--- title: SurveyVista Reviews meta_title: 'SurveyVista Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 36 reviews by the users' company size, role or industry to find out how SurveyVista works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 36 scale: '5' date_modified: '2026-06-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyVista Reviews **Vendor:** Ardira **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.9/5.0 **Total Reviews:** 36 ## About SurveyVista Automate Data Collection and Unlock Deeper Insights in Salesforce SurveyVista is a 100% native Salesforce Survey, Form, and Assessment Solution, revolutionizing how businesses collect, integrate, understand, and act on feedback—securely and in real time, all within Salesforce. Built entirely on Salesforce, SurveyVista inherits Salesforce’s robust compliance certifications (HIPAA, SOC, ISO, GDPR), ensuring the highest standards of security and data protection. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Collect – Capture Feedback Effortlessly - Automate data collection with surveys and forms that seamlessly integrate into Salesforce. - Increase response rates with multi-channel distribution via email, SMS, WhatsApp, and landing pages. - Customize branded, intuitive surveys, forms, and assessments that reflect your organization's look and feel. Integrate – Seamlessly Connect Feedback to Salesforce - Map responses directly to Salesforce records, eliminating manual data entry and ensuring real-time data availability. - Pre-fill & personalize surveys and forms with Salesforce data, improving accuracy and streamlining end-user experiences. - Keep all feedback secure within your Salesforce org, ensuring compliance and maintaining a 360º view of customer and employee sentiment. Understand – Gain Meaningful Insights from Feedback - Analyze trends with AI-powered analytics, turning raw feedback into actionable intelligence. - Uncover key drivers behind CSAT, CES, and NPS using built-in reporting and sentiment analysis. - Leverage pre-built dashboards in Salesforce to track response trends, identify sentiment shifts, and spot improvement areas. Act – Turn Insights into Meaningful Change - Automate follow-ups and workflows based on survey responses to drive engagement and retention. - Trigger actions within Salesforce based on feedback insights, such as case creation for low CSAT scores. - Enhance customer and employee experiences by addressing feedback in real-time and continuously optimizing interactions. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Who is SurveyVista For? - Sales & CX Leaders looking to automate feedback collection and enhance customer experience within Salesforce. - HR Teams need to monitor employee satisfaction and engagement. - Nonprofits & Healthcare Organizations streamlining program registrations, patient intake, volunteer feedback, grant application & approval, and more. - Product & Marketing Teams gathering data-driven insights to inform business strategies. Try SurveyVista Today - Explore a free trial to see how SurveyVista can transform your data collection. - Schedule a personalized demo to upload your own feedback data and unlock tailored insights. - Experience the power of SurveyVista—your complete feedback and data collection solution for Salesforce. Get SurveyVista Now! (https://surveyvista.com/?utm\_source=G2&utm\_medium=listing&utm\_campaign=G2) AppExchange: https://sforce.co/3VaUH32 ## SurveyVista Pros & Cons **What users like:** - Users highlight the **excellent customer support** from SurveyVista, appreciating prompt responses and effective problem-solving. (25 reviews) - Users praise the **ease of use** of SurveyVista, highlighting its straightforward interface and low-code customization options. (15 reviews) - Users praise the **seamless Salesforce integration** of SurveyVista, enhancing feedback collection and operational efficiency. (15 reviews) - Users love the **seamless Salesforce integration** of SurveyVista, enhancing their data collection and feedback processes significantly. (15 reviews) - Users commend the **user-friendly interface and customization options** of SurveyVista, enhancing their survey experience significantly. (12 reviews) - Helpful (12 reviews) - Users value the **easy integrations** of SurveyVista with Salesforce, enhancing data tracking and operational efficiency. (10 reviews) - Customizability (7 reviews) - Intuitive (7 reviews) - Quick Setup (7 reviews) **What users dislike:** - Users experience a **learning curve with advanced features** , requiring some adjustment to fully utilize the tool. (7 reviews) - Users find the **limited customization** in reports a drawback that hampers their analytical capabilities. (5 reviews) - Users find that **complex features** require advanced skills, making the tool challenging to navigate effectively. (3 reviews) - Users find SurveyVista to have a **complexity** that requires experience for effective personalization and use of advanced features. (3 reviews) - Users report **survey logic builder issues** that complicate advanced setups, making the process less intuitive and efficient. (3 reviews) - Complex Logic (2 reviews) - Limited Templates (2 reviews) - Users find the **response mapping interface clunky** , making navigation and usability difficult in SurveyVista. (2 reviews) - Data Visualization (1 reviews) - Dependency Issues (1 reviews) ## SurveyVista Reviews ### 1. SurveyVista: Flexible, Ever-Improving Tool with Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Vance L. | Senior Manager, Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about SurveyVista?** SurveyVista is a highly capable tool, with the flexibility to support many use cases beyond standard surveying. In addition to basic surveys, we’ve used it as a lightweight training platform, for request-for-information intake, and for customer surveys that can be customized based on customer data. It’s also regularly updated and continues to improve. The standout aspect of SurveyVista, though, is the customer support. Responses are quick, and the team focuses on understanding the problem and working toward a solution. Highly recommended. **What do you dislike about SurveyVista?** Some of the more advanced features can come with a bit of a learning curve, such as inserting data from Salesforce records. That said, it’s no more complicated than any other tool that also has to work within Salesforce’s strict security standards. **What problems is SurveyVista solving and how is that benefiting you?** We’ve used it as a lightweight training platform, for request-for-information intake, and for customer surveys that can be customized based on customer data. With it's direct feed into Salesforce, this saves time and resources without the need to transcribe survey info into actional CRM data. ### 2. Seamless Salesforce Integration, Intuitive Surveys, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle B. | Customer Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about SurveyVista?** The Salesforce integration is seamless and significantly streamlines our workflow. Building surveys and forms is both easy and intuitive, and the template feature is a major highlight. We are currently exploring the RLM add-on, which is proving to be a worthwhile investment. Furthermore, the support team is consistently responsive and collaborative, and the company’s webinars are an excellent resource. **What do you dislike about SurveyVista?** One area for improvement is the survey logic builder. While simple surveys are easy to create, building in complex conditional logic can be tricky and a bit clunky. It doesn't always feel as streamlined as the rest of the UI. I’d also love to see more documentation or 'short-cuts' for setting up these advanced flows to save time during the development phase. **What problems is SurveyVista solving and how is that benefiting you?** Streaming survey builds and flows to get the suvery in front of our customers. ### 3. Easy‑to‑Use Salesforce Survey Tool with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyVista?** SurveyVista has been a great solution for our needs. The application is user-friendly and easy to set up. We primarily use it to rate Salesforce case answers, and it integrates seamlessly into our processes. Customer support is a real strength: the team is responsive, professional, and always helpful. Overall, a reliable and efficient tool we are very happy with. **What do you dislike about SurveyVista?** Nothing significant to dislike so far. The tool meets our needs well. **What problems is SurveyVista solving and how is that benefiting you?** SurveyVista helps us collect and manage feedback directly within Salesforce, without relying on external tools. We mainly use it to rate Salesforce case answers, which allows us to centralize feedback, automate data collection, and analyze results efficiently. This improves our process efficiency and helps us better monitor the quality of responses while saving time for our teams. ### 4. Great product and even better support **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica W. | Senior Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about SurveyVista?** We have been using this product since August 2024. Although I had some questions during the initial set-up, it was relatively easy to use and set up and get the responses to associate to the correct objects. The team has wonderful support though. They are patient and quick to respond and were able to solve all of my issues quickly. They had good documentation for me to walk through to do the initial set-up so it was nice to just do this at my own pace. Thank you! **What do you dislike about SurveyVista?** There some things that seemed like an easy fix and I was not sure why it was the way it was. For example, if you add options in addition to the 1-5, and label them 6, 7, etc...you have to unhide another place where you can set a different value but instead of accepting the label, it just leaves it blank...just show that field too or default it to what the label is would make more sense but once I understood what was happening, it was not a big deal! **What problems is SurveyVista solving and how is that benefiting you?** We use this tool to get feedback from our customers after a closed case or the completion of a project. ### 5. Simple Salesforce Integration That Streamlines Applications or Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Preeti K. | Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about SurveyVista?