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TalentLMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of TalentLMS, finding it user-friendly and straightforward for onboarding. (112 mentions)
Users love the versatile course creation capabilities of TalentLMS, enabling a rich and engaging learning experience. (58 mentions)
Users appreciate the ease of use and feature-rich tools of TalentLMS, enhancing their training and learning experiences. (49 mentions)
Users value the exceptional customer support from TalentLMS, noting their patience and thorough assistance with integrations. (45 mentions)
Users highlight the easy setup of TalentLMS, allowing quick onboarding and efficient course management for training needs. (43 mentions)
Users find the limited features in TalentLMS restrict their training and content creation capabilities. (43 mentions)
Users find the missing features of TalentLMS limit functionality, particularly in content modification and reporting options. (38 mentions)
Users express that limited customization options can result in a less smooth user experience and setup challenges. (32 mentions)
Users find the reporting options inadequate, limiting their ability to create comprehensive and dynamic analyses. (18 mentions)
Users express frustration with limited reporting options and insufficient customer service in addressing technical issues. (18 mentions)

5 Pros or Advantages of TalentLMS

1. Ease of Use
Users value the ease of use of TalentLMS, finding it user-friendly and straightforward for onboarding.
See 112 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User Friendly Platform"

What do you like about TalentLMS?

The platform is user friendly and easy for our colleagues and clients to use

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"My experience overall has been good."

What do you like about TalentLMS?

I like the new Beta version and also since there has been a lot more upgrades coming than the previous version. It provodes my learners with a more mo

2. Course Creation
Users love the versatile course creation capabilities of TalentLMS, enabling a rich and engaging learning experience.
See 58 mentions

See Related User Reviews

Mauricio M.
MM

Mauricio M.

Small-Business (50 or fewer emp.)

5.0/5

"My favourite Learning Management System"

What do you like about TalentLMS?

The beta version interface as well as the gamification elements. I love that I can do so much on the platform from uploading a SCORM package to the Ta

Betsy J.
BJ

Betsy J.

Mid-Market (51-1000 emp.)

5.0/5

"TalentLMS - An Ideal platform for Employee Learning, Development & Engagement"

What do you like about TalentLMS?

Gamification - As an L&D Manager who administers courses to all employees in my organization via. TalentLMS, I've noticed teams are motivated by G

3. Features
Users appreciate the ease of use and feature-rich tools of TalentLMS, enhancing their training and learning experiences.
See 49 mentions

See Related User Reviews

DB

Danielle B.

Mid-Market (51-1000 emp.)

4.0/5

"New TalentLMS User"

What do you like about TalentLMS?

I really like that I am able to spearate training groups with the Groups function. I also like that I can choose the different notifications that I w

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Talent Management Redefined"

What do you like about TalentLMS?

TalentLMS is a learning management system that incorporates various tools to help make learning fun and engaging for all age groups. It easily allows

4. Customer Support
Users value the exceptional customer support from TalentLMS, noting their patience and thorough assistance with integrations.
See 45 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"TalentLMS has offered a long sought solution"

What do you like about TalentLMS?

The Interface is very easy to understand. We can onboard trainers in a matter of hours instead of days. Our Account rep. has been very responsive to a

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Talent LMS Review-"

What do you like about TalentLMS?

The interface is not only easy to use from and admin and trainer perspective, but the new user interface for the end user is fantastic. The wide varie

5. Easy Setup
Users highlight the easy setup of TalentLMS, allowing quick onboarding and efficient course management for training needs.
See 43 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"TalentLMS has offered a long sought solution"

What do you like about TalentLMS?

The Interface is very easy to understand. We can onboard trainers in a matter of hours instead of days. Our Account rep. has been very responsive to a

Cindy D.
CD

Cindy D.

Mid-Market (51-1000 emp.)

5.0/5

"GREAT Product!"

What do you like about TalentLMS?

Talent LMS is easy to implement, simple to use, provides a far greater adaptability to our staff who can complete training from anywhere. The ability

5 Cons or Disadvantages of TalentLMS

1. Limited Features
Users find the limited features in TalentLMS restrict their training and content creation capabilities.
See 43 mentions

See Related User Reviews

RL

Rui L.

Small-Business (50 or fewer emp.)

4.0/5

"Great platform for beginners"

What do you dislike about TalentLMS?

There is feature difference between the current and beta versions. The ease of navigating could be better.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Talent LMS is suitable for all businesses"

What do you dislike about TalentLMS?

The library does not contain more training materials on sales.

2. Missing Features
Users find the missing features of TalentLMS limit functionality, particularly in content modification and reporting options.
See 38 mentions

See Related User Reviews

RL

Rick L.

Small-Business (50 or fewer emp.)

5.0/5

"Long-time TalentLMS client loves the ease of use and flexibility."

What do you dislike about TalentLMS?

While very flexible, setup of the administrator and sub-administrator accounts can be a bit confusing and sometimes limiting. Reporting is also quite

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Quick. Easy. Customizable. Powerful"

What do you dislike about TalentLMS?

Switching between user configuration could be better. Eg. Arrows at the top moving to the next user.

3. Limited Customization
Users express that limited customization options can result in a less smooth user experience and setup challenges.
See 32 mentions

See Related User Reviews

RL

Rick L.

Small-Business (50 or fewer emp.)

5.0/5

"Long-time TalentLMS client loves the ease of use and flexibility."

What do you dislike about TalentLMS?

While very flexible, setup of the administrator and sub-administrator accounts can be a bit confusing and sometimes limiting. Reporting is also quite

MS

Marshall S.

Small-Business (50 or fewer emp.)

5.0/5

"Great off the shelf solution"

What do you dislike about TalentLMS?

Because it is an off the shelf solution, sometimes there aren't smooth processes for how we need to do things, but we can usually find an acceptable s

4. Inadequate Reporting
Users find the reporting options inadequate, limiting their ability to create comprehensive and dynamic analyses.
See 18 mentions

See Related User Reviews

RL

Rick L.

Small-Business (50 or fewer emp.)

5.0/5

"Long-time TalentLMS client loves the ease of use and flexibility."

What do you dislike about TalentLMS?

While very flexible, setup of the administrator and sub-administrator accounts can be a bit confusing and sometimes limiting. Reporting is also quite

GV

Gorett v.

Enterprise (> 1000 emp.)

4.5/5

"Easy to use"

What do you dislike about TalentLMS?

some things i would consider basic features aren't - mostly around the reporting

5. Reporting Issues
Users express frustration with limited reporting options and insufficient customer service in addressing technical issues.
See 18 mentions

See Related User Reviews

SM

Shani M.

Enterprise (> 1000 emp.)

4.0/5

"Still getting to know the system!"

What do you dislike about TalentLMS?

Reporting capabilities are very basic. Unable to create reporting on courses grouped together to form a curriculum. Creating courses also uses the mos

Simren D.
SD

Simren D.

Mid-Market (51-1000 emp.)

3.0/5

"Slightly above average LMS"

What do you dislike about TalentLMS?

UI is quite dated. Limited options when it comes to reporting on certain metrics for users.

TalentLMS Reviews (791)

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Reviews

TalentLMS Reviews (791)

View 8 Video Reviews
4.6
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✌️ Roland S.
✌S
Chief Marketing Officer
Small-Business (50 or fewer emp.)
"Good platform for getting started, but needs some UX love."
What do you like best about TalentLMS?

The pricing for the entry level product is fair for what the service offers—there is actually a good bit of useful functionality IF you can wade through their documentation. Our experience is that there's actually a lot more possible in the platform than is apparent at first. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

The UX is not very good and it's built on old and out of date technology that requires users to adjust their browser settings for the learning experience to works as expected. Users do not like to turn on "cross-browser tracking" but it's basically a requirement to function correctly. There are also arbitrary file size limits which make it impossible to host larger SCORM / XAPI files. Fortunately, the company was kind enough to increase my limits after some escalation. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hello Roland, thank you for taking the time to share your feedback! We agree that the interface of TalentLMS needs some love, that's why we released a beta version of a fresh, new interface called TalentLMS+. You can already check it out by following this guide: https://help.talentlms.com/hc/en-us/articles/10928791891612-Exploring-TalentLMS-Beta

Verified User in Airlines/Aviation
AA
Small-Business (50 or fewer emp.)
"Fantastic Training Tool"
What do you like best about TalentLMS?

Conducting workplace training has been a breeze since we moved to TalentLMS. It allows easy uploads from a variety of formats. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

The tabs for additional documents when viewing training slides may not be obvious to the user. Definitely benefit from making it more prominent. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thank you for your review and feedback! We will make sure to pass your comment about making tabs more prominent to the rest of the team at TalentLMS :).

