Introducing G2.ai, the future of software buying.Try now
Glia
Sponsored
Glia
Visit Website
Product Avatar Image
Stream

By Stream

4.5 out of 5 stars

How would you rate your experience with Stream?

Glia
Sponsored
Glia
Visit Website

Stream Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Stream easy to use, appreciating its seamless integration and responsive support for quick implementation. (12 mentions)
Users praise the super fast and high-quality support from Stream, enhancing their experience and satisfaction significantly. (10 mentions)
Users appreciate the ease of integration with Stream Chat, enabling quick deployment of chat features in apps. (6 mentions)
Users praise the excellent documentation of Stream, which enhances the integration and development experience significantly. (6 mentions)
Users find the easy integrations of Stream Chat invaluable, enabling quick setup and seamless functionality within applications. (6 mentions)
Users appreciate the quick integration and robust features of Stream Chat, enhancing their messaging experience seamlessly. (6 mentions)
Users find the pricing too high and feel that it limits options compared to competitors. (4 mentions)
Users find the high pricing and limited tiers of Stream to be quite a barrier for adoption. (4 mentions)
Users find the cost limitations of Stream to be a significant deterrent, especially for budget-conscious individuals. (3 mentions)
Users find the limited customization options restrictive, affecting the flexibility and usability of Stream. (3 mentions)
Users report poor customer support, noting slow response times and difficulty in accessing past discussions. (2 mentions)
Users report encountering persistent bug issues that impede functionality and complicate integration efforts with Stream. (1 mentions)
Users highlight the technical knowledge required for Stream, making integration and use more complex than expected. (1 mentions)

Top Pros or Advantages of Stream

1. Ease of Use
Users find Stream easy to use, appreciating its seamless integration and responsive support for quick implementation.
See 12 mentions

See Related User Reviews

Christian D.
CD

Christian D.

Small-Business (50 or fewer emp.)

5.0/5

"Stream Chat an easy way to add an advanced chat in your app/service"

What do you like about Stream?

Stream Chat provides a way to add a chat in your service or app. We liked we could integrate and use it in a very short time. The chat is well done, p

Christoph L.
CL

Christoph L.

Small-Business (50 or fewer emp.)

5.0/5

"very complete chat with fast and easy integration in both frontend and backend."

What do you like about Stream?

It worked after half a day and saved month of development. The documentation is quite good if you get stuck the support will help you out even on a ma

2. Customer Support
Users praise the super fast and high-quality support from Stream, enhancing their experience and satisfaction significantly.
See 10 mentions

See Related User Reviews

Christoph L.
CL

Christoph L.

Small-Business (50 or fewer emp.)

5.0/5

"very complete chat with fast and easy integration in both frontend and backend."

What do you like about Stream?

It worked after half a day and saved month of development. The documentation is quite good if you get stuck the support will help you out even on a ma

DP

Dean P.

Enterprise (> 1000 emp.)

5.0/5

"Replaced an 8 Year Old Messaging System with Stream Chat"

What do you like about Stream?

Stream is feature rich with a great development environment. The Technical and Support Staff are very good. The end result is a well integrated

3. Chat Functionality
Users appreciate the ease of integration with Stream Chat, enabling quick deployment of chat features in apps.
See 6 mentions

See Related User Reviews

Christian D.
CD

Christian D.

Small-Business (50 or fewer emp.)

5.0/5

"Stream Chat an easy way to add an advanced chat in your app/service"

What do you like about Stream?

Stream Chat provides a way to add a chat in your service or app. We liked we could integrate and use it in a very short time. The chat is well done, p

Jay G.
JG

Jay G.

Small-Business (50 or fewer emp.)

5.0/5

"Stream Chat: A Robust and Customisation Chat SDK for Building a Great Chat Experience"

What do you like about Stream?

Stream Chat is a chat SDK that allows you to easily build chat functionality into your app. It has a wide range of features such as real-time messagin

4. Documentation
Users praise the excellent documentation of Stream, which enhances the integration and development experience significantly.
See 6 mentions

See Related User Reviews

Christoph L.
CL

Christoph L.

