Sezzle Reviews & Product Details

Based in Minneapolis, Minnesota, Sezzle is a public-benefit corporation on a mission to financially empower the next generation. Sezzle’s #1-shopper-rated Buy Now, Pay Later product enables millions of shoppers across the United States and Canada to take control of their spending, be more responsible, and gain access to financial freedom. Serving more than 40,000 online merchants and over 3MM shoppers, Sezzle allows shoppers to make their purchase today with 4 payments over the following 6 weeks, interest-free! Sezzle also offers customers the option to reschedule their payment once for free, and the max fee for late payment is $10. Sezzle is the financially responsible solution to buy now, pay later. What's in it for merchants? Increased conversions, AOV, and shopper frequency. The best part? Sezzle takes on all the risk of fraud, chargebacks, and repayment. It's a win, win, WIN.

Seller

Sezzle

Languages Supported

English, French

Product Description

Sezzle increases sales and order values by enabling your customers to buy now and pay later with interest-free installment plans.

Overview by

Jake Necklen

Discussions

Sezzle Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

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Top-Rated Alternatives

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Sezzle Integrations

(1)

Integration information sourced from real user reviews.

Sezzle Media

Sezzle's dynamic product page widget displays the installment amount below the product price, to educate shoppers early in the buying process that they can Buy Now & Pay Later. This helps retail partners dramatically increase conversion and average order value.

Shoppers have the opportunity to learn more by clicking the Sezzle widget, accessing the modal that can help them familiarize themselves with our service.

Sezzle Reviews (120)

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Noah R.

Marketing Director

Small-Business (50 or fewer emp.)

12/16/2025

"Buy Now Pay Later Expands Our Customer Base"

4.5/5

What do you like best about Sezzle?

Buy now pay later opens a new market for price conscious buyers. Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

How much they take out of commissions from us. Review collected by and hosted on G2.com.

sarah f.

Account Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

8/28/2020

"Sezzle Review"

5/5

What do you like best about Sezzle?

I love that my shoppers are able to by more high end products by splitting their payments. The interface that users can use during check out saves time and helps convert the customer to a sale. Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

Nothing! I wish more companies were a part of this platform. The admin website could use an upgrade to minimize the menu options. There are things like finances that could live together and not on separte tabs/pages. Review collected by and hosted on G2.com.

Recommendations to others considering Sezzle:

If you want to see your audience grow along with sales, this platform is great for anyone trying to boost sales of higher end items or bulk/wholesale merchandise. Even if your products have a lower price point, it gives the buyer the option for possibly their next purchase which hopefully will be higher! Review collected by and hosted on G2.com.

What problems is Sezzle solving and how is that benefiting you?

Solving the issue of having abandoned carts and expanding my customer base. I was able to add new products, upgrade my internal machines and turn out product quicker. Review collected by and hosted on G2.com.

Howard B.

Small-Business (50 or fewer emp.)

9/5/2023

"Excellent service and our customers love it."

5/5

What do you like best about Sezzle?

I use Shopify for my e-commerce business and it was extremely to integrate with Sezzle. It was heavily requested by customers and we are glad we were able to sign up and use Sezzle. Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

I have not had any negative experiences thus far with sezzle. I have nothing negative to say! Review collected by and hosted on G2.com.

Seth E.

Senior Vice President of Sales

Computer Software

Small-Business (50 or fewer emp.)

2/8/2024

"Charged me without authorization, won't talk to me"

0/5

What do you like best about Sezzle?

Nothing at alll...rip off interest rates and no customer service Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

You cannot speak with a human being. No good! Review collected by and hosted on G2.com.

Matt B.

Business Owner, Electrician

Small-Business (50 or fewer emp.)

12/5/2022

"Buyer Beware!"

0/5

What do you like best about Sezzle?

Sezzle is a nice concept, in theory. Unfortunately, it doesn't work. Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

It isn't easy to work with Sezzle for numerous reasons. Please read about my experience below. Review collected by and hosted on G2.com.

What problems is Sezzle solving and how is that benefiting you?

I made a purchase on the Sezzle website about three months ago. At the same time, I purchased my product; I also enrolled in the Sezzle Premium plan for $9.99/month.

The purchase, delivery and my first two payments went as planned without any issues. However, when I tried paying off my account balance, which included the 3rd and 4th scheduled payments on my account, I could not do so on the Sezzle website (sezzle.com) or via the Sezzle mobile app.

After contacting Sezzle support, Sezzle claims that somehow the payment portal attached to my account is not working properly and, therefore, cannot process any payments. Between voice and website chat, I have since contacted Sezzle support seven different times now, with supporting evidence of each interaction. The issue on my account has been escalated on four separate occasions, each time with a Sezzle support agent telling me the issue would be researched and that someone from Sezzle would be reaching out to me with a resolution or solution. One month into the process (and after four escalations), I still have not been contacted back by Sezzle support.

It absolutely baffles me that this business is unable to accept or process my payment... by phone, website or mobile app. I just don't understand. Sezzle indicates that they report to the major credit bureaus. The last thing I need is for this company to report my account as late or unpaid to the credit bureaus due to whatever internal issues they are experiencing. I am unable to reach anyone of authority with this company. I cannot locate corporate headquarters numbers for them either. I have been more than patient with them, but this is absolutely ridiculous at this point.

What am I to do? I am at a complete loss for options and words. How is it possible I cannot receive any support on this issue? This is so disheartening. Review collected by and hosted on G2.com.

Ed A.

Tennis Official/Referee

Small-Business (50 or fewer emp.)

3/7/2023

"Great way to make a purchase without breaking your budget and build credit simultaneously"

5/5

What do you like best about Sezzle?

Great way to make a purchase without breaking your budget and build credit simultaneously. It is easy and quick. Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

Wish that more retailers used them to help with purchasing things I want or need. Review collected by and hosted on G2.com.

Tonya S.

Assistant to the President

Small-Business (50 or fewer emp.)

10/31/2022

"Most Dishonest Company I Have Ever Had the Misfortune to Deal With!!!!!"

0/5

What do you like best about Sezzle?

Nothing they are a horrible company and only support the retailers there is 0 support for the customer! Don't ever file a dispute against them because they hold your account hostage and lie about how long it takes to get the isssue resolved! Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

No customer support at ALL! They have filed a late charge against me for no logical reason keep in mind the amount is for $3.98 and even though I have 3 solid cc's connected to my account that the money could have been drawn from! It is because I filed a dispute against them that they have held up my account keeping in mind that I closed the dispute which should have been resolved the same day but they first told me it could be 30 days to correct and now they are telling me it could be much longer. They are a bunch of liars! J.P.Morgan advised me the matter should have been cleared up immediately and Sezzle is saying now up to 60 days or more???? Who do you believe? Sezzle or one of the oldest and largest financial institutions in the world??? My bet is on J.P. Morgan!!!!!! Sezzle is just mad and they are trying to punish me for filing a dispute against them. The only reason Inresorted to that is the retailer canceled my order and gave me a credit with their shop and I wanted a refund instead. The retailer never notified me or gave me a choice it was so bogus! And this entire matter is over $3.98. Believe me when my account is resolved sometime in the future I will be closing it and NEVER using them again. They

Are dishonest and untrustworthy!!!! Review collected by and hosted on G2.com.

Kaleem V.

Business Owner

Small-Business (50 or fewer emp.)

1/16/2023

"Business review"

5/5

What do you like best about Sezzle?

It allows my customers to buy from me and split their payments Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

Nothing everything works well, It works perfectly Review collected by and hosted on G2.com.

Robert J.

C.E.O.

8/29/2022

"I think sezzle is one of the best add ons offered for retail options."

5/5

What do you like best about Sezzle?

The best part is breaking up payments so you don't leave your self short for other important things that happen randomly. Like needing to get diapers for your babies or running out of groceries etc Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

I honestly have yet to deal with any negative issues. I can say that each transaction that I've ever made using sezzle was a smooth transition from the sale to the payments. Most times paying off the weeks in advance which was a bonus option. Review collected by and hosted on G2.com.

siddhant a.

Marketing head

Consumer Goods

Small-Business (50 or fewer emp.)

1/19/2023

"Better e-commerce conversions with Sezzle"

5/5

What do you like best about Sezzle?

Sezzle allow customers to buy now and pay later in small installments. It is a great option to attract all kinds of customers Review collected by and hosted on G2.com.

What do you dislike about Sezzle?

I think the platform is great. I don't see any missing features Review collected by and hosted on G2.com.