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G2 recognized SpinOne
SpinOne

By SpinAI

4.8 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with SpinOne?

SpinOne Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of SpinOne, finding it reliable for data management and recovery. (37 mentions)
Users commend the outstanding customer support from SpinOne, highlighting responsiveness and genuine investment in their success. (34 mentions)
Users value the reliability of SpinOne, appreciating its smooth performance and consistent backups without issues. (25 mentions)
Users appreciate the reliable and effortless backups of SpinOne, providing peace of mind without the need for constant monitoring. (23 mentions)
Users find the easy setup of SpinOne highly beneficial, making management simple for non-technical individuals. (20 mentions)
Users value the simple and effective backup features of SpinOne, ensuring hassle-free data protection and recovery. (19 mentions)
Users appreciate the robust security features and user-friendly design of SpinOne, enhancing data management and protection. (18 mentions)
Users value the exceptional data security features of SpinOne, ensuring reliable backups and compliance management effortlessly. (17 mentions)
Users find SpinOne's intuitive and user-friendly interface makes navigation easy and enhances the overall experience. (17 mentions)
Users consider the cost for archived users too high, impacting the overall value and accessibility of SpinOne. (8 mentions)
Users face backup issues with SpinOne, including incomplete backups and limited cross-platform restore options. (7 mentions)
Users find the interface confusing initially, causing complications with licensing and accounting adjustments. (7 mentions)
Users find the unclear guidance for advanced features of SpinOne challenging, especially for newcomers seeking help. (5 mentions)
Users express concerns about the lack of backup verification, making it difficult to ensure data safety. (4 mentions)
Users feel that the limited storage options and pricing could be more flexible for archived users. (3 mentions)
Users experience access limitations to certain features, creating frustration due to unclear upgrade requirements and package restrictions. (2 mentions)

Top Pros or Advantages of SpinOne

1. Ease of Use
Users appreciate the ease of use of SpinOne, finding it reliable for data management and recovery.
See 37 mentions

See Related User Reviews

Annika L.
AL

Annika L.

Small-Business (50 or fewer emp.)

5.0/5

"A Truly Outstanding Product with Top-Notch Support"

What do you like about SpinOne?

We’re incredibly happy with SpinAI (SpinOne) — it’s a fantastic product that has truly delivered on its promises. The platform is reliable, easy to us

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple reliability for a non-profit use"

What do you like about SpinOne?

We are a non-profit using SpinOne to manage backing up all our data. It integrates simply with Google shared drive and allows us easy monitoring and c

2. Customer Support
Users commend the outstanding customer support from SpinOne, highlighting responsiveness and genuine investment in their success.
See 34 mentions

See Related User Reviews

Annika L.
AL

Annika L.

Small-Business (50 or fewer emp.)

5.0/5

"A Truly Outstanding Product with Top-Notch Support"

What do you like about SpinOne?

We’re incredibly happy with SpinAI (SpinOne) — it’s a fantastic product that has truly delivered on its promises. The platform is reliable, easy to us

Jithin J.
JJ

Jithin J.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent product with unique features"

What do you like about SpinOne?

Amazing Customer Support and user freindly console

3. Reliability
Users value the reliability of SpinOne, appreciating its smooth performance and consistent backups without issues.
See 25 mentions

See Related User Reviews

Annika L.
AL

Annika L.

Small-Business (50 or fewer emp.)

5.0/5

"A Truly Outstanding Product with Top-Notch Support"

What do you like about SpinOne?

We’re incredibly happy with SpinAI (SpinOne) — it’s a fantastic product that has truly delivered on its promises. The platform is reliable, easy to us

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Long time user of SpinOne"

What do you like about SpinOne?

What I like most about SpinOne is how easy it is to use and how reliable it’s been for us. We've used it many times to restore data without any issues

4. Backup Ease
Users appreciate the reliable and effortless backups of SpinOne, providing peace of mind without the need for constant monitoring.
See 23 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Long time user of SpinOne"

What do you like about SpinOne?

What I like most about SpinOne is how easy it is to use and how reliable it’s been for us. We've used it many times to restore data without any issues

Ilya L.
IL

Ilya L.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, Worry-Free Backup Solution with Great Customer Support"

What do you like about SpinOne?

I’ve been using SpinAI for quite some time now, and I can confidently say it’s been a great experience. While I don’t need to use it every day, I love

5. Easy Setup
Users find the easy setup of SpinOne highly beneficial, making management simple for non-technical individuals.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SpinOne: The Essential Cybersecurity Tool for Peace of Mind"

What do you like about SpinOne?

SpinOne has quickly become an indispensable tool for both my business and personal cybersecurity needs. Its user-friendly interface makes it incredibl

Michael B.
MB

Michael B.

