# Silent Auction Pro Reviews **Vendor:** Silent Auction Pro **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 110 ## About Silent Auction Pro Simplify every aspect of running your event! Eliminate check-in / check-out lines, store credit cards, sell tickets, online, mobile, paper, live auction bidding options. Manage contacts, track donations, create auction bundles and printed material, write thank you letters and more. Simple, affordable and powerful event management software for any organization. Includes FREE phone support, FREE night of event support, video tutorials and more. To find out how we can best assist with your event, please schedule a complimentary demo/consultation, or call us at (408) 583-4880 x1. We're here to help! ## Silent Auction Pro Reviews ### 1. SAP was able to help me very quickly with all the quirky requests from my client. **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine G. | Event Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Silent Auction Pro?** I like the ease of working on the platform **What do you dislike about Silent Auction Pro?** I had no issues working with the platform **What problems is Silent Auction Pro solving and how is that benefiting you?** SAP is making my work life easier! ### 2. Best Product Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Ciera M. | Family and Operations Support Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Silent Auction Pro?** Our profits have grown so much since using this product! The features are great and so is the help! Becca is always willing to help. Our school loves the auction features. **What do you dislike about Silent Auction Pro?** The seating chart was a little hard to use, but I think it was just user error on my part. **What problems is Silent Auction Pro solving and how is that benefiting you?** This makes the silent auction and checkout system a breeze! ### 3. Very helpful and user-friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Silent Auction Pro?** User-friendly and creates an appealing catalog once info. is entered. **What do you dislike about Silent Auction Pro?** Sometimes it is hard to locate things based on title choices. **What problems is Silent Auction Pro solving and how is that benefiting you?** Saves time by compiling all donation info. in one place. ### 4. Look no further for your Auction software! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Silent Auction Pro?** Their support service is fantastic! There are lots of bells and whistle you get with this aoftware that other platforms don't offee. **What do you dislike about Silent Auction Pro?** It was hard to get a clear understanding of all the ways you can use the software to market our event.. **What problems is Silent Auction Pro solving and how is that benefiting you?** One of the unique benefits has to do with recognizing sponsors in the auction catalog. It is excellent. ### 5. Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Silent Auction Pro?** Silent Auction Pro is easy to use and has great customer service, someone always answers your call and knows the system better than you to give immediate direction. **What do you dislike about Silent Auction Pro?** We needed to go online this year, so first time with that capability. We need more info on the online page, like item number, group number and better photo quality. Some people said they did not understand the "Bid for Me" option, so maybe more details in that area. **What problems is Silent Auction Pro solving and how is that benefiting you?** You can not have an auction with high quantity items without a program to help manage, we did in excel years ago and this is so much easier! The online version allowed us to still have our event, just on a smaller scale. It was more fun than I had imagined. ### 6. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Silent Auction Pro?** I have enjoyed working with the team at Silent Auction Pro. No matter the time or day, they were always there for us. While they provide great tutorials online, they are always willing to walk you through all the features of the software and help you have the most successful event. They truly want to see your organization have the best results. **What do you dislike about Silent Auction Pro?** I do wish there were more analysis reports! **What problems is Silent Auction Pro solving and how is that benefiting you?** We had a fabulous event because of the support of the Silent Auction Pro team, and the software. I would have to call them periodically if I wasn't able to figure something out and they were always willing and available to help. The staff was always able to walk me through every step. ### 7. No need to look elsewhere!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Silent Auction Pro?** We had the best experience with Silent Auction Pro. Due to the pandemic we were forced to move our entire event to a virtual platform and that included our Foundation Auction. There was much concern over how this would work and if we could still be successful but the SAP team was there to support us every step of the way!  We had looked at another company initially but when they did not answer the phone, it took them over 3 hours to call me back and I found out there was only one person on staff I knew we needed to look elsewhere. Silent Auction Pro took a very different approach, always answered my calls and was there for whatever I needed both day and night. Their assistance both before, during and after our event was top notch and crucial since a virtual auction was new to our entire team. I can't wait to work with them again for our future events! **What do you dislike about Silent Auction Pro?** There are literally no downsides to using this company! **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent Auction Pro helped us convert our in-person auction to a virtual auction due to the pandemic. Most of our attendees are not very tech savvy but SAP made the whole process very simple and user friendly. ### 8. Best Silent Auction Management System out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Bea P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2020 **What do you like best about Silent Auction Pro?** Customer Service - and ease of use. The best customer service team I have ever encountered in more than 20 years of fundraising. I’ve been in fundraising more than 20 years and have manages event with silent and live auctions for gatherings of 250 to 1500 – both onsite and virtual. I’ve used a few different software programs in that time, but Silent Auction Pro IS THE BEST. Not just for its ease of use – in that everything you need is within the software, but because of the customer service they provide before, during and after the event. Their team of support, from the initial training, to processing the winning bids, to the follow-up was phenomenal. I have never encountered a team so upbeat, so supportive, so understanding and so knowledgeable in my entire career. If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further. I highly recommend Silent Auction Pro as the perfect, low-cost, high quality software platform for any size auction. **What do you dislike about Silent Auction Pro?** This is a great product! There is NOTHING to dislike! **What problems is Silent Auction Pro solving and how is that benefiting you?