** We use Survey Vista extensively for our applications and acquittals, and it has proven to be an invaluable tool. What we truly appreciate about Survey Vista is its simplicity and seamless integration with Salesforce. Creating questions and mapping them to Salesforce fields is straightforward, which saves us significant time and effort. A standout feature for us is how easy it is to view responses submitted by our network partners. This functionality strongly supports our grants team by helping them review and score applications efficiently. In addition, the support team has been exceptional; they listen carefully to our concerns and provide prompt, effective solutions that have made a real difference to our operations. Overall, Survey Vista has not only streamlined our processes, but also improved the experience for both our internal teams and our external partners. **What do you dislike about SurveyVista?** I haven’t found anything that would make me dislike Survey Vista. **What problems is SurveyVista solving and how is that benefiting you?** As a client using SurveyVista, we have found it solves the critical challenge of tracking network partner responses for acquittals and surveys by keeping everything native to Salesforce. The primary advantage is the seamless field mapping, which ensures that every data point entered by our partners is instantly stored in the correct records without any manual intervention or data syncing errors. This automation eliminates the administrative burden of traditional data entry and provides us with a real-time, accurate overview of our partners' status. Additionally, the platform makes it incredibly easy to build professional surveys and applications, allowing our team to deploy complex forms in a fraction of the time. Ultimately, SurveyVista has streamlined our reporting and strengthened our partner management by providing a single, secure source of truth. ### 6. Exceptional Service and Outstanding Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about SurveyVista?** SurveyVista has been a game-changer for our team. From day one, their customer service stood out—fast responses, clear guidance, and proactive check-ins that made setup and rollout painless. The onboarding materials were concise, and support was always just a message away. Functionally, the platform delivers more than expected for the price. The survey builder is intuitive, templates are genuinely useful (not just filler), and the reporting dashboards make it easy to turn responses into decisions. We’ve especially appreciated the seamless integrations and reliable performance—no lag, no downtime during busy campaigns. What truly sets SurveyVista apart is the value. We’re getting enterprise-grade capabilities without the enterprise price tag, and our team saves hours each week thanks to automation and clean analytics. If you need a dependable survey solution with excellent support and a sensible cost structure, SurveyVista is an easy recommendation. **What do you dislike about SurveyVista?** Advanced logic comes with a mild learning curve, and a few edge-case workflows required some trial and error to get right. Theme customization is solid overall, but it could benefit from finer control, especially around fonts, spacing, and custom CSS. Exports are fast, but we’d love to see more native formats, along with scheduled delivery to S3/Drive without needing a workaround. Permissioning is strong at the project level; however, more granular roles for question editing and data access would better support larger teams. Mobile preview works well, but an in-app, side-by-side preview for multiple devices would make QA much faster. **What problems is SurveyVista solving and how is that benefiting you?** Customer feedback programs: NPS/CSAT/CES, plus post-purchase and post-support follow-ups. Product research: concept testing, feature prioritization, beta feedback, and churn as well as win–loss surveys. Employee insights: onboarding, pulse checks, engagement, exit surveys, and DEI sentiment tracking. Event and webinar feedback: registration touchpoints, session ratings, and post-event ROI tracking. Market research: audience segmentation, ad/creative testing, and brand awareness tracking. ### 7. Secure Salesforce-Based Surveys You Can Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Ha N. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyVista?** It’s built on the Salesforce platform, which helps ensure data security. **What do you dislike about SurveyVista?** The overall look feels very decorative and cosmetic-oriented. The form templates provided on the SurveyVista website still need a lot of work in terms of design and theme. **What problems is SurveyVista solving and how is that benefiting you?** Simple but powerful and feature-rich, it covers almost everything I need for surveys, for example, branching logic, conditional show/hide rules, many types of questions, and CAPTCHA. In short, the key features are all there, similar to what you can find in other popular apps such as MS form and jotform. ### 8. Excellent Native Salesforce Survey Solution and Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about SurveyVista?** Support from the SurveyVista team has been outstanding—they are responsive, knowledgeable, and always willing to help. Highly recommended for any organization looking to centralize and streamline survey management within Salesforce. **What do you dislike about SurveyVista?