---
title: Spectrio Reviews
meta_title: 'Spectrio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 198 reviews by the users' company size, role or industry
  to find out how Spectrio works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 198
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Spectrio Reviews
**Vendor:** Spectrio  
**Category:** [Digital Signage Software](https://www.g2.com/categories/digital-signage)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 198
## About Spectrio
Spectrio is a cloud-based customer engagement platform designed to help businesses create consistent and impactful human experiences across various customer touchpoints. By integrating multiple communication channels into one cohesive system, Spectrio enables organizations to effectively manage and enhance their customer interactions, ensuring that every engagement is meaningful and aligned with their brand identity. The platform&#39;s Intelligent Engagement Suite encompasses a wide range of tools, including digital signage, interactive kiosks, audience measurement, overhead music, WiFi marketing, scent marketing, on-hold messaging, and content creation. This comprehensive approach allows businesses to coordinate their messaging and branding efforts seamlessly, rather than treating each channel as a standalone initiative. Whether a company operates a single screen or thousands, Spectrio simplifies the process of publishing content, updating messaging, scheduling campaigns, and managing user access, all while maintaining brand consistency across various locations and customer demographics. Targeted primarily at businesses in retail, hospitality, healthcare, automotive, and corporate sectors, Spectrio serves a diverse audience that requires timely and relevant communication. Common use cases for the platform include digital menu boards, retail displays, healthcare waiting room screens, corporate communications, and interactive kiosks. By providing a flexible and scalable solution, Spectrio empowers organizations to tailor their messaging based on specific locations, audiences, times of day, or business needs, ensuring that communications resonate with customers effectively. One of the standout features of Spectrio is its audience measurement capability, which provides valuable insights into customer engagement within physical spaces. By analyzing traffic patterns, dwell time, and content performance, businesses can gain a clearer understanding of how customers interact with their messaging. These insights enable organizations to refine their strategies, optimize screen placements, and enhance the overall customer experience based on real data. Additionally, Spectrio offers access to Spectrio Studio, an award-winning in-house creative team that assists businesses with video production, motion graphics, branded templates, and interactive experiences. This service alleviates the internal workload of companies, ensuring that content remains fresh and engaging while preventing customer-facing screens from becoming outdated or overlooked. With over 150,000 business locations trusting Spectrio, the platform stands out as a comprehensive solution for managing in-location communications, enhancing customer engagement, and ultimately improving the effectiveness of brand interactions.



## Spectrio Pros & Cons
**What users like:**

- Users highlight the **fantastic client service** of Spectrio, enhancing their overall experience and satisfaction. (1 reviews)
- Users highlight the **easy-to-use dashboard** of Spectrio, simplifying digital signage management and client needs. (1 reviews)
- Users value the **easy-to-use dashboard** and **fantastic client service** that enhance their digital signage experience. (1 reviews)

**What users dislike:**

- Users express significant **privacy concerns** after abrupt changes from Spectrio that damaged long-term business relationships. (1 reviews)

## Spectrio Reviews
  ### 1. Works great… when it works. Hear me out.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Gary N. | Senior Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about Spectrio?**

The user interface and apps are extremely easy to use. Set up of the device is easy and works great for the most part. Customer support is always responsive and helpful, but I'd say the best part is having the ability to remotely control numberous displays remotely.

**What do you dislike about Spectrio?**

I've used enplug for over 7 years now. In many cases, it works just fine, however, I've ran into issues with the devices freezing, failing, and firewall issues. That said, they are fairly inexpensive to replace.

**Recommendations to others considering Spectrio:**

If you need an RSS feed, Id look into other options.

**What problems is Spectrio solving and how is that benefiting you?**

Being able to display locations specifics content, weather, traffic, and date specific event information at various locations has been our challenge and enplug helped us solve that.

  ### 2. The program is Easy to use.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2020

**What do you like best about Spectrio?**

I like that I am not limited to the templates, that I can create my own designs in Screenscape or I can use an outside program and upload those designs.  The Customer Service is amazing as well

**What do you dislike about Spectrio?**

I find the connection rate really finicky.  If you do not have fast and strong connection it does not work and not all our clients do so it is hard to promote the program to my stakeholders.

**Recommendations to others considering Spectrio:**

Ensure you understanding the connection requirment.

