Splunk Enterprise Features
Reports (14)
Reports Interface
Reports interface for standard and self-service reports is intuitive and easy to use.
Steps to Answer
Requires a minimal number of steps/clicks to answer business question.
Graphs and Charts
Offers a variety of attractive graph and chart formats.
Score Cards
Score cards visually track KPI's.
Dashboards
Provides business users an interface to easily design, refine and collaborate on their dashboards
Customizable Reports
Alter the layout and content of reports
Marketing Reports
Reports specific to marketing and associated campaigns
Sales Reports
Reports specific to sales analysis for trends and strategies
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Interactive Reports
Edit and personalize data view as needed
Customizable Reports
Alter the layout and content of reports
Customizable Reports
Alter the layout and content of reports
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Dashboard
Alter the layout and content of dashboards
Self Service (10)
Calculated Fields
Using formulas based on existing data elements, users can create and calculate new field values.
Data Column Filtering
Business users have the ability to filter data in a report based on predefined or automodeled parameters.
Data Discovery
Users can drill down and explore data to discover new insights.
Search
Ability to search global data set to find and discover data.
Collaboration / Workflow
Ability for users to share data and reports they have built within the BI tool and outside the tool through other collaboration platforms.
Automodeling
Tool automatically suggests data types, schemas and hierarchies.
Natural Language Search
Ability to interact with the application using human languages such as English
Visual Discovery
Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
Data Blending
Merge data from multiple sources to a single data set
Data Blending
Merge data from multiple sources to a single data set
Advanced Analytics (8)
Predictive Analytics
Analyze current and historical trends to make predictions about future events.
Data Visualization
Communicate complex information clearly and effectively through advanced graphical techniques.
Big Data Services
Ability to handle large, complex, and/or siloed data sets.
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Building Reports (8)
Data Transformation
Converts data formats of source data into the format required for the reporting system without mistakes.
Data Modeling
Ability to (re)structure data in a manner that allows extracting insights fast and accurate.
WYSIWYG Report Design
Provides business users an interface to easily design and refine their dashboards and reports. (What You See Is What You Get)
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Real-Time Data
Receive data and information in real time
Real-Time Data
Receive data and information in real time
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Network Management (14)
Activity Monitoring
Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.
Asset Management
Keeps records of each network asset and its activity. Discovers new assets accessing the network.
Log Management
Provides security information and stores the data in a secure repository for reference.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
File Integrity Monitoring
Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Incident Management
Manage and track all disruptions and incidents
Vulnerability Management
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Policy Management
Create, manage, and track policies and procedures within an organization
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Incident Management (4)
Event Management
Alerts users of incidents and allows users to intervene manually or triggers an automated response.
Automated Response
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
Incident Reporting
Documents cases of abnormal activity and compromised systems.
Real-Time Reporting
Active reporting of data and metrics
Security Intelligence (5)
Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
Vulnerability Assessment
Analyzes your existing network and IT infrastructure to outline access points that can be easily compromised.
Behavioral Analytics
Track and analyse user behavior within a system or network
Data Examination
Allows users to search databases and incident logs to gain insights on vulnerabilities and incidents.
Real-Time Data
Receive data and information in real time
Data Transformation (5)
Real-Time Analytics
Facilitates analysis of high-volume, real-time data.
Data Querying
Allows user to query data through query languages like SQL.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Predictive Analytics
Predict future data based on historical data sets
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Connectivity (11)
Hadoop Integration
Aligns processing and distribution workflows on top of Apache Hadoop
Spark Integration
Aligns processing and distribution workflows on top of Apache Spark
Multi-Source Analysis
Integrates data from multiple external databases.
Real-Time Data
Receive data and information in real time
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
What-if Analysis
Provides varying estimates based on different scenarios
Statistical Analysis
Apply statistical/mathematical models to sets of data
Data Blending
Merge data from multiple sources to a single data set
Ad hoc Analysis
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Operations (4)
Data Visualization
Processes data and represents interpretations in a variety of graphic formats.
