--- title: Silent Auction Pro Reviews meta_title: 'Silent Auction Pro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Silent Auction Pro works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 110 scale: '5' date_modified: '2026-08-04' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Silent Auction Pro Reviews **Vendor:** Silent Auction Pro **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 110 ## About Silent Auction Pro Simplify every aspect of running your event! Eliminate check-in / check-out lines, store credit cards, sell tickets, online, mobile, paper, live auction bidding options. Manage contacts, track donations, create auction bundles and printed material, write thank you letters and more. Simple, affordable and powerful event management software for any organization. Includes FREE phone support, FREE night of event support, video tutorials and more. To find out how we can best assist with your event, please schedule a complimentary demo/consultation, or call us at (408) 583-4880 x1. We're here to help! ## Silent Auction Pro Reviews ### 1. Happy Organizer & Bidder **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Silent Auction Pro?** The support that SAP provides is so great. **What do you dislike about Silent Auction Pro?** Configuring the merchant account(s) can take a little longer because you have to work with a 3rd party. However, you will find this with any other bidding program. It is not exclusive to SAP **Recommendations to others considering Silent Auction Pro:** Take the time to set up the software on the front end, so it can work for you on the back end. **What problems is Silent Auction Pro solving and how is that benefiting you?** We use SAP for a charity event. We used to use the paper method and check out was a nightmare. SAP has streamlined our checkout process. Another specific benefit is the ability for users to add an additional donation if desired. ### 2. Must Have Software **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Silent Auction Pro?** The software is easy to use, continuously being updated to make the experience better, and they have the best customer support I've ever experienced. **What do you dislike about Silent Auction Pro?** There is not anything I dislike. I had few things thought could be better and they took the time to listen about potential improvements. They care about the user experience. **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent and live auction for as fundraiser ### 3. Silent Auction Pro has drastically improved our school auction experience and profit! **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny V. | Grants Manager, Government Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Silent Auction Pro?** The Silent Auction Pro team thinks of everything for you! As an elementary school auction co-chair, with a full-time job and two kiddos . . . putting on a school auction is a huge undertaking, and not my primary area of expertise, obviously! Silent Auction Pro has helped us transition from a paper only auction to a mobile bidding auction over the past several years. Their customer support is stellar. Always available to walk me through any question and figure out even the smallest question or concern. Their staff even searched for any potential problems the week of auction, found one and fixed it for me! They also helped trouble shoot bidder issues that popped up at the last minute. Truly excellent customer service! AND, their pricing is very competitive! **What do you dislike about Silent Auction Pro?** There is nothing in particular I dislike about the software. **Recommendations to others considering Silent Auction Pro:** Silent Auction Pro was a huge help for our nonprofit auction. Reasonably priced, with outstanding customer service! **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent Auction Pro helped us transition from a paper based to a mobile bidding auction seamlessly - saving time and increasing profit! Our customers were huge fans of the mobile bidding, and the ability to check themselves out! ### 4. GREAT SOFTWARE! ESSENTIAL FOR ANY AUCTION! **Rating:** 5.0/5.0 stars **Reviewed by:** Vestavia S. | Account Manager, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Silent Auction Pro?** The only reason our event was a such a HUGE success for us was Silent Auction Pro. You all provide great assistance and information to run an event. I have been extremely impressed with the friendliness and professionalism of your entire staff. Vantiv was an easy setup for the payment processing. The thing we loved about SAP was the online and mobile bidding. Online and mobile bidding increased our revenue by nearly 200%. The system is so easy to manage, setup, and use... it is just crazy. The customer service is second to none. Truly, a must for any auction... If you wanna take your event to the next level, SAP is the way to go! We love it and are sticking with SAP from here on out! **What do you dislike about Silent Auction Pro?** There is nothing to dislike! As with any software, you must spend some time to get familiar with the system. Great customer service was there at every phone call of every minute before, during, and after the event! Service second to none! **Recommendations to others considering Silent Auction Pro:** GET IT! You won't be disappointed! Use every option they have including the online/mobile bidding! It will take your event to the next level! **What problems is Silent Auction Pro solving and how is that benefiting you?