**What problems is Spectrio solving and how is that benefiting you?**

We use it in the Tourism Industry to let visitors know what is happening in Campbell River.

  ### 3. Some glitches, but great concept!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2019

**What do you like best about Spectrio?**

The ability to have news and social feeds incorporated are things we could not do with a pre-made video so I love that.

**What do you dislike about Spectrio?**

There have been a handful of technical glitches, screens going black, re-starting the device after it's frozen, and in our particular case have had to have new devices sent to us multiple times. Even today as I write this review I'm having issues logging on to Enplug online to schedule some content and keep getting an error message.

**Recommendations to others considering Spectrio:**

I would recommend considering your uses for it to make sure it fits your needs. If you only need a stagnant screen then it's not necessary, but if you want to show a looping video or social feeds it's a great option. 

**What problems is Spectrio solving and how is that benefiting you?**

We use Enplug in our lobby and conference rooms to display welcome signs, promote our products, and show our social feeds. Keeps our content fresh. Also nice to be able to control all 3 of those screens from one interface on my computer.

  ### 4. Digital Signage

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about Spectrio?**

The ability to remote work on multiple devices. Have the same program or different programs on each device.

**What do you dislike about Spectrio?**

There are issues with the programs freezing often. You have to manually reset it. Also, it will not alert you when one is showing an error, therefore you have to go in and check it often.

**Recommendations to others considering Spectrio:**

Yes, the ease of use is good.

**What problems is Spectrio solving and how is that benefiting you?**

Providing announcements in a different avenue. This allows one more way to show the info.

  ### 5. good software platform but on for it's price or hardware

**Rating:** 3.0/5.0 stars

**Reviewed by:** Stewart E. | Product and Training Specialist, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Spectrio?**

the interface is easy to use and works well.  the way to upload the content is easy.  It is also easy to get the unit up and working well.  The overall interface is what drew me to look at this solution first.

**What do you dislike about Spectrio?**

the hardware is not the greatest quality and it does not easily fit behind low profile displays.  The subscription price point is a little steep when compared to some other competitors like Appspace or even brightsign for free.  I  do not think their system justifies the monthly price that they charge when compared to many of the other competitors.  I also think that the guides and tutorials on their site are kind of lacking for advanced users.

**Recommendations to others considering Spectrio:**

I would pick brightsign over this since the software is free and their hardware is less overall than this subscription price.

**What problems is Spectrio solving and how is that benefiting you?**

I product tested this company along with many others as we sell signage as a company

  ### 6. New to equipment 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Spectrio?**

Fantastic user interface very intuitive.

**What do you dislike about Spectrio?**

I have no dislikes of this product. ....

**What problems is Spectrio solving and how is that benefiting you?**

System wide notifications 

  ### 7. I wish we could add sound

**Rating:** 2.5/5.0 stars

**Reviewed by:** Alban  D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about Spectrio?**

I like to use the widgets, especially the traffic and weather ones. 

**What do you dislike about Spectrio?**

The sound is a big part of what we do. I have to use another program when I want to use sound. 

**What problems is Spectrio solving and how is that benefiting you?**

Employee awareness

  ### 8. Great for interaction

**Rating:** 3.0/5.0 stars

**Reviewed by:** Derek T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2018

**What do you like best about Spectrio?**

The interaction of customers with the screen 

**What do you dislike about Spectrio?**

That now there is little customer service by phone 

**What problems is Spectrio solving and how is that benefiting you?**

Advertising current promotions and announcements

  ### 9. Magical 1/3 of the time, clunky 2/3 of the time

**Rating:** 3.0/5.0 stars

**Reviewed by:** drew W. | Senior Marketing Director, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2016

**What do you like best about Spectrio?**

When it works, the EnPlug is great. It looks good, engages customers and increased foot traffic.

**What do you dislike about Spectrio?**

Most of the time, it doesn't work. I'm using it in three locations. It has taken a month to get two of those three screens working. The third is still screwed up. The hardware doesn't seem to actually respond to the software. There are also a lot of quirks and hidden settings that you need to interact heavily with support to find. Huge pita.

**What problems is Spectrio solving and how is that benefiting you?**

It does help us compete for foot traffic in a retail area. We are using the Instagram app which has also increased engagement.

**Official Response from Colin Bovet:**

> Hi Drew,

I'm sorry to hear you've been experiencing issues with getting your devices up and running. Hopefully the replacement device we sent out will work as smoothly as we'd expect!

