--- title: Storyly Reviews meta_title: 'Storyly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 281 reviews by the users' company size, role or industry to find out how Storyly works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 281 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Storyly Reviews **Vendor:** App Samurai **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 281 ## About Storyly Storyly is an AI-powered content experience platform for mobile commerce. Built for mobile-first engagement, it enables smart, goal-driven, and contextually-personalized content flows within apps and websites to guide customers toward meaningful actions. With a rich set of widgets and immersive content formats, Storyly makes it simple to deliver personalized, shoppable, and interactive experiences. Flexible placements and adaptive flows across the customer journey use behavioral data to select the right content and formats for each moment, driving more conversions, stronger retention and higher AOV. By living natively inside the mobile store, Storyly meets shoppers at the very moment of intent, helping brands capture attention, build stronger connections, and turn every session into growth. Storyly is trusted by over 400 brands in more than 40 countries, including but not limited to Sephora, Stradivarius, Idealo, Rossmann, Coca-Cola, Domino’s Pizza, Turkish Airlines, McDonald’s, NEXT, Swisscom, Coppel, Nestlé, William Hill, ING Bank, Pluxee, Zabka, and Flaconi. Headquartered in New York, USA, Storyly operates with offices in key global cities such as London, Amsterdam, and Istanbul, allowing it to maintain a broad reach and understanding of diverse market needs. By focusing on delivering personalized, interactive content experiences, Storyly stands out as a valuable tool for brands looking to enhance their mobile commerce strategies and drive growth in an increasingly competitive landscape. Recognitions: 💎 E-Commerce Personalization Momentum Leader in G2 2025 Fall Report 💎 Content Distribution Leader in G2 2025 Fall Report 💎 Mobile Marketing Leader in G2 2025 Fall Report 💎 Most Effective Mobile Marketing Platform and Most Effective eCommerce App Campaign in Effective Mobile Marketing Awards 2022 ## Storyly Pros & Cons **What users like:** - Users praise the **ease of use** of Storyly, appreciating its user-friendly interface and seamless integration capabilities. (38 reviews) - Users praise the **quick assistance from specialists** at Storyly, enhancing overall experience and support during integration. (31 reviews) - Users enjoy the **engaging in-app communication** and appreciate the ease of managing content with Storyly. (26 reviews) - Users value the **excellent customer engagement** capabilities of Storyly, enhancing interactions and providing dynamic content seamlessly. (25 reviews) - Users praise Storyly for its **exceptional engagement tools** , enabling dynamic content that enhances customer interaction and satisfaction. (24 reviews) - Helpful (19 reviews) - Intuitive (17 reviews) - Innovation (16 reviews) - Personalization (16 reviews) - Integrations (15 reviews) **What users dislike:** - Users highlight the need for **required improvements** in technical documentation and personalization for better implementation and clarity. (6 reviews) - Users find the **complexity** of Storyly burdensome, requiring excessive time and effort for updates and script preparation. (5 reviews) - Users face **technical issues** with integration efforts and bugs, which can hinder their overall experience with Storyly. (5 reviews) - Users find the **complex interface** of Storyly frustrating, citing unnecessary features and bugs that hinder usability. (4 reviews) - Users note a **lack of customization** options in Storyly, limiting the personalization needed for enhanced user experiences. (4 reviews) - Users find the **learning curve steep** , struggling to align Storyly's analytics with their internal metrics and KPIs. (4 reviews) - Users express concerns over **missing features** in Storyly, such as text formatting options and advanced reporting capabilities. (4 reviews) - Slow Loading (4 reviews) - Slow Performance (4 reviews) - Integration Issues (3 reviews) ## Storyly Reviews ### 1. Enhanced our game and product by using story widgets on-site **Rating:** 4.5/5.0 stars **Reviewed by:** Maurits S. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Storyly?** Being able to engage with our player base in a new and innovative way. It allows for great use of creativity in the content but also stimulating interactivity by usage of the tools that the Storily product provides. **What do you dislike about Storyly?** Nothing that comes to mind, even the littlest of issues we experienced integration-wise were handled outstandingly and quickly by the Storily team. **What problems is Storyly solving and how is that benefiting you?** Allowing us to utilise this new way of engaging with our player base, through something so trendy which is the well known Social Media 'Stories' connects greatly with our player base and target audience, upon analysing results we've truly noticed that this is a game changer and well suits the interest of our customers. **Official Response from Bengi Dolgun:** > Thank you for your valuable comments Maurits! 🙏🏼 ### 2. The whole experience has been flawless so far! 💛 **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre D. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Storyly?** Our customer success manager, Bengi, really goes the extra mile to make sure the platform really sticks to our business requirements. We felt like VIPs from day 1, and she managed to keep that feeling going ever since. More than a product, the human factor is what makes it awesome! **What do you dislike about Storyly?** It's a young product that requires some minor adjustments from time to time. However, I couldn't stress enough how we have been taken care of. Every comment or request we escalated was taken very seriously and addressed in a timely manner with little to no impact on our UX. **What problems is Storyly solving and how is that benefiting you?** We decided to replace the boring and very static casino inbox with Storyly, unleashing a world of dynamic content - personalized with user's data - and localized in their preferred language. **Official Response from Bengi Dolgun:** > Thank you so much! 🙏🏼 It's our pleasure to work with you Pierre ❤️ ### 3. Interactive, personalized, engaging in-app stories. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Storyly?