--- title: Spice Technology Group Inc. Reviews meta\_title: 'Spice Technology Group Inc. Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Spice Technology Group Inc. works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Spice Technology Group Inc. Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **exceptional customer support** from Spice Technology Group Inc., ensuring effective assistance throughout their experience. [(5 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=1970447&qs=pros-and-cons#reviews) Users value the **ease of use** of Spice Technology Group Inc., highlighting its user-friendly design and responsive support. [(5 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=1970450&qs=pros-and-cons#reviews) Users value the **easy navigation** of Spice Technology Group's EDI portal, enhancing their order management experience. [(2 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=1970446&qs=pros-and-cons#reviews) Users value the **quick response time** from Spice Technology support, enhancing their issue resolution experience. [(2 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2015647&qs=pros-and-cons#reviews) Users find the **easy integrations** of Spice Technology Group Inc. convenient for efficiently adding necessary information. [(1 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039786&qs=pros-and-cons#reviews) Users experience frequent **inadequate search** functionality in the message hub, leading to frustration in locating information. [(1 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2062591&qs=pros-and-cons#reviews) Users find the platform has **limited integration** , restricting its overall usefulness and functionality. [(1 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039781&qs=pros-and-cons#reviews) Users find **limited visibility** on some screens frustrating, especially when editing carton information, causing inefficiencies. [(1 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2015649&qs=pros-and-cons#reviews) Users find the **poor customer support** unhelpful, struggling to navigate the new website without assistance. [(1 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039780&qs=pros-and-cons#reviews) Users find the **poor interface design** frustrating, needing support to navigate the unintuitive new website. [(1 mentions)](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039779&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Spice Technology Group Inc. ##### 1. Customer Support Users appreciate the **exceptional customer support** from Spice Technology Group Inc., ensuring effective assistance throughout their experience. [ See 5 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=1970447&qs=pros-and-cons#reviews) See Related User Reviews JG Jeannette G. Small-Business (50 or fewer emp.) 5.0/5 "Town Shoe - DSW" What do you like about Spice Technology Group Inc.? It’s pretty easy to use, and the customer support is responsive and expedient. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Spice User" What do you like about Spice Technology Group Inc.? The help group for Spice is very extremely helpful and very quick to respond ##### 2. Ease of Use Users value the **ease of use** of Spice Technology Group Inc., highlighting its user-friendly design and responsive support. [ See 5 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=1970450&qs=pros-and-cons#reviews) See Related User Reviews JG Jeannette G. Small-Business (50 or fewer emp.) 5.0/5 "Town Shoe - DSW" What do you like about Spice Technology Group Inc.? It’s pretty easy to use, and the customer support is responsive and expedient. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Absolutely Love This Software!" What do you like about Spice Technology Group Inc.? The program is user friendly. I highly recommend this business. ##### 3. Navigation Ease Users value the **easy navigation** of Spice Technology Group's EDI portal, enhancing their order management experience. [ See 2 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=1970446&qs=pros-and-cons#reviews) See Related User Reviews ![Thomas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas L.") TL Thomas L. Mid-Market (51-1000 emp.) 5.0/5 "Consistent and User-Friendly EDI Portal Use" What do you like about Spice Technology Group Inc.? I've used Spice Technology Group's EDI portal to view and manage purchase orders for one of my customers. While my interaction with their services is ![Shalini K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalini K.") SK Shalini K. Mid-Market (51-1000 emp.) 4.0/5 "Spice Technology Review" What do you like about Spice Technology Group Inc.? Supply chain and digital transformation journey and easy navigation as well on the portal and great support. ##### 4. Response Time Users value the **quick response time** from Spice Technology support, enhancing their issue resolution experience. [ See 2 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2015647&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Spice User" What do you like about Spice Technology Group Inc.? The help group for Spice is very extremely helpful and very quick to respond ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Ajay Review" What do you like about Spice Technology Group Inc.? Response Time from the support which help in resolving issues with client, ##### 5. Easy Integrations Users find the **easy integrations** of Spice Technology Group Inc. convenient for efficiently adding necessary information. [ See 1 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039786&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy site to use" What do you like about Spice Technology Group Inc.? It is Easy to maneuver the site and add the necessary information needed. I am on the site at least four months or more within a year. ### 5 Cons or