** Easy donor identification. Ease of use for my bidders - that was a great +. Easy reporting. Automatic certificate creation. Ease of transaction processing. ### 9. Value. Stability. Functionality. SUPPORT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Silent Auction Pro?** SAP is well worth the cost for the robust database you are able to use for fundraising of all sorts. The platform is stable and did not fail me. It is organized in a logical way and we are so many features to support your event. The tutorials, videos, and event coaches are all at your fingertips. It is so comforting to have humans on the line to help you through every click and through the event night as well. **What do you dislike about Silent Auction Pro?** I would like to be able to customize the pages in the future, but it is a nice to have not a need to have. There are way more positives than negatives when it comes to SAP. **Recommendations to others considering Silent Auction Pro:** Stop - call Jim. He is the architect and engineer of SAP. He is a really down to earth person who wants you to succeed in your quest for fundraising. if you are a small company - this product adds to your team. **What problems is Silent Auction Pro solving and how is that benefiting you?** I am able to execute Virtual Auctions and leverage it to sell Artist works through the Buy it NOW functions. SAP is secure and I don't have to fret over credit cards! ### 10. Communication Options are Phenomenal **Rating:** 5.0/5.0 stars **Reviewed by:** Katie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Silent Auction Pro?** There are so many different functions that the software has to communicate to buyers and donors. **What do you dislike about Silent Auction Pro?** There is so much you can do with the software that it was a bit overwhelming, but the customer service is great and can help with everything. **What problems is Silent Auction Pro solving and how is that benefiting you?** Our event was cancelled, so Silent Auction Pro was the only option we had for a fundraiser. It can really help us get the word out. ### 11. Silent Auction Pro is Affordable and Perfect for Small and Large Organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Silent Auction Pro?** I appreciate being able to select the features and be charged accordingly. Their support is outstanding. **What do you dislike about Silent Auction Pro?** Not being able to upload multiple donors or photos for 1 auction item. **Recommendations to others considering Silent Auction Pro:** We again chose Silent Auction Pro because of their affordability and their customer support. Why pay thousands of dollars needlessly for software? The learning curve for the admin side can be challenging at first, but their tutorials and their support team respond within hours, if not minutes, when you need help. **What problems is Silent Auction Pro solving and how is that benefiting you?** It's so much easier having the online auction vs. paper bid sheets! The reports and analytics of ROI are of great benefit, too. ### 12. Excellent experience with Silent Auction Pro! **Rating:** 5.0/5.0 stars **Reviewed by:** John F. K. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2020 **What do you like best about Silent Auction Pro?** We are a hypothermia shelter that houses 12 guests during the coldest months of the year, and have a fundraising gala every 2-3 years. At the beginning of our planning process for our February 2020 gala, we wrestled with the question “Do we really need an auction and event planning package for our little event?” At the end, there was no question that Silent Auction Pro was a HUGE reason why our event went so smoothly and exceeded our fundraising goals! I cannot say enough good things about our experience using Silent Auction Pro. Some of the key things that really made it worthwhile: Event Coach. From the very beginning, we were assigned an event coach (Dana), and she proved incredibly helpful in both understanding Silent Auction Pro as well as anticipating what other issues might come up before, during, and after our event. She checked in regularly, and was available even on weekends. Training Videos. Silent Auction Pro has a large number of training videos on YouTube that were very helpful. Admittedly, they seemed difficult to understand when I viewed them before we actually signed up, but once I was on Silent Auction Pro and able to play around, they made much more sense, and proved very helpful. Pricing Structure. At first, it seemed expensive to pay $800 and still give up 2% of our proceeds to Silent Auction Pro. However, the 2% is only out of auction proceeds, and not things like tickets or sponsorships. That kept the 2% cost down to under $300, for a total cost of $1,100. Comparing that to the many, many hours of time saved, the ability to start the auction before the event, ability to easily sell tickets, and all the communications tools made it worth the money many times over. Usability. While I would not call Silent Auction Pro the most user-friendly website in existence, it is user-friendly, and with a minimal amount of practice it becomes very easy to get around. The reports are also very useful and easy to generate. I would highly recommend Silent Auction Pro to any organization planning an event that includes a silent auction. We will definitely be repeat customers. **What do you dislike about Silent Auction Pro?** There were some very minor bugs, but that was it. We did not like WorldPay, one of Silent Auction Pro's credit card processing options, but that was not Silent Auction Pro's fault! **Recommendations to others considering Silent Auction Pro:** Have more than one person be administrators ... don't let it lie with one person, or he/she will get overwhelmed! This is not an issue with Silent Auction Pro, but about event management in general. **What problems is Silent Auction Pro solving and how is that benefiting you?** We used it for a complete event management solution for a fundraising gala for 250 people. We exceeded our fundraising goal by over 50%! ### 13. Great for Auction Fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** Erin C. | Senior Director and Founding Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2020 **What do you like best about Silent Auction Pro?** We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding. **What do you dislike about Silent Auction Pro?** We would live to see an app in the future for mobile bidding. **What problems is Silent Auction Pro solving and how is that benefiting you?** We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions. ### 14. We research for this software. This is a the best value for our small Rotary club. 5+ years of use **Rating:** 5.0/5.0 stars **Reviewed by:** Farhad T. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2017 **What do you like best about Silent Auction Pro?** After an extensive search three years ago, we decided on SAP (Silent Auction Pro). It was the best decision we made. We have used it for three years and could not be more satisfied. It has totally eliminated many of the mundane manual process in running a Golf Fund Raiser for our Rotary Club. **What do you dislike about Silent Auction Pro?