Spice Technology Group Inc. Reviews & Product Details

I've used Spice Technology Group's EDI portal to view and manage purchase orders for one of my customers. While my interaction with their services is limited to the portal, I've found the platform to be reliable and easy to navigate. The interface is clean, and accessing POs is straightforward, which helps streamline my workflow and communication with the customer.

Though I haven't had direct interaction with their support team or implementation services, the portal experience has been smooth and consistent, with no major issues to report. Based on this usage, Spice Technology Group appears to be a solid EDI provider for businesses looking for dependable order management tools. Review collected by and hosted on G2.com.

Decent EDI Portal – No Issues, Limited Use Review collected by and hosted on G2.com.

It is Easy to maneuver the site and add the necessary information needed. I am on the site at least four months or more within a year. Review collected by and hosted on G2.com.

The new website was not self-explanatory when I first started using it. I preferred the previous version although it was old school. In order to understand where everything was, I did have to contact the support team. Review collected by and hosted on G2.com.

The upside of Spice TG is that their tech personnel are extremely helpful and solution-oritened. They work with you to resolve anything that may crop up and definitely give you the feeling that they're there to assist you. Review collected by and hosted on G2.com.

I have had no bad experiences with the group - overall good and helpful people very willing to work to a solution with their customers. Review collected by and hosted on G2.com.

It's pretty easy to use and the customer support is expediant. Review collected by and hosted on G2.com.

Some of the screens do not have easy visability.

i/e: When creating the ASN / Packing information (cartons are hard to see / gather when editing information. If I need to add details to cartons,... I need to individually click each carton that needs editing. This takes a lot of time and can be frustrating. Review collected by and hosted on G2.com.

The program is user friendly. I highly recommend this business. Review collected by and hosted on G2.com.

Sometimes it takes a day or two to troubleshoot on system issues Review collected by and hosted on G2.com.

Great support, and easy to use once fully trained Review collected by and hosted on G2.com.

So far no dislikes. Most were user errors while learning the program. Review collected by and hosted on G2.com.

Adaptable and a Good Team.

Open to all communication and possibilities. Review collected by and hosted on G2.com.

still require improvement on the system and flexibility Review collected by and hosted on G2.com.

The help group for Spice is very extremely helpful and very quick to respond Review collected by and hosted on G2.com.

The search menu in the message hub does not work well Review collected by and hosted on G2.com.

Response Time from the support which help in resolving issues with client, Review collected by and hosted on G2.com.

Too many information needed like file name. Review collected by and hosted on G2.com.

Supply chain and digital transformation journey and easy navigation as well on the portal and great support. Review collected by and hosted on G2.com.

Sometimes the scale to size the organization with the licensing side. Review collected by and hosted on G2.com.