Disadvantages of Spice Technology Group Inc. ##### 1. Inadequate Search Users experience frequent **inadequate search** functionality in the message hub, leading to frustration in locating information. [ See 1 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2062591&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Spice User" What do you dislike about Spice Technology Group Inc.? The search menu in the message hub does not work well ##### 2. Limited Integration Users find the platform has **limited integration** , restricting its overall usefulness and functionality. [ See 1 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039781&qs=pros-and-cons#reviews) See Related User Reviews ![Thomas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas L.") TL Thomas L. Mid-Market (51-1000 emp.) 5.0/5 "Consistent and User-Friendly EDI Portal Use" What do you dislike about Spice Technology Group Inc.? Decent EDI Portal – No Issues, Limited Use ##### 3. Limited Visibility Users find **limited visibility** on some screens frustrating, especially when editing carton information, causing inefficiencies. [ See 1 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2015649&qs=pros-and-cons#reviews) See Related User Reviews JG Jeannette G. Small-Business (50 or fewer emp.) 5.0/5 "Town Shoe - DSW" What do you dislike about Spice Technology Group Inc.? Some of the screens do not have easy visability. i/e: When creating the ASN / Packing information (cartons are hard to see / gather when editing inf ##### 4. Poor Customer Support Users find the **poor customer support** unhelpful, struggling to navigate the new website without assistance. [ See 1 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039780&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy site to use" What do you dislike about Spice Technology Group Inc.? The new website was not self-explanatory when I first started using it. I preferred the previous version although it was old school. In order to unde ##### 5. Poor Interface Design Users find the **poor interface design** frustrating, needing support to navigate the unintuitive new website. [ See 1 mentions ](https://www.g2.com/products/spice-technology-group-inc/reviews?filters%5Bsentiment_snippet%5D=2039779&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy site to use" What do you dislike about Spice Technology Group Inc.? The new website was not self-explanatory when I first started using it. I preferred the previous version although it was old school. 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SVP, CIO Mid-Market (51-1000 emp.) 5/5/2026 "Spice Technology Group: Exceptional Integrations, Fast Support, and Unmatched Value" 5/5 What do you like best about Spice Technology Group Inc.? Spice has been one of our most revered partners. They were instrumental in guiding us to implementing some of the most difficult integrations and performed at the highest level. The support team is incredibly knowledgeable and very quick to respond. They have significantly improved the efficiencies within our organization and were extremely helpful and getting many external vendors onboarded through EDI. Their monthly pricing for our services is unmatched with any vendor we've seen before, and any enhancements required were done quickly and accurate and priced very reasonably. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? Honestly, there is nothing negative I can say about Spice Technology Group. Everyone from the top to the support people are very knowledgeable, helpful and very responsive. Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? There have been many, but Spice specifically handled the onboarding of 3 concession vendors through EDI (there were many more), each of whom had different requirements and technical challenges. Through the Project Management to implementation, all were implemented successfully and on-time. The post launch support was incredible just to add to the already great service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JG Jeannette G. A/R, Import Coordinator Small-Business (50 or fewer emp.) 2/5/2025 "Town Shoe - DSW" 5/5 What do you like best about Spice Technology Group Inc.? It’s pretty easy to use, and the customer support is responsive and expedient. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? Some of the screens do not have easy visability. i/e: When creating the ASN / Packing information (cartons are hard to see / gather when editing information. If I need to add details to cartons,... I need to individually click each carton that needs editing. This takes a lot of time and can be frustrating. Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? Spice smoothly facilitates communication between vendor and customer Review collected by and hosted on G2.com. Show More 4/22/2026 Current UserValidated ReviewerSource: Organic SK Sergey K. Software Engineering Manager Enterprise (\> 1000 emp.) 4/27/2026 "Quick, Responsive EDI partner" 4.5/5 What do you like best about Spice Technology Group Inc.? My primary area of interaction with Spice team was around Support / Dev for EDI with vendors (supply chain automation solutions). The interactions were very quick and responsive, thanks! Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? No particular dislikes, while scope of my personal usage were limited to integration backend due to nature of role. Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? Spice helps us to make EDI with vendors for supply chain events automation (products data creation, POs, ASNs, product movements reports, etc.) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FS FRANK S. EDI Analyst Enterprise (\> 1000 emp.) 5/4/2026 "Great Message Tracking with Responsive, Knowledgeable Support" 4.5/5 What do you like best about Spice Technology Group Inc.? The IMH portal is good message tracking platform. Their team and support are responsive, timely, and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? Sometimes, I don't think their support team understands our problems - not sure if that is our inability to convey the problem in a way they can understand. Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? The seamless integration of multiple trading partners Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DM Deepika M. Senior Manager, Enterprise applications Enterprise (\> 1000 emp.) 5/1/2026 "Experienced, Cooperative Team—but Development Speed Needs Improvement" 2.5/5 What do you like best about Spice Technology Group Inc.? The team is experienced and cooperative. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? The speed of development......................... Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? Solving EDI integrations, the team is always ready to take on challenging projects and maintains a consistently solution-oriented mindset. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Thomas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas L.") TL Thomas L. National Account Manager Mid-Market (51-1000 emp.) 3/26/2025 "Consistent and User-Friendly EDI Portal Use" 5/5 What do you like best about Spice Technology Group Inc.? I've used Spice Technology Group's EDI portal to view and manage purchase orders for one of my customers. While my interaction with their services is limited to the portal, I've found the platform to be reliable and easy to navigate. The interface is clean, and accessing POs is straightforward, which helps streamline my workflow and communication with the customer. Though I haven't had direct interaction with their support team or implementation services, the portal experience has been smooth and consistent, with no major issues to report. Based on this usage, Spice Technology Group appears to be a solid EDI provider for businesses looking for dependable order management tools. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? Decent EDI Portal – No Issues, Limited Use Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? Spice Technology Group provides a centralized EDI portal that allows me to receive notifications when my customer places a purchase order and view the details in real-time. This helps streamline communication, ensures I don’t miss new orders, and improves visibility into what my customer has requested. While my use of the platform is limited, it serves this function reliably and efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") EF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 5/2/2026 "Exceptional Expertise and a True Relationship-Based Partner" 5/5 What do you like best about Spice Technology Group Inc.? Relationship-based partner, with exceptional expertise Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? Limited scope for consulting, can't use as a more general partner Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? Primarily EDI and expertise around supply chain process best practice Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 3/21/2025 "Easy site to use" 5/5 What do you like best about Spice Technology Group Inc.? It is Easy to maneuver the site and add the necessary information needed. I am on the site at least four months or more within a year. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? The new website was not self-explanatory when I first started using it. I preferred the previous version although it was old school. In order to understand where everything was, I did have to contact the support team. Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? I had an order I created the labels for and sent to the factory. After it shipped and I tried to complete the ASN, the site stated I had not completed the labels because the customer has made an update of some kind to the order that was not related to pairs or colors. I had to start the packing all over in order to complete the ASN. I am still unaware if this will create a problem when received by the customer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Beth A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth A.") BA Beth A. account administrator Small-Business (50 or fewer emp.) 3/14/2025 "Spice TG has great support" 5/5 What do you like best about Spice Technology Group Inc.? The upside of Spice TG is that their tech personnel are extremely helpful and solution-oritened. They work with you to resolve anything that may crop up and definitely give you the feeling that they're there to assist you. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? I have had no bad experiences with the group - overall good and helpful people very willing to work to a solution with their customers. Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? They're working on the ASN transaction and also on 860s. As an end user I have no daily EDI programming functions, which is why I put N/A below. However my company does handle various vendors that use Spice TG and I read the raw and submit anything my vendors need help with. Spice TG has managed to update some transactions for my vendors that has helped to streamline the EDI order / invoice process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 10/20/2025 "Absolutely Love This Software!" 5/5 What do you like best about Spice Technology Group Inc.? The program is user friendly. I highly recommend this business. Review collected by and hosted on G2.com. What do you dislike about Spice Technology Group Inc.? Sometimes it takes a day or two to troubleshoot on system issues Review collected by and hosted on G2.com. What problems is Spice Technology Group Inc. solving and how is that benefiting you? automating processes Review collected by and hosted on G2.com. 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