** Streamlining checkout at our event. This was huge! People just checked out and paid as soon as the auction was over via their phones! NO MORE LONG LINES AT CHECKOUT AND NO MORE PAPER! A HUGE SUCCESS! ### 5. Great & I hope to be able to use the software again next year for our event! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara R. | Fundraising & Logistrics Assistant, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2017 **What do you like best about Silent Auction Pro?** The customer service rep assigned to my case was FANTASTIC - in fact, she reached out to me more than I had to reach out to her. Whether I had a quick easy question or a BIG confusing question, I also felt more confident after talking to her. **What do you dislike about Silent Auction Pro?** The only drawback, and it isn't even really a drawback, is that the software can do SO much that I didn't even take advantage of. I am hoping that after learning the basics this time around, I can dig a little deeper next year and use more of the reports and functions that are available to me. **Recommendations to others considering Silent Auction Pro:** Use the free trial option and really play around to learn all that is available with the software. And take advantage of the customer rep assigned to you - Becca was the best! **What problems is Silent Auction Pro solving and how is that benefiting you?** Safe & secure place to store and update contact information. Easy reports. Easy bid sheets. Streamlined check in and check out process. ### 6. Responsive & Smart Event Mgmt Software **Rating:** 4.5/5.0 stars **Reviewed by:** Karima A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2018 **What do you like best about Silent Auction Pro?** Reports are easy and accurate, registration & silent auction check out are a breeze. Support staff is knowledgeable and available. **What do you dislike about Silent Auction Pro?** I wish there were an annual membership, easier data share to Raiser's Edge, and either an app or a way to text bidders a link with their info and card on file without having to have them create/remember login info and re-enter CC info. However, SAP team is great with feedback and constantly making improvements. **Recommendations to others considering Silent Auction Pro:** Consider the potential savings using the entire event management software and ticket sales through the product as CC merchant fees are incredibly competitive. **What problems is Silent Auction Pro solving and how is that benefiting you?** Increase in # of bids/people bidder on auction items. Ability to recall and store event trends and data which is incredibly valuable. ### 7. Great software, support and features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2018 **What do you like best about Silent Auction Pro?** I really liked the communication features. I was able to send text reminders and custom thank you's to bidders and donors easily! It was so simple to customize a personalized message to all those who contributed to the auction without having to re-collect, organize and merge their contact information. I also LOVED how simple the check out process is. Our team used only the mobile bidding aspect of the software and the bidding and checkout process was extremely simple and streamline for myself and the bidders. **What do you dislike about Silent Auction Pro?** I was provided with the winning bid information, however there wasn't any documentation on the additional donations provided by bidders at checkout. For example, a bidder may have won an item at $50 but at check out donated an additional $20. That additional $20 wasn't indicated on any report that I found and had to manually subtract my Paypal income with each transaction to make sure that money was accounted for and documented. **Recommendations to others considering Silent Auction Pro:** I had a great experience! This was the first year that they offered PayPal as a processor and will admittedly say that I struggled immensely to get it set up/synced with my Silent Auction Pro account. I was one of the first few customers to attempt utilizing it and was hopefully able to help trouble shoot some issues for customers to come. However, once I did get my account finalized it was a total breeze and once it's set up you don't ever have to do it again! Every question I had the team was right there to help and provided fantastic support even as I became frustrated. My advice would be to give yourself plenty of time to set up and test your PayPal account prior to your launch date. Despite my initial struggle, I'll be using PayPal again so don't be discouraged from giving it a try! **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent auction pro helped us to continue to raise money in a fun, hands on way that didn't involve mail/email solicitations. It helped me realize, or rather confirm, that people seem to be more willing to give if they're gaining something in return. ### 8. Auction Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** Ease of use, amazing customer service, variety of features available **What do you dislike about Silent Auction Pro?** I wish our contact list would be archived and able to start fresh each year as an option. **What problems is Silent Auction Pro solving and how is that benefiting you?** Our biggest fundraiser is a silent auction event. We raised more money once we switched to SAP and people were able to bid even if they weren’t able to attend. It is very helpful to be able to go back and see who won certain items the year before and what they went for. ### 9. SAP helps Small troop have big fundraiser! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2017 **What do you like best about Silent Auction Pro?