** They still have a few bugs but they are constantly fixing it. The issues are so minor that we hardly notice it. **Recommendations to others considering Silent Auction Pro:** Given the Price/Benefit, this solution for a small non profit is by far the BEST. **What problems is Silent Auction Pro solving and how is that benefiting you?** Organizing a 100+ person event every year for a small community service Rotary Club is a major undertaking and SAP has helped in our efforts. The best part is being able to bring back any history from the prior years. This is HUGE. ### 15. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Micah J. K. | Vice-President, Director of Programming, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Silent Auction Pro?** What I loved the most about the software was the high level of customer service we received from the staff. There was always someone there to give an answer to any of the questions we had, as well as instructional videos on YouTube. **What do you dislike about Silent Auction Pro?** Logging in each donation was time-consuming but it was worth it **What problems is Silent Auction Pro solving and how is that benefiting you?** We were able to increase our participant footprint with an online auction, and bidders had no problem finding the site ### 16. Silent Auction Pro was easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Silent Auction Pro?** I like that the staff at Silent Auction Pro continually checked up on me to make sure that I understood everything that needed to be done before my fundraising event. This was my first time using Silent Auction Pro and that was a HUGE help. I also found the videos very helpful when learning how to use the system. My team and I found Silent Auction Pro easy to use and user friendly. **What do you dislike about Silent Auction Pro?** I did not like that you are unable to create tickets without a person's name assigned to it. We have sponsors that are gifted anywhere from 2-10 tickets. Sometimes they use the tickets within the company and other times they give them to their customers. The system wasn't easy for my team to find the correct company since it was assigned to a name and not a company. **What problems is Silent Auction Pro solving and how is that benefiting you?** The local company that we had used for our ticketing and auction software before had gone out of business. We were in desperate need to find another system that was able to accept tickets as well as live and silent auctions, all while keeping costs down. Most of our guests do not purchase tickets online so I also liked that I was able to enter in their information in the system. ### 17. Very easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy B. | Auction Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2019 **What do you like best about Silent Auction Pro?** The 'back office' support from Silent Auction Pro is amazing. They are quick to respond and very easy to work with. In addition, the videos for how to use the software are very well done and easy to understand! **What do you dislike about Silent Auction Pro?** There really isn't anything that we disliked. I would like if some of the items from the more expensive packages were offered ala carte (like the after event reports). But that is not a deal breaker for us. **Recommendations to others considering Silent Auction Pro:** Try the Basic package level first. You can make changes to which package you want as you go along. **What problems is Silent Auction Pro solving and how is that benefiting you?** Previously we have had a more create-as-we-go-along approach to each dinner auction held. We were looking for greater portability in auction coordinating. Meaning, we want to be able for someone to walk in the door and be able to understand what was done in previous auctions and be able to carry it forward with little to no difficulty. One of the best things about Silent Auction Pro is the support team and the support videos! ### 18. Great auction software, outstanding customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Kate L. | Event Co-Chair, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Silent Auction Pro?** Our guests loved bidding on their mobile devices and we made much more money from our silent auction. We particularly loved the automated winner text notification and giving them the opportunity to self check-out/pay, making it all so much faster and easier. From the point of view of the auction administrator, it made my life much easier with no last minute pulling an all nighter to produce bidding sheets, etc. The customer service was superb and personalized. Someone always answered my calls/emails, no matter the hour and helped resolve the issue(s) I was having or if they couldn’t, they referred it to the developer who is the owner and soon afterwards all was resolved. I loved the reminders ahead of the event to ensure all was moving along smoothly and the personal calls to check in were very much appreciated. I felt fully supported at every step. **What do you dislike about Silent Auction Pro?** It was definitely challenging learning a new system but it was worth the time and effort. There were a few little quirks that need resolving and these I have shared with the developer. **Recommendations to others considering Silent Auction Pro:** Yes, I would definitely recommend using this software to others. There is no doubt that we brought in more money using Silent Auction Pro. Pay attention to detail on the front side and the event will run seamlessly. **What problems is Silent Auction Pro solving and how is that benefiting you?** There is no doubt that we brought in more money using Silent Auction Pro. Pay attention to detail on the front side and the event will run seamlessly. ### 19. East software to use, EXCELLET Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse L. | Information & Records Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Silent Auction Pro?** This software made it very easy for us input auction items for our event, our staff needed minimal training in order to learn the process. This software made a lot of our manual process automated and saved us time. **What do you dislike about Silent Auction Pro?** No dislikes. All of our questions were answered within minutes, their customer service is great. **What problems is Silent Auction Pro solving and how is that benefiting you?** As mentioned above, this made our manual process of the silent auction automated which saved us time and generated us more money. ### 20. Easy to create consistent branding **Rating:** 4.5/5.0 stars **Reviewed by:** Nina W. | Public Relations Consultant, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2019 **What do you like best about Silent Auction Pro?** This was our school's first attempt at an online auction, and I was impressed by how easy it was to use Silent Auction Pro. As the graphic desiger for the event, it was super easy to upload our event logo to various SAP pages and forms. Being able to maintain a consistent graphic identity with the printed and social media communications we created gave our event a professionalism we haven't had before. **What do you dislike about Silent Auction Pro?** I can't think of a thing. I did not use as many functions at the rest of my team members, but the ones I used were easily understood and used. **What problems is Silent Auction Pro solving and how is that benefiting you?