** Storyly is a fantastic tool that truly elevates the in-app experience for our ENTERTAINER users It’s user-friendly, and packed with features that we can easily optimize, customize, and integrate into our creative content to enhance engagement within the app. It also allows us to create interactive, personalized, and segmented stories tailored to different user groups, making our content even more relevant and impactful. The Storyly team has been incredibly supportive, always ready to guide us through new features, improvements, and best practices to boost reach and interaction. Their recommendations are insightful, and their hands-on approach makes the process smooth and collaborative. From setup to implementation, the experience has been seamless. Storyly enables us to spotlight key content, improve app discovery, and deliver a richer, more engaging user experience overall. **What do you dislike about Storyly?** The features on Storyly are constantly being improved and enhanced, which we truly appreciate. However, one area we hope to see further development in is how content adapts across different device types and screen sizes. Currently, when designing a piece of content, we need to account for all device variations. For example, if content is designed for a smaller screen, it may appear differently in layout and alignment when viewed on a larger iOS device. The same challenge applies to interactive buttons—their placement cannot be pinned in a fixed position, so their location may shift depending on the device model and screen size. Improving content and button responsiveness across devices would make the design process more efficient and ensure a consistent user experience for all. **What problems is Storyly solving and how is that benefiting you?** Storyly helps the ENTERTAINER app by enabling us to create interactive, personalized, and engaging stories that highlight promotions, features, and experiences. It introduces a new style of content, allowing us to connect with our customers on a deeper level while delivering information—whether educational or promotional—in a creative and engaging format. By enhancing user engagement and improving content discovery, Storyly provides an efficient, easy-to-integrate solution that makes adding dynamic content seamless and hassle-free. ### 4. There is an easy interface and an understandable system. **Rating:** 4.0/5.0 stars **Reviewed by:** Gizem P. | Growth Marketing Senior Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Storyly?** I think the most beneficial aspects are being able to create personalized scenarios and getting interactive answers from customers. **What do you dislike about Storyly?** Sometimes it takes a lot of time and effort to prepare the scripts. **What problems is Storyly solving and how is that benefiting you?** It allows us to reach customers more easily and with a flow they are accustomed to. ### 5. A partner you can rely on **Rating:** 5.0/5.0 stars **Reviewed by:** Андрей . | Mobile Application Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Storyly?** Excellent quality, ease of use. In addition to this – an excellent and responsive team that supports you at every stage, from signing the contract to going live in production. I have repeatedly requested improvements, and they have never refused me — always considering my requests and suggestions for enhancements. **What do you dislike about Storyly?** Nothing to complain about. All is good . **What problems is Storyly solving and how is that benefiting you?** The Storyly service helps us highlight our new promotions and features. In addition, we regularly conduct surveys, and Storyly allows us to collect analytics and draw insights. We also use stories as a navigation tool in our app to guide users to different sections. **Official Response from Bengi Dolgun:** > Andrey, thank you very much for your comments! 🙏🏼 It's our pleasure to work with you. ### 6. Highlights made possible in app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Affairs | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Storyly?** The app allows us to add lively content in our app. The users are very enthusiastic about the possibility of having such highlights! **What do you dislike about Storyly?** Audience segmentation isn't working for our app usage **What problems is Storyly solving and how is that benefiting you?** Highlighting news for our app users ### 7. Transformed our app **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran P. | Head of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Storyly?** Here's a review we got for our mobile app recently, I think it speaks for itself: "These short but very informative texts that look like a social media post have definitely made me more interested in reading them than a complete, longer article. I find it awesome. I like the style of this app. Brief, to the point, informative. Just great." On top of that, working with our account managers has been great - super friendly, helpful and full of great ideas for how to improve our implementation! Update a year later: we are now at an all-time high 30d retention, and one of our main initiatives to achieve this was using Storyly to add engaging, informative content that's updated every day for our customers to read. We couldn't have done this without a tool as powerful as Storyly! **What do you dislike about Storyly?** Nothing to complain about! Storyly has been one of the best additions to our app we've made in ages. **What problems is Storyly solving and how is that benefiting you?** We now have an easy to use tool to let our content team create rich, fun, engaging content and get that to our customers, without needing any help from our developers. **Official Response from Funda Cetin:** > Thanks for your review Kieran! ### 8. Exceptional Experience with Storyly **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina R. | Digital Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Storyly?** What we really like about Storyly is its intuitive and user-friendly interface, which makes it simple to set up and manage. The platform has significantly enhanced our engagement rates, reach, and impressions, allowing us to effectively connect with our users. It’s been a great way to share our stories and product in our "My Account" section of our website, which has not only increased user interaction but also helped in building a stronger connection with our audience. Additionally, we like that they keep adding new features which helps us enhance our web experience **What do you dislike about Storyly?