--- title: Stream Chat Reviews meta\_title: 'Stream Chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Stream Chat works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Stream Chat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Stream, making video sharing and collaboration seamless for teams. [(6 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920699&qs=pros-and-cons#reviews) Users appreciate the **easy integration** of Stream, enabling quick setup for chat and activity feeds with minimal coding. [(4 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920931&qs=pros-and-cons#reviews) Users appreciate the **simple usability** of Stream, facilitating seamless video sharing and team collaboration. [(4 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920251&qs=pros-and-cons#reviews) Users appreciate the **developer-friendly API integration** of Stream, enabling quick setup of chat and activity feeds. [(3 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1922248&qs=pros-and-cons#reviews) Users appreciate the **powerful, developer-friendly API** of Stream, enabling quick and easy integration for chat features. [(3 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921244&qs=pros-and-cons#reviews) Users note the **analytics limitations** in Stream, impacting video management and overall value relative to the cost. [(2 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345300&qs=pros-and-cons#reviews) Users find the **cost limitations** of Stream concerning, especially as user numbers increase and budgets get tighter. [(2 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921155&qs=pros-and-cons#reviews) Users find the **difficult setup** challenging, particularly with authentication and token configurations for newcomers. [(2 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345609&qs=pros-and-cons#reviews) Users find the **pricing steep** , especially for smaller projects, leading to concerns about affordability as usage grows. [(2 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921951&qs=pros-and-cons#reviews) Users experience **filtering issues** in Stream, making it challenging to access specific content and manage discussions effectively. [(2 mentions)](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345372&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Stream Chat ##### 1. Ease of Use Users appreciate the **ease of use** of Stream, making video sharing and collaboration seamless for teams. [ See 6 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920699&qs=pros-and-cons#reviews) See Related User Reviews ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration and Excellent Documentation for Developers" What do you like about Stream Chat? As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that w ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.5/5 "Stream Makes Real-Time Chat Integration Effortless for Developers" What do you like about Stream Chat? I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, ##### 2. Integrations Users appreciate the **easy integration** of Stream, enabling quick setup for chat and activity feeds with minimal coding. [ See 4 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920931&qs=pros-and-cons#reviews) See Related User Reviews ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration and Excellent Documentation for Developers" What do you like about Stream Chat? As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that w ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.5/5 "Stream Makes Real-Time Chat Integration Effortless for Developers" What do you like about Stream Chat? I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, ##### 3. Simple Users appreciate the **simple usability** of Stream, facilitating seamless video sharing and team collaboration. [ See 4 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920251&qs=pros-and-cons#reviews) See Related User Reviews ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration and Excellent Documentation for Developers" What do you like about Stream Chat? As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that w ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Video Sharing with Stream, But Upload Speed and Search Need Improvement" What do you like about Stream Chat? I like Stream application because it is easy to use and connects well with teams and SharePoint. It makes the video sharing and training simple for ev ##### 4. API Integration Users appreciate the **developer-friendly API integration** of Stream, enabling quick setup of chat and activity feeds. [ See 3 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1922248&qs=pros-and-cons#reviews) See Related User Reviews ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration and Excellent Documentation for Developers" What do you like about Stream Chat? As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that w ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.5/5 "Stream Makes Real-Time Chat Integration Effortless for Developers" What do you like about Stream Chat? I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, ##### 5. API Quality Users appreciate the **powerful, developer-friendly API** of Stream, enabling quick and easy integration for chat features. [ See 3 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921244&qs=pros-and-cons#reviews) See Related User Reviews ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration and Excellent Documentation for Developers" What do you like about Stream Chat? As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that w ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.5/5 "Stream Makes Real-Time Chat Integration Effortless for Developers" What do you like about Stream Chat? I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, ### 5 Cons or Disadvantages of Stream Chat ##### 1. Analytics Limitations Users note the **analytics limitations** in Stream, impacting video management and overall value relative to the cost. [ See 2 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345300&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Video