** The program allowed us to extend the reach of our school's auction fundraiser to friends and family members of our community who would not be able to attend the event due to distance or other factors. ### 21. Great easy to use product with tons of features and wonderful support **Rating:** 4.0/5.0 stars **Reviewed by:** Jose B. | Administrative and Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Silent Auction Pro?** The support is by far the best, lots of help articles and videos, and the support staff a really fast to follow up and help **What do you dislike about Silent Auction Pro?** I really like the software, would love more upgrades to the customization and view of mobile bidding **Recommendations to others considering Silent Auction Pro:** It is a great system for managing donors, super easy to use for all tech levels and fast and easy support **What problems is Silent Auction Pro solving and how is that benefiting you?** Donor Management ### 22. SAP took our school fundraiser into the digital age :) **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | PTO President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2019 **What do you like best about Silent Auction Pro?** The things I liked best about SAP was that it expanded our reach to people that did not attend our event, therefore raising more money for our school. Also, I think it made it possible for parents to socialize at our event more since they didn't have to be running back and forth to check on silent auction items. It made check-out so fast and easy, people loved to be able to do it on their phones, and knowing instantly which items you won was awesome. **What do you dislike about Silent Auction Pro?** The only thing that was challenging was that with learning a new system it's a big learning curve, so I think this first year took a lot more time in figuring things out. Next year things will be so much easier, all our contacts are already loaded, past auction info in the system for reference, and we have already learned most of the ins and outs of the system now. With that said the SAP team was really helpful, we all called and emailed questions a lot and they were all so helpful and supportive of our event. **What problems is Silent Auction Pro solving and how is that benefiting you?** We had been asked for a few years if we could do an online auction for people that can't attend our fundraising event, or don't want to and we finally were able to make that happen! We raised more money with the help of the online system. ### 23. Easy to learn and use! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen C. | Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Silent Auction Pro?** The program was easy to learn and use. Very intuitive! Our members had a really easy time purchasing tickets for an event and looking at auction items. Use at the event made check-in a breeze and quick. teaching the volunteers to use the software was easy and it was great to have a demo database that couldn't get messed up. It was nice to not have to practice on our database. **What do you dislike about Silent Auction Pro?** Once a member purchased a table or ticket there was no way for them to go back in and modify it. There also isn't an app for phones yet which would be nice. There is a way to put a shortcut on your phone which makes it work like an app but no app yet. **Recommendations to others considering Silent Auction Pro:** I would definitely recommend using this product. From their support staff, the the ease of use, to the training, to the use at the event, it is by far the best program out there! **What problems is Silent Auction Pro solving and how is that benefiting you?** Time savings, better data tracking, faster check-in/out. ### 24. 500 Guests and 200+ Auction Items and all went Smoothly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2019 **What do you like best about Silent Auction Pro?** Our first time using Silent Auction Pro at our non-profit gala with 500 guests. It went very smooth for our 1st time. We did have a Silent Auction Pro staff member on site to quickly handle non-standard charges. The Kiosk/Proxy bidding makes it easy for those that do not want to use their mobile devices. **What do you dislike about Silent Auction Pro?** Nothing. There are a couple of things I would do different, such as add a new tag in Contacts to differentiate attendees from other contacts but nothing in the software that we disliked. **Recommendations to others considering Silent Auction Pro:** We purchased the software in November and the gala was in February. In that short time we learned the product, setup and configured all our guests, donors, donation and auction items. Learning is easy and the online help and YouTube videos are good. **What problems is Silent Auction Pro solving and how is that benefiting you?** The results are instant. Check-out is a breeze. No long lines. ### 25. Easy to use and great customer service, responsive **Rating:** 4.5/5.0 stars **Reviewed by:** Molly C. | Director of Community Events, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2019 **What do you like best about Silent Auction Pro?** Ease of use for my users and bidders, my users come back year after year and are used to using this product **What do you dislike about Silent Auction Pro?** Top n bid doesn't have bid for me. I would like it to have this option **Recommendations to others considering Silent Auction Pro:** Take advantage of the customer support. **What problems is Silent Auction Pro solving and how is that benefiting you?** We have increased our goal for the last 3 years in our silent auction and met it with the help of silent auction pro ### 26. Silent Auction Pro - Met All Needs at a Great PRice **Rating:** 5.0/5.0 stars **Reviewed by:** Beth V. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2019 **What do you like best about Silent Auction Pro?** Silent Auction Pro offers all the functions we need for our annual event -- ticket sales, silent and live auction management, fund-a-cause management, and even coordination of payment for participation in games like Heads or Tails. The event/customer service representative checks in frequently and is always helpful. The CEO is also accessible and follows up personally, if needed. I can't imagine getting this level of functionality and customer service at a better price. **What do you dislike about Silent Auction Pro?** We had to learn how to manage certain functions - sponsor ticket sales, reconciling potential duplicate entries. However, there were videos and instructions that made learning this easy, and our event representative was easily accessible if we wanted someone to talk us through a process. **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent Auction Pro has simplified ticket sales and auction management and allowed us to try mobile bidding, which we loved. Our auction and Fund-A-Cause proceeds increased this year as we transitioned to mobile bidding for the first time. ### 27. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2019 **What do you like best about Silent Auction Pro?** Silent Auction Pro is a fantastic solution to facilitate our online and live auctions. We've been customers for six years - the scope of functionality, pricing and pre- and post-auction support is amazing.The ability to run reports that reach back to our original auction is especially useful for helping us reach out annually to our regular donors to make it easier to collect (and track) donations. **What do you dislike about Silent Auction Pro?