Small-Business (50 or fewer emp.)

5.0/5

"Caring and professional"

What do you like about SpinOne?

SpinOne offers highly professional service with a personal touch. I have used a few other SAAS backup/protection solutions in the past and I have neve

6. Backup Features
Users value the simple and effective backup features of SpinOne, ensuring hassle-free data protection and recovery.
See 19 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Peace of Mind"

What do you like about SpinOne?

Spin fills a huge gap for us, as a small organization without tech expertise. We depend on the peace of mind that are files are backed-up, and that ar

Brian G.
BG

Brian G.

Mid-Market (51-1000 emp.)

5.0/5

"Quick, easy, reliable backups"

What do you like about SpinOne?

We use Spin to back up our Google domain for about 1000 students and employees. We were very pleased with the customer service and tech support durin

7. Features
Users appreciate the robust security features and user-friendly design of SpinOne, enhancing data management and protection.
See 18 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Very useful Site"

What do you like about SpinOne?

We in no way use SpinOne to the fullest capacity that we could, but what we do use is pretty easy and intuitive. The added benefits of the risk asses

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Robust and cost-effective tool for SaaS backup"

What do you like about SpinOne?

The product is straightforward and easy to use. New features are added regularly. Technical support interactions have been fast and professional, incl

8. Data Security
Users value the exceptional data security features of SpinOne, ensuring reliable backups and compliance management effortlessly.
See 17 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"How Spin Transformed Our Data Security and ROI"

What do you like about SpinOne?

As Head of IT, I was focused on finding a data protection solution that could scale with our growing infrastructure and deliver real value without inf

👨🏾‍💻 Sami I.
👨I

👨🏾‍💻 Sami I.

Mid-Market (51-1000 emp.)

5.0/5

"Great backup software with ransomware protection!"

What do you like about SpinOne?

The ransomware protection is a great piece of mind in case of malware getting past our defenses.

9. User Interface
Users find SpinOne's intuitive and user-friendly interface makes navigation easy and enhances the overall experience.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SpinOne: The Essential Cybersecurity Tool for Peace of Mind"

What do you like about SpinOne?

SpinOne has quickly become an indispensable tool for both my business and personal cybersecurity needs. Its user-friendly interface makes it incredibl

Verified User
I

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great Experience"

What do you like about SpinOne?

The SpinOne team has always been super helpful whenever I need assistance. Their dashboard and user interface is intuitive and easy to navigate. Overa

Top Cons or Disadvantages of SpinOne

1. Expensive
Users consider the cost for archived users too high, impacting the overall value and accessibility of SpinOne.
See 8 mentions

See Related User Reviews

Rick H.
RH

Rick H.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Backup & Ransomware Protection in One Smart Package"

What do you dislike about SpinOne?

The pricing for archived users could be more flexible. I would expect a higher allowance of free archived users, especially considering they don’t con

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple reliability for a non-profit use"

What do you dislike about SpinOne?

The only negative for us is the cost, but we haven't found anything even remotely similar in price or performance.

2. Backup Issues
Users face backup issues with SpinOne, including incomplete backups and limited cross-platform restore options.
See 7 mentions

See Related User Reviews

James A.
JA

James A.

Mid-Market (51-1000 emp.)

5.0/5

"Spin is THE ONE"

What do you dislike about SpinOne?

This is probably common with most providers, but we're always reminded of what we don't have in our package. All the options for their platform are s

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Peace of Mind for our Google Workspace Data"

What do you dislike about SpinOne?

The pricing model, paying per user, may not always suit. We have many Google Workspace accounts that don't justify having their own backup license wi

3. Poor Interface Design
Users find the interface confusing initially, causing complications with licensing and accounting adjustments.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SpinOne provides easy-to-configure policies and reliable backups, streamlining cloud data protection"

What do you dislike about SpinOne?

We have had some minor issues with the software licensing interface when adding more licenses, but the support team has been great in resolving this m

VS

Vince S.

Small-Business (50 or fewer emp.)

5.0/5

"Cost effective and robust cloud backup solution for Google Workspace"

What do you dislike about SpinOne?

The user interface can be a bit confusing when first getting started.

4. Unclear Guidance
Users find the unclear guidance for advanced features of SpinOne challenging, especially for newcomers seeking help.
See 5 mentions

See Related User Reviews

Michael W.
MW

Michael W.

Mid-Market (51-1000 emp.)

4.5/5

"Spine does exactly what you expect and more"

What do you dislike about SpinOne?

There’s not much to dislike about SpinOne. If anything, some of the more advanced features could benefit from clearer in-app guidance or tooltips, esp

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Robust and cost-effective tool for SaaS backup"

What do you dislike about SpinOne?