** You need Salesforce to implement this solution effectively. It would be beneficial if you could use it as a standalone application. **What problems is SurveyVista solving and how is that benefiting you?** We implemented SurveyVista for one of our clients and were very impressed with the results. The app allowed them to move all survey activities into Salesforce and seamlessly link responses to both standard and custom objects. Our client relies heavily on collecting feedback but previously struggled to connect survey data with Salesforce records. SurveyVista made this process simple, efficient, and reliable. The learning curve was minimal, and the platform is intuitive to use. ### 9. Easy to Install, Low-Code Customization, and Great Value for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Tony C. | Applications Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyVista?** Easy to install and use. Straightforward for admins to customize using low-code technology. It provides all the features we need, and it’s much lower priced than Survey Monkey for non-profits. **What do you dislike about SurveyVista?** You do need to be an experienced admin to handle the more complex personalizations, should you need them. **What problems is SurveyVista solving and how is that benefiting you?** We collect a large volume of customer and beneficiary feedback to help us optimize our service delivery. SurveyVista has significantly reduced the effort required to gather and process this data. ### 10. Survey Vista: Prompt, Thorough Support That Always Resolves Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SurveyVista?** I am amazed at how prompt and thorough Survey Vista support is. Every time I need assistance, they respond quickly and stick with the issue until 100% resolved. Couldn't ask for anything better. **What do you dislike about SurveyVista?** It's a wonderful product. It is not 'easy'. It does however had many features and ways of using and integrating with it. **What problems is SurveyVista solving and how is that benefiting you?** Manual and automation of reminders as well as sending appropriate communication based on process status ### 11. Great tool for surveys and form collection! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about SurveyVista?** We have been using forms and surveys with this tool for the past year and it has revolutionized how we collet information and feedback. Having this information map directly into our Salesforce records is a real game changer. The interface is really user friendly, but also very powerful and I feel as though every day I uncover a new use case or possibility. The customer service from the team is also top notch. I often reach out with questions and the team is always quick to respond and great at finding solutions. Couldn't recommend enough! **What do you dislike about SurveyVista?** Sometimes it takes a while to load results. **What problems is SurveyVista solving and how is that benefiting you?** Collecting information from clients, feedback forms, etc. ### 12. Highly Customisable Customer Feedback Tool with Seamless Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** khevana P. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2026 **What do you like best about SurveyVista?** It is a very highly customisable tool and natively integrate with Salesforce. It is a great solution for customer feedback capture **What do you dislike about SurveyVista?** Nothing that I can think of which I dont like **What problems is SurveyVista solving and how is that benefiting you?** Capturing the customer feedback following the support request and getting the values directly in Salesforce for training and tracking purposes. ### 13. A Powerful Survey Tool with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff T. | Member, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about SurveyVista?** SurveyVista is incredibly easy to use, even with minimal setup time, we were able to launch professional, branded surveys quickly. The interface is clean and intuitive, and it integrates well with our Salesforce org. The real standout, though, is the support team. They're highly responsive, knowledgeable, and genuinely care about your success with the product. It’s clear the team is invested in constantly improving the platform and helping users get real value. **What do you dislike about SurveyVista?** I know it's still a work in progress, but I wish a few more features I was looking for were already available. That said, the team has been transparent and shared that many of these features are on the roadmap, which gives me confidence in the future of the platform. **What problems is SurveyVista solving and how is that benefiting you?** We needed to launch a customer review program that integrated directly with Salesforce, but most of the tools we looked at were priced in the thousands and required complex setups. SurveyVista came along at the perfect time, affordable, easy to implement, and built specifically for what we needed. It allowed us to quickly launch our review automation without the heavy cost or overhead, and we’ve seen immediate value from the insights we’re collecting. ### 14. Great team & App **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa H. | Software Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2025 **What do you like best about SurveyVista?