** Because of the scope of functions, the interface is a bit complicated and somewhat dated. But the online support (including YouTube videos) goes a long way to walk you through it (as does the live customer support). **Recommendations to others considering Silent Auction Pro:** Each year the board researches software solutions for our auctions (we're a very small school and so have to carefully consider costs) and each year we stay with Silent Auction Pro. In addition to the functionality, the cost-per-purchase charged by the processing company is the lowest we've found. **What problems is Silent Auction Pro solving and how is that benefiting you?** Facilitating our live and online auctions. Because we're able to track years of auctions we're able to build on the prior year's donations - last year was our biggest success, bringing in $25,000 to support the school, which we felt was amazing considering our school is roughly 100 students. ### 28. Great Event Fundraising Software **Rating:** 5.0/5.0 stars **Reviewed by:** Erika Z. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about Silent Auction Pro?** I like the online/mobile bidding piece of the software. It is easy to enter donation and information, the system helps with the increment suggestions and starting bid suggestions as well. There were things we always use to put off until the last because it was so time consuming to decide a starting bid for each auction item. I also really like that the software provides the ability to do both tickets and online bidding. Being able to separate out ticket types, offer a variety of choices (food options/t-shirt sizes, etc.) helps us to accurately capture who supported our event. Another really great thing about Silent Auction Pro is the price. After researching many companies Silent Auction Pro was the most reasonable with all of the different things they offered. Also, I feel like they truly care about the success of our event. Their staff is very knowledgeable and interested in making our event the best that it can be. **What do you dislike about Silent Auction Pro?** There is nothing about this software that I dislike. **Recommendations to others considering Silent Auction Pro:** Definitely take a look at their demos. They make their system very accessible when you're looking at different options, so take advantage of that. Also, talk with one of their staff. They are very knowledgeable and have run different events themselves. **What problems is Silent Auction Pro solving and how is that benefiting you?** We have seen an increase in the amount of money we bring in from our Silent Auction. It makes the bidding experience so seamless and easy. We don't have to hassle with bidders about whether someone bid the correct increments, etc. We have realized the benefits of our planning committee being able to socialize and enjoy the event and not worry about the Silent Auction. Other benefits include the event attendees overall enjoyment with online bidding and wanting to be a part of the event. ### 29. Exceptional Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Silent Auction Pro?** Silent Auction Pro is effective and user friendly. We like that it is web-based and tailored well to fundraising. We appreciate their prompt response whenever help is needed. The company is easy to work with - by phone or email. We appreciated their email reminders throughout the planning process. **What do you dislike about Silent Auction Pro?** Would love to be able to keep all reports online indefinitely for each event. **What problems is Silent Auction Pro solving and how is that benefiting you?** We are a nonprofit raising funds for our organization. The ease of the software helps us to have a smooth event - an event where we raise much of our annual budget. ### 30. Excellent Auction Software for Our Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Beth C. | Auction Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Silent Auction Pro?** Silent Auction Pro is a very user friendly program. Like any program there is a learning curve, but they have the "demo" account making learning a risk free experience. **What do you dislike about Silent Auction Pro?** I do wish that not all user accounts would require an email address. I could have used "dummy" accounts for check in/out personnel. **Recommendations to others considering Silent Auction Pro:** This program was worth the money to help keep running the auction a smooth process **What problems is Silent Auction Pro solving and how is that benefiting you?** We had an excellent event with the Silent Auction Pro software. It made running the event so much smoother than I had expected. This was my first year at coordinator, but even my mentor (the past coordinator) said the software was much better than the past software. ### 31. Silent Auction Pro makes our Silent Auction Stress Free! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2018 **What do you like best about Silent Auction Pro?** I love that our families are able to enjoy the event and not puppy guard the items they are bidding on. The mobile bidding option makes it easy for people to sit at their table with their friends, rather than hanging out by the silent auction. With the ability to set a proxy bid, it is easy for our families to support our organization with their max bid. Finally, we have so many people who are able to bid on our items without physically being at the event. This is probably the best feature in my opinion, but the stress free checkout is great too. **What do you dislike about Silent Auction Pro?** The only thing that was a little annoying at first to get used to was that every attendee at the event gets a bidder number. As most spouses only want one number for the event, it is always a little bit of an effort at check in to see which number they want to use, and then link the credit to that one. **Recommendations to others considering Silent Auction Pro:** Make sure you take the phone calls from the Event Coaches as they can help you with so many different questions. They are there to help your event succeed! **What problems is Silent Auction Pro solving and how is that benefiting you?** We are a small private school with limited staff resources. SAP allows me to run the event and save man power and hours worked by offering the simplified check out at the end of the night as long as you collect cell phone, email and credit card information at check in. ### 32. Fantastic Auction Software Reasonably Priced! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaity W. | Silent Auction Chair, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2019 **What do you like best about Silent Auction Pro?** Functionality and customization. Tech Support and Group Support. **What do you dislike about Silent Auction Pro?** Search engine doesn't always give the answer you are looking for, but the tech support and group support people solve any questions immediately. **Recommendations to others considering Silent Auction Pro:** Take time to watch the online videos. Ask questions early. Don't be afraid to ask - they solve things quickly and are happy to help. **What problems is Silent Auction Pro solving and how is that benefiting you?