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Swept Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the helpful and professional customer support that enhances their experience with Swept. (3 mentions)
Users appreciate the real-time communication features of Swept, enhancing efficiency and connectivity for remote teams. (2 mentions)
Users appreciate the real-time communication and comprehensive management features of Swept, enhancing their operational efficiency. (2 mentions)
Users value the easy scheduling of Swept, making shift management and communication straightforward and efficient. (2 mentions)
Users value the customization features of Swept, enhancing communication and management efficiency for teams. (1 mentions)
Users often face clocking issues with Swept, causing disruptions and frustration during shift changes. (1 mentions)
Users find the pricing too high for small businesses, making it less accessible for some potential customers. (1 mentions)
Users report notification issues with delayed alerts, affecting their overall experience with Swept. (1 mentions)
Users report poor navigation due to occasional glitches and limited availability in certain areas, hindering usability. (1 mentions)
Users experience scheduling issues with Swept, as downtime prevents workers from clocking in for shifts effectively. (1 mentions)

5 Pros or Advantages of Swept

5 Cons or Disadvantages of Swept

Hannah N.
HN
Hannah N.
Human Resources Specialist
Mid-Market (51-1000 emp.)
"Swept is easy to use!"
4/5
What do you like best about Swept?

I like that swept allows are workers to clock in and clock out. It also uses a GEO fence to make sure our workers are onsite and lets us know how far away they are when clocking in and out for their shift. It is very easy to use. I also like that it allows us to put in information and send messages! It also allows us to know when employees need supplies for their buildings! Review collected by and hosted on G2.com.

What do you dislike about Swept?

Swept has its issues at time! Sometimes it will be down for a period of time thus not allowing our workers to clock in for their shift. This has caused a nightmare but it rarely happens! I wish they would give us a heads-up that they are working on something so we can let our team know to track their hours a different way for that period of time. Review collected by and hosted on G2.com.

Sakala Mallasarja  G.
SG
Sakala Mallasarja G.
Legal Intern
Small-Business (50 or fewer emp.)
"The best website out there for cleanliness maintainance"
4.5/5
What do you like best about Swept?

The best thing about swept according to me is that it is instant in its response. It provides janitor service at any moment when we ask for it. The janitors are well trained as well and do their job pretty well. Fast and quality service is the dream of many and swept achieves it. Review collected by and hosted on G2.com.

What do you dislike about Swept?

The only issue about swept is that the app glitches a bit. It takes time to enter into the website and ask for the service and it sometimes gets frustrating. Review collected by and hosted on G2.com.

Kislay R.
KR
Kislay R.
Student
Small-Business (50 or fewer emp.)
"Swept has been extremely helpful in managing the janitorial work of our business."
4/5
What do you like best about Swept?

The best thing I like about swept is the level of professionality they maintain in the work and easy scheduling. Also the consumer support is very helpful and consumer oriented. Review collected by and hosted on G2.com.

What do you dislike about Swept?

Occasional glitches can be an issue also the availability is limited for certain areas. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great Commercial cleaning service for our Office"
5/5
What do you like best about Swept?

The best part was customer support - We never felt the hassle of guiding them what all to do. They are definitely the expert in the industry. And the top notch service is a cherry on the top. Review collected by and hosted on G2.com.

What do you dislike about Swept?

We booked swept for our office space and they did a pretty good job. No complaints. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"swept review"
4.5/5
What do you like best about Swept?

In Swept we can connect real time communication like message and notification. We can track cleaning supplies, shortages. Multi language support. We can easily manage shifts and cleaners. Review collected by and hosted on G2.com.

What do you dislike about Swept?

The pricing is a bit high for small businesses. Review collected by and hosted on G2.com.

Ganesh W.
GW
Ganesh W.
Senior Associate
Small-Business (50 or fewer emp.)
"Easy to use and user friendly interface"
4.5/5
What do you like best about Swept?

The app brings in useful feature under one roof. Its customer support is also helpful. You can do inspection very easily. Review collected by and hosted on G2.com.

What do you dislike about Swept?

It can improve on increasing multiple accounts gradually. Sometimes alerts are delayed. Review collected by and hosted on G2.com.

Gavin S.
GS
Gavin S.
Director Of Operations
Small-Business (50 or fewer emp.)
"Swept is easy tech for a complicated world"
4/5
What do you like best about Swept?

Swept allows all our cleaners and managers to be able to communicate efficiently. It allows us to have one place to track all our important client information. Inspections, Communication about products in use and places we've cleaned vs have not cleaned. All together the package is an awesome one to effectively and efficiently run your business. Review collected by and hosted on G2.com.

What do you dislike about Swept?

Every once and a while we will have a glitch or two. But the team over at swept is quick to respond and help you through your problems! They have also been a godsend in regards to feature requests. Any crazy idea we've had they've taken into consideration as far as looking into implementing the idea. Review collected by and hosted on G2.com.

RW
Rhea w.
Rhea Atkinson
Mid-Market (51-1000 emp.)
"Swept is great for cleaners!"
5/5
What do you like best about Swept?

I can clock in manually when I get to the job site. My boss can see who is on the clock and message all of the workers at that location at once. Review collected by and hosted on G2.com.

What do you dislike about Swept?

It doesn’t tell the employer that you’re actually at that location so people can clock in before they are on site. Review collected by and hosted on G2.com.

Mark B.
MB
Mark B.
Cyber Security Consultant
Small-Business (50 or fewer emp.)
"Liked product, but not support."
3/5
What do you like best about Swept?

Loved the GPS functionality for checking in at sites. Review collected by and hosted on G2.com.

What do you dislike about Swept?

Forum to submit enhancement requests. No road map available for clients to see future enhancements. Company was very suspicious since my online profile did not list cleaning. Review collected by and hosted on G2.com.