** SAP allows a small group of people to organize a complicated auction. The ability to enter donations, create spreadsheets to ensure all donations are accounted for, print bid sheets and analyze the data is so valuable. We started our auctions years ago using a spreadsheet, and mail merge to create bid sheets. We had no online presence so unless you came to our site you couldn't bid on our donations. Use of SAP changed everything, check out is now so much faster and easier and we reach a lot more people. **What do you dislike about Silent Auction Pro?** Sometime spreadsheets get a little quirky when you have grouped donations into one auction item or have long descriptions. Very minor item though and easy to fix once you download. **Recommendations to others considering Silent Auction Pro:** Great tool, priced good. We are able to reach more people and therefore raise more money for our non-profit. **What problems is Silent Auction Pro solving and how is that benefiting you?** We are doing fund raising for non-profit organization. We have been able to reach more people, have better quality and offer better experience for the auction workers and participants alike. ### 10. Best Results Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2018 **What do you like best about Silent Auction Pro?** This was the first time to use Silent Auction Pro and I was reluctant to change from our previous method. The Support Staff from Silent Auction Pro was very helpful and spoke in Layman's terms when explaining the features and how to do something. I called several times and only needed to leave a message once. Someone answered almost every time. The Videos are outstanding. **What do you dislike about Silent Auction Pro?** Nothing to cause me to change software, but I don't like that contacts don't renumber for subsequent events. That is, Mr. 101 will always be Mr. 101 at all of our events. This will create holes in prepared number sequences that will cause extra work for the organizers. **Recommendations to others considering Silent Auction Pro:** Take advantage of their personal on line live demonstration for your group. Watch the training videos **What problems is Silent Auction Pro solving and how is that benefiting you?** Our prior events depended on little blue thingies plugged into cell phones for credit card transactions. That method is totally useless in my opinion, plus we were not able to keep credit cards on file during the event. Silent Auction Pro and their merchant vendors solved that in a way that made the event less stressful. ### 11. Silent Auction Pro has streamlined our events! **Rating:** 5.0/5.0 stars **Reviewed by:** Dessi F. | Sr Sales Director/ Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Silent Auction Pro?** I love this that software handles everything for our entire event, not just the silent auction. We use it for ticket sales, to print out bid sheets and info sheets for our auction, to keep all the records and reports, for check out, for sending emails and letters to attendees and donors, and for generating tax receipts for donors. **What do you dislike about Silent Auction Pro?** When I do come across something I don't like or think could be improved I simply let them know at Silent Auction Pro and they are always willing to improve things based on my feedback. Their customer service is excellent! **What problems is Silent Auction Pro solving and how is that benefiting you?** I have solved the problem of having to use several different programs to run my events. It is also a benefit that all the information on donors and attendees is saved from each event. That makes subsequent events easier. ### 12. Excellent for our preschool auction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Silent Auction Pro?** We love the support that is provided free of charge. It really helps when you aren't great with computers to know that there's help a phone call or email away. And, we were surprised at how quickly we learned the system, too. **What do you dislike about Silent Auction Pro?** I can't think of anything I dislike about the software, only things to do differently at our next event to better use silent auction pro. One would be to sell tickets through silent auction pro so that people both purchase their tickets and also register to bid all at once. We thought selling tickets through the site we used before would be easier, but doing everything in one spot will be much easier. **What problems is Silent Auction Pro solving and how is that benefiting you?** Having the parent job at our preschool of keeping track of donations, printing out bid sheets and adding up winning bids by person used to be the worst job at our school. Now, it is the easiest job because of Silent Auction Pro. One of the biggest benefits is the check in and check out time--we no longer have to make people wait to check in or really wait for check out. We used to have people ask us every five minutes what their total was--it was really stressful to answer those questions while also having to concentrate on adding up each person's winnings--silent auction pro does all of that for you. We also really like how it keeps volunteers organized, each having a set of people to contact so that different people don't ask the same company for donations twice. ### 13. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2018 **What do you like best about Silent Auction Pro?** Silent Auction Pro is great! I have used for the last 3 years for a Golf Tournament Fundraiser for my daughters gymnastic team. Super user friendly and support staff and follow up is fantastic! **What do you dislike about Silent Auction Pro?