** One thing we would like to see improved in Storyly is more guidance on how to quickly apply the new features and how it would help our product specifically. This would help us make the most of the platform and enhance our site even further. **What problems is Storyly solving and how is that benefiting you?** Storyly is solving the problem of engaging users in a more interactive and visually appealing way. By allowing us to share stories through the "My Account" section of our website, it helps us connect with users in a format they are familiar with and enjoy allowing them to get familiar with our brand pre-voyage. It's benefiting us by improving user retention, boosting brand visibility, and providing a seamless way to communicate product updates and information. ### 9. Versatile tool with high engagement potential **Rating:** 4.5/5.0 stars **Reviewed by:** Giullia F. | Analista de Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Storyly?** I really like the way Storyly brings interactivity into the app. It allows for the creation of engaging content journeys, personalized announcements, and experiences that truly capture the user's attention. The interface is intuitive, visually pleasing, and makes it easy to create campaigns quickly and creatively. **What do you dislike about Storyly?** The main point of attention, in my opinion, is the language. Most of the platform, documentation, and support is available only in English. **What problems is Storyly solving and how is that benefiting you?** Storyly is helping us solve the challenge of maintaining communication with users within the app in a more attractive way, without relying on push notifications or screen updates. It allows us to deliver messages at the right time, in a segmented manner, with a modern and familiar appearance, similar to social networks. ### 10. It is an entertaining way to create and display content, promotions, and news to our customers. **Rating:** 5.0/5.0 stars **Reviewed by:** JESSICA B. | Especialista en Redes Sociales, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Storyly?** The intuitive interface of Storyly greatly facilitates content creation, offering various options to boost conversions. Additionally, the platform is frequently updated, incorporating new features that we can implement immediately. I especially highlight the personalized support from the Storyly team, with monthly sessions where we analyze reports, share feedback, and explore relevant use cases. This support has been key to optimizing the use of the platform in a significantly shorter time. **What do you dislike about Storyly?** One of the most notable absences is the inability to add music to static stories. Since it is such a common and valued feature on Instagram, its absence here is unexpected. **What problems is Storyly solving and how is that benefiting you?** Storyly simplifies the dissemination of brand information, presenting dynamic and engaging content for our customers. Its added value lies in the ability to convert that interest into direct sales. ### 11. Sisal Sans - Milli Piyango Online **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Storyly?** Extremely user friendly dashboard, a great tool to engage and to retain. Continuous improvements and many versatile abilities. The team is constantly making reports, periodical calls to go over the data and suggests great tips and tricks. **What do you dislike about Storyly?** none that we think of. We like it a lot! **What problems is Storyly solving and how is that benefiting you?** Better engagement with the visitors, let them know about our current campaigns. We use it as an alternative to traditional engagement channels. ### 12. Storyly is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Gene G. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Storyly?** We use Storyly to share stories in our app, and it’s been great for how we connect with our community. The stories are visually engaging, easy to update, and incredibly intuitive for our team to create and our members to engage with. Whether we’re highlighting impact updates, partner spotlights, or motivating messages, Storyly helps us tell our story in a way that’s dynamic and interactive. The team at Storyly has also been great to work with—responsive, supportive, and always helping us get the most out of the platform. We’re grateful to have them as a partner and look forward to continuing to grow with them. **What do you dislike about Storyly?** Nothing comes to mind. Storyly is very helpful. **What problems is Storyly solving and how is that benefiting you?** Storyly gives us the flexibility to create and share content with our members in a way that is engaging to them. We also use it to tailor content for our different charity and corporate partners so that they can paint the pictures that they want to paint about their organizations. ### 13. Great tool to offer unique content to your users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Storyly?** I love how customisable it is, to be able to add our brand identity with minimal effort is great. Definitely love how the studio feature just gets better with every update, every improvement that they have made has made it 3x easier to upload huge amounts of content without being strained for time. Also appreciate how receptive the account management team is to our feedback. **What do you dislike about Storyly?** No complaints at the moment. The improvements over the years has been great! **What problems is Storyly solving and how is that benefiting you?** We were looking for more ways for our users to engage with our app. Hence, using a platform like Storylyworks as a solution to help us deliver engaging and fresh content to our users every day, encouraging them to revisit the app frequently as well as get more value from it. ### 14. Flexible Content Management with Unlimited Dashboard Possibilities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Storyly?** Ability to manage displayed content and unlimited dashboard possibilities **What do you dislike about Storyly?** The need to set dates individually for materials from the same viewing period **What problems is Storyly solving and how is that benefiting you?** In one place, it shows content published on various social media, regardless of the file format **Official Response from Bengi Dolgun:** > Thank you! ### 15. A platform that is easy to use and where I can get support at any time. **Rating:** 5.0/5.0 stars **Reviewed by:** Asude T. | Social Media Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Storyly?