** Their app is flexible & have alot of customization Their team are very supportive They keep on improving & adding new features **What do you dislike about SurveyVista?** For now nothing, previously the UI for the surveys were basic, but now it was improved alot **What problems is SurveyVista solving and how is that benefiting you?** The UI for the Surveys were enhanced alot ### 15. Outstanding Support from the Development Team **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany S. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about SurveyVista?** Level of support from the development team **What do you dislike about SurveyVista?** It can be a complex tool to use sometimes. **What problems is SurveyVista solving and how is that benefiting you?** We needed a survey platform that integrated with Salesforce and allows for multiple surveys/forms to be hosted at one time ### 16. Easy-to-Understand Survey Platform with Seamless External Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Sparsh G. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about SurveyVista?** It a great platform for survey and easy to integrate a with external system and the best part is that its user interface is very easy to understand **What do you dislike about SurveyVista?** It cost is high for med level businesses **What problems is SurveyVista solving and how is that benefiting you?** I have used it for survey form and also used in salesforce which help me to get the exact system which my client wants and saves time and money as we don't need to build custom ### 17. This Form Tool Does it All **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Data Analytics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about SurveyVista?** SurveyVista by Ardira is a reliable and well-designed native forms tool for Salesforce. The Ardira team has improved the software based on real use cases, making it effective for marketing forms and surveys. The documentation is clear, and customer support is responsive and knowledgeable. They recently helped me create a custom flow to send automated emails after survey completions. Highly recommend! **What do you dislike about SurveyVista?** Like all Salesforce apps, there is a learning curve to understand all that is possible with SurveyVista. **What problems is SurveyVista solving and how is that benefiting you?** SurveyVista allows us to create all forms and surveys in one place and instantly connects to our Salesforce CRM. It solves the problems of having to learn a new tool and integrating an external tool. The customer support team is really helpful when I run into development roadblocks. ### 18. Fantastic integration with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Director of Marketing & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about SurveyVista?** SurveyVista has enabled us to integrate all of our registration forms and feedback surveys fully with Salesforce.com, saving us considerable time and manual effort. Also, the SurveyVista support team is incredibly responsive and helpful! **What do you dislike about SurveyVista?** Because the app is so powerful, there are a lot of features to learn and it can be intimidating at first. However, the knowledge base resources are really helpful, and the support team is always there to answer questions. **What problems is SurveyVista solving and how is that benefiting you?** We've been using SurveyVista for over a year now, successfully replacing all of our previous form tools. SurveyVista offers seamless integration with Salesforce, allowing for two-way data synchronization even with our many custom objects. This has proved invaluable as we were able to automate some of the more intricate registration processes for our annual conference, saving us considerable time and manual effort. The tool also effortlessly handles simpler registrations and other surveys, so it's now our go-to for all forms for our company. ### 19. Best 100% native survey tool in Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about SurveyVista?** This tool hits all the marks for us. 1) Highly configurable, 100% native Salesforce application. If you are an experienced administrator, you will have no problem setting up surveys using this tool. We are using the survey for two different use cases, with entirely different delivery mechanisms. For our NPS, we load thousands of surveys using Data Loader. For our implementation surveys, we use a SFDC Flow to launch the surveys. Additionally, there are very easy-to-use out-of-the-box delivery mechanisms. 2) Excellent, responsive customer support. They generally get back within a few hours with helpful (not just perfunctory) replies. 3) Lots of nice features. For example, we want an email to go out with a primary survey question embedded into the email body. We want the customer to answer this question in the email, and then launch them into the full survey on the web (using a Salesforce site). SurveyVista does this seamlessly. 4) Good value. This was less expesive than our previous survey tool, and we don't have to worry about integrating it with Salesforce, because it's already there. **What do you dislike about SurveyVista?** You will need a capable Salesforce admin to make full use of the tool. **What problems is SurveyVista solving and how is that benefiting you?** NPS survey, Implementation Survey ### 20. A great survey tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria K. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about SurveyVista?** Our company has really appreciated how integrated Survey Vista is with salesforce. We are now able to track feedback and event registration data much more effectively and it has streamlined many of our operations. The customer support team is also incredibly responsive--they've helped us build specific to us use cases as well. We're super appreciative! This has been a huge improvement from our previous software. **What do you dislike about SurveyVista?** I can't think of anything significant that I dislike. **What problems is SurveyVista solving and how is that benefiting you?** Survey Vista now hosts our registration tracking for the many conferences we host. Being able to track attendees, registration data from previous years, customized questions, etc. and having survey responses map back into a Salesforce dashboard has been incredibly beneficial for us. ### 21. Amazing App - Must have for Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit K. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about SurveyVista?** The app is super useful and impressive, it provides out of the box functionality for linking the survey results back with the Salesforce records which is missing in Salesforce native surveys. The UI is user-friendly for building the surveys. The reports and dashboard provided within app are also helpful. The best part is the support team (especially Brijesh Popat), they provide super quick resolution, give appropriate guidance and take user feedback in a very positive manner as well for improving the app. I would recommend others to try SurveyVista app!! **What do you dislike about SurveyVista?** I dont think of any resons as of now to not like about SurveyVista! **What problems is SurveyVista solving and how is that benefiting you?** Connecting directly with Salesforce objects and generating reports out of it. The UI of SurveyVista is also very user friendly. ### 22. Best survey app I have found - without a doubt! **Rating:** 4.5/5.0 stars **Reviewed by:** Luison L. | Founding Member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about SurveyVista?** I have tried and tested several different Survey/Feedback apps for a number of years, and I can honestly say that SurveyVista no only has the most comprehensive set of features and functionality you would wish to have in a Survey/Feedback app, but it also provides a powerful application for designing Forms for gathering data into Salesforce. It's like having two apps in one! Add to that the incredible support you get from the Ardira developers, who reply to our queries within hours and always try to incorporate our suggestions and functionality requirements into future releases, and you end up with a Best-in-Class app for gathering feedback and requesting information from Contacts (or any custom object!). And yet it is more affordable than other similar apps with less functionality. I could not recommend this app enough: try it out for yourself - you will not be disappointed. **What do you dislike about SurveyVista?** Not much - probably not being able tocustomize the Metrics Report generated by the app. Also it would be great to be able to filter question options based on previous questions values. **What problems is SurveyVista solving and how is that benefiting you?** Great variety of applications: feedback surveys, data gathering forms, online assessments, application/registration forms ### 23. Great Product with Amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina P. | Senior Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about SurveyVista?** We were looking for a form/survey solution for external users in Salesforce, and SuveyVista is by far the best I can found. Their expertise, quick answers and customer services is great. Thanks for the support. **What do you dislike about SurveyVista?** All good so far, we havent face any issues. **What problems is SurveyVista solving and how is that benefiting you?** It has a powerful function to map CRM leads and contacts allowing the flows to work properly. ### 24. Amazing partner to work with ! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan S. | Senior Product Manager Salesforce, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about SurveyVista?** Definitely a great partner to work with ! They have a strong tool, as well as great expertise to implement proper Survey into Salesforce. It's then really easy to integrate in our ecosystem. The daily use of this tool by our customer support team will ensure an easy adoption. Great support whenever we needed from Ardira team ! Looking forward to launching this great and easy feature ! **What do you dislike about SurveyVista?** No particular issue, loved the discussion and flow of discussion with Ardira team **What problems is SurveyVista solving and how is that benefiting you?** Ensure that we receive feedback following customer support requests. ### 25. Robust, intuitive and effective survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Richard D. | Director of Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about SurveyVista?