** Sounds like next year they will not have the ticket only option **Recommendations to others considering Silent Auction Pro:** Ticket option only **What problems is Silent Auction Pro solving and how is that benefiting you?** Easy check in and checkout for fundraising **Official Response from James Donnell:** > We do and will continue to have a tickets only option with Silent Auction Pro. Not sure where you heard that we were removing that option. -Jim ### 14. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Lara K. | Executive Director, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2017 **What do you like best about Silent Auction Pro?** This is terrific software, especially for a smaller nonprofit. What sold the software to us is that when I inquired about it online on a Saturday, I got an immediate phone call from the owner of the company and software developer. This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand that auctions happen on weekends and support needs to be available then, and when we found a few quirks in the software they were repaired immediately, often by the developer personally. We previously used Greater Giving and BidPal; all three have features that I like and don't like, but overall SilentAuctionPro is by far the best value for the price. The a la carte pricing is a huge benefit for nonprofits like ours that cannot use all features (i.e. online bidding). Overall, from last year to this year (BidPal to SilentAuctionPro), we went from about 100 to 195 attendees, from $25K gross to $45K gross, and from our worst checkout ever to our best. The instruction files, help menus, videos, etc were by the far the best of any nonprofit software we have used. We were invoiced after the auction for the software, which could be of great benefit for a nonprofit just starting out with their first auction. **What do you dislike about Silent Auction Pro?** I would love to be able to have a website where people can enter their own donations and have them populate as donation items in the system. There were a few quirks like the system not liking quote marks and ampersands. I would like for there to be a bit more explanation on the page about the security of registering your card as many of my guests weren't comfortable doing so at the time of ticket purchase. It would also be great to have more customization options for the ticket sales page. Because of the way we run our auction, I would very much prefer to be able to assign bidder #s to a household rather than to an individual, but this would have been fine if we had noticed it earlier and planned accordingly. I would also like to be able to customize a bit more on the receipts, include ticket descriptions, etc. I would have set up our fixed price items differently than we were advised to as I don't think it was the best option for our auction and was a bit of a hiccup, but in fairness it was something we didn't get to in advance and did on the fly, so it would have been avoidable with a little planning. Although the reports are generally pretty great, I did have to piece together a few to get to what I needed which could be a pain for someone with less Excel experience. Really minor, but because we can't use online bidding, I print our bidsheets on carbonless paper. Would very much prefer that the half sheet option printed as a 2up because I ended up reformatting them in Adobe to save printing cost. **Recommendations to others considering Silent Auction Pro:** Definitely do your homework on auction software before going with one, especially if you have quirky needs. They all have different little quirks and strengths and weaknesses. Ideally, request a trial usage of the software and make sure it does everything you need. Enter sales, print receipts, etc. **What problems is Silent Auction Pro solving and how is that benefiting you?** We run a gala event at a horse farm, with a silent and live auction, ticket sales, item sales, and donations. We have limited internet and power capabilities and need a software product that makes administration simple and quick. ### 15. Simplified Management of the Auction at our Non-Profit Event **Rating:** 5.0/5.0 stars **Reviewed by:** Irma G. | Workday HCM Engagement Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2017 **What do you like best about Silent Auction Pro?** From an administrative standpoint, the software helps you manage all aspects of the auction at your event. **What do you dislike about Silent Auction Pro?** Not being able to bid without creating an account first. **Recommendations to others considering Silent Auction Pro:** Ask lots of questions, be sure to include people in the review process that are very familiar with your event's registration, check-out and auction processes from prior years. Get a demo so you can see the functionality first-hand; a demo will help you assess the functionality's fit for your software needs. **What problems is Silent Auction Pro solving and how is that benefiting you?** We are a small non-profit with an equally small (but mighty) volunteer committee. This software allowed us to multiply ourselves before, during and after the event. It saved us countless man hours. Also, our attendees gave us positive feedback about their experience at our event, especially their ability to bid online. ### 16. Silent Auction Pro Support is Terrific! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Silent Auction Pro?** We do periodic fundraising and events. When we have procedural questions or need to resolve an issue, Silent Auction Pro Support is super quick and very thorough. The software functionality is great when it is time to wrap up the evening. All the parts and pieces work together seamlessly. A small detail: being able to immediately copy a donation from a prior year for Silent Auction (very helpful) **What do you dislike about Silent Auction Pro?