** A platform that is easy to use and where I can get support at any time. It has a very caring team, I find solutions to my questions immediately. Storyly is both a fun and easy-to-use platform. It is very useful for our brand. **What do you dislike about Storyly?** There is nothing I don't like about it. :) **What problems is Storyly solving and how is that benefiting you?** We announce our campaigns and new films, and we can get feedback by understanding our users' information through the tests we conduct. We can provide instant information for important announcements. ### 16. An intuitive and reliable tool that helped us enhance the connection with our users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Storyly?** Storyly powers an Instagram-like experience in our app, allowing us to showcase our chefs and meals while users are creating their weekly orders. It’s been incredibly reliable—no bugs or downtime at all—and super easy to manage, even for someone new to the tool. I love how we can link specific videos to the products we’re selling, which has helped us drive relevance and engagement. I’ve had amazing support from our CSM, Leticia, who guided me through everything and made it all feel very approachable. The platform is very intuitive and easy to use. I was new to Storyly and still found it simple to pick up. Implementation was smooth from what I saw, and integration into our app was seamless. We use Storyly weekly to align with our order cycle. There are plenty of features we haven’t tapped into yet, which makes me excited about its future potential. **What do you dislike about Storyly?** Honestly, we haven’t hit any real issues with Storyly. Any minor roadblocks came from our own internal bandwidth, not the tool itself. If anything, I wish we had started using more of its features sooner—we’ve barely scratched the surface of what it can do. **What problems is Storyly solving and how is that benefiting you?** Storyly helped us solve a key challenge: how to make the in-app experience more dynamic, engaging, and personalized—without relying heavily on engineering resources. We wanted to highlight our biggest differentiator in a way that felt native to users. With Storyly, we created a Reels Row that brings food content front and center while users are placing their orders. This not only elevates our brand storytelling, but has also driven tangible results. It gives our marketing team the ability to update content easily, test new approaches, and stay relevant without waiting on app releases. ### 17. Engaging with the fans by displaying stories **Rating:** 5.0/5.0 stars **Reviewed by:** Tarık Hamdi P. | E-Commerce and Marketplace Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Storyly?** Storyly provided us an opportunity to display interesting content to users who love their club. Storyly’s interactive format that highlights user reactions have been appreciated by our users. It also has boosted our conversion metrics. **What do you dislike about Storyly?** We wanted to display blur filtered stories to promote premium service but dashboard does not supportthis customization **What problems is Storyly solving and how is that benefiting you?** Storyly helps us deliver engaging, bite-sized content directly to our audience within our app, which significantly improves user interaction and retention ### 18. Nice treatment, constant innovation and creative ways to connect with users. **Rating:** 4.5/5.0 stars **Reviewed by:** Karen R. | Marketing Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Storyly?** Storyly is ease to use and a tool where the sky is the limit, you can engage, interact and get to know your users thanks to the integrated tools Storyly has. The feedback from our project manager is awesome, introducing always new features to test and insights to take into account for further projects. **What do you dislike about Storyly?** We were a bit limited with our TI team and we would had loved to have more documentation available for certain opportunities such as tracking which is very important for the company. **What problems is Storyly solving and how is that benefiting you?** Is making the business engage with our customers and create a different shopping experience. ### 19. Feature-rich platform, great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Mikhail D. | Head of Mobile Development Department, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Storyly?** I like several things when worked with Storyly: - Super easy React Native integration - clear docs and easy-to-use plugins. - They have useful test application to preview stories built with their toolkit (Storyly Showcase). - Support team actually help us resolve all our questions. They also have a lot useful of built-in features (u can build your custom components with Storyly platform toolkit, but u also can use standard components that are pretty good) It was a great experience! **What do you dislike about Storyly?** I have nothing but positive impressions. Will recommend this service to my friends **What problems is Storyly solving and how is that benefiting you?** - User engagement - Notifications about new product features - Marketing deals **Official Response from Bengi Dolgun:** > Thanks for your review Mikhail! It's a pleasure for us to work with you 🍀✨ ### 20. AAA Features for anyone without to much complication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Storyly?** Having extremely popular app feature with no so much integration effort **What do you dislike about Storyly?** To complex for some businesses, maybe theres no need to have sooo many things. **What problems is Storyly solving and how is that benefiting you?** Storyly is helping me engage my users by delivering interesting content without to much creative overload ### 21. Can be a great way of communicating with existing users **Rating:** 4.0/5.0 stars **Reviewed by:** Katsiaryna C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Storyly?** Storyly is a great tool for promotion during special events. There is a certain level of automation available that makes it easier to maintain the content and keep users interested, such as the possibility to integrate product catalogue. We enjoyed the Journeys feature which allowed to personalise the content to some degree without sharing user data. **What do you dislike about Storyly?** In order to provide quality content, there is still a lot of manual effort required. So would be nice to have even more automation and flexibility. **What problems is Storyly solving and how is that benefiting you?