The knowledge base is limited and consists primarily of articles describing a few common use cases. A more robust help center would be valuable.

5. Lack of Backup
Users express concerns about the lack of backup verification, making it difficult to ensure data safety.
See 4 mentions

See Related User Reviews

James A.
JA

James A.

Mid-Market (51-1000 emp.)

5.0/5

"Spin is THE ONE"

What do you dislike about SpinOne?

This is probably common with most providers, but we're always reminded of what we don't have in our package. All the options for their platform are s

Jithin J.
JJ

Jithin J.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent product with unique features"

What do you dislike about SpinOne?

A lot of manual work has to be done to get appropriate report. Lack of dashboards.

6. Limited Storage
Users feel that the limited storage options and pricing could be more flexible for archived users.
See 3 mentions

See Related User Reviews

Rick H.
RH

Rick H.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Backup & Ransomware Protection in One Smart Package"

What do you dislike about SpinOne?

The pricing for archived users could be more flexible. I would expect a higher allowance of free archived users, especially considering they don’t con

AK

Andy K.

Mid-Market (51-1000 emp.)

5.0/5

"Best Google Workspace data protection platform"

What do you dislike about SpinOne?

I wish storage is unlimited vs preallocted pooled storage as other backup tools I've came across offer unlimited storage. This is migitated with thei

7. Access Limitations
Users experience access limitations to certain features, creating frustration due to unclear upgrade requirements and package restrictions.
See 2 mentions

See Related User Reviews

James A.
JA

James A.

Mid-Market (51-1000 emp.)

5.0/5

"Spin is THE ONE"

What do you dislike about SpinOne?

This is probably common with most providers, but we're always reminded of what we don't have in our package. All the options for their platform are s

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Nimble yet powerful"

What do you dislike about SpinOne?

While the reporting is comprehensive, it could be more customizable. Even better would be the availability of an API to do custom dashboards outside t

SpinOne Reviews (118)

Reviews

SpinOne Reviews (118)

4.8
118 reviews
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Uday K.
UK
IT Manager
Mid-Market (51-1000 emp.)
"Automated backups and easy restore process give users peace of mind."
What do you like best about SpinOne?

SpinOne consolidates multiple security tools into a single dashboard, reducing complexity and saving up to 60% of admin time compared to using separate point solutions. It covers:

SaaS Backup & Recovery

Ransomware Detection & Response

Data Leak Prevention (DLP)

Security Posture Management (SSPM)

Enterprise Browser Security. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

Lack of advanced backup management features, making it hard to free up space or manage versions effectively.

Some users report issues with large backups, especially during migrations between Google accounts, leading to delays and frustration.

While generally user-friendly, a few users mention poor interface design in certain areas, which can hinder navigation for complex tasks. Review collected by and hosted on G2.com.

Ryan B.
RB
Director of IT Operations
Mid-Market (51-1000 emp.)
"Quick Setup, But Limited Cross-Platform Backup Options"
What do you like best about SpinOne?

Very easy to set up and get started. Our onboarding was very fast, and data was being backed up immediately. We have not seen many glitches, and even when there is one, Spin tech team generally reaches out to us before we notice it on the dashboard. We use it the application sparingly mainly to spot check that the back ups are working, and just getting ready to roll out End User access to restore their data themselves. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

You can't backup from Google and then restore to Microsoft or vice versa. This would help make migrations significantly easier and something spin should really look into. I also think they could benefit from a client based back up solution. In some cases, we need a client on a desktop or a server as the data does not play well with Google or Microsoft Cloud Storages. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Help align your technology and business needs with SpinOne!"
What do you like best about SpinOne?

For us, the software works very well within Google and Microsoft environments...even backing things up that other tools cannot see like the consolidated "virtual" folders in Google Drive when local directories are synced to Drive.

The custom success managers and support engineers are incredibly responsive, helpful, and flexible to ensure you're getting the most out of their software to meet your business needs.

Having a backup software like this allows us to easily access this on a regular basis to ensure data integrity, backup status, and ability to restore...and this is all such an easy, straightforward process. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

I have nothing bad to say about SpinOne. My entire experience with the software and the Spin team has been exceptional. Review collected by and hosted on G2.com.

HY
IT Specialist
Mid-Market (51-1000 emp.)
"SpinOne is a great security and back up tool"
What do you like best about SpinOne?

SpinOne is a powerful and reliable platform that brings peace of mind by continuously monitoring your environment and providing strong security. One of its key strengths is its ability to set up a wide range of detection rules to automatically prevent risky applications and browser extensions from gaining access.