** We are very happy with SilentAuction Pro **What problems is Silent Auction Pro solving and how is that benefiting you?** Consolidating our information for attendees and donors. ### 17. Silent Auction Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about Silent Auction Pro?** It has all of the functionality needed for an event of any size. Customer service is beyond our expectations. Easy to use and navigate. **What do you dislike about Silent Auction Pro?** We have not found anything that we dislike **Recommendations to others considering Silent Auction Pro:** Very user friendly once you understand the system. It has everything you need to hold a successful event. We are very pleased with the product and will continue to use for all of our events. Silent Auction Pro has thought of everything to help your event. **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent Auction Pro helps guide you to a successful event. They give you suggestions as well. We are very pleased with the software, ease of use, price and customer service is extremely helpful at all times - even on the weekends. ### 18. My experience with Silent Auction Pro was excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2018 **What do you like best about Silent Auction Pro?** The customer service was amazing. They went above and beyond to help me through the process of set-up and helping me figure it all out. SAP made check-out so fast and simple too. **What do you dislike about Silent Auction Pro?** Setting up our PayPal merchant account was very difficult. But that was not SAP's fault. Because of them, I was able to get it set up and working. **What problems is Silent Auction Pro solving and how is that benefiting you?** Registration and check out for our event was a breeze. Also, SAP was huge in maintaining the auction and made record keeping so much easier. ### 19. Great Fundraising Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** Silent Auction Pro has been a great asset to our school's Annual Dinner Auction. The database allows for multiple volunteers to stay connected and organized! **What do you dislike about Silent Auction Pro?** At this time, I have not found anything that I dislike. **What problems is Silent Auction Pro solving and how is that benefiting you?** Allows for multiple users to access up to date data. ### 20. Easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** The program was easy for new users to navigate and work with. **What do you dislike about Silent Auction Pro?** Disliked that could not always get a print out for the bidders in the order that I wanted. **Recommendations to others considering Silent Auction Pro:** I would recommend this system before if you have any problems with Silent Auction Pro contact customer service is extremely helpful and swift. **What problems is Silent Auction Pro solving and how is that benefiting you?** It did help with organizing the bidding process more for both the hosts and the bidders. Realized that it helped the bidders have easier access to product information online. ### 21. Very easy to learn,check-in and check-out was easy, helpful support staff, **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2018 **What do you like best about Silent Auction Pro?** Support staff, Becca and John, very helpful reminders on some important aspects, such as photos of our items that helped bring in additional revenue. **What do you dislike about Silent Auction Pro?** I haven't heard of any complaints from the users **Recommendations to others considering Silent Auction Pro:** Would recommend this product to other users. **What problems is Silent Auction Pro solving and how is that benefiting you?** Helps with organizing our auction. ### 22. Excellent Tool for Fundraisers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Silent Auction Pro?** I think the site is excellent. It is very user friendly and easy to use. We have used it for the past three years and had great success in our fundraising. Any problems that we had were solved quickly by the FAQ section or technical support. The site works very well and the fees are reasonable. I highly recommend Silent Auction Pro. **What do you dislike about Silent Auction Pro?** There is nothing that I dislike about the service. **Recommendations to others considering Silent Auction Pro:** I highly recommend **What problems is Silent Auction Pro solving and how is that benefiting you?** We have increased our profits in our silent auction considerably, and it makes it so easy to have an auction. We hold our auction 100% online now and it is has really raised our revenue. ### 23. Easy to use and provided quick information and billing at end of our auction **Rating:** 4.5/5.0 stars **Reviewed by:** Gary P. | Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2017 **What do you like best about Silent Auction Pro?** The support provided by the software company. No matter what or when my question occurred I got a thorough and helpful response. **What do you dislike about Silent Auction Pro?** Some parts were not quite as intuitive as we might have liked. (Such as when donors agreed to repeat a gift during the auction..) Although,when it was explained, it was really quite easy. **Recommendations to others considering Silent Auction Pro:** Practice with the trial program, watch the videos (they are especially helpful), don't be afraid to ask questions, there staff is very helpful. **What problems is Silent Auction Pro solving and how is that benefiting you?