Data Workflow
Strings together specific functions and datasets to automate analytics iterations.
Notebooks
Use notebooks for tasks such as creating dashboards with predefined, scheduled queries and visualizations
Data Discovery
Discover and connect variety of data sources to the application for analysis
Data Sourcing (7)
Data Enrichment
Uses external data sources to improve customer profiles.
Expandability
Can be updated to accept new sources and types of data.
Content Marketing
Can act as a content marketing platform.
Multiple Devices
Can engage with customers across any device with a consistent message.
Email Marketing
Create and send email blasts/campaigns
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Real-Time Data
Receive data and information in real time
Intelligence (3)
Marketing Metrics
Provides analysis of marketing program ROI and efficiency.
Predictive Modeling
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
Recommendation Engine
Uses artificial intelligence to provide suggestions based on desired outcomes.
Visibility (6)
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Alerts and Notifications
Clearly notifies users with relevant information and anomalies in a timely manner.
Reporting
Creates reports outlining performance and other relevant metrics.
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Alerts and Notifications
Clearly notifies users with relevant information and anomalies in a timely manner.
Reporting
Creates reports outlining log activity and relevant metrics.
Monitoring and Management (7)
Multi-Device Management
Allows users to track and control resource allocation across multiple devices.
Automation
Automatically allocates resources to optimize loads across devices.
Performance Baseline
Sets a standard performance baseline by which to compare live hardware metrics.
Real-Time Monitoring
Constantly monitors hardware to detect anomalies in real time.
Automation
Automatically allocates resources to address log anomalies.
Performance Baseline
Sets a standard performance baseline by which to compare log activity.
Real-Time Monitoring
Constantly monitors logs to detect anomalies in real time.
Functionality (4)
Diverse Systems Monitoring
Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks.
Real-Time Analytics
Generate real-time high-level and/or in-depth analytics regarding monitored systems activity.
Observability
Generate insights into IT systems utilizing event metrics, logging, traces, and metadata.
AI/ML Integration
Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors.
Management (4)
Single Pane of Glass
Consolidate IT systems monitoring overviews to a single pane for quick insights.
Dashboards and Visualization
Offer pre-built and custom reporting and dashboards for quick insights into system states.
Performance Baselines
Set expected baselines for system functions.
Alerting
Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors.
Data Preparation (6)
Connectors
Ability to connect the analytics platform with a wide range of connector options for common data sources, including popular enterprise applications.
Data Governance
Connects to enterprise data governance software, or provides integrated data governance features to avoid misuse of data
Data Sources
Automatically collect logs from all your services, applications, and platforms
Indexing
Automate the indexing of machine data that's critical to your operations
Automated Tagging
See log data in context with automated tagging and correlation
Data Blending
Mix and match data from apps, hosts, containers, services, networks, and more
Data Modeling and Blending (4)
Data Querying
Using formulas based on existing data elements, users can create and calculate new field values
Data Filtering
Business users have the ability to filter data in a report based on predefined or automodeled parameters.
Data Blending
Allows the user to combine data from multiple sources into a functioning dataset.
Data Capture and Transfer
Import, collect, and capture data from multiple sources
ServiceNow Apps (2)
ServiceNow Integration
How satisfied are you with this app/integration in the ServiceNow ecosystem?
Value
How valuable is it to be able to use this product with ServiceNow?
Analysis (7)
Track Trends
Allows user to track log trends.