** Content distribution, engagement with existing users ### 22. Professionals, approachable, adaptable, and proactive **Rating:** 5.0/5.0 stars **Reviewed by:** Laia M. | Product Owner de Content en E-commerce, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Storyly?** "No" is never a valid answer for Storyly, they always try to find solutions. Moreover, they are excellent people, the treatment is unbeatable, they have a lot of patience, and they adapt very well to the client. **What do you dislike about Storyly?** I find it difficult to answer this question, I understand that I miss having them as an external provider and I would like to have them in the team on a daily basis so that the follow-up would be closer and more frequent. **What problems is Storyly solving and how is that benefiting you?** There are no problems, the only thing I could say is that I would like to have more daily interaction. ### 23. A boost for customer engagement through an intuitive way **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Storyly?** Storyly increased our customer engagement and drove higher value and share of wallet. It offers a new and innovative way to use our real estate that significantly enhances user engagement. Intuitive and easy to use. Solid support and integration. **What do you dislike about Storyly?** Personalisation is an area that can be improved so that Storyly enables us to provide an 1-1 experience. Content strategy and internal adoption is key for success. Reporting and dashboards can be enriched in order to deliver actionable insights. **What problems is Storyly solving and how is that benefiting you?** Surfacing promotional and other content directly to our home page. ### 24. Very simple and intuitive feature for consumer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena K. | Operations Projects Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Storyly?** Storyly is a great tool for enhancing consumer engagement. It is simply and very user-friendly. Integration went fast and smooth. It offers a variuos features to increase consumer engagement: questionnaires, swipe-ups, buttons, and marketing automation. The one of the most important thing is that storyly team constantly works on innovations and improvements. The Customer Enagement Team is always ready to provide support, give comments about storyline and help to achieve a greater impact. **What do you dislike about Storyly?** For now, the only concern is the pricing, particularly for the highest-tier plan. **What problems is Storyly solving and how is that benefiting you?** Getting in touch with our user and show our offer in attractive way. **Official Response from Bengi Dolgun:** > Thanks for your review Magdalena! 🙌🏼 We're here to work together with you on any queries 🙏🏼 ### 25. Engaging Clients Made Easy, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Storyly?** Easy way to show more content to our clients and engage with them **What do you dislike about Storyly?** The data is not as precise as we would want it. **What problems is Storyly solving and how is that benefiting you?** Not enough content space. ### 26. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Storyly?** wide range of functions, quick assistance from specialists **What do you dislike about Storyly?** the complex process of updating and loading new features **What problems is Storyly solving and how is that benefiting you?** loading content into the application and conducting advertising and marketing campaigns for clients ### 27. Intuitive User Journey That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Storyly?** the intuitive user journey of creating different stories **What do you dislike about Storyly?** Many functions require tech effort to integrate **What problems is Storyly solving and how is that benefiting you?** Generating traffic on the app ### 28. Instagram like experience in online grocery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Storyly?** ability to create a familiar, social media-like experience within our app, which significantly boosts user engagement. Also increase the interaction in app. Storyly is constantly evolving, adding new features and keeping up with the latest trends. **What do you dislike about Storyly?** Creating content for Storyly takes time, as it requires design and coordination between teams. **What problems is Storyly solving and how is that benefiting you?** Storyly helps us drive user engagement in Migros Sanal Market, collect valuable insights, and deliver content to users in a more effective and appealing way. ### 29. Crafting Engaging Stories: Elevating Event Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Storyly?** The product's CMS simplifies story creation, making it accessible for our team. Real-time updates from the CMS without app rebuilding save time and resources. Segmentation and interactive story options enhance user engagement. Comprehensive usage reports provide valuable insights for optimization. **What do you dislike about Storyly?** Some features in the CMS studio have yet to be fully implemented, limiting our creative options. Occasional stability issues have disrupted the user experience. **What problems is Storyly solving and how is that benefiting you?** It facilitates personalized communication The interactive story feature enhances user engagement and retention. Usage reports enable data-driven decisions, optimizing our storytelling strategy. ### 30. Our users and we love having Stories in our app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Storyly?** Stories have enabled a fresh way to communicate with our customers and it's now more than content, it's a feature of the app. **What do you dislike about Storyly?** There are some small UX improvements that could be made in the backend to improve speed to replicate. **What problems is Storyly solving and how is that benefiting you?** Storyly gives us a way to keep our in-app content fresh and engaging. Some users log in daily just to see what’s new. It’s become a key entertainment feature that keeps people interested and coming back. ### 31. User friendly and Innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Ashleigh V. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Storyly?** It is very user-friendly, the support team is quick to respond if ever we need any assistance. The product is innovative and always coming up with new ideas or ways to make it better. It was a seamless process to integrate Storyly with our systems and it is accessible via your mobile phone, which assists with on-the-go content planning and scheduling. **What do you dislike about Storyly?