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By Stream
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Pop-up Chat
Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Notifications
Delivers notifications to both sides of the conversation.
Targeted Emails
Sends automated emails to further engage clients and potential clients.
In-App Messaging
Allows for live chat to be enabled within the app for customer help.
Co-Browsing
Allows agents to join a customer's browser session and navigate through the website with them.
Customization
Allows users to customize chat colors, text, logos, and branding.
Conversation Archiving
Archives conversations in a separate location for later reference.
Lead Development
Enables employees to denote potential customers.
Knowledge Base
Establishes a knowledge base for employee reference during conversations.
Team Inbox
Provides a central location for help requests, helping employees respond sooner.
Customer Profiles
Allows for the creation of profiles for contacts and customers.
Customize
Allow users to customize their messages.
Scheduling
Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages
Retarget
Retarget your messages based on previous user engagement.
Segmentation
Segment audience based on device type, location, demographics, customer behavior, etc.
Triggered Notifications
Automate notifications based on user behavior
Campaign Performance
Track and report on performance metrics and conversions
Audience Insights
Report on audience demographics and engagement
A/B Testing
Test variations of a push notification on a portion of users and track conversions
Personalization
Personalize messages with contextual data such as customer names or product recommendations
Rich Notifications
Enhance messages with images, emojis, animated gifs, or videos
Integrations
Integrate with third-party marketing or e-commerce software
Ease Of Integration
Based on 23 Stream reviews.
Empowers developers to intuitively integrate cloud communications functionality for their applications.
API Call Speed
As reported in 23 Stream reviews.
Grants high speed API calls for fast communications.
Communication Varieties
20 reviewers of Stream have provided feedback on this feature.
Enables a wide variety of communication types such as SMS, voice, video, etc.
Documentation
23 reviewers of Stream have provided feedback on this feature.
Provides clear, effective documentation for API integrations.
Community Support
This feature was mentioned in 20 Stream reviews.
Provides public user forums for support questions and help.
Professional Support
Connects users with professional support teams to troubleshoot and finetune integrations.
Live Chat
Allows developers to add a live chat to their application.
Screen Sharing
Allows developers to allow app users to share their screens with one another.
Subtitles and Closed Captions
Automatically subtitles and captions video on the platform or allows app users to add their own.
Custom Video Player
Allows developers to create their own custom video players.
Live Simulcasting
Allows users to simultaneously live stream on multiple platforms.
Encryption
Encrypts content on the platform.
Watermarking
Allows users to add watermarks to their videos.
HIPAA Compliance
Platform is compliant with HIPAA guidelines.
GDPR Compliance
Platform is compliant with GDPR guidelines.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting