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Splitit

By Splitit

4.1 out of 5 stars

How would you rate your experience with Splitit?

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Splitit Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Splitit Media

Splitit Demo - Embedded Card-linked Installments
With Splitit there are no applications, no redirects or extra steps in the checkout, the customer simply adds their credit cards details and chooses the number of payments.
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Splitit Reviews (20)

Reviews

Splitit Reviews (20)

4.1
20 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Splitit is highly deceptive. DON'T GIVE THEM YOUR CREDIT CARD,"
What do you like best about Splitit?

Seems like a straightforward payment plan. It isn't. It's a scam. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

DO NOT GIVE THEM YOUR CREDIT CARD!! Splitit will authorize the full charge on your card every 18 days. This made it so I couldn't use my credit card at all since it was "maxed out". But then they only "charge" your card again for just the payment amount. In my case I used it to make payments on a 6 month tuition payment to simplilearn. The tuition was roughly $6,500, I have to pay $1,500 or so upfront and the monthly payment was $711. So they authorized and charged my card $1,500 up front AND $4,500 for the remaining amount AND $711 for the payment. So my card with a $10,000 limit is now close to maxed out for one $711 payment. I learned what they were doing when my card didn't work at a restaurant. After two weeks, they authorized my card again for $4,500 but did not charge it, and two weeks, they authorized again for $711. But that payment didn't go through because the card company said they thought there was fraud. So Splitit went ahead and charged the whole $4,500 all at once and paid the tuition in full (remember, they already had authorization). Splitit took their fee for financing this and ended up financing nothing.

My credit card company calls them a "high risk" merchant with lots of fraud reports. So I don't likeSplitit, But I also don't like Simplilearn for getting me involved with this scam company. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Opaque hold process causes unnecessary defaults"
What do you like best about Splitit?

0% on deferred payments is always nice, can't argue with the core value proposition Review collected by and hosted on G2.com.

What do you dislike about Splitit?

Credit holds for the full amount are put in place immediately and updated to reduce each month. However, the new reduced hold is put in place before the old is removed causing the customer to need a credit line greater than the total purchase price. (Close to 2x: the full amount + the full amount minus one payment)

[!!] This process can force the customer to default even when they have enough credit to cover the next payment. [!!]

(When they don't have enough credit to cover the entire new hold before the old hold is released) This is not intuitive, and almost feels designed to trigger defaults from customers who would otherwise be able to make the payments without issue. Review collected by and hosted on G2.com.

Amanda R.
AR
Office Manager
Small-Business (50 or fewer emp.)
"Horrible"
What do you like best about Splitit?

Horrible customer service, horrible installment plan, I keep asking myself why I chose this option of payment of would be better using my CC. Bad choice, wrong website. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

0 star

They insist to charge me before due dates. Which I hate it. Why exist due date? Horrible customer service, horrible system of payment.

I'll think better next time Review collected by and hosted on G2.com.

Shuvojit S.
SS
Owner
Small-Business (50 or fewer emp.)
"Great split payment software"
What do you like best about Splitit?

Splitting payment and interest free for customers. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

As of now nothing at all................ Review collected by and hosted on G2.com.

Lem T.
LT
Co-Owner/CGO
Small-Business (50 or fewer emp.)
"Best Payment Platform for our business"
What do you like best about Splitit?

Ability to offer 0% financing with no fees for the consumer, with low merchant fees. Intuitive set-up and easy-to-use dashboard. Integration with Shopify and other eCommerce platforms. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

Customer needs to have available credit on their credit card(s) Review collected by and hosted on G2.com.

Saskia H.
SH
Director Product & Project Mgmt
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Installment plans made easy"
What do you like best about Splitit?

I'm always a fan of great service, which Splitit has certainly provided with our complicated implementations, however, that's probably not what you're looking to read about here. Aside from excellent service, it's simply a great payment product that gives your customers the flexibility to pay over time, without hassle, credit checks and insane fees. Happy end customer = happy merchant (me). Everyone wins. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

If I'd have filled this in a couple of months ago, it would have been the Splitit Magento 2 extension because it wasn't fit for purpose, so badly so we couldn't use it and had to build our own integration. However, that's now been rectified and we're incredibly happy with the complete overhaul they've done (listening to their customers' feedback, back to that service thing I mentioned earlier!). So the short answer, I've got nothing right now I don't like, does what it needs to do for us! Review collected by and hosted on G2.com.

JS
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Card-based solution proven to maximize sales, help increase conversion and generate higher AOV."
What do you like best about Splitit?

Card-based solution proven to maximize sales, help increase conversion and generate higher AOV in small, medium and large businesses Review collected by and hosted on G2.com.

What do you dislike about Splitit?

there's nothing that's not to the liking of a discerning client Review collected by and hosted on G2.com.

Heidi H.
HH
Expert Coach
Small-Business (50 or fewer emp.)
"Great service for large ticket items"
What do you like best about Splitit?

We sell high value consulting services and Splitit is great for these. Clients love the ability to pay in installments. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

About half of our clients are international, and we occasionally have trouble with foreign banks either rejecting Splitit or tagging as potential fraud. Review collected by and hosted on G2.com.

AG
Small-Business (50 or fewer emp.)
"Managing Cash Flow"
What do you like best about Splitit?

I was looking for a way to streamline our cash flow for our business 'BodyJewelry.com'. I came across Splitit's installment payment solution, which is fantastic! We are now able to place a hold on shoppers' credit cards for the total amount which means that we are never paid late and can manage our cash flow more effectively. Additionally, Splitit is the EASIEST method of increasing revenue! Since implementing Splitit, we have seen an increase in sales and users! Review collected by and hosted on G2.com.

What do you dislike about Splitit?

I only have positive feedback. Splitit has enabled my company to manage our cash flow and schedule payments as well as grow the business. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"The Perfect tool to upsell to any Country Customer."
What do you like best about Splitit?

We can use it with any Country of origin of the clients. Our sales are protected by the Pre-Auth system. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

It is not that easy to be understood by the clients. We had to set our own documentation to explain the ecommerce clients how it works. Review collected by and hosted on G2.com.

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Splitit Features
Email Notifications
Invoicing
Customer Portal
Payment Gateway
Payment Tracking
E-commerce Integration
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