** It has has made the organization of the auction much easier. Tracking donations, then at the time of the auction the entry of winning bids, quick production of billings statements and efficient payment via pre-approved credit cards. ### 24. Easy, Powerful, Service A+ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2017 **What do you like best about Silent Auction Pro?** Silent Auction Pro has been a great tool for our school fundraising. We're really not tech types so it's ease of use, and especially the detailed help menu with videos was outstanding. I also must commend their customer service - email and phone - for absolutely being there for us. Jim even responded to me on a holiday weekend, AND made a program guide fix that I asked for within a few hours. Unbelievable service. **What do you dislike about Silent Auction Pro?** The printed program guide was a bit clunky...no pictures, too much description...but it was easy to fix after uploading to Word. Not much else! **What problems is Silent Auction Pro solving and how is that benefiting you?** Fundraising for school via a silent and live auction. Made $32K in one night using Silent Auction Pro to organize, marketing, track, and collect money on the auction. ### 25. Silent Auction Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Silent Auction Pro?** The ease of use and the customer support. Everyone is very knowledgeable and helpful. The software is easy to use and everything runs smoothly during the event. **What do you dislike about Silent Auction Pro?** I didn't have any dislikes. The person who did the thank you letters found the editing process hard and did not like using it. **Recommendations to others considering Silent Auction Pro:** They have thought of all situations involved in implementing and running an auction. It is very user friendly and the customer service is tremendous. **What problems is Silent Auction Pro solving and how is that benefiting you?** The Auction is so much easier to set up and run now. ### 26. Silent Auction Pro Is The BEST **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Silent Auction Pro?** Silent Auction Pro's platform is a must for any small to medium non-profit that is holding a fundraiser. They software is easy to use, allows us to track donations, registrations, etc. and made our entire process simple. Their support team was amazing and helped us with all of our questions, even during late night planning sessions - someone is always available to assist. **What do you dislike about Silent Auction Pro?** It is hard to find a dislike, but it would be nice to see a few enhancements for check in that I know they are already working on. It would be nice to physically check someone in even if they preregistered so we can keep track of who is there. **Recommendations to others considering Silent Auction Pro:** Use it!!!! **What problems is Silent Auction Pro solving and how is that benefiting you?** We used Silent Auction Pro to assist with our Foundation's annual fundraiser. ### 27. Easy To Use, Affordable, and Outstanding Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Silent Auction Pro?** The customer support and training are phenomenal. Questions are usually answered within a day... most of the time within a couple of hours. **What do you dislike about Silent Auction Pro?** It would be helpful if credit card numbers could be applied across several bidders. However, it is understandable that this may not be possible from a privacy perspective **What problems is Silent Auction Pro solving and how is that benefiting you?** Our biggest benefit is that the system allows us to track ALL information in one consolidated area ### 28. Good Experience with Silent Auction Pro **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Silent Auction Pro?** The phone support was excellent. Their tech support staff were always helpful and patient and very clear. **What do you dislike about Silent Auction Pro?** I would like better reports that isolate some of the revenue streams more clearly. **What problems is Silent Auction Pro solving and how is that benefiting you?** Their low fees made it possible for us to have an online auction this year when our previous vendor doubled their fees. ### 29. Pretty simple service to learn and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about Silent Auction Pro?** The ease at which I could become accustomed to the interface. **What do you dislike about Silent Auction Pro?** Access to reports and exports isn't the easiest. **Recommendations to others considering Silent Auction Pro:** For a small scale operation like us it's been pretty simple, and would recommend. Reporting isn't the best, so not sure how larger companies would deal with this. **What problems is Silent Auction Pro solving and how is that benefiting you?** This is the only auction software I've used, so couldn't comment on others, however it's enabled me to list with ease at a pretty high rate. ### 30. An Excellent First Time Experiene **Rating:** 5.0/5.0 stars **Reviewed by:** Seth M. | Executive Director, Fund-Raising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2017 **What do you like best about Silent Auction Pro?** Silent Auction Pro was a fantastic tool for us for our first online silent auction. It had enough flexibility to allow us to manage our unique online only use, it was fairly straightforward, and we didn't have a single bidder complaint about access. Our event went very smoothly! Silent Auction Pro support was terrific, and the software was very good. It was easy to use, flexible, and when we had questions we could either find them on the help page, or the very helpful support team was quick to respond (including late into the night and on weekends). **What do you dislike about Silent Auction Pro?** The software wasn't always intuitive, so we ended up calling support a number of times. Often the answer was on the help page and we were either too lazy to find it, or didn't use the right search terms. That said, the support team was very quick to respond to our emails and calls, and very helpful. **What problems is Silent Auction Pro solving and how is that benefiting you?** We were able to run an entirely online silent auction, allowing bidders from across the country to participate. Amazingly, we did not get a single complaint from a bidder about ease of use and all but a couple of the almost 300 bidders were very clear on how it worked. ### 31. Best Auction Software with Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2017 **What do you like best about Silent Auction Pro?** SAP has everything needed for an auction **What do you dislike about Silent Auction Pro?** Editor for notes is limited without the ability to style or include images and format like in MS Word or similar program. It would be great if you could do more than a basic email editor to create donor letters or thank you notes. **What problems is Silent Auction Pro solving and how is that benefiting you?** Silent Auction Pro is thorough and makes setting up an auction easy. The reports are very useful and their customer support team are incredible, timely and so happy to help at any time of day. ### 32. SilentAuctionPro made our Gala Auction effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2018 **What do you like best about Silent Auction Pro?** Great interface, powerful tool. Good exports. **What do you dislike about Silent Auction Pro?** I didn't use the bid sheets they provided. **What problems is Silent Auction Pro solving and how is that benefiting you?** We used it for our annual Gala auction -- ticket sales, check-in and check-out, reporting. Effortless check-in and check-out and follow-up collections. Nice also to have history from previous years. ### 33. Thank you Silent Auction Pro! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2017 **What do you like best about Silent Auction Pro?** Customer support! Even during our event! So easy to use! **What do you dislike about Silent Auction Pro?** There is nothing to dislike! This made our lives so much easier than the previous years of doing everything by hand, using Excel spreadsheets for everything from items donated, dinner tickets sold/reservations, calculating winning bidders and their multiple items by hand, etc. Thank you Silent Auction Pro! **Recommendations to others considering Silent Auction Pro:** Don't hesitate to use this software. Excellent customer support; excellent tutorials online. Using this software is EASY! **What problems is Silent Auction Pro solving and how is that benefiting you?** We've been doing our Silent Auction event for years on our own without any support software. What were we thinking? This is awesome software, made our lives so much easier with the ease of bundling donated items, calculating winning bid sheets is no longer necessary, adding Fund-A-Need donations was a breeze, and check-out was painless! Silent Auction Pro is a no-brainer. Well worth the money spent! ### 34. Love the support! **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie W. | CEO, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2017 **What do you like best about Silent Auction Pro?** The absolute best support you could ask for. There is a great help menu, timely emails and phone call touches. And you can talk to a real person when you need to. We keep discovering news ways the product supports our efforts. We are growing with it! **What do you dislike about Silent Auction Pro?** It takes awhile to get used to the system, but that changed as we began to understand more about how it was set up and understand the terminology used. **Recommendations to others considering Silent Auction Pro:** We began using Silent Action Pro based on a recommendation. I would highly recommend to others. **What problems is Silent Auction Pro solving and how is that benefiting you?** Organization, reporting, marketing ### 35. Outstanding Support and Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Louis V. | Programmer/Analyst, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2017 **What do you like best about Silent Auction Pro?** Checking in and out for all attendees. High use of Bidding and reporting. Ease of use entering donations and creating Auction items. **What do you dislike about Silent Auction Pro?** There was nothing that I disliked about this product except that it would need the ability to have multi winners. **Recommendations to others considering Silent Auction Pro:** I 100% recommend this tool for small to large non-profit foundations/Organizations **What problems is Silent Auction Pro solving and how is that benefiting you?** The main problem we had at all of our events was the Checkin process and checkout process. Both were easy to resolve with Silent Auction Pro (SAP). Another common issue we had was the ability to grab more bids per item. We found a major increase in bidding with SAP. Along with this tool, we are now able to see what and who donated items as in the past we were not able to track this. Having the ability to now see the percent return on auction items which we never had before. ### 36. Silent Auction Pro took this event to a new level **Rating:** 5.0/5.0 stars **Reviewed by:** Shari A. | Sr. Director, Communications & Operations, Philanthropy, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2017 **What do you like best about Silent Auction Pro?