TheraNest by Ensora Health Reviews & Product Details

TheraNest®️ is a cloud-based EHR and practice management platform built for mental and behavioral health. Developed by Ensora Health, it combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system for solo therapists, group practices, and mid-size behavioral health organizations. New in 2026 is Ensai℠, Ensora's AI. Ensai drafts progress notes from telehealth and in-person sessions, polishes notes clinicians write themselves, and compiles signed documentation into case summaries. Client records are not used to train AI models, recording requires consent from both client and clinician, and recordings are deleted within 24 hours of notes being finalized. Compared to SimplePractice, TherapyNotes, Jane App, and Carepatron, TheraNest goes deeper on insurance billing: it automates invoice creation, claim submission, and ERA posting, and surfaces exceptions in one queue. It also supports multi-clinician scheduling, supervision tracking, and integrated Wiley Treatment Planner content. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial includes full Premier access. Plans run $29 (Essentials), $59 (Advanced), or $89 (Premier) per therapist per month.

Seller

Ensora Health (formerly Therapy Brands)

Discussions

TheraNest by Ensora Health Community

Languages Supported

English

Solution Type

All-in-One

Used by Zillow and 2 others

Beta

Pricing

Pricing provided by TheraNest by Ensora Health.

Essentials

$29.00

Per Month

View More Pricing Information

TheraNest by Ensora Health Integrations

(1)

Verified by TheraNest by Ensora Health

TheraNest by Ensora Health Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TheraNest by Ensora Health, and what problem is it built to solve?

TheraNest by Ensora Health is software from a provider focused on mental and behavioral health professionals. Its stated purpose is to reduce administrative complexity across practice management, electronic medical records, e-prescribing, and billing, helping connect therapists, clients, and the broader healthcare community.

What languages does TheraNest by Ensora Health support?

TheraNest by Ensora Health supports 1 language: English.

What company sizes and industries is TheraNest by Ensora Health the best fit for?

TheraNest by Ensora Health appears most aligned with smaller organizations providing mental health services, with some use in mid-market settings as well.

Company size: Small businesses with 50 or fewer employees are the clearest cluster.
Industry: Mental Health Care is the strongest industry cluster.

How long does it take to implement TheraNest by Ensora Health across a team?

Reported implementation times range from less than a day to more than a year, with the shortest timelines most common. The reported distribution is:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also common
1–3 months	Reported less often
3–6 months	Occasional
6–12 months	Occasional
More than 12 months	Occasional

What customer support options does TheraNest by Ensora Health provide, and how do users find the overall support experience?

Support is available through self-service resources and direct channels, including the knowledge base, email/help desk, and phone support. The experience can be helpful and responsive, with users appreciating knowledgeable assistance, though others describe delays or difficulty reaching someone who can resolve an issue.

What is the experience like for teams switching to TheraNest by Ensora Health from another tool?

Switching to TheraNest by Ensora Health has been driven by the need for more integrated practice tools, easier workflows, or capabilities missing from a prior system. Moves from products such as SimplePractice, TherapyAppointment, ClinicSource, and other EHR or document tools have brought together clinical records, scheduling, and billing; the transition can still involve a learning curve, and the perceived value depends on whether the new functionality meets the practice’s needs.

What features or capabilities could make TheraNest by Ensora Health even more useful?

The most useful improvements would make everyday workflows more flexible and give practices clearer oversight.

More customizable reporting and dashboards for tracking practice activity and financial or clinical information.
Smoother scheduling, including more flexible client self-scheduling and calendar controls.
More adaptable forms and clinical documentation templates for different practice needs.
Clearer notifications and administrative controls for tasks, permissions, and client activity.

Is TheraNest by Ensora Health considered safe and secure for handling data?

Users value keeping clinical records and client information in one place and describe confidentiality and secure access as important benefits. Some concerns about document visibility across caseloads make it sensible for practices to check that access permissions match their roles and workflows.