** None. ### 33. Very Good Web-based Fundraising Solution! **Rating:** 4.5/5.0 stars **Reviewed by:** Shawna B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2018 **What do you like best about Silent Auction Pro?** Once the user account was set up, bidding and checkout were seamless. Was able to process all but three payments and processed these after the fact with an authorized credit card. Users seem to not have a problem with it at all! Customer service is great! They answered the phone and were able to help me immediately every time I called. **What do you dislike about Silent Auction Pro?** Because everything was web-based, it was hard to load auction items over the phone because everything was so small. Also, apparently credit cards weren't requires/authorized when entered so we weren't able to check everyone out immediately. Hopefully that's a setting that we can change in the future. Setup was pretty tedious as well but hopefully that was a one-time issue. **Recommendations to others considering Silent Auction Pro:** Be diligent with your set up. Also be mindful that entering auction items may take a while longer **What problems is Silent Auction Pro solving and how is that benefiting you?** Check out at the end of our auction was very quick and painless. We didn't have to handle any money and the buyers seemed to like it as well. ### 34. Great Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Julia F. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Silent Auction Pro?** Never having used an event management software before, I wasn't quite sure what to expect. The team at Silent Auction Pro was absolutely wonderful! Not only was I provided with extensive training on all of the different components of the program but they also made sure to keep me on track by sending me reminders and checklists on what event components I needed to have ready by what date. This is by far the best customer service experience I have ever had. The program is quite intuitive though there was a bit of a learning curve for me. **What do you dislike about Silent Auction Pro?** I have only used the program for one event so far but look forward to using it for future events. The only feature I really wish could be added is the ability to import excel spreadsheets. It would make the import of donors and donations much easier and less time-consuming. **What problems is Silent Auction Pro solving and how is that benefiting you?** The program has some great analytical features built into it so that I am now able to see which types of auction items my guests prefer. This information helps tremendously in growing the event in the future since my committee will be able to focus on items we know are highly sought after. ### 35. Great tool for silent auction! **Rating:** 5.0/5.0 stars **Reviewed by:** LF P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Silent Auction Pro?** The comprehensiveness of this program ...you can literally do just about everything with it!! **What do you dislike about Silent Auction Pro?** It’s a good thing, but at first there is SO MUCH this software can do, that it’s overwhelming...but that’s where their event coaches come in **What problems is Silent Auction Pro solving and how is that benefiting you?** Streamlining the silent auction process, being able to store all auction info in one place and being by able to pull multiple reports ### 36. Great Program and Awesome Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2018 **What do you like best about Silent Auction Pro?** I found this system to be very user friendly. The few times that I had questions or needed assistance, the Silent Auction Pro team was quick to respond and made things much more simple than I was trying to make it. This was our first time doing an online silent auction and I feel that this was PERFECT for us! I was also very pleased with the ability to post pictures and lengthy descriptions with the items we were auctioning off. The payment process for the auction winners was wonderful! They were able to quickly pay and the reports that the system provided to us truly made delivery and follow up easy for us. **What do you dislike about Silent Auction Pro?** The only issue that I had was that this system seems to be set up for those who are having "an event" along with the silent auction. Sometimes, that made things a little confusing for me as we were only doing the online auction. A couple of little changes could be made for those who do not have events so that there are options for both types. **Recommendations to others considering Silent Auction Pro:** If you are looking for an Online Silent Auction program for your organization - you cannot do any better than this! **What problems is Silent Auction Pro solving and how is that benefiting you?** We are a small Kiwanis Club which does not have many options when doing fundraising. A lot of other programs tend to be geared towards large clubs and organizations - Silent Auction Pro was not. The benefits are simple - Ease Of Use, Great Customer Service, Awesome Auction Site = Income For Us To Better Serve Our Community. ### 37. Awesome Auction Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen Q. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2018 **What do you like best about Silent Auction Pro?** I can go back each year and have all my contacts and notes to request again. It makes the process much faster. I eliminate those that waste my time by not responding to requests and focus on those who are generous and always give. It has lots of reports which I found very helpful. Their price to use was reasonable. **What do you dislike about Silent Auction Pro?** There should be automatic reminders like charging the attendees 3% to use their credit card. I thought that was on from last year but it was not. It cost of almost $1,000 not having that activated. A couple of glitches were there. Most were corrected, only 1-2 there could not be fixed. **What problems is Silent Auction Pro solving and how is that benefiting you?** It makes our yearly fundraising event much easier to do. Our auction was flawless this year because of Silent Auction Pro ### 38. Great for Online Silent Auction **Rating:** 5.0/5.0 stars **Reviewed by:** Candice D. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2018 **What do you like best about Silent Auction Pro?** Very user-friendly and the support is great! It was easy to navigate on both a PC and mobile device and easy to manage as well. **What do you dislike about Silent Auction Pro?** We thought the requirement to go through the item bundling was odd but aside from that no complaints. I think this is a very valuable function but shouldn't be a requirement to get items added to the online auction. **What problems is Silent Auction Pro solving and how is that benefiting you?** Our old process for online silent auction was very manual and prone to human error. This alleviated a lot of the possibility for error and made the process much easier for bidders. ### 39. Using this system took our event to a whole new level. **Rating:** 4.5/5.0 stars **Reviewed by:** Anne W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** We are a day and boarding school, so using mobile bidding allowed our parents from around the world and around the country to participate in the silent auction even though they could not attend the event. **What do you dislike about Silent Auction Pro?