** There is nothing to dislike. Really good product. **What problems is Storyly solving and how is that benefiting you?** Storyly helps us to showcase specific topics / clients / offers that we need to highlight. It ads a fun, social aspect to our application as well as great personalisation. ### 32. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Shazin M. | Media Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Storyly?** Great support from Ceren and nurcin from design to uploading **What do you dislike about Storyly?** Anything as of now am very much content as of now **What problems is Storyly solving and how is that benefiting you?** Great visibility from stories. ### 33. Storyly has helped me increase engagement in the app and we have had good performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Storyly?** The friendly and intuitive interface and that we can have results instantly. **What do you dislike about Storyly?** I would like each story, within a group, to be able to have a different audience. **What problems is Storyly solving and how is that benefiting you?** It helps us reduce the number of invasive communications (push notifications and pop-ups). It helps us make the content dynamic and engage customers. ### 34. Incredible connectivity and multi-channel C possibilities: **Rating:** 5.0/5.0 stars **Reviewed by:** Irving N. | Graphic designer SR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Storyly?** I like the versatility it has to be able to publish, everything is very well explained, the support team has answered every question and they have suggested different solutions to the problems that need to be solved, you can be very creative or veiled in the moment that is required C: **What do you dislike about Storyly?** I would like to be able to edit the texts directly in the viewer and not have to go to the controllers on the right side, I would also like to be able to edit the CTAs much more in depth to give a version much more similar to the one we use in the company, but I know they are working on those types of details, without a doubt it continues to surprise me every time I enter STORYLY. c: **What problems is Storyly solving and how is that benefiting you?** We can share direct messages from our app, true information without having to use channels where the truthfulness can be skewed, quickly, we can think in 360 since the connectivity of channels helps us structure content on social networks, which can be shown in our application ### 35. Storily is a creative way to engage with your users **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle R. | CRM lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Storyly?** I truly appreciate the StoriLy team for their exceptional attention and unwavering support. Working with them has been a seamless experience, and their dedication to helping us succeed really stands out. Not only is the team incredible, but the platform itself offers a remarkable range of possibilities. The ability to create engaging and interactive stories both within the app and in email campaigns has been a game-changer for us. StoriLy’s features allow for so much creativity and customization, helping us connect with our users in a more dynamic and personalized way. The flexibility it offers has significantly enhanced our content strategy, and I’m excited to explore even more ways to leverage the platform. **What do you dislike about Storyly?** While I find the platform to be generally effective and useful, there are times when it doesn’t feel as user-friendly as I would like. Some features can be a bit challenging to navigate or take a little extra time to get used to. However, overall, it gets the job done, and the benefits far outweigh any minor difficulties. **What problems is Storyly solving and how is that benefiting you?** At Stori, we’re using StoriLy to promote on-time payments, and it’s become one of the best-performing metrics we have. The platform has been instrumental in helping us communicate effectively with our users, encouraging timely payments in a way that resonates with them. Additionally, it has played a significant role in improving our recovery rate, allowing us to engage with users who may have fallen behind and guide them toward successful repayment. ### 36. Very useful and quite intuitive to navigate through **Rating:** 4.5/5.0 stars **Reviewed by:** Valeriya D. | Web Designer and Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Storyly?** Storyly is an incredible tool that we use for getting to know our mobile app users as well as for increasing our DAU and MAU through engaging content as well as through some fun games and giveaways. Since we started using Storyly, we have active story groups at all times and we check analytics and performance every day. The analytics pages gives us beautiful insights on our audience. We are currently finalizing setting up Storyly to be used for pop-ups that are triggered by logging in to the app or by clicking on certain buttons. **What do you dislike about Storyly?** Integrating EVAM with Storyly, for the purpose of being able to segment our stories based on different parameters, was the most difficult and lenghty process. It took over two months from defining the task to fully completing it. However, at this point the integration works and we are already starting to make good use of it. UPDATE: Segmentation works beautifully, so it was all worth it. Additionally, we would like to use Storyly for popups that appear when a customer logs in to inform them whenever there is any kind of a technical issue in the app - however, we ran into the problem that we struggle to figure out how to do this, so that 1 customer does not see the same popup, for example, 10 times within a day (if they log in 10 times on that day). UPDATE: This was fixed, so we shall soon be able to utilize the pop-up function of Storyly. Wehn uploading a video as a story, we would like to be able to see the video playing in the studio rather than it being just a static snapshot. Wehn uploading multiple files at the same time in the studio, we would like to have them appear in the same order that they were selected in from the folder - now they are all always mixed up. When uploading a video to the studio, we would like to have the option for the video to be uploaded as a single story or automatically split in to multiple (choose between 1 to 10 for example) shorter videos and screens. Last but not least, no matter how many issues we run into or how many questions we have, we constantly receive the best support by your team - thank you for always being available to answer our questions, Brade, and for always involving your collegues when needed. **What problems is Storyly solving and how is that benefiting you?