Small-Business (50 or fewer emp.)

5.0/5

"very complete chat with fast and easy integration in both frontend and backend."

What do you like about Stream?

It worked after half a day and saved month of development. The documentation is quite good if you get stuck the support will help you out even on a ma

Bakhrom R.
BR

Bakhrom R.

Small-Business (50 or fewer emp.)

5.0/5

"Chat functionality has been done very good"

What do you like about Stream?

Amazing documentations and multi platform support

5. Easy Integrations
Users find the easy integrations of Stream Chat invaluable, enabling quick setup and seamless functionality within applications.
See 6 mentions

See Related User Reviews

Christian D.
CD

Christian D.

Small-Business (50 or fewer emp.)

5.0/5

"Stream Chat an easy way to add an advanced chat in your app/service"

What do you like about Stream?

Stream Chat provides a way to add a chat in your service or app. We liked we could integrate and use it in a very short time. The chat is well done, p

Lionel D.
LD

Lionel D.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use, reliable and with excellent support from the provider."

What do you like about Stream?

Integration with Stream Chat was easy to do. The provided SDK is excellent for the different platform (web, mobile). The support given by the provide

6. Features
Users appreciate the quick integration and robust features of Stream Chat, enhancing their messaging experience seamlessly.
See 6 mentions

See Related User Reviews

Christian D.
CD

Christian D.

Small-Business (50 or fewer emp.)

5.0/5

"Stream Chat an easy way to add an advanced chat in your app/service"

What do you like about Stream?

Stream Chat provides a way to add a chat in your service or app. We liked we could integrate and use it in a very short time. The chat is well done, p

Souhail A.
SA

Souhail A.

Small-Business (50 or fewer emp.)

5.0/5

"middle"

What do you like about Stream?

there is everything that helped me in completing my application

Top Cons or Disadvantages of Stream

1. Expensive
Users find the pricing too high and feel that it limits options compared to competitors.
See 4 mentions

See Related User Reviews

JS

Josh S.

Small-Business (50 or fewer emp.)

4.0/5

"Fantastic out of the box solution"

What do you dislike about Stream?

Price is a bit of a deterrent and the limited pricing tiers are wide apart.

Nairoua S.
NS

Nairoua S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use and well-documented, with good support for a variety of programming languages"

What do you dislike about Stream?

The pricing model is abit too high and there's lack of self-hosting.

2. Limitations
Users find the high pricing and limited tiers of Stream to be quite a barrier for adoption.
See 4 mentions

See Related User Reviews

Caleb S.
CS

Caleb S.

Mid-Market (51-1000 emp.)

4.0/5

"Good starting place but not a turn key solution in most cases"

What do you dislike about Stream?

To build a custom UI you pretty much have to drop to their lowest-level package. I think there could be a level of abstraction somewhere in the middle

Nairoua S.
NS

Nairoua S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use and well-documented, with good support for a variety of programming languages"

What do you dislike about Stream?

The pricing model is abit too high and there's lack of self-hosting.

3. Cost Limitations
Users find the cost limitations of Stream to be a significant deterrent, especially for budget-conscious individuals.
See 3 mentions

See Related User Reviews

Nairoua S.
NS

Nairoua S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use and well-documented, with good support for a variety of programming languages"

What do you dislike about Stream?

The pricing model is abit too high and there's lack of self-hosting.

JS

Josh S.

Small-Business (50 or fewer emp.)

4.0/5

"Fantastic out of the box solution"

What do you dislike about Stream?

Price is a bit of a deterrent and the limited pricing tiers are wide apart.

4. Limited Customization
Users find the limited customization options restrictive, affecting the flexibility and usability of Stream.
See 3 mentions

See Related User Reviews

Caleb S.
CS

Caleb S.

Mid-Market (51-1000 emp.)

4.0/5

"Good starting place but not a turn key solution in most cases"

What do you dislike about Stream?