** The implementation assistance was excellent, especially concerning having numerous existing surveys build in Salesforce for me and imported as well. I was regularly impressed with the help resources and the support I received when I need to connect with someone, especially when we did a live connect to troubleshoot together. **What do you dislike about SurveyVista?** I would not fault SurveyVista but rather the generally overly complicated nature of managing Salesforce. **What problems is SurveyVista solving and how is that benefiting you?** It's helped me build every survey I need no matter how complex and I've been able to integrate it directly into SF for a seamless experience when viewing survey results at the Account level. Love the sharing options and the reports are excellent. ### 26. Great survey application with excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kubra M. | Salesforce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about SurveyVista?** My company implemented Survey Vista a little while ago, and the support team has been amazing all the way. The support response has been very quick and very helpful. I am very impressed with the tool; it is one of the best SF integrations for surveys out there. **What do you dislike about SurveyVista?** There is nothing to dislike about Survey Vista, **What problems is SurveyVista solving and how is that benefiting you?** SurveyVista is addressing issues related to collecting and analysing customer feedback effectively. By providing an intuitive platform for creating surveys and gathering insights, it allows me to make data-driven decisions, enhance customer satisfaction, and streamline processes. This ultimately helps improve my overall workflow and enables better engagement with customers. ### 27. A very flexible survey platform with fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about SurveyVista?** We moved to this from SurveyMonkey as we wanted to move our data to within Salesforce. The platform has even more survey options with question types for every use case. The support team are also excellent, I recently had a question regarding reporting and the team spent 30 minutes on a call with me explaining all the different options I have available and even offer to build custom dashboards for you for an additional one time fee. **What do you dislike about SurveyVista?** There is a lot to learn around the platfrom as it is so flexible. **What problems is SurveyVista solving and how is that benefiting you?** It is giving us the functionality that other platforms such as MS forms were lacking ### 28. Easy to use, fully integrated, great value, phenomenal service **Rating:** 5.0/5.0 stars **Reviewed by:** Greg S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about SurveyVista?** I had been looking to migrate to a new survey tool that has better integration than our previous service. SurveyVista is not only more feature packed, and natively integrated into Salesforce, but it runs rings around the other services I demoed on value. Plus the service from Rajesh and Brijesh cannot be faulted and did a phenomenal job assisting in the data migration from our previous platform. They've also been very receptive to feedback and have implemented a number of updates based on my feedback already. Highly recommended survey solution. **What do you dislike about SurveyVista?** Haven't found anything I don't like yet. **What problems is SurveyVista solving and how is that benefiting you?** Salesforce-based survey platform. ### 29. Survey Vista: Excellent support, user-friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jana A. | Research and Database Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about SurveyVista?** Survey Vista is a user-friendly and flexible tool with an amazing support team that goes above and beyond! Seamless Salesforce integration, easy implementation, and effortless updates. A fantastic platform! **What do you dislike about SurveyVista?** We still dont have the ability to edit question types after creation, but I am sure we will soon! **What problems is SurveyVista solving and how is that benefiting you?** Send survey to understand better our costumer. ### 30. Excellent product, even better Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul T. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about SurveyVista?** The application works great, and easy to use, and the customer service is off the charts! They will hop on a video call and help you fix ANY problem you're having. Fantastic! **What do you dislike about SurveyVista?** Anytime you ever have an issue, they are incredibly prompt in responding to customer service inquiries. They will send you a link to a screen share, and jump on at almost any hour of the day -- 12:30 AM or PM. No dislikes here! **What problems is SurveyVista solving and how is that benefiting you?** Building surveys for interested customers/potential customers. ### 31. Fantastic product and incredible support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about SurveyVista?** SurveyVista has been an absolute game-changer for our organization! We needed a robust, customizable survey solution that integrated seamlessly with our existing Salesforce environment, and SurveyVista delivered. **What do you dislike about SurveyVista?** Nothing, SurveyVista is great. If we ever have any questions or issues, we receive help within about a day usually. **What problems is SurveyVista solving and how is that benefiting you?** We use survey vista for distribution and administration of our quality assessments to our participants and mentors at our nonprofit. We also use if as our referral/sign up form on our website. ### 32. I recommend the tool for capturing feedback and mapping it to the respective Salesforce records **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about SurveyVista?** We have been using SurveyVista for more than a year for several surveys and are very pleased with the product. It functions exactly as promised, featuring a user-friendly interface and excellent UX/UI design. Moreover, the support provided by the team has been exceptional—professional, responsive, and highly beneficial, offering advice that has significantly aided our usage of the product. **What do you dislike about SurveyVista?** I would like to improve the implementation of a design for the survey. Currently, there are many options, but they are in different fields. This is helpful for declarative customizing by people who don't have much knowledge of HTML/CSS. It would be beneficial if there was an option to upload a whole HTML file or write it directly in the app. **What problems is SurveyVista solving and how is that benefiting you?** Get customer feedback and map it to the respective Salesforce record. This allows creating various reports and potential automation. ### 33. Easy to use, good capability and good help articles **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos V. | JCB North America CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about SurveyVista?** The easy feature to pull and populate salesforce data. It is easy to use (after a learning curve), can build layouts for different devices. **What do you dislike about SurveyVista?** Would like slighty more design options to make the feel more seemless. **What problems is SurveyVista solving and how is that benefiting you?** It allows us to get information to either edit salesforce records, or create them. We use the form features and like to conditional visibility ability for questions, the integration to salesforce, to show current fields, choose accounts and things like that. ### 34. Great platform to collect valuable data **Rating:** 4.5/5.0 stars **Reviewed by:** Jai M. | Account Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about SurveyVista?** Great tool to collect data from surveys and other sources and also analyse this data.Option to automate these surveys are also very useful and the capability of mapping it to Salesforce enables a unified reporting **What do you dislike about SurveyVista?** Limited customization in the reports in one limiting factor while analysing **What problems is SurveyVista solving and how is that benefiting you?** Ease of reporting all sources of data in a single view to colelctively analyse user data .Very intuituive which enables limited handholding.Most importantly the data can be integrated to salesforce records which is important from an overall integration perspective ### 35. Powerful tool with excellent support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about SurveyVista?** We were looking for a survey/form tool that would be able to dynamically pull data from Salesforce records and write data back to Salesforce records. I'm glad that we found SurveyVista. It is extremely powerful (and therefore quite complex) and their support staff have really gone above and beyond in helping us. **What do you dislike about SurveyVista?** The response mapping interface is clunky **What problems is SurveyVista solving and how is that benefiting you?** Collecting information/data from customers ### 36. Survey Vista has it all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about SurveyVista?** The tool is simple to use and has great features, like response mapping, branching and others, while only costing a fraction of comparable tools. Also the documentation and the support of the Ardira team is great and they are quick with replies. **What do you dislike about SurveyVista?** Some small tweaks could be made in regards to draft/open status and having to copy a new version and rename it, but other than that I did not find anything I disliked. **What problems is SurveyVista solving and how is that benefiting you?** Survey Vista can help with many different requirements around getting information from participants (customers, partners, employees, etc.). And through the seamless integration with Salesforce you have the information directly where you want to have it. - [View SurveyVista pricing details and edition comparison](https://www.g2.com/products/surveyvista/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-18+12%3A34%3A53+-0500&secure%5Bsession_id%5D=65a1867a-903b-4f23-906c-b1061ac4fd49&secure%5Btoken%5D=e249aa21b3205d09a515b59466afc568b78e80a8bf1f1e3071a5f4937c341501&format=llm_user) ## SurveyVista Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) - [Sparrow](https://www.g2.com/products/sparrowinc/reviews) ## SurveyVista Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top SurveyVista Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,210 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (937 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,021 reviews)