The platform also offers robust backup and ransomware protection, ensuring that your data remains safe and recoverable in the event of an attack. Overall, SpinOne is a great choice for organizations looking to enhance their security and minimize risk. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

Overall, SpinOne is a great tool for securing SaaS environments. It offers strong protection through continuous monitoring, ransomware defense, and customizable detection rules. They've made noticeable improvements in sensitive data detection and control, which is a big plus.

However, there are a few areas where I'd like to see more development. For example, I would love to have more granular control options for each Google Shared Drive, along with enhanced shared drive management features. Additional menu options or dashboards that provide better visibility into individual shared drives would greatly improve our understanding and oversight.

With continued updates in these areas, SpinOne could become an even more comprehensive solution for managing and securing cloud data. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Worry Free Backup Tool"
What do you like best about SpinOne?

SpinOne gives us data security and complete peace of mind. Integration and Setup are particularly easy. Just add your employees or shared drives to the Backup list, then you can relax. We don't restore stuff much, but whenever we need that, it never fails. That is a really big plus to have such a backup tool you could rely on all the time. Overall, we are happy and looking forward to working with SpinOne. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

Reporting capabilities... There were a few times when we had to obtain a usage report per user, but it wasn't available through the dashboard. We had to wait for the support team to generate that for us. Review collected by and hosted on G2.com.

GC
Managing Director
Small-Business (50 or fewer emp.)
"Inherent Security. Intentional Protection."
What do you like best about SpinOne?

Our analysis and experience with SpinOne have revealed a platform that excels in its simplicity and user-centric design, making it a standout solution for SaaS data protection. The overall ease of use, from installation and initial configuration to ongoing management, is a significant advantage that we believe warrants recognition.Customer support is outstanding. Managing our overall risk daily it is perfect for reporting, managing. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

To date, we have not encountered any significant operational issues, functional gaps, or elements of the user experience that we would classify as a 'dislike'. The platform has consistently performed as specified, meeting and often exceeding our expectations for a SaaS data protection solution. Review collected by and hosted on G2.com.

Bohdan S.
BS
Google Cloud Presale Engineer
Mid-Market (51-1000 emp.)
"Essential and easy-to-use backup for Google Workspace"
What do you like best about SpinOne?

The ease of use and reliable, granular backup of our Google Workspace data is what we like best. The interface is intuitive, and setting up backups for our entire domain was quick and easy. Knowing our critical data (like Gmail, Drive, Shared Drives) is safely protected and easily restorable gives us great peace of mind. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

So far I like everything, I haven't noticed any noticeable problems. Review collected by and hosted on G2.com.

Helen A.
HA
Operations Manager
Small-Business (50 or fewer emp.)
"Does what we need it to"
What do you like best about SpinOne?

We wanted a little more security for our data stored in Google Drive, and Spin.ai has provided it. Easy setup, and every time I have tested it (I do regular testing) I have always been able to recover even data that was deleted years ago. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

I didn't find the user interface all that intuitive and it has taken me a while to really feel at home with it. Review collected by and hosted on G2.com.

Rick H.
RH
IT Director
Mid-Market (51-1000 emp.)
"Effortless Backup & Ransomware Protection in One Smart Package"
What do you like best about SpinOne?

The seamless onboarding and effortless recovery. New Google users are automatically protected, so we never have to worry about setting up backups manually for new accounts or shared Google Drives. On top of that, finding and retrieving backups is incredibly easy—whether it’s a single file or an entire mailbox, the process is fast, intuitive, and reliable. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

The pricing for archived users could be more flexible. I would expect a higher allowance of free archived users, especially considering they don’t consume active resources. As it stands, I find the cost for archived users relatively high. Review collected by and hosted on G2.com.

Response from Courtney Ostermann of SpinOne

Hi Rick and thanks for your feedback. We're constantly improving our interface to give you more visibility and have recently even made some changes that give you a clearer picture of your data. If you'd like, please reach out to us at support@spin.ai and our team of experts can assist you.

Michael W.
MW
IT Manager
Mid-Market (51-1000 emp.)
"Spine does exactly what you expect and more"
What do you like best about SpinOne?

What I like best about SpinOne is the combination of a strong, reliable product and outstanding support. The platform is easy to use and provides solid protection, but what really stands out is the proactive customer service — the team regularly checks in, offers guidance, and sets up workshops or Q&A sessions to ensure we’re getting the most out of the product. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

There’s not much to dislike about SpinOne. If anything, some of the more advanced features could benefit from clearer in-app guidance or tooltips, especially for newer users. But overall, the platform is intuitive and the support team is always available to help if anything is unclear. Review collected by and hosted on G2.com.

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