# Top 10 The Customer Factor Alternatives & Competitors **Average Rating:** 4.6/5 **Total Number of Reviews:** 10 The Customer Factor is not the only option for Field Service Management Software. Explore other competing options and alternatives. Field Service Management Software is a widely used technology, and many people are seeking easy to use, secure software solutions with booking, location, and employee communication. Other important factors to consider when researching alternatives to The Customer Factor include ease of use and reliability. The best overall The Customer Factor alternative is Jobber. Other similar apps like The Customer Factor are Housecall Pro, ServiceTitan, FieldPulse, and Skedulo. The Customer Factor alternatives can be found in [Field Service Management Software](https://www.g2.com/categories/field-service-management) but may also be in [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) or [ERP Systems](https://www.g2.com/categories/erp-systems). ## Best Paid & Free Alternatives to The Customer Factor - [Jobber](https://www.g2.com/products/jobber/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) ## Top 10 Alternatives to The Customer Factor Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how The Customer Factor stacks up to the competition, check reviews from current & previous users in industries like Facilities Services, Government Administration, and Automotive, and find the best product for your business. ### 1. [Jobber](https://www.g2.com/products/jobber/reviews) By Jobber **Average Rating:** 4.6/5 **Total Reviews:** 529 No-nonsense customer management, scheduling and invoicing software for field services. Reviewers say compared to The Customer Factor, Jobber is: - More expensive - More usable - Easier to do business with Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Jobber](https://www.g2.com/compare/jobber-vs-the-customer-factor) **Compare Jobber with other alternatives:** - [Jobber vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-jobber) - [Jobber vs ServiceTitan](https://www.g2.com/compare/jobber-vs-servicetitan) - [Jobber vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-jobber) - [Jobber vs Skedulo](https://www.g2.com/compare/jobber-vs-skedulo) - [Jobber vs Jotform](https://www.g2.com/compare/jobber-vs-jotform) - [Jobber vs NetSuite](https://www.g2.com/compare/jobber-vs-oracle-netsuite) - [Jobber vs Connecteam](https://www.g2.com/compare/connecteam-vs-jobber) - [Jobber vs Quickbase](https://www.g2.com/compare/jobber-vs-quickbase) - [Jobber vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-jobber) ### 2. [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) By Housecall Pro **Average Rating:** 4.3/5 **Total Reviews:** 205 The premier all-in-one field service management and CRM marketing tool for service professionals Reviewers say compared to The Customer Factor, Housecall Pro is: - More expensive - More usable - Easier to set up Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-the-customer-factor) **Compare Housecall Pro with other alternatives:** - [Housecall Pro vs Jobber](https://www.g2.com/compare/housecall-pro-vs-jobber) - [Housecall Pro vs ServiceTitan](https://www.g2.com/compare/housecall-pro-vs-servicetitan) - [Housecall Pro vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-housecall-pro) - [Housecall Pro vs Skedulo](https://www.g2.com/compare/housecall-pro-vs-skedulo) - [Housecall Pro vs Jotform](https://www.g2.com/compare/housecall-pro-vs-jotform) - [Housecall Pro vs NetSuite](https://www.g2.com/compare/housecall-pro-vs-oracle-netsuite) - [Housecall Pro vs Connecteam](https://www.g2.com/compare/connecteam-vs-housecall-pro) - [Housecall Pro vs Quickbase](https://www.g2.com/compare/housecall-pro-vs-quickbase) - [Housecall Pro vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-housecall-pro) ### 3. [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) By ServiceTitan **Average Rating:** 4.4/5 **Total Reviews:** 375 ServiceTitan's Do Everything Software for residential home services companies has been specifically designed to be easy to learn and use, yet is still powerful and feature-packed enough to meet the demanding needs of today's most progressive companies. Reviewers say compared to The Customer Factor, ServiceTitan is: - More expensive - Slower to reach roi - More usable Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs ServiceTitan](https://www.g2.com/compare/servicetitan-vs-the-customer-factor) **Compare ServiceTitan with other alternatives:** - [ServiceTitan vs Jobber](https://www.g2.com/compare/jobber-vs-servicetitan) - [ServiceTitan vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-servicetitan) - [ServiceTitan vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-servicetitan) - [ServiceTitan vs Skedulo](https://www.g2.com/compare/servicetitan-vs-skedulo) - [ServiceTitan vs Jotform](https://www.g2.com/compare/jotform-vs-servicetitan) - [ServiceTitan vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-servicetitan) - [ServiceTitan vs Connecteam](https://www.g2.com/compare/connecteam-vs-servicetitan) - [ServiceTitan vs Quickbase](https://www.g2.com/compare/quickbase-vs-servicetitan) - [ServiceTitan vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-servicetitan) ### 4. [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) By FieldPulse **Average Rating:** 4.7/5 **Total Reviews:** 374 FieldPulse is your business hub, helping you run your mobile service or contracting business. Because you work in the office and on-the-go, FieldPulse is available on