Introducing G2.ai, the future of software buying.Try now
Compare CometChat and Stream 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Thoughtly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Pushwoosh
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (64.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CometChat
Star Rating
(110)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CometChatStream
Star Rating
(53)4.5 out of 5
Market Segments
Small-Business (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about StreamSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CometChat excels in customization options, with a score of 9.8, allowing businesses to tailor their chat experience extensively, while Stream, with a score of 8.6, offers fewer customization features, which may limit branding opportunities.
- Reviewers mention that CometChat's ease of use is rated at 9.2, making it user-friendly for small businesses, whereas Stream's score of 8.8 indicates a slightly steeper learning curve, which could affect onboarding time for new users.
- G2 users highlight CometChat's superior support quality, scoring 9.3, which includes responsive customer service and comprehensive documentation, while Stream's support, rated at 9.1, is still strong but may not be as readily available or detailed.
- Users on G2 note that CometChat's API call speed is rated at 8.5, which is competitive, but Stream edges ahead with a score of 8.6, indicating faster integration capabilities that could enhance performance for developers.
- Reviewers say that CometChat's communication varieties score 8.4, which includes features like pop-up chat and in-app messaging, while Stream's score of 8.7 suggests a broader range of communication tools, potentially offering more engagement options for users.
- Users report that CometChat's product direction score of 5.6 indicates some concerns about future updates and features, while Stream's score of 9.1 reflects a more positive outlook on ongoing development and enhancements, which could be crucial for long-term planning.
Pricing
Entry-Level Pricing
CometChat
No pricing availableStream
No pricing availableFree Trial
CometChat
Free Trial is available
Stream
Free Trial is available
Ratings
Meets Requirements
9.3
90
9.2
35
Ease of Use
9.2
90
9.0
34
Ease of Setup
8.9
79
8.7
24
Ease of Admin
9.4
75
8.9
20
Quality of Support
9.3
90
9.0
35
Has the product been a good partner in doing business?
9.3
74
9.5
19
Product Direction (% positive)
5.6
87
9.6
32
Features by Category
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.0
31
|
Verified
8.6
23
8.5
31
|
Verified
8.6
23
8.4
29
|
Verified
8.7
20
Support
8.2
30
|
Verified
8.6
23
7.8
26
7.8
20
8.7
30
|
Verified
8.6
23
API Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Moderation - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CometChat and Stream are categorized as Communication Platform as a Service (CPaaS) and Video Platform as a Service (VPaaS)
Unique Categories
CometChat is categorized as Content Moderation Tools and Bot Platforms
Stream is categorized as Live Chat and Push Notification
Reviews
Reviewers' Company Size
CometChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stream
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.6%
Health, Wellness and Fitness
6.9%
Internet
5.9%
Information Technology and Services
4.9%
Utilities
3.9%
Other
58.8%
Information Technology and Services
13.2%
Computer Software
11.3%
Health, Wellness and Fitness
9.4%
Mental Health Care
5.7%
Education Management
5.7%
Other
54.7%
Alternatives
Discussions
CometChat has no discussions with answers
Stream has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