Sue B.
SB
Mid-Market (51-1000 emp.)
"Easy to use, and a lot of functions make it good value for money"
What do you like best about TalentLMS?

LMS provides user-friendly interface, which makes it easy to use for all levels of user. We particularly like that it allows for quick course creation, user registration, and content upload. Love the talent craft for creating courses!

As well as create our own content, we can SCORM through training courses from other providers.

Its very forgiving…if you have not set things up quite right, this is easy to correct and adjust.

It includes analytics and reporting tools that help track learner progress, exam performance, and more. We love the training matrix, we can see instantly where the training needs/gaps are.

TalentLMS offers strong customer support through various channels including email, phone, and live chat. The onboarding specialist who was allocated to us is first class, he really knows this system. We have had very positive interaction with your live chat service too. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

We wish we could register time spent for practical “on the job” training. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hey Sue, thank you so much for your review! We will make sure to pass on the compliments to our support and onboarding team, as they strive to always be of help to you! It's lovely to hear that you have already been using TalentCraft. Stay tuned for more, and happy learning!

MD
Mid-Market (51-1000 emp.)
"Talent LMS - Pros and Cons"
What do you like best about TalentLMS?

Price is definitely a major plus for Talent LMS, it is significantly cheaper than other LMS offerings. Talent LMS is relatively easy to administer once you get the hang of how things are organized in Talent LMS. Using the Groups, Branches, and Categories features of Talent LMS allows you to organize content in a variety of useful ways. The Talent LMS support group and the dedicated account manager are very helpful and very attentive, even with a significant time difference between the US and Israel (where the Talent team is located). The ability to customize the User Interface with our corporate branding is also very advantageous. Implementing Talent was not the hardest thing I have ever undertaken, but like anything new, there was a little bit of a learning curve to deal with in order to get the system setup and organized in the way that suited our particular implementation best. I use the platform everyday and now feel very confident in the administration of the system. We now have 300 internal, customer, and partner personnel on the portal using it on a daily basis, taking advantage of the 75 courses currently available. Overall we are happy with ur decision to go with Talent LMS. Integration with Stripe for individual Subscription Payment was very easy to set up and implement, and we are working on the integration with Salesforce, and that is a little more complex but not that difficult, the integration guide is very helpful. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

Talent LMS does have some downsides, especially in the area of reporting. the reporting capabilities need to be enhanced in a variety of ways. They have a number of good, out-of-the-box reports, but these reports cannot be edited or modified in any way. The custom reporting capabilityfocuses purely on students or courses. There is no ability to report on learning paths or leanring tracks. Not all fields of information in the system are available to be used in reporting, which causes you to have recreate certain types of information as a custom field so that you can add it to a report, which is a duplication of effort. Rule writing is limited in Talent LMS reporting, offering a fixed, finite number of report conditions that can be used to generate a report, instead of allowing the user to create custom conditions for their report.

Talent is very much locked into the traditional Student/Course paradigm of training, and need to expnd the capabilities of the system to be more flexible and embrace the micro-learning paradigm where learning tracks/paths can be defined, tracked and reported.

Notifications, like reporting, are limited in their scope, there are a fixed, finite number of event types that you can use to trigger a notification, and the fields that can used in the notification are also limited. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hello Mark, thank you for your detailed review! We are so glad you have managed to create 75 courses with TalentLMS and engage your learners. Our support heroes will be delighted to hear that they have been helpful. Our teams are actually located in Europe and the US, which allows us to attend our customers needs in the best way possible, despite any time difference :)! Thank you for your constructive feedback on our features. A new UI of TalentLMS is in the works, so stay tuned for exciting updates! You can already check the Beta version by following this guide: https://help.talentlms.com/hc/en-us/articles/10928791891612-Exploring-TalentLMS-Beta

SP
Small-Business (50 or fewer emp.)
"Helpful Platform to Build Off for Your Organizational Needs"
What do you like best about TalentLMS?