iOS, Android, and the web. Scheduling, Customer Management, Estimates/Invoicing, Digital Payments, Timesheets, GPS-location tracking, and more. FieldPulse gives you the tools to build your business by cutting down on paperwork, making your team more efficient, and building better relationships with your customers. Reviewers say compared to The Customer Factor, FieldPulse is: - More expensive - More usable - Better at support Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-the-customer-factor) **Compare FieldPulse with other alternatives:** - [FieldPulse vs Jobber](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-jobber) - [FieldPulse vs Housecall Pro](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-housecall-pro) - [FieldPulse vs ServiceTitan](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-servicetitan) - [FieldPulse vs Skedulo](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-skedulo) - [FieldPulse vs Jotform](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-jotform) - [FieldPulse vs NetSuite](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-oracle-netsuite) - [FieldPulse vs Connecteam](https://www.g2.com/compare/connecteam-vs-fieldpulse-fieldpulse) - [FieldPulse vs Quickbase](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-quickbase) - [FieldPulse vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-fieldpulse-fieldpulse) ### 5. [Skedulo](https://www.g2.com/products/skedulo/reviews) By Skedulo **Average Rating:** 4.1/5 **Total Reviews:** 422 
Field Service Management, Enterprise Workforce Management, Mobile Workforce Management, 
Workforce Management. Reviewers say compared to The Customer Factor, Skedulo is: - Slower to reach roi - More expensive - More usable Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Skedulo](https://www.g2.com/compare/skedulo-vs-the-customer-factor) **Compare Skedulo with other alternatives:** - [Skedulo vs Jobber](https://www.g2.com/compare/jobber-vs-skedulo) - [Skedulo vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-skedulo) - [Skedulo vs ServiceTitan](https://www.g2.com/compare/servicetitan-vs-skedulo) - [Skedulo vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-skedulo) - [Skedulo vs Jotform](https://www.g2.com/compare/jotform-vs-skedulo) - [Skedulo vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-skedulo) - [Skedulo vs Connecteam](https://www.g2.com/compare/connecteam-vs-skedulo) - [Skedulo vs Quickbase](https://www.g2.com/compare/quickbase-vs-skedulo) - [Skedulo vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-skedulo) ### 6. [Jotform](https://www.g2.com/products/jotform/reviews) By Jotform **Average Rating:** 4.7/5 **Total Reviews:** 5,584 Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results. Reviewers say compared to The Customer Factor, Jotform is: - More expensive - More usable - Easier to set up Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Jotform](https://www.g2.com/compare/jotform-vs-the-customer-factor) **Compare Jotform with other alternatives:** - [Jotform vs Jobber](https://www.g2.com/compare/jobber-vs-jotform) - [Jotform vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-jotform) - [Jotform vs ServiceTitan](https://www.g2.com/compare/jotform-vs-servicetitan) - [Jotform vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-jotform) - [Jotform vs Skedulo](https://www.g2.com/compare/jotform-vs-skedulo) - [Jotform vs NetSuite](https://www.g2.com/compare/jotform-vs-oracle-netsuite) - [Jotform vs Connecteam](https://www.g2.com/compare/connecteam-vs-jotform) - [Jotform vs Quickbase](https://www.g2.com/compare/jotform-vs-quickbase) - [Jotform vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-jotform) ### 7. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) By Oracle **Average Rating:** 4.1/5 **Total Reviews:** 4,954 NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond. Reviewers say compared to The Customer Factor, NetSuite is: - Slower to reach roi - More expensive Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-the-customer-factor) **Compare NetSuite with other alternatives:** - [NetSuite vs Jobber](https://www.g2.com/compare/jobber-vs-oracle-netsuite) - [NetSuite vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-oracle-netsuite) - [NetSuite vs ServiceTitan](https://www.g2.com/compare/oracle-netsuite-vs-servicetitan) - [NetSuite vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-oracle-netsuite) - [NetSuite vs Skedulo](https://www.g2.com/compare/oracle-netsuite-vs-skedulo) - [NetSuite vs Jotform](https://www.g2.com/compare/jotform-vs-oracle-netsuite) - [NetSuite vs Connecteam](https://www.g2.com/compare/connecteam-vs-oracle-netsuite) - [NetSuite vs Quickbase](https://www.g2.com/compare/oracle-netsuite-vs-quickbase) - [NetSuite vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-oracle-netsuite) ### 8. [Connecteam](https://www.g2.com/products/connecteam/reviews) By Connecteam **Average Rating:** 4.6/5 **Total Reviews:** 3,505 Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training. Reviewers say compared to The Customer Factor, Connecteam is: - More expensive - More usable - Easier to set up Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Connecteam](https://www.g2.com/compare/connecteam-vs-the-customer-factor) **Compare Connecteam with other alternatives:** - [Connecteam vs Jobber](https://www.g2.com/compare/connecteam-vs-jobber) - [Connecteam vs Housecall Pro](https://www.g2.com/compare/connecteam-vs-housecall-pro) - [Connecteam vs ServiceTitan](https://www.g2.com/compare/connecteam-vs-servicetitan) - [Connecteam