To build a custom UI you pretty much have to drop to their lowest-level package. I think there could be a level of abstraction somewhere in the middle

Siddharth V.
SV

Siddharth V.

Mid-Market (51-1000 emp.)

4.5/5

"Seamless connection on onboarding to stream chat"

What do you dislike about Stream?

Less customization, such as automatic translation of custom messages.

5. Poor Customer Support
Users report poor customer support, noting slow response times and difficulty in accessing past discussions.
See 2 mentions

See Related User Reviews

Jeff S.
JS

Jeff S.

Small-Business (50 or fewer emp.)

5.0/5

"Modern, scalable chat solutions with turn-key SDKs for easy integration"

What do you dislike about Stream?

Chat is unavoidably opinionated when thinking about all the variables at play. Integrating Stream Chat in a way that leans into the choices and opinio

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Experiencing new"

What do you dislike about Stream?

What I dislike about Stream is that sometimes questions don’t get answered quickly, and it can be hard to find older discussions or follow-ups.

6. Bug Issues
Users report encountering persistent bug issues that impede functionality and complicate integration efforts with Stream.
See 1 mentions

See Related User Reviews

Dmitrii M.
DM

Dmitrii M.

Small-Business (50 or fewer emp.)

0.0/5

"Very bad experience"

What do you dislike about Stream?

- You should fork their libraries to fix their bugs for your project - Hard to use: quering channels for example from their cache storage and online

7. Technical Knowledge Required
Users highlight the technical knowledge required for Stream, making integration and use more complex than expected.
See 1 mentions

See Related User Reviews

Dmitrii M.
DM

Dmitrii M.

Small-Business (50 or fewer emp.)

0.0/5

"Very bad experience"

What do you dislike about Stream?

- You should fork their libraries to fix their bugs for your project - Hard to use: quering channels for example from their cache storage and online

Stream Reviews (53)

Reviews

Stream Reviews (53)

4.5
53 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Ahsan Y.
AY
Customer Account Manager
Legal Services
Mid-Market (51-1000 emp.)
"Stream Makes Real-Time Chat Integration Effortless for Developers"
What do you like best about Stream?

I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, SDKs are well-structured, and the integration process feels smooth. It saves a huge amount of development time compared to building real-time chat or feed systems from scratch. Review collected by and hosted on G2.com.

What do you dislike about Stream?

There isn’t much to complain about, though the pricing may seem somewhat steep for smaller projects or startups, particularly as user numbers grow. Some of the more advanced customization features also demand a solid grasp of the SDKs, which might be difficult for those just starting out. Furthermore, a handful of features would benefit from additional examples or tutorials to help make the onboarding process quicker. Review collected by and hosted on G2.com.

Vikas K.
VK
Senior Software Developer
Mid-Market (51-1000 emp.)
"Effortless Integration and Excellent Documentation for Developers"
What do you like best about Stream?

As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that with simple API and good documentation, integration was easy and fast, i have integrated stream in few projects now, the SDK's are easy to work with Review collected by and hosted on G2.com.

What do you dislike about Stream?

the documentation is good, but i wish there would be some more real world documentation with asp.net examples, setting up authentication and token was bit hard Review collected by and hosted on G2.com.

Leonardo M.
LM
CTO
Small-Business (50 or fewer emp.)
"Extremely simple Feed tech to implement, but pricing is excessive"
What do you like best about Stream?

This product delivers on its promises. The API is thoughtfully organized, and the documentation is sufficiently clear, making integration a straightforward process. You can set up a working feed system quickly, avoiding the hassle of building one from scratch. It has proven to be reliable and maintains good performance during typical usage. Review collected by and hosted on G2.com.

What do you dislike about Stream?

The pricing is far higher than what seems reasonable for most use cases. As your user base expands, the costs increase at an unreasonable rate. It gives the impression that the platform is designed primarily for enterprises unconcerned with budget limitations. The dashboard is quite basic, the analytics offer little value, and after the initial months, the overall value simply doesn't match the price. Review collected by and hosted on G2.com.

