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Told

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since

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Told Reviews

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Manon M.
MM
Manon M.
🍪 Chief Experience Officer @Axeptio | Powering user consent experience
02/17/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Simple and essential in-app surveys to understand churn

We set up in-app surveys on our unsubscribe funnel in just a few minutes, without needing to involve the tech team. It's really easy to get the hang of. The result: we finally understand why our users are unsubscribing, and it gives us concrete ways to improve. The survey design is clean, responses come in real-time, and we can iterate super quickly. In short, it has become an indispensable tool for our team!
Altura .
A
Altura .
02/13/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Hyper-Personalization and easy to install

I love the creation and customization of audiences in Told. It allows me to create journeys according to certain types of users and actions they may have taken. This hyper-personalization is what I really love. The installation of Told was super simple and quick, in just two minutes. Also, I pay much less with Told for active users per month, which has satisfied me compared to other tools I have used before. I love the feature that allows creating product tours with AI, it's super neat.
Marion J.
MJ
Marion J.
Senior Product Manager | Instructor in Product Management & AI | @Noé & @AI Discipline
02/12/2026
Validated Reviewer
Review source: Seller invite

NPS

It’s easy to use for parameterizing surveys and analyzing the results. I find it especially useful for a multilingual product.

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HQ Location:
Montpellier, FR

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What is Told?

Told.club is a no-code platform that combines interactive product tours and in-app surveys to help product teams onboard users, drive feature adoption, and collect actionable feedback—all within a single integrated solution. What it does Told.club enables product managers, UX designers, and customer success teams to create guided walkthroughs that help users discover features and understand product value, while simultaneously gathering real-time feedback through contextual surveys. Unlike fragmented solutions that require multiple tools for tours and surveys, Told.club delivers both capabilities seamlessly integrated into one platform. The problem it solves Product teams typically juggle separate tools for user onboarding (like Appcues or Chameleon) and feedback collection (like Hotjar or Qualtrics). This fragmentation creates workflow inefficiencies, data silos, and higher costs. Told.club solves this by unifying product tours and surveys in one environment, allowing teams to guide users and understand their needs without switching platforms. Key capabilities The platform provides a no-code builder with ready-to-use templates for creating product tours and surveys. Advanced targeting enables teams to show the right content to specific user segments based on behavior, attributes, and custom events. Cross-platform support works across web applications, mobile apps, and no-code environments. Real-time analytics deliver actionable insights on engagement, completion rates, and user feedback. Multi-language support includes French and English interfaces. Proven at scale Trusted by over 600 companies, Told.club has facilitated the collection of more than 19 million survey responses, demonstrating its reliability and effectiveness at enterprise scale. Ideal use cases Teams use Told.club to reduce time-to-value for new users, decrease support ticket volume through self-service guidance, improve feature adoption rates, collect continuous UX feedback, and optimize activation flows with data-driven insights.

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