TeletrackLIVE Reviews & Product Details

TeletrackLIVE Overview

What is TeletrackLIVE?

TeletrackLIVE is the end to end retail execution platform for FMCG brands and agencies that want to sell more products and grow brand awareness. TeletrackLIVE manages all field-based activity from merchandisers, field sales reps, samplers and brand ambassadors. We revolutionised the industry in 2001 and are still disrupting the space with constant development and client collaboration using our crowdsourced developments methodology.

TeletrackLIVE Details
Languages Supported
German, English, Italian, Spanish
Product Description

The cloud based app that connects your mobile workforce.


Seller Details
Seller
TeletrackLIVE
Company Website
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TeletrackLIVE Screenshots

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TeletrackLIVE Reviews

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The system is well thought out and offers a lot of useful functions but the most helpful element for me personally was how flexible the system/team were in tailoring to our needs Review collected by and hosted on G2.com.

What do you dislike?

I feel the summary of bookings I.e. how many visits scheduled vs booked could be clearer and in the main system rather than team management. More for convenience than anything Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Running our payfiles have been considerably easier as it pulls data directly from the system rather than it previously being a manual and labour intensive process Review collected by and hosted on G2.com.

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Response from Anil Sivarajah of TeletrackLIVE

Thank you so much for taking the time to review TeletrackLIVE, we are always delighted to hear from our customers.

Many thanks for your development suggestion - I've passed this to the technical team and we'll look to improve on that ASAP.

So glad to hear we made life easier for the payroll team too, they work hard enough as it is!

Kind Regards,

Anil Sivarajah

Commercial Manager

AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The system is user friendly and the support from Teletack is extremely quick and helpful Review collected by and hosted on G2.com.

What do you dislike?

There was a learning curve to the system Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Teletrack is very good system that is easy to use and the support from Teltrack is amazing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The system work great on a phone which is great for field work Review collected by and hosted on G2.com.

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Response from Anil Sivarajah of TeletrackLIVE

Many thanks for your review, we're delighted to hear that you were pleased with the support you received as it's something we really strive for here.

Wishing you a wonderful week,

Anil Sivarajah

Commercial Manager

AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Teletrack Live is simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

It doesn’t have the ability to see what happened in the last call. I.e linking the current call to the previous call Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Teletrack Live was being used for our one off campaign data capture Review collected by and hosted on G2.com.

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Response from Anil Sivarajah of TeletrackLIVE

Many thanks for taking the time to leave us a review, it's always lovely to hear from partners current and past!

You'll be glad to know that as per your advice when we wrapped up your project we've made it easy to link data between visits not only made by an agent but any visit made to a location - you can even pull this data through from the previous survey to see it side by side!

Thank you again for your collaboration and feedback - we rely on you all to make TeletrackLIVE better every day.

Kind Regards,

Anil Sivarajah

Commercial Manager

AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to use functionality, user friendly interface and excellent technical support. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! New features are released on a regular basis to keep up with trends. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Able to store all info onto one system. Review collected by and hosted on G2.com.

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Response from Anil Sivarajah of TeletrackLIVE

Thank you so much for your glowing review, you'll make us blush!

You're definitely right about the new features, our crowdsourced developments methodology means all of our customers benefit from the industry hive-mind, and we're proud as punch of that.

Kind Regards,

Anil Sivarajah

Commercial Manager

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