--- title: SUMO Scheduler Reviews meta\_title: 'SUMO Scheduler Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how SUMO Scheduler works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SUMO Scheduler Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SUMO Scheduler but has limited features. Are you part of the SUMO Scheduler team? [Upgrade your plan](https://my.g2.com/sumo-scheduler/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SUMO Scheduler is an AI-powered customer engagement platform that automates meeting booking, note-taking, and follow-ups, so teams can connect with customers faster, smarter, and stay more productive. An all-in-one AI meeting assistant, it books meetings online, routes them to the right rep, automates call planning, transcribes calls into summaries, and sends personalized follow-ups. Cut admin, book more meetings, and close deals faster with AI meeting automation. * * * Seller [SUMO Scheduler](https://www.g2.com/sellers/sumo-scheduler) Discussions [SUMO Scheduler Community](https://www.g2.com/products/sumo-scheduler/discuss) Languages Supported English Overview by Olga Kamylevich (Marketing Manager) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 13 months [ View More Pricing Information ](https://www.g2.com/products/sumo-scheduler/pricing) ## Top-Rated Alternatives [ ![Calendly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calendly") Calendly 4.7/5(2,646) ](https://www.g2.com/products/calendly/reviews) [ ![Acuity Scheduling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Acuity Scheduling") Acuity Scheduling 4.6/5(410) ](https://www.g2.com/products/acuity-scheduling/reviews) [ ![Doodle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doodle") Doodle 4.4/5(2,071) ](https://www.g2.com/products/doodle/reviews) [ View All Alternatives ](https://www.g2.com/products/sumo-scheduler/competitors/alternatives) ## User Insights Average based on 13 real user reviews. Implementation Time 13 months [Log in to unlock pricing and user insights](/login) JC Jair C. Managing Editor Government Administration Small-Business (50 or fewer emp.) 1/24/2024 "Diminish the user experience" 1.5/5 What do you like best about SUMO Scheduler? It has completely disturbed the way I schedule appointments. The interface is less user friendly and making it difficult to create and manage my calendar. The automatic reminders are a needed. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? Does not help me stay organized. Being unable to sync my schedule across all my devices. All SUMO Scheduler has consumed me so much time and cause stress. As, for things I'm not too fond of about SUMO Scheduler one drawback is the lack of customization options. This limit its flexibility for scheduling needs. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? The user interface feels a bit outdated. Needs to be more intuitive in areas. Disappointment is the lack of integration with calendar apps, which means having to transfer data. These limitations hinders productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite HC Helen C. Accountant Health, Wellness and Fitness Enterprise (\> 1000 emp.) 1/22/2024 "This scheduling tool is obstructive" 1/5 What do you like best about SUMO Scheduler? It is difficult to use and not intuitive SUMO Scheduler. It's less user friendly and setting up appointments is difficult. The customization options are not allowing me to personalize the scheduler according to my requirements. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? The automated reminders are not ensuring that I never miss any appointments. SUMO Scheduler has disturbed my scheduling process making it more hectic and stressful. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? I find the user interface of SUMO Scheduler a bit outdated and not very intuitive. It lacks design elements and confusing to navigate at times. The customization options are somewhat limited making it difficult to tailor the scheduling system to my business needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MA Mauro A. Systems Software Engineer Information Technology and Services Small-Business (50 or fewer emp.) 1/19/2024 "Poor flexibility in customization" 0.5/5 What do you like best about SUMO Scheduler? SUMO Scheduler is difficult to use. It has made scheduling appointments and managing my calendar very hectic. The interface is not intuitive. I am unable to customize it to fit my needs. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? It is difficult to integrate with my existing calendar and does not allow me to send reminders to clients. SUMO Scheduler has disturbed the way I schedule appointments, consuming me time. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? SUMO Scheduler is a bit cumbersome and time consuming. The interface needs to be more user friendly as it takes some time to navigate through features. There are options for customization which makes tailoring the scheduler to needs quite difficult. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MW Melissa W. Library Director Assistant Mid-Market (51-1000 emp.) 1/17/2024 "finally a program created for use by different size/types of organizations." 4.5/5 What do you like best about SUMO Scheduler? SUMO impressed me by all they provide for the users, vast array of customer support, along with an API available for it's users. this & much more for an affordable price these days. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? it's unfortunate that SUMO doesn't support android & iPhone platforms, and freelancers are able to take advantage of their program. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? we finally found a program that is reliable to not only grow our business relationships in a professional way but also assist us in retaining the customers; before SUMO, we were struggling in both these areas. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vijay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay K.") VK Vijay K. Small-Business (50 or fewer emp.) 10/30/2023 "Sumo scheduler Review" 5/5 What do you like best about SUMO Scheduler? It's very unique features which is I most Like. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? Everything is good, but I noticed one thing, and that is documentation. It seems that the documentation is not proper. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? I was trying to do some task, that's a resason I was use sumo scheduler Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite EN Eric N. Small-Business (50 or fewer emp.) 7/23/2020 "Unsuccessful after 8 month implementation" 0/5 What do you like best about SUMO Scheduler? Scheduling features Working integrations were promised during the sales cycle Their commitment to have the implementation completed in less than 6 weeks Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? During the sales cycle, we were promised that integrations with Salesforce and WebEx were available when in fact that was completely false. Unfortunately, we tried to implement this software for approximately 8 months and finally gave up after commitments and deadlines were continually missed. They strung us along claiming they have made enhancement/fixes and each time we experienced the same error or found more issues. Being in technology for my entire career, I understand there will always be challenges with implementing new software but the real test is how a company respond when this happens. Below is what we experienced: - Implementation manager that was either new to the role or had very little understanding of the platform - Director of Customer Success that had no urgency, empathy or skill in managing these situations - Executives that lacked integrity and are more concerned about profit than having a great product that works Despite dedicating a massive amount of time and resources in the hopes of making this work, the company still refused to provide any credit or relief on the fees paid. We provided undisputable examples of how they were in breach of contract but never received a response. Review collected by and hosted on G2.com. Recommendations to others considering SUMO Scheduler: Do not work with this company Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? We could never get the integrations to work correctly. Continued to experience duplicate and missing data despite test countless new versions. Review collected by and hosted on G2.com. Show More 7/23/2022 Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 9/29/2020 "platform facility" 4.5/5 What do you like best about SUMO Scheduler? Periodic optimization services to increase adoption or efficiency, clean data, retrain users, and much more. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? SUMO's leading customer engagement platform accelerates your organization's responsiveness to customer demand, necessary to drive business growth. Review collected by and hosted on G2.com. Recommendations to others considering SUMO Scheduler: I like implementation services to install, configure, migrate data, test, deploy, and train your teams. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? the support is not very agile in moments when more attention is needed Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 9/17/2020 "Good UI" 3.5/5 What do you like best about SUMO Scheduler? Good U, and it is and easy to use from both ends. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? Would prefer more notification opens, such as text, email, phone, etc. Review collected by and hosted on G2.com. Recommendations to others considering SUMO Scheduler: Good for easy scheduling for a group Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? We need to automate scheduling since we are work from home. This allows us to schedule for multiple people at one time for one event. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 3/19/2019 "Great system for organizing interviews" 5/5 What do you like best about SUMO Scheduler? It’s easy to schedule interviews for prospective MBA candidates Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? There can me some glitches in the system Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? We can schedule interviews and allows candidates to pick their time/location Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/31/2017 "Seamless implementation & responsive support" 4.5/5 What do you like best about SUMO Scheduler? I've managed our relationship with SUMO from implementation to today and can say that it's been such a huge benefit to our organization. As a growing nonprofit that places a high priority on leveraging technology to allow our direct service providers ways to do their jobs, SUMO was a natural fit for us. The implementation process was seamless as their team was always available and very easy to work with (hey Stephen!). We're now able to more easily set up and manage user schedules. And our favorite feature has been the self-scheduler which has completely streamlined the scheduling process for follow up appointments with clients. On top of a great product, the support team has always been responsive and helpful when working through bugs or issues. Review collected by and hosted on G2.com. What do you dislike about SUMO Scheduler? Not much. They're open to feature requests and are responsive to getting those implemented once the use case is understood. Sometimes there are small changes in version releases that reset settings that aren't communicated ahead of time, but that's usually an easy explanation to provide to end users. Review collected by and hosted on G2.com. What problems is SUMO Scheduler solving and how is that benefiting you? Self-scheduling is now available for the public, and we've been able to reduce the amount of time used to coordinate schedules by half. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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