** Storyly is primarily helping with getting to know our audience as well as with increasing our DAU and MAU. Ultimately, knowing our audience better means that we have a better understanding of what app features and services we should focus on developing. Increasing our DAU/MAU means that our customers start seeing our app more as a necessity and a tool that helps them in their daily life. We increasingly use Storyly for promoting our camapigns that also aim at increasing MAU as well as sales or products. ### 37. Working with Story is an advantage. **Rating:** 5.0/5.0 stars **Reviewed by:** Tuğçe . | Digital Channels Management/ Digital Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Storyly?** Using the Storly application allows us to communicate directly with our customers and show them the right information at the right time. Using the Storly dashboard keeps us one step ahead of our competitors. **What do you dislike about Storyly?** There are no disadvantages for me. On the contrary, there are many advantages. **What problems is Storyly solving and how is that benefiting you?** It allows us to present our campaigns and content to more accurate audiences. ### 38. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2025 **What do you like best about Storyly?** A user-friendly and intuitive platform that provides a lot of gameplay and tools to create high levels of interaction with users. **What do you dislike about Storyly?** The reporting system needs to be more accessible and less of a massive search for every story for an app like us that uses Storyly a lot. **What problems is Storyly solving and how is that benefiting you?** High interaction and playfulness ### 39. This is the best thing that could have happened to us! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Storyly?** I really enjoy working with Bengi! She is very responsive and always helps us if we have any questions. The platform is convenient, simple and easy to use. **What do you dislike about Storyly?** As everywhere, there are mistakes, but thanks to Bengi they are solved very quickly! So I don't see any disadvantages. **What problems is Storyly solving and how is that benefiting you?** It helps us attract more unique users to our product. **Official Response from Bengi Dolgun:** > Thank you so much! ### 40. Flexible Story Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Storyly?** Easy integration and implementation, responsive support. **What do you dislike about Storyly?** All Good in case if your app needs something features that it provides. **What problems is Storyly solving and how is that benefiting you?** - More visibility for in app announcements like new features or prices. - Frequent content updates without need to release the app. - Analytics on stories. **Official Response from Bengi Dolgun:** > Thanks for your review! ### 41. Easy to Use software that allows in app engagement and marketing to thrive **Rating:** 4.0/5.0 stars **Reviewed by:** Ariane M. | Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Storyly?** The ease of use, the creativity we can have using all the features and the fact that it's all NO CODE :) **What do you dislike about Storyly?** Nothing yet, we're happy with everything so far! **What problems is Storyly solving and how is that benefiting you?** Allowing us to put content in app without needing app releases and dev input. ### 42. Easy to manage, ready to use and analyze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Storyly?** Allows almost designing the whole process and track interactions and create customer spesific experience. **What do you dislike about Storyly?** changes cannot be seen in the mobile apps instant. **What problems is Storyly solving and how is that benefiting you?** We enable customers to stay informed about campaigns and new products within our app by leveraging their habits from other social platforms, helping them to learn and engage with the app more effectively. ### 43. Every brand needs Storyly! **Rating:** 5.0/5.0 stars **Reviewed by:** Gizem A. | Sr. Content Manangement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Storyly?** User-friendly interface. Easy and practical use. Opportunity to produce entertaining content in different styles. **What do you dislike about Storyly?** Just one thing: When we set story groups to be closed at a certain date & time, we need to trigger the open button both on the cover screen and within the story to reopen the story. Just doing this on the first screen would be better. **What problems is Storyly solving and how is that benefiting you?** In order to pin synchronized story groups, it was necessary to pin on both Android and iOS. This problem has been solved and a more practical use has been achieved. ### 44. A very user-friendly system with a variety of options for content promotion and engagement creation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Storyly?** A flexible system – it’s clear that a lot of thought has been invested. **What do you dislike about Storyly?** You can see the results in real time on the show case app **What problems is Storyly solving and how is that benefiting you?** Significant savings compared to developing a promotion platform independently. ### 45. Works amazing for us in the apps stories **Rating:** 5.0/5.0 stars **Reviewed by:** Latifah A. | product specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Storyly?** the verity of features the platform provides **What do you dislike about Storyly?** lacks some numbers about the lesns sessions **What problems is Storyly solving and how is that benefiting you?** marketing which increased the sales ### 46. Great for customer engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Brandonlee B. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Storyly?** The stories and their interavtice elements are great for keeping users engaged. The platform is easy to use, integrate and implement. **What do you dislike about Storyly?** There is nothing that comes to mind at the moment that I personally dislike about Storyly. **What problems is Storyly solving and how is that benefiting you?