Symplify Conversion Reviews & Product Details

One of the core aspects of our e-commerce philosophy is the belief in testing everything always; it's practically in our DNA. Symplify Conversion has been a good match for this ethos, particularly with its robust analytics and A/B testing capabilities.

These features have empowered us to deeply understand behaviors and preferences across our platforms. The platform's intuitive interface has seamlessly integrated into our workflow, enabling my team and me to efficiently set up and analyze tests. This has been instrumental in driving our mission to provide an inspiring, seamless, and generous shopping experience for our customers.

The ability to make informed, data-driven decisions quickly and efficiently has been a game-changer, reinforcing our commitment to continuous improvement and optimization in every aspect of our e-commerce operations. Review collected by and hosted on G2.com.

While Symplify Conversion has been a reliable tool for our needs, one area that could see improvement is the depth of customization options for testing, and the insights of the user in terms of customer journey. As we aim to continuously innovate and elevate our e-commerce platforms, having a broader range of customizable testing options would allow for more nuanced experiments, catering to our diverse customer base across Norway, Sweden, Denmark, and Finland. Expanding these capabilities would help in fine-tuning our strategies to not only meet but exceed customer expectations, further solidifying our position in the market. Review collected by and hosted on G2.com.

The collaboration and weekly meetings with the CRO-team. Review collected by and hosted on G2.com.

the popup-tool is sometimes hard to navigate and could use some improvements. Review collected by and hosted on G2.com.

Testing hypotheses and getting measurable data on our users behaviour is invaluable. In addition to clear result summaries in the tool and structured recurring meetings. Symplify contributes with solid knowledge and experience in various discussions. Review collected by and hosted on G2.com.

The heatmaps for mobile isn't super useful at the moment. Because of the small screen size it's hard to see where the users have clicked when the numbers pile up. I would like to use the visitor recordings more, but find it hard to get a good overview and filter out the non-valuable recordings. Review collected by and hosted on G2.com.

I always get fast and helpful support if there is any problem or I have questions. Plus the team is highly competent when it comes to conversion and we always have a great dialog regarding ongoing and upcoming tests. Review collected by and hosted on G2.com.

The heatmaps tool could use some improvements regarding ease of use. And the tool for creating popups is somewhat difficult to get right. Review collected by and hosted on G2.com.

The major benefit that we've had as a team using Symplify Conversion is the simplicity for the development team to go in an create tests for our clients. Using the platform has helped to increase efficiencies throughout the team. Review collected by and hosted on G2.com.

From time to time, we've had some site speed issues with larger websites but working alongside the Symplify conversion team we've managed to resolve these to give clients a great testing environment. Review collected by and hosted on G2.com.

Symplify have great expertise and are extremely professional in their field of work. Not only did they provide us with ideas for coming AB tests but also insightful reports made immediately after conclusion of testing. Symplify were extremely quick with development and even quicker responding to emails. We have a higher conversion rate on many KPI’s because of the AB tests. Review collected by and hosted on G2.com.

There isn't anything I can think of that I dislike. Review collected by and hosted on G2.com.

They walked me through possible changes I could do to my website and how it would help increase the conversion rate. They are very helpful with adapting to my needs and customer base. Review collected by and hosted on G2.com.

The analytics and information given can be hard to understand. Review collected by and hosted on G2.com.

We have been able to work in a much more structured way in how to develop different part of the customer journey on our webpages. The everyday work with this tool has also given us new insights and ideas that we are able to test in a structured and easy way. Review collected by and hosted on G2.com.

As for all tools you buy, make sure you have the time and staff to actualize the results you are getting by using the tool. Review collected by and hosted on G2.com.

The ability to take a hypothesis to statistically significant valid results. I got some real business values and insights with me from all of the tests. Review collected by and hosted on G2.com.

Nothing. I found the whole experience very good. Review collected by and hosted on G2.com.

Best in class, personal tech support from a friendly, knowledgeable team. Review collected by and hosted on G2.com.

Restricted features but progressing in the right direction. The UX of the dashboard and features like a audience template library would be helpful. Review collected by and hosted on G2.com.