Quick to respond when integrating EDI, very user friendly platform. The Catalog is very straight forward. Review collected by and hosted on G2.com.

No real downsides. It's a great system, pricing is standard, the customer support is efficient. If anything, I would say the initial set-up for EDI is not as smooth, there are many small fixes to be made when connecting with a VAN. Review collected by and hosted on G2.com.

Spice has been one of our most revered partners. They were instrumental in guiding us to implementing some of the most difficult integrations and performed at the highest level. The support team is incredibly knowledgeable and very quick to respond. They have significantly improved the efficiencies within our organization and were extremely helpful and getting many external vendors onboarded through EDI.

Their monthly pricing for our services is unmatched with any vendor we've seen before, and any enhancements required were done quickly and accurate and priced very reasonably. Review collected by and hosted on G2.com.

Honestly, there is nothing negative I can say about Spice Technology Group. Everyone from the top to the support people are very knowledgeable, helpful and very responsive. Review collected by and hosted on G2.com.

Simple and Easy-to-Use Interface

Highly Rated Customer Support Review collected by and hosted on G2.com.

Business Focus

Currently, we have only one customer requiring the use of SPICE; however, more staff members will need to be involved in the system going forward Review collected by and hosted on G2.com.

It’s pretty easy to use, and the customer support is responsive and expedient. Review collected by and hosted on G2.com.

Some of the screens do not have easy visability.

i/e: When creating the ASN / Packing information (cartons are hard to see / gather when editing information. If I need to add details to cartons,... I need to individually click each carton that needs editing. This takes a lot of time and can be frustrating. Review collected by and hosted on G2.com.

My primary area of interaction with Spice team was around Support / Dev for EDI with vendors (supply chain automation solutions).

The interactions were very quick and responsive, thanks! Review collected by and hosted on G2.com.

No particular dislikes, while scope of my personal usage were limited to integration backend due to nature of role. Review collected by and hosted on G2.com.

The portal is very user friendly, and Kiran G with the rollout team was a pleasure to work with. Review collected by and hosted on G2.com.

I did not find a downside of using Spice. Review collected by and hosted on G2.com.

I like their responsiveness and the fact they don't treat customers as numbers. They are also very cost effective for what we are using them for. Review collected by and hosted on G2.com.

Nothing to mention really at this stage. Review collected by and hosted on G2.com.

The IMH portal is good message tracking platform. Their team and support are responsive, timely, and knowledgeable. Review collected by and hosted on G2.com.

Sometimes, I don't think their support team understands our problems - not sure if that is our inability to convey the problem in a way they can understand. Review collected by and hosted on G2.com.

The team is experienced and cooperative. Review collected by and hosted on G2.com.

The speed of development......................... Review collected by and hosted on G2.com.

I've used Spice Technology Group's EDI portal to view and manage purchase orders for one of my customers. While my interaction with their services is limited to the portal, I've found the platform to be reliable and easy to navigate. The interface is clean, and accessing POs is straightforward, which helps streamline my workflow and communication with the customer.

Though I haven't had direct interaction with their support team or implementation services, the portal experience has been smooth and consistent, with no major issues to report. Based on this usage, Spice Technology Group appears to be a solid EDI provider for businesses looking for dependable order management tools. Review collected by and hosted on G2.com.

Decent EDI Portal – No Issues, Limited Use Review collected by and hosted on G2.com.