Told Reviews & Product Details

Told.club is a no-code platform that combines interactive product tours and in-app surveys to help product teams onboard users, drive feature adoption, and collect actionable feedback—all within a single integrated solution. What it does Told.club enables product managers, UX designers, and customer success teams to create guided walkthroughs that help users discover features and understand product value, while simultaneously gathering real-time feedback through contextual surveys. Unlike fragmented solutions that require multiple tools for tours and surveys, Told.club delivers both capabilities seamlessly integrated into one platform. The problem it solves Product teams typically juggle separate tools for user onboarding (like Appcues or Chameleon) and feedback collection (like Hotjar or Qualtrics). This fragmentation creates workflow inefficiencies, data silos, and higher costs. Told.club solves this by unifying product tours and surveys in one environment, allowing teams to guide users and understand their needs without switching platforms. Key capabilities The platform provides a no-code builder with ready-to-use templates for creating product tours and surveys. Advanced targeting enables teams to show the right content to specific user segments based on behavior, attributes, and custom events. Cross-platform support works across web applications, mobile apps, and no-code environments. Real-time analytics deliver actionable insights on engagement, completion rates, and user feedback. Multi-language support includes French and English interfaces. Proven at scale Trusted by over 600 companies, Told.club has facilitated the collection of more than 19 million survey responses, demonstrating its reliability and effectiveness at enterprise scale. Ideal use cases Teams use Told.club to reduce time-to-value for new users, decrease support ticket volume through self-service guidance, improve feature adoption rates, collect continuous UX feedback, and optimize activation flows with data-driven insights.

Product Website

Seller

Told

Discussions

Told Community

Languages Supported

English, French

Overview by

Christof Lambrechts

Pricing

Pricing provided by Told.

Free

€0.00

Per Month

View More Pricing Information

Told Integrations

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Verified by Told

Told Media

Told Demo - Guide users and collect feedback with product tours and in-app surveys

Told.club unifies product tours and in-app surveys to help teams guide users and collect feedback in one platform. Create no-code walkthroughs for onboarding and feature discovery, then gather insights through in-app, long-form, and email surveys across web and mobile.

Told Demo - What you can do with surveys

Told.club enables teams to understand user needs, rate new features, and recruit testers through surveys deployed across in-app, email, long-form, and mobile channels. Create contextual surveys with advanced question types, branching logic, and multi-language support to gather actionable feedback...

Told Demo - What you can do with our product tour

Told.club product tours enable teams to announce features, onboard new users step-by-step, and re-engage inactive users with personalized walkthroughs. Create branded, targeted tours without code to drive adoption and reduce time-to-value.

Told Demo - Personalized product tours and surveys with targeted audience

Target product tours and surveys to specific user segments based on attributes (language, device, email domain), behavioral data (activity, first seen), and custom properties. Create personalized experiences for power users, new users, or specific customer segments with automatic triggering and m...

Told Demo - No-code editor for product tours and surveys with data visualization

Simple yet powerful: Told.club's no-code editor enables anyone to build product tours and surveys in minutes through an intuitive visual interface, while advanced users can leverage deep customization options including conditional logic, precise targeting, custom styling, and complex trigger conf...

Told Demo - Enterprise features: multi-platform, security, customization, and integrations

Deploy product tours and surveys across all platforms (web, mobile, email, link) with 2-minute setup, AI-powered content assistance, and full branding customization. Enterprise-grade security (SOC 2 Type II), multi-language support (20+ languages), native mobile SDKs, and seamless integrations vi...

"Create stunning product tours in minutes — powered by AI." Watch how easy it is to build and customize a fully interactive product tour with Told. Simply let our AI generate your tour content, then personalize every step to match your bran

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Manon M.

Co-Fondatrice

Mid-Market (51-1000 emp.)

2/17/2026

"Simple and essential in-app surveys to understand churn"

5/5

What do you like best about Told?

We set up in-app surveys on our unsubscribe funnel in just a few minutes, without needing to involve the tech team. It's really easy to get the hang of. The result: we finally understand why our users are unsubscribing, and it gives us concrete ways to improve. The survey design is clean, responses come in real-time, and we can iterate super quickly. In short, it has become an indispensable tool for our team! Review collected by and hosted on G2.com.

What do you dislike about Told?

Honestly, there isn't much to criticize. If I really had to look for an area of improvement, it would be the ability to more easily push business variables into the surveys. Review collected by and hosted on G2.com.

What problems is Told solving and how is that benefiting you?

Unsubscribe. We were losing customers without really understanding why. With in-app surveys integrated directly into our unsubscribe funnel, we now capture feedback at the key moment — when the user is about to leave. This has allowed us to identify patterns we didn't suspect, prioritize the right product projects, and concretely reduce churn. Basically, Told has transformed a blind spot into a real source of actionable insights for the entire team. Review collected by and hosted on G2.com.

Romain L.

Co-fondateur, COO & Board Member

Mid-Market (51-1000 emp.)

2/11/2026

"Create and deploy micro-surveys in the blink of an eye, with a modern and intuitive UI"

5/5

What do you like best about Told?

What I appreciate most about Told is the disconcerting simplicity with which one can create and deploy micro-surveys. The user interface is modern, intuitive, and allows for precisely targeting the right moment in the user journey to gather actionable feedback without being intrusive. The flexibility of the design also ensures that the surveys integrate perfectly with our brand guidelines. Review collected by and hosted on G2.com.

What do you dislike about Told?

There are very few negative points. If I had to nitpick, I would like to see even more native integrations with third-party CRM tools, although the current webhooks already allow for a lot of things. The product is evolving quickly, so I have no doubt that this will happen soon. Review collected by and hosted on G2.com.

What problems is Told solving and how is that benefiting you?

Told allows us to bridge the gap between us and our users. Before, we struggled to understand why some users abandoned their cart or didn't use a specific feature. Thanks to Told's smart triggers, we get qualitative feedback in real-time. This has allowed us to iterate much faster on our product based on real data rather than assumptions. Review collected by and hosted on G2.com.

Magali D.

2/11/2026

"Effortless Feedback Collection with Intuitive Reporting"

4.5/5

What do you like best about Told?

I like how clear and nice the reports from Told are. The automatic report construction is great, and the possibilities for collecting and analyzing feedback are impressive. The team at Told is easy to contact, and it's possible to ask for some personalization. Transitioning from other tools has been smooth because Told offers really nice and automated reports with the ability to deep dive at each step. The initial setup is very easy, just like using a new Apple product, making it simple to jump in. Review collected by and hosted on G2.com.

What do you dislike about Told?

I haven't tested yet the new version that came out today so unsure this has not been covered yet, but I'd like to go further with the video caption of feedback. Review collected by and hosted on G2.com.

Angelo B.

2/7/2026

"Aesthetic and Efficient Integration"

5/5

What do you like best about Told?

I really love the aesthetics and design of Told. Unlike its competitors, it integrates perfectly with the design of our sites and allows for customization of colors and logos. The platform is subtle, it doesn't take up all the space with modals, it positions itself in the right place, which is really pleasing. Then, the back-office part allows me to handle user feedback in a very simple and easy-to-use way. Review collected by and hosted on G2.com.

What do you dislike about Told?

I think that in the back-office section, there could be a better presentation of the menus. When one is not very familiar with the use and functioning of this type of tool, one is somewhat searching for the features, how to deploy them on a website where information is retrieved. Once you get the hang of it, you get used to the interface. Review collected by and hosted on G2.com.

Altura .

2/13/2026

"Hyper-Personalization and easy to install"

5/5

What do you like best about Told?

I love the creation and customization of audiences in Told. It allows me to create journeys according to certain types of users and actions they may have taken. This hyper-personalization is what I really love. The installation of Told was super simple and quick, in just two minutes. Also, I pay much less with Told for active users per month, which has satisfied me compared to other tools I have used before. I love the feature that allows creating product tours with AI, it's super neat. Review collected by and hosted on G2.com.

What do you dislike about Told?

Not much. Review collected by and hosted on G2.com.

Thomas J.

2/12/2026

"Simple Integration, Maximum Efficiency"

5/5

What do you like best about Told?

I love the simplicity of integrating Told and its ultra-simple and fast usage. It's great that most modifications don't require additional development. The integration into our iOS and Android mobile apps was super simple. Moreover, creating forms and surveys in their console is very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Told?

Not much here. I expect quite a few new things in the future! Review collected by and hosted on G2.com.

Sacha B.

Fondateur

Small-Business (50 or fewer emp.)

2/10/2026

"Clean No-Code In-App Surveys & Product Tours with a Clean, Integrated Experience"

5/5

What do you like best about Told?

I like that Told makes it easy to create no-code in-app surveys and product tours quickly. It helps product and marketing teams launch feedback loops without relying on developers, while still maintaining a clean, integrated user experience within the product. Review collected by and hosted on G2.com.

What do you dislike about Told?

It’s hard to say so far—I’m still using it and trying to find something I dislike. Review collected by and hosted on G2.com.

Marion J.

Product Management Instructor · AI‑Augmented PM

Small-Business (50 or fewer emp.)

2/12/2026

"NPS"

4.5/5

What do you like best about Told?

It’s easy to use for parameterizing surveys and analyzing the results. I find it especially useful for a multilingual product. Review collected by and hosted on G2.com.

What do you dislike about Told?

It would be helpful to get a bit more support from the AI during the analysis. Review collected by and hosted on G2.com.

Alekya Y.

Data Engineer

Computer Software

Mid-Market (51-1000 emp.)

9/20/2024

"Makes your life easy- such an amazing product!!!"

5/5

What do you like best about Told?

I truly loved that it is a no-code approach makes setting up surveys a breeze, even for non-technical team members. The ability to customize every aspect almost make it feel we are doing it from scratch—from survey design to when and where it's triggered—has given us full control over how we gather insights. Review collected by and hosted on G2.com.

What do you dislike about Told?

Honestly didnt find any yet! I loved working and using Told!! Review collected by and hosted on G2.com.

What problems is Told solving and how is that benefiting you?

I truly like the versatility of the pre-designed templates available which makes so easy to choose and customise, which saved me a ton of time, while still allowing the option to create surveys tailored to my specific needs. Integrating these surveys across different channels, like to our website and email campaigns, was effortless and damn easy. Review collected by and hosted on G2.com.

Lissette P.

Marketing Coordinator

Marketing and Advertising

Small-Business (50 or fewer emp.)

9/17/2024

"The easiest feedback collecter"

5/5

What do you like best about Told?

You can start for free is really easy to used and is available in different languages Review collected by and hosted on G2.com.

What do you dislike about Told?

From now everything is ok but it doesn't let me personalize with desig my suvery maybe its because im using the free trial Review collected by and hosted on G2.com.