Detect Anomalies
Identify and predict anomalies in real-time with outlier detection and uncover root-causes
Metric and Event Data
Analyze both metric and event data on the same platform regardless of source or structure
Search
Search your logs for troubleshooting and open-ended exploration of your data
Alerts
Create alerts based on search patterns, thresholds for specific log metrics, or other conditions
Live Tail
See your data, in real time, streaming into the system from multiple data sources
Real-Time Data
Receive data and information in real time
Visualization (5)
Dashboards
Visualize log data on dashboards
Data Discovery
Drill down and explore data to discover new insights
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Dashboard
Alter the layout and content of dashboards
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Security Information and Event Management (SIEM) (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - ServiceNow Store Apps (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Analytics Platforms (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Log Analysis (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Hardware Monitoring (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Log Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Deployment & Integration - Analytics Platforms (6)
No-code Dashboard Builder
Enables non-technical users to build dashboards through intuitive, drag-and-drop interfaces
Report Scheduling and Automation
Enables automated report generation and scheduled delivery to stakeholders
Embedded Analytics and White-labeling
Allows dashboards and analytics to be embedded into external apps with branding flexibility
Data Source Connectivity
Supports integration with major data sources like cloud data warehouses, SQL/NoSQL databases, and SaaS applications
Multiple Data Sources
Allows users to manage data from a number of sources
Query Builder
Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database
Performance & Scalability - Analytics Platforms (3)
Large data handling and Query Speed
Efficiently processes large datasets with minimal lag and ensures high performance under load
Concurrent User Support
Maintains performance and uptime during high traffic from multiple users or teams
Database Support
Supports common databases such as MySQL and Oracle
Advanced Analytics & Modeling - Analytics Platforms (3)
Data Modeling and Governance
Supports semantic data layers, role-based access controls, and metadata governance
Notebook and Script Integration
Integrates with Jupyter, Python, or R for custom analytics and modeling
Built-in Predictive and Statistical Models
Provides native tools for statistical analysis, forecasting, and trend prediction
Agentic AI Capabilities - Analytics Platforms (4)
Auto-generated Insights and Narratives
Uses AI to generate textual summaries, key takeaways, and data stories from dashboards
Natural Language Queries
Allows users to query data and build reports using conversational or plain language
Proactive KPI Monitoring and Alerts
Detects and notifies users about KPI anomalies or significant metric changes in real time
AI Agents for Analytical Follow-ups
Recommends next questions, analyses, or exploration paths using autonomous AI agents
Personalized Intelligence - Analytics Platforms (5)
Behavioral Learning for Contextual Query Refinement
Learns from historical user interactions to improve and personalize query results over time
Role-based Insight Personalization
Tailors dashboard views and suggestions based on user roles, access levels, and past behavior
Conversational and Prompt-based Analytics
Supports AI-driven exploration via prompts or multi-turn conversations for iterative querying
Ad hoc Query
One-off queries made on an as-needed basis
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Additional Functionality (199)
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Import/Export
Import and export data to and from software applications
Customizable Branding
Add customized logos and colors to align with company branding
Dashboard Creation
Creation and customization of dashboards
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Reporting
Active reporting of data and metrics
Metadata Management
Collect and maintain structured information that describes data or content
Forecasting
Form predictions based on past and present data/trends
Data Storage Management
Manage and store data in a database
Ad hoc Analysis
Ad hoc Reporting
Generate one-off reports that meet information requirements
Data Migration
Move from one database to another, or upgrade the version of database software being used
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Self Service Data Preparation
Access, combine, transform, and store data without the help of an IT department
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Mapping
Track the management and flow of data throughout the organization
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Storytelling
Ability to present data insights in the form of a story to the audience
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Financing Management
Financing arranged by the dealership
Self-service Analytics
Generate reports on your own without IT involvement
KPI Monitoring
Tracking the status of previously identified performance measurements
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
API
Application programming interface that allows for integration with other systems/databases
Data Integration
Combining data from different sources and providing a unified view
Scorecards
Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
Data Management
Ability to handle large datasets
Task Management
Create, manage and track all task activities and progression
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Data Connectors
Connect to big data sources
Data Visualization
Graphical representation of data
Profitability Analysis
Evaluate the degree to which business operations bring monetary gains
Project Tracking
Monitor the progress of projects from start to finish
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Publishing/Sharing
Share pre-configured sets of data organized and presented in a specific manner with the organization
Predictive Analytics
Predict future data based on historical data sets
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Templates
Sample files or documents that could be customized as needed or used as is
Mobile Access
Access software remotely via mobile devices
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Workflow Management
Create, design and manage workflows for repetitive tasks
Financial Reporting
Generate reports to assess the financial performance of an organization
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
OLAP
Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Issue Tracking
Record and follow the progress of every issue
Anomaly Detection
Automatically identify unusual behavior
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Data Visualization
Graphical representation of data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Correlation Analysis
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Import/Export
Import and export data to and from software applications
Data Classification
Grouping log entries based on similar attributes.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Pattern Detection and Recognition
Filtering incoming messages/alerts and detecting patterns to spot anomalies.