Sharing with Stream, But Upload Speed and Search Need Improvement" What do you dislike about Stream Chat? Video uploads in Stream can be slow at times, and the search option does not always find specific content easily. Limited storage and basic analytics ![Leonardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo M.") LM Leonardo M. Small-Business (50 or fewer emp.) 4.0/5 "Extremely simple Feed tech to implement, but pricing is excessive" What do you dislike about Stream Chat? The pricing is far higher than what seems reasonable for most use cases. As your user base expands, the costs increase at an unreasonable rate. It giv ##### 2. Cost Limitations Users find the **cost limitations** of Stream concerning, especially as user numbers increase and budgets get tighter. [ See 2 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921155&qs=pros-and-cons#reviews) See Related User Reviews ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.5/5 "Stream Makes Real-Time Chat Integration Effortless for Developers" What do you dislike about Stream Chat? There isn’t much to complain about, though the pricing may seem somewhat steep for smaller projects or startups, particularly as user numbers grow. So ![Leonardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo M.") LM Leonardo M. Small-Business (50 or fewer emp.) 4.0/5 "Extremely simple Feed tech to implement, but pricing is excessive" What do you dislike about Stream Chat? The pricing is far higher than what seems reasonable for most use cases. As your user base expands, the costs increase at an unreasonable rate. It giv ##### 3. Difficult Setup Users find the **difficult setup** challenging, particularly with authentication and token configurations for newcomers. [ See 2 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345609&qs=pros-and-cons#reviews) See Related User Reviews ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration and Excellent Documentation for Developers" What do you dislike about Stream Chat? the documentation is good, but i wish there would be some more real world documentation with asp.net examples, setting up authentication and token was ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Smooth experience and easy integration" What do you dislike about Stream Chat? Sometimes the setup can feel a bit complex at first, especially for beginners. ##### 4. Expensive Users find the **pricing steep** , especially for smaller projects, leading to concerns about affordability as usage grows. [ See 2 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921951&qs=pros-and-cons#reviews) See Related User Reviews ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.5/5 "Stream Makes Real-Time Chat Integration Effortless for Developers" What do you dislike about Stream Chat? There isn’t much to complain about, though the pricing may seem somewhat steep for smaller projects or startups, particularly as user numbers grow. So ![Leonardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo M.") LM Leonardo M. Small-Business (50 or fewer emp.) 4.0/5 "Extremely simple Feed tech to implement, but pricing is excessive" What do you dislike about Stream Chat? The pricing is far higher than what seems reasonable for most use cases. As your user base expands, the costs increase at an unreasonable rate. It giv ##### 5. Filtering Issues Users experience **filtering issues** in Stream, making it challenging to access specific content and manage discussions effectively. [ See 2 mentions ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345372&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Video Sharing with Stream, But Upload Speed and Search Need Improvement" What do you dislike about Stream Chat? Video uploads in Stream can be slow at times, and the search option does not always find specific content easily. Limited storage and basic analytics ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Experiencing new" What do you dislike about Stream Chat? What I dislike about Stream is that sometimes questions don’t get answered quickly, and it can be hard to find older discussions or follow-ups. ## Top-Rated Alternatives [ ![Sendbird](https://images.g2crowd.com/uploads/product/hd_favicon/4b909aeb048d0c11871204a38025ba68/sendbird.svg "Sendbird") Sendbird 4.6/5(126) ](https://www.g2.com/products/sendbird/reviews) [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") Rocket.Chat 4.2/5(374) ](https://www.g2.com/products/rocket-chat/reviews) [ View All Alternatives ](https://www.g2.com/products/stream-chat/competitors/alternatives) ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Customer Account Manager Legal Services Mid-Market (51-1000 emp.) 11/8/2025 "Stream Makes Real-Time Chat Integration Effortless for Developers" 4.5/5 What do you like best about Stream Chat? I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, SDKs are well-structured, and the integration process feels smooth. It saves a huge amount of development time compared to building real-time chat or feed systems from scratch. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? There isn’t much to complain about, though the pricing may seem somewhat steep for smaller projects or startups, particularly as user numbers grow. Some of the more advanced customization features also demand a solid grasp of the SDKs, which might be difficult for those just starting out. Furthermore, a handful of features would benefit from additional examples or tutorials to help make the onboarding process quicker. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? For me, Stream takes away the hardest parts of building real-time chat features — things like managing sockets, scaling servers, and handling message delivery. Before using Stream, I spent way too much time trying to get chat to work smoothly. Now I can focus on the parts of my app that make it unique, while Stream handles the heavy lifting behind the scenes. It’s saved me a ton of development time and made my app feel much more professional and reliable. Review collected by and hosted on G2.com. Show More 11/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Senior Software Developer Mid-Market (51-1000 emp.) 11/13/2025 "Effortless Integration and Excellent Documentation for Developers" 5/5 What do you like best about Stream Chat? As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that with simple API and good documentation, integration was easy and fast, i have integrated stream in few projects now, the SDK's are easy to work with Review collected by and hosted on G2.com. What do you dislike about Stream Chat? the documentation is good, but i wish there would be some more real world documentation with asp.net examples, setting up authentication and token was bit hard Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? it saved lot of time implementing the chat features, previously we used to take almost 2 week to set it up and write the code, now it is super easy to setup and we can work on other things instead of spending week on this, the SDK and document are straight froward,integrates well with modern framework Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Leonardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo M.") LM Leonardo M. CTO Small-Business (50 or fewer emp.) 10/9/2025 "Extremely simple Feed tech to implement, but pricing is excessive" 4/5 What do you like best about Stream Chat? This product delivers on its promises. The API is thoughtfully organized, and the documentation is sufficiently clear, making integration a straightforward process. You can set up a working feed system quickly, avoiding the hassle of building one from scratch. It has proven to be reliable and maintains good performance during typical usage. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? The pricing is far higher than what seems reasonable for most use cases. As your user base expands, the costs increase at an unreasonable rate. It gives the impression that the platform is designed primarily for enterprises unconcerned with budget limitations. The dashboard is quite basic, the analytics offer little value, and after the initial months, the overall value simply doesn't match the price. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? It helps speed up development when you need to deliver a feed or chat system without building one from scratch. It saves engineering time and avoids maintaining real-time infrastructure internally. It’s mostly a trade-off: you pay to move faster in early stages. Over time, the benefit drops as the cost rises. It’s useful to validate a product or feature quickly, but scaling with Stream can become financially impractical. I have a personal health-app with stream, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Project Engineer Enterprise (\> 1000 emp.) 11/1/2025 "Effortless Video Sharing with Stream, But Upload Speed and Search Need Improvement" 4/5 What do you like best about Stream Chat? I like Stream application because it is easy to use and connects well with teams and SharePoint. It makes the video sharing and training simple for everyone. It saves meeting recordings automatically and provides captions, helping teams to stay organized. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? Video uploads in Stream can be slow at times, and the search option does not always find specific content easily. Limited storage and basic analytics make it hard to manage large videos. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? Stream helps me to store and share the meeting recordings and trainings videos in one place. It improves collaboration and saves a lot of precious time. It makes communication easier across teams. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 10/7/2025 "Experiencing new" 4.5/5 What do you like best about Stream Chat? I like how simple Stream is to use and how quickly you can get helpful answers and share ideas with others. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? What I dislike about Stream is that sometimes questions don’t get answered quickly, and it can be hard to find older discussions or follow-ups. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? Stream makes it easy to get answers when I’m stuck or unsure about something. It saves me time and helps me understand things better through other people’s insights. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Supermarkets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Supermarkets") US Verified User in Supermarkets Small-Business (50 or fewer emp.) 10/13/2025 "Smooth experience and easy integration" 4/5 What do you like best about Stream Chat? Stream makes it simple to build chat and activity feed features without spending hours coding everything from scratch. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? Sometimes the setup can feel a bit complex at first, especially for beginners. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? Stream helps me build real-time chat and activity feeds without having to manage complex backend infrastructure. It saves a lot of development time and ensures that messages and updates are delivered quickly and reliably. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Souhail A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Souhail A.") SA Souhail A. Développeur IoT Small-Business (50 or fewer emp.) 4/2/2025 "middle" 5/5 What do you like best about Stream Chat? there is everything that helped me in completing my application Review collected by and hosted on G2.com. What do you dislike about Stream Chat? video qualities in the call zero and null Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? me developer just work with backend and i work with stream api Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Steven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven M.") SM Steven M. Enterprise (\> 1000 emp.) 3/28/2024 "Dealer-FX: Boosting Communication Efficiency & User Retention with Stream" 5/5 What do you like best about Stream Chat? Stream's Chat API has been super helpful for Dealer-FX, making it easy our customers to connect and communicate better. We were able to build a really simple, but customized communication platform using Stream's flexible API that supports direct messaging and group chats. This integration has been really important in keeping 90% of our users engaged. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? We're pretty happy with Stream and all the benefits it's brought to our operations, but we feel like we could be getting even more out of it. It would be awesome if we could get more proactive guidance on how to use all of Stream's features, especially some of the more advanced stuff like slash command updates, AI chat, or voice and video chat options. If we could hear about best practices and cool ways other industries are using Stream, that would really help us unlock some new communication capabilities on our platform. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? Stream Chat addresses the challenge of creating a scalable, efficient communication platform for dealership coordination and customer engagement. This solution allows us to integrate advanced chat functionalities, including automated group messaging and direct 1:1 chats, into our service offerings. The benefit for Dealer-FX is twofold: it significantly improves our operational efficiency by ensuring all departments are synchronized, and it enhances the customer service experience, evidenced by our 90% user retention rate. This streamlined communication capability is crucial for maintaining high levels of satisfaction both internally among staff and externally with our customers, fostering a more transparent and responsive service environment. Review collected by and hosted on G2.com. Show More 3/31/2024 Current UserValidated ReviewerSource: Organic JC Joshua C. Enterprise (\> 1000 emp.) 2/24/2024 "Efficient and easy-to-use platform, with a couple growing pains" 4/5 What do you like best about Stream Chat? For the most part, it's been quite easy to implement Stream in our mobile apps and integrate with some associated internal services. It worked out-of-the-box for the vast majority of our needs, and it's been pretty flexible for some unique use cases in our business. The API and SDK documentation has overall been thorough, accurate, and easy to consume. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? Our team has encountered a couple bugs, both transparently in the SDK and more opaquely in the platform. For example, some unknown change in their platform caused images in our app to miss their CDN for an extended period of time. Their support/success managers are usually quick with an intial response, but often need to involve technical team members with, unsurpisingly, less expedient communication. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? Out teams previously used an in-house chat service that offered only a fraction of the features of Stream. Making use of Stream has broadened the chat features we're able to offer our customers, and standardized our implementation across multiple apps, in a more reliable and cost-effective way than would have been likely with continued in-house development. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DP Dean P. Enterprise (\> 1000 emp.) 3/1/2024 "Replaced an 8 Year Old Messaging System with Stream Chat" 5/5 What do you like best about Stream Chat? Stream is feature rich with a great development environment. The Technical and Support Staff are very good. The end result is a well integrated Chat System that supports FamilySearch and our yearly RootsTech Conference. We had over 600,000 messages sent in Feb. 2024. Review collected by and hosted on G2.com. What do you dislike about Stream Chat? Some issues arose, but resolved promptly by the Stream Chat team. Review collected by and hosted on G2.com. What problems is Stream Chat solving and how is that benefiting you? We don't have to be experts with Chat. Stream's hosted services and development environment allowed us to focus on turning FamilySearch into a collaborative environment. We have Chat integrated in our Core Services. Our Patrons can stay in context with their task while receiving help and communicating with friends, family, and other patrons. Review collected by and hosted on G2.com. Show More 3/25/2024 Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Push Notification](https://www.g2.com/categories/push-notification)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Live Chat](https://www.g2.com/categories/live-chat)[Push Notification](https://www.g2.com/categories/push-notification)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which Blockchain as a Service platforms maintain predictable costs without hidden charges during peak traffic?](https://www.g2.com/discussions/which-blockchain-as-a-service-platforms-maintain-predictable-costs-without-hidden-charges-during-peak-traffic)[What are the best enterprise service bus platforms for connecting legacy banking systems without rebuilding infrastructure?](https://www.g2.com/discussions/what-are-the-best-enterprise-service-bus-platforms-for-connecting-legacy-banking-systems-without-rebuilding-infrastructure)[How does Alteryx provide more scalable, self-service analytics and automation than traditional BI tools?](https://www.g2.com/discussions/how-does-alteryx-provide-more-scalable-self-service-analytics-and-automation-than-traditional-bi-tools) [Which website privacy auditing tools offer the best regulation coverage compared to alternatives for organizations evaluating vendors across multiple jurisdictions?](https://www.g2.com/discussions/which-website-privacy-auditing-tools-offer-the-best-regulation-coverage-compared-to-alternatives-for-organizations-evaluating-vendors-across-multiple-jurisdictions)[Which cloud directory platform gives a small business the easiest user and group management without needing a full-time IT person to keep it running?](https://www.g2.com/discussions/which-cloud-directory-platform-gives-a-small-business-the-easiest-user-and-group-management-without-needing-a-full-time-it-person-to-keep-it-running)[Pros and Cons Details](https://www.g2.com/products/stream-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)