vs FieldPulse](https://www.g2.com/compare/connecteam-vs-fieldpulse-fieldpulse) - [Connecteam vs Skedulo](https://www.g2.com/compare/connecteam-vs-skedulo) - [Connecteam vs Jotform](https://www.g2.com/compare/connecteam-vs-jotform) - [Connecteam vs NetSuite](https://www.g2.com/compare/connecteam-vs-oracle-netsuite) - [Connecteam vs Quickbase](https://www.g2.com/compare/connecteam-vs-quickbase) - [Connecteam vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-connecteam) ### 9. [Quickbase](https://www.g2.com/products/quickbase/reviews) By Quickbase **Average Rating:** 4.5/5 **Total Reviews:** 1,626 Most software makes you change how you work to fit their system, which creates tons of manual workarounds and wasted time. Quickbase does the opposite—we adapt to how you already work. We are an AI platform that helps you connect your scattered data, automate your unique processes, and scale what makes your business different and competitive. Reviewers say compared to The Customer Factor, Quickbase is: - More expensive - More usable - Easier to do business with Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Quickbase](https://www.g2.com/compare/quickbase-vs-the-customer-factor) **Compare Quickbase with other alternatives:** - [Quickbase vs Jobber](https://www.g2.com/compare/jobber-vs-quickbase) - [Quickbase vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-quickbase) - [Quickbase vs ServiceTitan](https://www.g2.com/compare/quickbase-vs-servicetitan) - [Quickbase vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-quickbase) - [Quickbase vs Skedulo](https://www.g2.com/compare/quickbase-vs-skedulo) - [Quickbase vs Jotform](https://www.g2.com/compare/jotform-vs-quickbase) - [Quickbase vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-quickbase) - [Quickbase vs Connecteam](https://www.g2.com/compare/connecteam-vs-quickbase) - [Quickbase vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-quickbase) ### 10. [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 1,256 Salesforce Field Service helps to improve mobile service operations and deliver faster, smarter, more personalized service from the phone to the field on one platform. Reviewers say compared to The Customer Factor, Agentforce Field Service (formerly Salesforce Field Service) is: - More expensive - Slower to reach roi - More usable Categories in common with The Customer Factor: [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [The Customer Factor vs Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-the-customer-factor) **Compare Agentforce Field Service (formerly Salesforce Field Service) with other alternatives:** - [Agentforce Field Service (formerly Salesforce Field Service) vs Jobber](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-jobber) - [Agentforce Field Service (formerly Salesforce Field Service) vs Housecall Pro](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-housecall-pro) - [Agentforce Field Service (formerly Salesforce Field Service) vs ServiceTitan](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-servicetitan) - [Agentforce Field Service (formerly Salesforce Field Service) vs FieldPulse](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-fieldpulse-fieldpulse) - [Agentforce Field Service (formerly Salesforce Field Service) vs Skedulo](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-skedulo) - [Agentforce Field Service (formerly Salesforce Field Service) vs Jotform](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-jotform) - [Agentforce Field Service (formerly Salesforce Field Service) vs NetSuite](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-oracle-netsuite) - [Agentforce Field Service (formerly Salesforce Field Service) vs Connecteam](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-connecteam) - [Agentforce Field Service (formerly Salesforce Field Service) vs Quickbase](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-quickbase) ## Explore Articles - [What is the most affordable practice management solution for small firms?](https://www.g2.com/discussions/what-is-the-most-affordable-practice-management-solution-for-small-firms) - [Is SSI worth it for finance managers who want a trusted oil and gas back office accounting platform, based on user reviews?](https://www.g2.com/discussions/is-ssi-worth-it-for-finance-managers-who-want-a-trusted-oil-and-gas-back-office-accounting-platform-based-on-user-reviews) - [Which vendor provides the most accurate foot traffic data?](https://www.g2.com/discussions/which-vendor-provides-the-most-accurate-foot-traffic-data) - [Which trade promotion management platforms provide retailer collaboration with real-time execution tracking?](https://www.g2.com/discussions/which-trade-promotion-management-platforms-provide-retailer-collaboration-with-real-time-execution-tracking) - [What's the best big data processing platform for data engineering teams scaling large-scale processing workloads?](https://www.g2.com/discussions/what-s-the-best-big-data-processing-platform-for-data-engineering-teams-scaling-large-scale-processing-workloads) - [Which social media advertising platform offers the best audience targeting?](https://www.g2.com/discussions/which-social-media-advertising-platform-offers-the-best-audience-targeting) ## Spotlight Categories - [Demo Automation Software](https://www.g2.com/categories/demo-automation) - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) - [Data Science and Machine Learning Platforms](https://www.g2.com/categories/data-science-and-machine-learning-platforms)