** Interacting with and engaging with our users. ### 47. Great tool with features that fit the strategy and allow us to develop further. **Rating:** 5.0/5.0 stars **Reviewed by:** Renata O. | CRM Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Storyly?** I really like that we have many options to explore in communications, in addition to the ease of use and being very intuitive. Furthermore, the team is always willing to help us and fix the bugs. Not only for help and correction, it is important to highlight how extensive it is when the team shows us features we are not familiar with and indicates how we can use them. **What do you dislike about Storyly?** We have some issues with the "dirty" base of the spreadsheet when we download the report of the results, where we need to manually process it to exclude blank data or archived groups that are downloaded even without being selected. **What problems is Storyly solving and how is that benefiting you?** Storyly solves the customization problems for us to create segmented groups according to necessary characteristics, in addition to allowing us to promote and communicate our prices and products in a more friendly, fun, and attention-grabbing way. **Official Response from Leticia Orlandini:** > Hi Rê, on behalf of Storyly, I thank you for taking the time to leave a review for us! It is a great pleasure to be part of your communication strategy! We also thank you for the partnership and all the feedback from the Zé team. It is thanks to you that we are building an increasingly complete tool! ### 48. Storyly is a very easy to use and content rich program.User friendly & my favorite program. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Storyly?** The analysis seems very detailed. Very easy to use & Works are done quickly. **What do you dislike about Storyly?** Sometimes when I load content it goes to the app 5 min later **What problems is Storyly solving and how is that benefiting you?** It took care of many issues in the story department and we are very happy now ### 49. Happy with the results! **Rating:** 5.0/5.0 stars **Reviewed by:** Zehra C. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Storyly?** Storyly is a great tool for us to engage with our audience. We saw a big increase in our engagement since using Stroyly. There are really cool features which can be used to create unique experiences. **What do you dislike about Storyly?** There is nothing specific in my mind to tell what I don't like. All good! **What problems is Storyly solving and how is that benefiting you?** We have less data about our users since it is a DeFi Wallet and users don't register with email, birthdate, gender etc. Storyly helps us to identify user interest by creating quests, asking our users about prefenrences and feedback and also keeping them engaged and informed. ### 50. Storyly a Boosting Tool for Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Storyly?** Storyly is a great tool, to increase the engagement rate of your application, easy to integrate and with many cool features to use. Your user will have a great experience shopping, learnig about your app, and spending more time in it. **What do you dislike about Storyly?** Its hard to think in something that I dont like about storyly, the ony thing its that we would love to have more new features such as comments or likes on the stories. **What problems is Storyly solving and how is that benefiting you?** Storyly is contributing to increasee the sales on the e-commerce by using social shoping tools like unboxing & reviews of products in a cool format for our users, increasing the AOV; and egagement rate. ## Storyly Discussions - [What is Storyly used for?](https://www.g2.com/discussions/what-is-storyly-used-for) - [View Storyly pricing details and edition comparison](https://www.g2.com/products/storyly/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+06%3A44%3A09+-0500&secure%5Bsession_id%5D=7f6f21b3-3f1e-41ee-92af-6eccae8ae54d&secure%5Btoken%5D=e004f1bf246df40c60f9f1bc03a5021612a0e5b49c1d0d3577ba6f3e6fe75733&format=llm_user) ## Storyly Integrations - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [CleverTap](https://www.g2.com/products/clevertap/reviews) - [HCL Unica](https://www.g2.com/products/hcl-unica/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) ## Storyly Features **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management - Campaign Management - SEO Management - Workflow Management - Template Management **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Content** - Types - Migration - Publishing - UGC **Planning** - Scheduling Integration **Agentic AI - Content Distribution** - Autonomous Task Execution - Adaptive Learning - Decision Making **Optimization** - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Analysis** - Campaign Analysis - Custom Dashboards - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Templates** - Library - Customization - Optimization **Engagement** - Live Streaming - Omnichannel - Personalization - Moderation **Publishing** - Execute Content Publication **Logistics** - Customizable Templated Workflows - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management - Approval Process Control **Campaigns** - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications **Personalization** - Recommendation - Content - Cart Abandonment - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Social Shopping** - Promotions - Shoppable Media - Social Store **Engagement** - Coupons and Promotions - Social Promotion **Multichannel** - Web - Email - Mobile **Planning** - Collaborative Editorial Calendars / Scheduling Content **Generative AI** - AI Text-to-Image **Additional Functionality** - Alerts/Notifications - Publish Scheduling - Email Marketing - Content Library - Conversion Tracking - Generative AI - AI Copilot - Social Promotion - Data Visualization - Editorial Calendar - Drag & Drop - Campaign Analytics - Campaign Planning - Multi-Channel Campaigns - Engagement Tracking - Customizable Templates - Reporting & Statistics - Customizable Branding - Categorization/Grouping - Data Import/Export - Filtering - Activity Tracking - Social Media Monitoring **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Content Creation** - Adaptive Learning - Natural Language Interaction **Agentic AI - Mobile Marketing** - Adaptive Learning - Decision Making - Campaign Planning **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders ## Top Storyly Alternatives - [RELAYTO AI](https://www.g2.com/products/relayto-ai/reviews) - 4.7/5.0 (455 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,397 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,665 reviews)