TalentLMS has been very helpful in our organization for its ability to be customized to our needs. I also appreciate the quick customer support I receive through the Help function. I did anticipate a bit more assistance on training when we first got started but overall, most of the LMS is easy to use and to figure out through the helpful knowledge base and again, asking for assistance when needed. I know our organization is different from others they have worked with before so I appreciate their ability to also pivot for us. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

There are a few features that I think could be touched up on or added. For instance, we would like to use the discussions function but there is currently no filtering or review system and with hundreds of learners using our courses, it seems like it would be unsafe to use until they can give us this feature. Our program does a mixture of in-person training courses and online courses. When we do the webinars, some folks attend live and some end up watching the session as an uploaded video. Due to this, I have to manually "push" folks through the video recording portion of these courses if they attended live which can be quite tedious - I wish that they had a feature with the import functionality to push users up to a certain point in a course without a full completion - which I think is the only functionality for import that would come close to this. I did recommend it to the tech team as a feature we would really like. My only other gripe is with the custom reports not always seeming to go out to the people I have assigned for it to automatically send to after generated. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hello Shae, and thank you for taking the time to write such a detailed review. Your feedback means the world to us and we love hearing that TalentLMS has helped you streamline your training while leaving you time to handle other pressing issues in your company.

Thank you for your suggestions on the discussions, custom reporting, and conferences feature, we thrive to improve the platform to fit your needs! And remember, our support team is here to back you up!

John L.
JL
Mid-Market (51-1000 emp.)
"Without this product, I would have been unable to get an LMS for our organization"
What do you like best about TalentLMS?

- I use this product every day, it moved our training from Google Docs to formalized learning pathways.

- Extremely affordable per user costs, easy to justify scaling with the company. All of the competitors we evaluated were thousands of dollars more expensive per year for far less users.

- Includes most features of the "big name" LMS customers, including the ability to create multiple distinct portals depending on your plan level.

- Instant implementation is possible after sign-up - the only thing we had to do was connect our custom domain and SSO.

- I appreciate the ability to control our subscription without needing to reach out to anyone. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

- Customer service can take a long time to respond (note I am on currently a Basic plan, so I cannot speak to the Live Chat/Phone support).

- The interface is not the most intuitive at first.

- No direct Slack integration (requires Zapier). Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hi John, you are right, TalentLMS offers a variety of plans aiming to grow alongside your organization as your training needs evolve.

As for the interface, we agree with you that it's a bit out dated, that' why we released a beta version of a new interface. Check it out, we think you'll love it! https://help.talentlms.com/hc/en-us/articles/7277832546076-Getting-to-know-TalentLMS-Beta

We are sorry to hear that you've encountered frustration with the unlimited email support that is a part of all TalentLMS plans. Our Customer Support team strives to answer all queries in a timely manner (they currently have a 95% satisfaction score given by customers). Thanks for your review!

Verified User in Professional Training & Coaching
AP
Mid-Market (51-1000 emp.)
"Talent LMS is generally easy to use and works well. I wish I could do more customizations."
What do you like best about TalentLMS?

A lot of TalentLMS is point and click which makes for an easy user experience. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

There's limitations around customizations and a lot of the advanced features require an upgrade to the account and cost more. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

We are glad TalentLMS provides a smooth user experience. Thank you for your review!

DB
HR Director
Mid-Market (51-1000 emp.)
"New TalentLMS User"
What do you like best about TalentLMS?

I really like that I am able to spearate training groups with the Groups function. I also like that I can choose the different notifications that I will receive and that employees will receive. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

I wish I could edit and save a default view for the Course and User pages. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thank you for your review, Danielle. We are super happy to hear that you are making the most out of features like groups and notifications!

DR
Mid-Market (51-1000 emp.)
"Easy to use LMS Tool"
What do you like best about TalentLMS?

I like that for the most part, all settings are pretty straight forward and easy to use. As someone who is newer to managing an LMS platform, it was nice to have a system I could jump right into and not be overwhelmed by high level setup Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

I wish there were some additional quiz question functionality options to be able to create some more unique quiz types during a course. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hello Dev, thanks for your review! We are so glad that you find TalentLMS to be an intuitive and easy to use LMS for all your training and development needs. If you feel like changing your question style on quizzes, then you should check out TalentCraft, our new AI-powered content creation tool: https://help.talentlms.com/hc/en-us/articles/10927713481884-Getting-to-know-TalentCraft

Verified User in Higher Education
AH
Small-Business (50 or fewer emp.)
"Easy to use and easy navigation"
What do you like best about TalentLMS?

Ease of use with the drag and drop feature Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

Sometimes the navigation for the user isn't fully clear and the point system can be confusing Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thank you for your 5-star review! It's so cool that TalentLMS is helping you elevate your training game.

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