Storyly

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4.7 out of 5 stars
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Storyly Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Storyly Media

Storyly Demo - Make Every Session Count with Storyly!
Shoppers have short attention spans. Storyly ensures every session adapts to their context and intent, turning passive browsing into active discovery and purchase. Each session builds on the previous ones, continuously tailoring shopper experience and bringing marketers closer to their goals. By ...
Storyly Demo - Storyly Success Metrics
Achieve real results, really fast.
Storyly Demo - Sephora Success Story
See how Sephora boosted engagement and conversion rates with Storyly!
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Storyly Reviews (267)

Reviews

Storyly Reviews (267)

4.7
267 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and engaging features of Storyly, which make it easy to create interactive content that enhances in-app communication. The platform's intuitive design allows teams to manage stories without technical expertise, leading to improved user engagement. However, some users note that the performance can be slow at times, particularly with larger stories.

Pros & Cons

Generated from real user reviews
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Arina G.
AG
Head of content
Mid-Market (51-1000 emp.)
"Super tool"
What do you like best about Storyly?

We have been using Storyly for a long time, and it always meets our expectations.

Speaking about the frequency, we use it weekly, a couple of times during the week, so we prepare the content for our audience in our app, and as we are a fintech-based oriented product, we need to use the latest innovations in the content to keep the attention of our users, so Storyly allows us to do this, as it has a lot of tools to play with the content and with the user's attention.

We love the frequent updates, the variety of tools inside the app, the ease of integration and ease of use, so it doesn't take a lot of time needed to get deeper, or to get known with the service.

And big thanks to Arda, always in touch, always there, quick to help. Big big thanks for sharing insights with us and suggesting how we can improve. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Haven’t found any cons, Storyly just works the way we need it to

still using and working good Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Great Customer Support, Amazing Product, Maximum Engagement"
What do you like best about Storyly?

In addition to the features that Storyly provides, the fact that this product is constantly improving itself and the proactive recommendations of the Engagement Team, which proposes use-case scenarios simultaneously with these features, are my favorite aspects of product. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Nothing, just nothing!I can honestly say that I recommend everyone to use this product as a must have addition to their mobile existence.As a single additional need, the introduction of stickers for the concept and special days, as in Instagram, may be useful for the adaptation of the users to the story format Review collected by and hosted on G2.com.

Response from Ahmet Altan of Storyly

Thank you for your review Nisa! We are lucky to have clients like DeFacto and to work with professionals like you!

Eda A.
EA
Senior Business Analyst
Enterprise (> 1000 emp.)
"Storyly Review"
What do you like best about Storyly?

The aspect we like most about Storyly is its ability to quickly and effectively increase in-app engagement. The integration process is quite easy and developer-friendly. Being able to manage content without coding is a great advantage for the marketing team. Thanks to the interactive story format that enriches the user experience, we manage both our information and announcement processes much more efficiently. Additionally, thanks to the fast and solution-oriented approach of the customer support team, we can easily get support whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

There is no negative experience. Review collected by and hosted on G2.com.

IS
Enterprise (> 1000 emp.)
"Sturdy Analytics, Exceptional Support"
What do you like best about Storyly?

I like using Storyly because it helps in showcasing marketing messages through its accurate targeting of players and engaging, entertaining features. The sturdy backoffice and analytics provide a good level of understanding of how players engage with and click through our content, which is really valuable. The support team is excellent, offering fast replies and addressing our needs promptly. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Nothing negative to comment Review collected by and hosted on G2.com.

Response from Bengi Dolgun of Storyly

Thank you for the review Ivona! It's a pleasure working with you 🙏🏼❤️

Verified User in Banking
UB
Enterprise (> 1000 emp.)
"We've been using Storyly over a year and we love it and we're going to continue working with Storyly"
What do you like best about Storyly?

The dashboard is very easy to use, and customer support is great. Our account manager is easy to reach, and he is competent and proactive. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Maybe Storyly could run workshops on creating content, with clear benchmarks to guide us. It has so many features, but at times we can feel a bit lost navigating all of them. Also, since we are a bank, it would help if it provided more documentation to support our security approval processes. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Great tool for boosting in-app engagement"
What do you like best about Storyly?

Storyly has become an important part of our app marketing strategy. It’s very easy to use and allows us to create engaging, story-based content quickly without heavy dev effort.

The biggest impact for us is on engagement and conversions. Interactive formats like stories, polls, and CTAs feel native to users and outperform traditional in-app placements. We’ve seen clear improvements in feature discovery and user interaction. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Some advanced features require initial setup effort. Documentation could be more detailed Review collected by and hosted on G2.com.

Michael R.
MR
Mid-Market (51-1000 emp.)
"User-Friendly and Data-Driven Storytelling Tool"
What do you like best about Storyly?

I really like Storyly's user-friendly platform, which is really easy to use. It's great for showcasing new campaigns and products on our app and allows customers to shop straight from the stories. The shoppable links feature is really impressive, and I appreciate how we can gather data from customers about their favorite franchises, colorways, and brands. Plus, the team, especially Bengi, consistently recommends innovative new ideas to help us interact with our customers. The initial setup was easy as well. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Nothing negative to comment Review collected by and hosted on G2.com.

Response from Bengi Dolgun of Storyly

Thank you Michael! ❤️ It's a pleasure working with you.

Agnieszka Z.
AZ
Produkt Manager aplikacji Empik Go
Mid-Market (51-1000 emp.)
"A great tool for presenting news and increasing retention"
What do you like best about Storyly?

Storyly is not only an engaging tool that enhances the functionality of our application but also a great example of outstanding customer care. We regularly receive inspiring ideas on how to make even better use of Storyly, and every message or issue we report is met with a prompt and thorough response. The Storyly team continuously develops the product, introducing new features that are presented to us during quarterly meetings. In addition, the account managers provide valuable guidance on how to maximize the benefits of the tool. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

At the very beginning, we had a problem with frequent crashes. After reporting a bug and working with the Storyly team, the problem was fixed very quickly. Review collected by and hosted on G2.com.

Response from Bengi Dolgun of Storyly

Thank you for your valuable comments Agnieszka! ❤️

Göksel G.
GG
Product Manager
Small-Business (50 or fewer emp.)
"Product Manager"
What do you like best about Storyly?

What I like most about Storyly is how easy it is to integrate and how quickly it boosts user engagement. 👏

The interface is very intuitive, so we didn’t need heavy technical support to go live.

On top of that, the customer success team is always responsive and solution-oriented. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

Overall, my experience has been very positive.

Some of the advanced segmentation features could also be a bit more accessible.

Other than that, I haven’t faced any major issues in daily use. Review collected by and hosted on G2.com.

Артём .
А
Lead Marketing Manager
Mid-Market (51-1000 emp.)
"Sincere professionals who genuinely care"
What do you like best about Storyly?

Their communication in working chats is both sincere and highly professional. The team doesn’t just “check in” - they come with concrete, relevant ideas and clear how-tos for setup and automation. Thanks to their guidance, we discovered capabilities we hadn’t even considered before (from flexible design options to product-feed powered scenarios and other dashboard features). Explanations are practical, examples are easy to apply, and the feedback loop is quick, which saves our team time and helps us avoid common pitfalls. Review collected by and hosted on G2.com.

What do you dislike about Storyly?

The analytics uses metric names and structures that are a bit unfamiliar compared to our internal stack, and there isn’t as much flexibility as we’d like to tailor or rename metrics, tweak dimensions, or build custom views. It works, but there’s a learning curve to map results to our KPIs - more configurability here would make reporting smoother. Review collected by and hosted on G2.com.

Response from Bengi Dolgun of Storyly

Hello Artiom! Thank you so much for your review, your feedback means a lot to us! 🙏🏼

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What is Storyly used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

8%

Storyly Features
Campaign Analysis
Custom Dashboards
Audience Segmentation
Coupons and Promotions
Optimization
Integrations - Mobile Marketing
Internationalization
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Storyly