Pradyumn G.
PG
Project Engineer
Enterprise (> 1000 emp.)
"Effortless Video Sharing with Stream, But Upload Speed and Search Need Improvement"
What do you like best about Stream?

I like Stream application because it is easy to use and connects well with teams and SharePoint. It makes the video sharing and training simple for everyone. It saves meeting recordings automatically and provides captions, helping teams to stay organized. Review collected by and hosted on G2.com.

What do you dislike about Stream?

Video uploads in Stream can be slow at times, and the search option does not always find specific content easily. Limited storage and basic analytics make it hard to manage large videos. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Experiencing new"
What do you like best about Stream?

I like how simple Stream is to use and how quickly you can get helpful answers and share ideas with others. Review collected by and hosted on G2.com.

What do you dislike about Stream?

What I dislike about Stream is that sometimes questions don’t get answered quickly, and it can be hard to find older discussions or follow-ups. Review collected by and hosted on G2.com.

Verified User in Supermarkets
US
Small-Business (50 or fewer emp.)
"Smooth experience and easy integration"
What do you like best about Stream?

Stream makes it simple to build chat and activity feed features without spending hours coding everything from scratch. Review collected by and hosted on G2.com.

What do you dislike about Stream?

Sometimes the setup can feel a bit complex at first, especially for beginners. Review collected by and hosted on G2.com.

Souhail A.
SA
Développeur IoT
Small-Business (50 or fewer emp.)
"middle"
What do you like best about Stream?

there is everything that helped me in completing my application Review collected by and hosted on G2.com.

What do you dislike about Stream?

video qualities in the call zero and null Review collected by and hosted on G2.com.

Steven M.
SM
Enterprise (> 1000 emp.)
"Dealer-FX: Boosting Communication Efficiency & User Retention with Stream"
What do you like best about Stream?

Stream's Chat API has been super helpful for Dealer-FX, making it easy our customers to connect and communicate better. We were able to build a really simple, but customized communication platform using Stream's flexible API that supports direct messaging and group chats. This integration has been really important in keeping 90% of our users engaged. Review collected by and hosted on G2.com.

What do you dislike about Stream?

We're pretty happy with Stream and all the benefits it's brought to our operations, but we feel like we could be getting even more out of it. It would be awesome if we could get more proactive guidance on how to use all of Stream's features, especially some of the more advanced stuff like slash command updates, AI chat, or voice and video chat options. If we could hear about best practices and cool ways other industries are using Stream, that would really help us unlock some new communication capabilities on our platform. Review collected by and hosted on G2.com.

JC
Enterprise (> 1000 emp.)
"Efficient and easy-to-use platform, with a couple growing pains"
What do you like best about Stream?

For the most part, it's been quite easy to implement Stream in our mobile apps and integrate with some associated internal services. It worked out-of-the-box for the vast majority of our needs, and it's been pretty flexible for some unique use cases in our business. The API and SDK documentation has overall been thorough, accurate, and easy to consume. Review collected by and hosted on G2.com.

What do you dislike about Stream?

Our team has encountered a couple bugs, both transparently in the SDK and more opaquely in the platform. For example, some unknown change in their platform caused images in our app to miss their CDN for an extended period of time. Their support/success managers are usually quick with an intial response, but often need to involve technical team members with, unsurpisingly, less expedient communication. Review collected by and hosted on G2.com.

DP
Enterprise (> 1000 emp.)
"Replaced an 8 Year Old Messaging System with Stream Chat"
What do you like best about Stream?

Stream is feature rich with a great development environment.

The Technical and Support Staff are very good.

The end result is a well integrated Chat System that supports FamilySearch and our yearly RootsTech Conference. We had over 600,000 messages sent in Feb. 2024. Review collected by and hosted on G2.com.

What do you dislike about Stream?

Some issues arose, but resolved promptly by the Stream Chat team. Review collected by and hosted on G2.com.