Compare Stream and Twilio 
Featured Products
At a Glance
Market Segments
Small-Business (64.2% of reviews)
Small-Business (51.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Stream
Star Rating
(53)4.5 out of 5
Market Segments
Small-Business (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about StreamTwilio
Star Rating
(517)4.1 out of 5
Market Segments
Small-Business (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio excels in its global reach, allowing users to customize phone numbers and communicate without limits. This flexibility is particularly appreciated by businesses needing to connect with customers worldwide.
- Users say that Stream stands out for its user-friendly interface, making it easy to navigate. The screen sharing feature and integrated chat functionalities enhance the overall experience, especially for video conferencing.
- Reviewers mention that Twilio's API integration is straightforward, with clear documentation that facilitates reliable message delivery. Users highlight its scalability for SMS, OTP, and notifications, making it a robust choice for communication needs.
- According to verified reviews, Stream provides a powerful, developer-friendly API that simplifies the process of building chat and activity feed features. Users appreciate the well-structured SDKs and smooth integration process, which saves significant development time.
- G2 reviewers note that while Twilio has a larger market presence, Stream's recent user feedback indicates a higher satisfaction with support quality and product direction, suggesting that Stream may offer a more personalized experience for its users.
- Users highlight that Twilio's implementation process can be quick, but some find it challenging to match specific workflows. In contrast, Stream's ease of setup and administration is frequently praised, making it a favorable option for those prioritizing a seamless onboarding experience.
Pricing
Entry-Level Pricing
Stream
No pricing availableTwilio
No pricing availableFree Trial
Stream
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.2
35
8.7
373
Ease of Use
9.0
34
8.2
381
Ease of Setup
8.7
24
7.7
220
Ease of Admin
8.9
20
7.9
196
Quality of Support
9.0
35
7.8
339
Has the product been a good partner in doing business?
9.5
19
8.0
187
Product Direction (% positive)
9.6
32
8.3
361
Features by Category
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
23
8.1
112
|
Verified
8.6
23
8.3
104
|
Verified
8.7
20
8.3
108
|
Verified
Support
8.6
23
7.5
108
|
Verified
7.8
20
Feature Not Available
8.6
23
6.9
110
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Stream and Twilio are categorized as Communication Platform as a Service (CPaaS) and Video Platform as a Service (VPaaS)
Unique Categories
Stream is categorized as Live Chat and Push Notification
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Cloud PBX Platforms, SMS Marketing, and VoIP Providers
Reviews
Reviewers' Company Size
Stream
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
11.3%
Health, Wellness and Fitness
9.4%
Education Management
5.7%
Automotive
5.7%
Other
54.7%
Computer Software
17.6%
Information Technology and Services
11.0%
Marketing and Advertising
6.8%
Financial Services
5.0%
Internet
4.8%
Other
54.8%
Alternatives
Discussions
Stream has no discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
JJ
There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a...Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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