Analytics
Tools for the systematic analysis of various types of data or statistics
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Tracking
Log Collection
Collects and aggregates data from various systems within the IT environment
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Log Analysis
Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Predictive Analytics
Predict future data based on historical data sets
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Dashboard Creation
Creation and customization of dashboards
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Alerts/Escalation
System alerts about the need to escalate an issue or request
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Single Sign On
Allow users to access multiple services after entering their login credentials once
Prioritization
Arrange tasks based on the level of priority or urgency
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Log Rotation
Automatically renames, resizes/compresses, archives or deletes old or oversized log files
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Server Logs
Log files automatically created for all activities performed by servers, such as a history of web page requests
Incident Management
Manage and track all disruptions and incidents
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Log Parsing
Splits and groups log data automatically or according to user-defined rules
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
API
Application programming interface that allows for integration with other systems/databases
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Customizable Reports
Alter the layout and content of reports
Real-Time Reporting
Active reporting of data and metrics
Policy Management
Create, manage, and track policies and procedures within an organization
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Application Security
Identify and respond to security threats to developed applications
Risk Analysis
Analyze potential risks across the organization
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Prioritization
Arrange tasks based on the level of priority or urgency
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Visualization
Graphical representation of data
Data Warehousing
Central repositories of integrated data from various sources
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Connectors
Connect to big data sources
Ad hoc Reporting
Generate one-off reports that meet information requirements
Customizable Reports
Alter the layout and content of reports
Alerts/Escalation
System alerts about the need to escalate an issue or request
Templates
Sample files or documents that could be customized as needed or used as is
Forecasting
Form predictions based on past and present data/trends
Data Migration
Move from one database to another, or upgrade the version of database software being used
Data Transformation
Translate EDI formats into data suitable for use with company applications.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
Data Cleansing
Removes data that is incomplete, inaccurate, or irrelevant from a dataset
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Dashboard Creation
Creation and customization of dashboards
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Data Security
Protect sensitive data for digital privacy
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
High Volume Processing
Process and analyze large volume of data
Database Support
Supports common databases such as MySQL and Oracle
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Contact Management
Manage, organize, and store contact information
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Lead Generation
Manage the process of attracting and converting business prospects into leads
Data Integration
Combining data from different sources and providing a unified view
Customer Activity Tracking
A report showing what actions customers perform
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Lead Capture
Automatically identify and save contact information of potential customers
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Real-Time Analytics
Analyze and gain insights into data in real-time
Email Management
Manage, store and organize emails within the system or via third-party apps
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Predictive Analytics
Predict future data based on historical data sets
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Personalization
Adjust communications based on previous interactions or personal preferences
Campaign Planning
Plan and strategize marketing campaigns
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Behavioral Analytics
Track and analyse user behavior within a system or network
Email Tracking
Track delivered, received, and opened emails
Campaign Analytics
Track and interpret campaign performance metrics
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Channel Management
Manage various distribution channels, build relations with channel partners, and track their performance
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
GDPR Compliance
Ensure compliance with the General Data Protection Regulation protocols
Customer Profiles
Record customer information, purchase history, and other notes
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Multiple Data Sources
Allows users to manage data from a number of sources
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements




