Told Reviews & Product Details

We set up in-app surveys on our unsubscribe funnel in just a few minutes, without needing to involve the tech team. It's really easy to handle. As a result, we finally understand why our users are unsubscribing, and it gives us concrete ways to improve. The design of the surveys is clean, the responses come in real-time, and we can iterate super quickly. In short, it has become an indispensable tool for our team! Review collected by and hosted on G2.com.

Honestly, there isn't much to criticize. If I really had to look for an area of improvement, it would be the ability to more easily push business variables into the surveys. Review collected by and hosted on G2.com.

What I appreciate most about Told is the disconcerting simplicity with which one can create and deploy micro-surveys. The user interface is modern, intuitive, and allows for precisely targeting the right moment in the user journey to gather actionable feedback without being intrusive. The flexibility of the design also ensures that the surveys integrate perfectly with our brand guidelines. Review collected by and hosted on G2.com.

There are very few negative points. If I had to nitpick, I would like to see even more native integrations with third-party CRM tools, although the current webhooks already allow for a lot of things. The product is evolving quickly, so I have no doubt that this will happen soon. Review collected by and hosted on G2.com.

I like how clear and nice the reports from Told are. The automatic report construction is great, and the possibilities for collecting and analyzing feedback are impressive. The team at Told is easy to contact, and it's possible to ask for some personalization. Transitioning from other tools has been smooth because Told offers really nice and automated reports with the ability to deep dive at each step. The initial setup is very easy, just like using a new Apple product, making it simple to jump in. Review collected by and hosted on G2.com.

I haven't tested yet the new version that came out today so unsure this has not been covered yet, but I'd like to go further with the video caption of feedback. Review collected by and hosted on G2.com.

I really love the aesthetics and design of Told. Unlike its competitors, it integrates perfectly with the design of our sites and allows for customization of colors and logos. The platform is subtle, it doesn't take up all the space with modals, it positions itself in the right place, which is really pleasing. Then, the back-office part allows me to handle user feedback in a very simple and easy-to-use way. Review collected by and hosted on G2.com.

I think that in the back-office section, there could be a better presentation of the menus. When one is not very familiar with the use and functioning of this type of tool, one is somewhat searching for the features, how to deploy them on a website where information is retrieved. Once you get the hang of it, you get used to the interface. Review collected by and hosted on G2.com.

I love the creation and customization of audiences in Told. It allows me to create journeys according to certain types of users and actions they may have taken. This hyper-personalization is what I really love. The installation of Told was super simple and quick, in just two minutes. Also, I pay much less with Told for active users per month, which has satisfied me compared to other tools I have used before. I love the feature that allows creating product tours with AI, it's super neat. Review collected by and hosted on G2.com.

Not much. Review collected by and hosted on G2.com.

I love the simplicity of integrating Told and its ultra-simple and fast usage. It's great that most modifications don't require additional development. The integration into our iOS and Android mobile apps was super simple. Moreover, creating forms and surveys in their console is very straightforward. Review collected by and hosted on G2.com.

Not much here. I expect quite a few new things in the future! Review collected by and hosted on G2.com.

I like that Told makes it easy to create no-code in-app surveys and product tours quickly. It helps product and marketing teams launch feedback loops without relying on developers, while still maintaining a clean, integrated user experience within the product. Review collected by and hosted on G2.com.

It’s hard to say so far—I’m still using it and trying to find something I dislike. Review collected by and hosted on G2.com.

It’s easy to use for parameterizing surveys and analyzing the results. I find it especially useful for a multilingual product. Review collected by and hosted on G2.com.

It would be helpful to get a bit more support from the AI during the analysis. Review collected by and hosted on G2.com.

I truly loved that it is a no-code approach makes setting up surveys a breeze, even for non-technical team members. The ability to customize every aspect almost make it feel we are doing it from scratch—from survey design to when and where it's triggered—has given us full control over how we gather insights. Review collected by and hosted on G2.com.

Honestly didnt find any yet! I loved working and using Told!! Review collected by and hosted on G2.com.

You can start for free, it's really easy to use and is available in different languages Review collected by and hosted on G2.com.

So far everything is okay, but it doesn't let me personalize the design of my survey. Maybe it's because I'm using the free trial Review collected by and hosted on G2.com.