I've shared your feedback with my team to ensure we do better the next time around. If there's anything else I can do, please let me know.

Colin Bovet
Head of Marketing, Enplug
colin@enplug.com


## Spectrio Discussions
  - [What is Spectrio used for?](https://www.g2.com/discussions/what-is-spectrio-used-for)

- [View Spectrio pricing details and edition comparison](https://www.g2.com/products/spectrio/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A11%3A35+-0500&secure%5Bsession_id%5D=e9b17888-0817-4616-bef4-b87a80feb10d&secure%5Btoken%5D=d7660b209e8301c9dd41460150df475fd330eff55d215b0227a68f9117327fa1&format=llm_user)

## Spectrio Features
**Additional Functionality**
- Metadata Management
- Version Control
- Collaboration Tools
- Rapid Creation
- Video Tagging
- Social Promotion
- Filtering
- Commenting/Notes
- Privacy Options
- Multi-Channel Marketing
- Mobile Screen Support
- Video Editing
- Live Streaming
- Inside the Video Search
- Brand Overlay
- Customizable Branding
- Presentation Streaming
- Alerts/Notifications
- Multimedia Support
- Real-Time Analytics
- Video Creation
- Content Library
- Screen Recording
- Closed Captions
- Image Library
- Website Analytics
- Video Archiving
- Video Support
- Customizable Templates
- Visual Analytics
- Drag & Drop
- Multi-Channel Distribution
- Workflow Management
- Access Controls/Permissions
- Engagement Tracking
- Multiple Format Support
- Labeling
- Social Media Integration
- API
- Single Sign On
- File Management
- Template Management
- Social Sharing
- Communication Management
- Tagging
- Search/Filter
- Generative AI
- SSL Security
- Video Streaming
- Reporting & Statistics
- Content Management
- AI Copilot
- Video Looping
- Video Management
- Activity Dashboard
- Reporting/Analytics
- Third-Party Integrations
- Bulk Uploading

**Platform Basics**
- Remotely Content Management
- Content Scheduling
- Multi-User Access
- Task Scheduling
- Mobile Access
- Inventory Management
- Interactive Content
- File Management
- User Management
- Policy Management
- Compliance Management
- Survey/Poll Management
- Offline Access
- Mobile Device Management
- Remote Display Management
- Playlist Management

**Platform - Business Entertainment**
- Control dashboard
- Multi-product unification
- Analytics
- Permissions
- Customer support
- Mobile app

**Platform Content**
- Media Formats
- Media Editor
- WYSIWYG Editor
- Visual Editor

**Content types - Business Entertainment**
- Video
- Interactive
- Music

**Platform Interoperability**
- Hardware

**Agentic AI - Business Entertainment**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Platform Additional Functionality**
- Screen Grouping
- Asset Management Integration
- Network Reporting
- Configuration Management
- User Session Management
- Touch Screen
- Social Media Integration

**Agentic AI - Digital Signage**
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Widgets
- Preview Functionality
- Generative AI
- Drag & Drop
- Audit Trail
- Data Import/Export
- Content Personalization
- Access Controls/Permissions
- Activity Dashboard
- Multi-Language
- Emergency Notification
- Digital Menu Boards
- Reporting & Statistics
- API
- XML/RSS
- Predictive Analytics
- Multi-Location
- Data Synchronization
- Audience Analytics
- Multimedia Support
- Media Library
- Customizable Templates
- EU AI ACT Compliance
- Layout & Design
- Customer Segmentation
- Auto Update
- Multi-Screen Support
- AI Copilot
- Alerts/Notifications
- Data Security
- Customizable Branding
- Payment Processing
- Secure Login
- Geolocation
- Two-Factor Authentication
- IT Asset Tracking
- Remote Update/Installation
- Location Tracking
- Custom Development
- Wireless Internet Access Control
- Onsite Printing
- Customizable Reports
- Remote Access/Control
- Surveys & Feedback
- Order Fulfillment
- Mobile Alerts
- Secure Browsing
- Real-Time Notifications
- Video Streaming
- Virtual Keyboard
- Usage Tracking/Analytics
- Filtering
- Monitoring
- Alerts/Escalation
- ADA Compliance
- Customizable User Interface
- Digital Signage
- Digital Signature

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