G2 reviews are authentic and verified.

Here's how.

Brooke D.

Mental Health Therapist

Mid-Market (51-1000 emp.)

11/14/2024

"I like the layout"

4/5

What do you like best about TheraNest by Ensora Health?

I like the layout of session notes, which improves my clinical skills (i.e having a section for homework). Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

It's a lot to learn in the beginning and some things are hard to navigate (i.e. getting to certain tabs quickly). Review collected by and hosted on G2.com.

Dr. Helen G.

Online mental health therapist

Small-Business (50 or fewer emp.)

11/14/2024

"Theranest is extremely user friendly"

5/5

What do you like best about TheraNest by Ensora Health?

It is not complicated and is extremely user friendly, it takes less time to master as compared to other platforms available and is very economical Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

Customer service could be a little more accessible Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

5/20/2025

"easy for our therapists to use"

4.5/5

What do you like best about TheraNest by Ensora Health?

can access people to help you quickly and easily Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

must be online to use it and sometimes we have wifi issues Review collected by and hosted on G2.com.

Raymeka M.

Mental Health Therapist

Small-Business (50 or fewer emp.)

11/14/2024

"Efficient Product"

5/5

What do you like best about TheraNest by Ensora Health?

TheraNest has everything a mental health provider needs in one place. It's easy to use, convenient and cost effective! There are always helpful updates being added which makes processes even more useful. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

Sometimes there are error that occur which can prevent work being done until the issue is resolved. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

11/14/2024

"Great EHR/telehealth package!"

4.5/5

What do you like best about TheraNest by Ensora Health?

I can schedule and conduct telehealth appointments, send out forms, treatment planning and do billing all through Theranest. Its really a one stop shop. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

I am completely virtual for appointments. I am unable to have clients sign their tx plans themselves. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/14/2024

"Good system!"

4/5

What do you like best about TheraNest by Ensora Health?

It's pretty intuitive to learn and well organized Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

The scheduling function is not great, it doesn't allow you to resolve some errors that come up. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/14/2024

"TheraNest is the most intuitive platform"

5/5

What do you like best about TheraNest by Ensora Health?

I like the scheduling interface the most. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

I would like more features for clients to schedule appointments in my schedule. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/15/2024

"Loyal Theranest User"

5/5

What do you like best about TheraNest by Ensora Health?

Hello, I appreciate that apart from some of the standard feature in EHR programs, Theranest allowed me to select the currency and enter non-US or Canadian addresses. That coupled with the affordability led me to choose Theranest for more than 10 years. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

The calendar function related to time-zones is somewhat complex. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/14/2024

"Great Service"

5/5

What do you like best about TheraNest by Ensora Health?

Helpful to schedule appointments, track progress notes, and create treatment plans. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

There should be a setting to collaborate with other's in your office. Review collected by and hosted on G2.com.

Cindy M.

Founder/CEO

Small-Business (50 or fewer emp.)

11/29/2022

"TheraNest for Group Practice"

4/5

What do you like best about TheraNest by Ensora Health?

Our counselors like it very much. The clinical side is very intuitive. I like the look of the calendar that shows me, as the manager, all counselors' schedules for the day. It is so helpful that the company charges based on active clients and not users. It's also a tremendous blessing that they offer an excellent non-profit discount. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

Reporting is lacking. We've used it since 2018, and I still can't sort reports by different therapists. It would be helpful to have more customization for reports. The accounting piece for the administrative side of our practice has been the biggest thorn in our side. We had a conversation with TheraNest in 2018 after we realized that reconciling the accounting was a nightmare. We asked if they had consulted an accountant or financial person when designing this part of the software... and the answer was... no. Customer service was also a considerable downside in the beginning. It's improved somewhat over the years. The problem is that it was tough to talk to someone who could help. Customers are pretty much stuck with using the bot chat option. Review collected by and hosted on G2.com.