** For people who are not tech savvy, there is a learning curve getting yourself set up to participate in mobile bidding. Some of our parents and grandparents became frustrated the first year and missed the social aspect of checking on the bidding sheets. **What problems is Silent Auction Pro solving and how is that benefiting you?** Tracking profit margins on items, who paid the night of the event, who still owes for items they "won" at the auction, exactly where you stand on any given day on ticket sales,, etc are all positive aspects of this program. ### 40. Silent Auction Pro Review **Rating:** 3.5/5.0 stars **Reviewed by:** Tunstall W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2018 **What do you like best about Silent Auction Pro?** Fairly easy system to learn. Check in and check out was very easy **What do you dislike about Silent Auction Pro?** not being able to see individual reports. Ex: just sponsorship reports **Recommendations to others considering Silent Auction Pro:** I think this was a good system to work with. I am a Special Events Manager, so I use auction software frequently. There is always room for improvement. I think it would be helpful in Silent Auction Pro to be able to pull special reports- such as JUST sponsorships, or just ticket sales. Overall, it was fine to work with. I found it slightly more difficult than other software I have used in the past. However, I can say that their staff is TOP NOTCH and was there any time of day to answer any questions that I had- which I had ALOT working with a new system that I was not used to. **What problems is Silent Auction Pro solving and how is that benefiting you?** With our event, we did not use mobile bidding as the school did not want to. This is a MUST for the next auction our school has. ### 41. Great Promotion Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** I love the ability of the promoter components. We were able to send out a bulk email to a large number of potential donors. Thank you letters after the event took minutes to print. Before, it took weeks for our volunteers to get the thank you's to donors and guests. **What do you dislike about Silent Auction Pro?** So far, I have liked everything. We did not use all of the features Silent Auction Pro offers, but are hoping to in the future. **Recommendations to others considering Silent Auction Pro:** It is worth the cost to our organization to use Silent Auction Pro. Our volunteers are limited and this makes the work much for efficient for those who give of their time to our event each year. Silent Auction Pro's coaches made the transition very easy for us and answered all of our questions. **What problems is Silent Auction Pro solving and how is that benefiting you?** We are reducing postage costs for our event, which is a major savings to our group. As we move forward, we can use Silent Auction Pro to better communicate with our guests and our donors. ### 42. Awesome Software for Auctions! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | General Manager, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** The friendly and knowledgeable customer service as well as the ease of use of the system. The system is extremely intuitive and easy to use especially during the event! I have tried more than a couple systems and have found Silent Auction Pro to be the best around! **What do you dislike about Silent Auction Pro?** The aesthetics of the back end are not real 'attractive'. The system is highly functional and easy to use, but would love to see a redesign of the look of the back end of the system. **Recommendations to others considering Silent Auction Pro:** Utilize the full package offered for your event, especially the online bidding portion! It will greatly increase participation and your bids! We had people bidding after they left on their way home and even from the comfort of their own homes. The software helped us more than double our proceeds from last year! **What problems is Silent Auction Pro solving and how is that benefiting you?** We have streamlined the auction fundraiser we host annually. In the past, we used 3-4 systems to host our event, but SAP offers an all-in-one solution that is AWESOME! The benefits are tickets, auction items, silent auction items are all in one place and easy to navigate to in the system. The public URLs for ticket sales, auctions items, auction item viewing, and even a live event ticker for the event are some of the great functions! ### 43. Silent Auction Pro is an Excellent Tool for Fundraisers **Rating:** 5.0/5.0 stars **Reviewed by:** Rich J. | President, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2018 **What do you like best about Silent Auction Pro?** The program has all of tools a fundraising team could ask for, and more. I especially like the way I am able to get information in various formats to help manage bidders, seating assignments, ticket purchasers and attendees. The program does require a bit of time to get familiar with so that you know where to go to get the info you need. Fortunately, the support is excellent. Wait times are very quick and staff are conscientious in following up with you and even going above and beyond to make sure your event is a success. I cannot rate their support highly enough! Overall, they are a great partner throughout the event planning and execution cycle! **What do you dislike about Silent Auction Pro?** Not as intuitive as it possibly could be. **Recommendations to others considering Silent Auction Pro:** Take advantage of their excellent support **What problems is Silent Auction Pro solving and how is that benefiting you?** Holding our biggest fundraiser for our non-profit. Reducing costs, managing guests and ensuring expenses and revenue are properly tracked and accounted for. ### 44. Silent Auction Pro is the software to choose!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2018 **What do you like best about Silent Auction Pro?** There are many things that I liked about the software. Some of my favorite features are the reporting, easy navigation and setup features that were used for our online ticket sales. We did not use the bid number feature but have learned from this year; we will want to use that feature next year. Silent Auction Pro makes everything so easy. However, the one thing that makes them outstanding is their customer service. Anytime I had a question, they were there and they were there with the answer I needed. **What do you dislike about Silent Auction Pro?** There is not a perfect software for anything, everyone knows that. There are a couple of little things I would like to see differently but we will work together to come up with a solution for those items before the next event! **Recommendations to others considering Silent Auction Pro:** Silent Auction Pro is extremely professional, reliable and overall a fantastic software. The customer service is the best, especially when you talk to them several times on the day of your event. I was overly stressed about many things leading up to our event but my software was the one thing I had no worries about. I knew I could make a phone call or send an email and have a response immediately. **What problems is Silent Auction Pro solving and how is that benefiting you?** We used the software for our online ticket sales, tshirt sales and for tracking all of our donated items. Donation entry was easy and the reporting feature was great! We have learned that not using bidder numbers is a mistake, and we plan to implement that into our event next year. ### 45. Very professional and easy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Paul Y. | Retired, Gambling & Casinos, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2017 **What do you like best about Silent Auction Pro?** The quick response to any question no matter how small or if we asked it before they were always ready to assist and wanted our experience to be the best and yes it was the best. The were eager to help and we felt that we had found a great partner to assist us. I would recommend them without any reservations. If you are looking for a online auction partner pursue Silent Auction Pro you will not be disappointed **What do you dislike about Silent Auction Pro?** There really is nothing that we disliked. Our first venture into online auction and it was great . **Recommendations to others considering Silent Auction Pro:** Yes with out reservation **What problems is Silent Auction Pro solving and how is that benefiting you?** We have been doing a Silent Auction for over 10 years and we always wanted to take it up a notch and going online did just that took us to the next level. ### 46. Best customer support around **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal D. | Property Manager, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2018 **What do you like best about Silent Auction Pro?** This is a very user friendly platform, which allows for ease of use and training. There are a ton of how to's in the help section, if you can't find what you need in that section, their customer support team is top notch. We will be using this software for years to come. **What do you dislike about Silent Auction Pro?** Getting to different places within the software is a bit time consuming. It would be helpful to have frequently used shortcuts, placed within the software to be able to jump around quicker. **What problems is Silent Auction Pro solving and how is that benefiting you?** Having a one stop shop type of software has greatly simplified our fundraising efforts. this system is easy to use and can be used from processing tickets sales, to running reports and much more. ### 47. My go-to online silent auction platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** I like that once you're fully trained in Silent Auction Pro the sky is the limit. **What do you dislike about Silent Auction Pro?** I wish it worked better for checkout and online bidding. I recently used BidPal at a friends event and though it wasn't perfect, they have definitely advanced with their seamless check-in,check-out, and online bidding options. **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent Auction Pro is an all-in one package. I like that guests can purchase their tickets directly on the website and also preview the silent auction items beforehand. ### 48. Silent Auction Pro is Key **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2017 **What do you like best about Silent Auction Pro?** SAP is a great tool to track donations, guests, profits and more. We've used SAP for many many years. They continually improve their software and somehow keep it easy to administer. They have great customer support. You can go back to your events year after year and compare the strengths and weaknesses. SAP helps you work smarter and not reinvent the wheel every time you host an event. **What do you dislike about Silent Auction Pro?** SAP has been wise to improve their software year after year. Their customer support is friendly and helpful. If you are unhappy with your experience it is because you have not saught after the support that is available to you. **What problems is Silent Auction Pro solving and how is that benefiting you?** Our Spring for Education Auction is a good chunk of our annual fundraising. SAP can be used for big and small events. We like the ability to compare and contrast our events over the years to help us create the most successful and enjoyable events each year. ### 49. Helpful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Susan M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2018 **What do you like best about Silent Auction Pro?** The ease of use is great and the team is very responsive! **What do you dislike about Silent Auction Pro?** Would like a few more customizable options, very minor. **What problems is Silent Auction Pro solving and how is that benefiting you?** We needed an online auction platform that was easy to use and affordable. ### 50. Easy to use with a professional look! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen F. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Silent Auction Pro?** The support provided by the team kept me moving forward. The were always quick to respond an get me the info I needed. The software is easy to use and pretty intuitive, once you spend a bit of time becoming familiar with it. Pricing was very fair. **What do you dislike about Silent Auction Pro?** I felt a bit on my own initially, like I had to figure it all out by myself, but once I reached out for assistance it was all great. I now realize that all I had to do was ask for help, the the staff was very helpful. **Recommendations to others considering Silent Auction Pro:** Don't hesitate. It's great, easy to use, and will make you look like a pro! **What problems is Silent Auction Pro solving and how is that benefiting you?** We needed to raise fund from outside our normal constituents. Holding an online auction was the ideal way to accomplish this, and with this software, it was easy and looked very professional. ## Silent Auction Pro Discussions - [Third Party Payment](https://www.g2.com/discussions/third-party-payment) - 1 comment, 1 upvote - [Several Questions](https://www.g2.com/discussions/50254-several-questions) - 1 comment, 1 upvote - [Do you charge for technical support?](https://www.g2.com/discussions/support-bb877a95-de8b-4ac3-9026-27814bcff391) - 1 comment, 1 upvote - [What are the hours of your technical support? Do you have night of event technical support?](https://www.g2.com/discussions/support-ef2e7ec2-4d88-4f59-856c-4a6f97a7c91c) - 1 comment, 1 upvote - [What happens if we lose the Internet connection or your server crashes? Is the data backed up?](https://www.g2.com/discussions/data-2f713c6e-0eee-4fde-baea-783bf35ce93a) - 1 comment, 1 upvote - [View Silent Auction Pro pricing details and edition comparison](https://www.g2.com/products/silent-auction-pro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+10%3A34%3A47+-0500&secure%5Bsession_id%5D=3dd777f7-ec45-4fc6-85f5-433683499645&secure%5Btoken%5D=aa070b41fd8ca12f7fd70d97cde86f539de41c18a41db582eb49a10b144af647&format=llm_user) ## Silent Auction Pro Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing - Direct Mail Tools **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Silent Auction Pro Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (500 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews) - [GiveSmart](https://www.g2.com/products/givesmart/reviews) - 4.5/5.0 (156 reviews)