** Really appreciated the modular options and the simplicity with how they describe the benefits of each module. Interface was nice, simple and mostly intuitive. Wasn't afraid to "click around" and get to know the system. **What do you dislike about Silent Auction Pro?** There were very few hiccups for us. There were just a couple of workflow pieces that weren't fully explained on their help support but the team replied so quickly to my email queries that it never slowed us down! **Recommendations to others considering Silent Auction Pro:** Such a reasonable price for super customer service and ease of use. They truly "rooted" for us in the days leading up to our event and stayed in contact throughout. I emailed many questions in the weeks leading up to our auction and they never wavered in their timely responses. **What problems is Silent Auction Pro solving and how is that benefiting you?** We have a silent auction as part of a large public two-day art festival. Using mobile bidding made perfect sense since guests only walked through the silent auction area as they entered the festival. Going mobile allowed them to make additional bids without the need to return to check the bid sheet. Not all guests embraced going mobile, but the percentage of multiple bids per item skyrocketed. ### 37. Great Software, Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey Leigh M. | Owner, Publisher, Alternative Medicine, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2017 **What do you like best about Silent Auction Pro?** Silent Auction Pro is a full featured auction and ticket software that is easy to learn and easy to use. The instructions in the Help section are very thorough. When I had questions, I was able to reach someone right away, and whomever I spoke with was very helpful. An event agent called me the day before and the day of the event, to help with any last minute issues. Although the front end interface is not fancy, our guests found the site easy to use. Silent Auction Pro offered the best, most economical price structure of all the Auction Software, and I did a lengthy comparison in a spreadsheet of all the auction software out there. (Since we are a non-profit, we want to make the best use of our donor funds.) I was able to get full reports and all the information I needed about our ticket purchasers and on our event auction from SAP. **What do you dislike about Silent Auction Pro?** The front end interface, what our ticket purchasers see, is not as visually appealing as I would like. But this is a minor criticism. I was very pleased with this software and will use it again for our next event. I also feel confident that I can easily teach it to others in our organization. **Recommendations to others considering Silent Auction Pro:** I highly recommend Silent Auction Pro for any non-profit who needs hand holding with set up, and who is watching their pennies, but needs a full featured software. **What problems is Silent Auction Pro solving and how is that benefiting you?** We needed full featured auction and ticketing software for our fundraising event, but most of the software out there was very pricey. Some wanted way too high a percentage of funds raised. Some software was less expensive but did not have all the features we needed. Silent Auction Pro was easy to use, priced right, and full featured. ### 38. My organization was a Silent Auction Pro user for the first time, and it worked great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2017 **What do you like best about Silent Auction Pro?** It was easy to use, the users liked it and found it easy to use, and it helped our organization improve the results of our fund raising event. **What do you dislike about Silent Auction Pro?** Nothing. The customer support for Silent Auction Pro was especially outstanding, which is a critical component of such a product and paramount for success. **Recommendations to others considering Silent Auction Pro:** I highly recommend Silent Auction Pro to any organization, large or small. **What problems is Silent Auction Pro solving and how is that benefiting you?** Our biggest benefit was the streamlining and improvements to the checkout process at our fund raising event. It also made check-in easier, improved the collection of funds for fund-a-need donations, and improved the overall revenue receipts for the event. ### 39. Silent Auction Pro helped us raise more this year than ever! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2017 **What do you like best about Silent Auction Pro?** I like the ease of the bidding, once you are bidding, you are notified when you are outbid, you can also do a "maximum" and the system will bid for you until that maximum is met, then you are notified via text or email. **What do you dislike about Silent Auction Pro?** I wish it had an app... The mobile site works ok, but having to go to your browser and login can be cumbersome at times, I feel if there was an app, that would be best and most efficient, easiest to access quickly. **Recommendations to others considering Silent Auction Pro:** Set up automatic texts and test them out before the event. Our system had a glitch that could not really be explained to me. This was a bit frustrating when I set them all up ahead of time and was depending on them. **What problems is Silent Auction Pro solving and how is that benefiting you?** We have raised money for technology enhancements in our Preschool-Grade 12 school as well as professional development for our faculty/staff so those benefits are far reaching. ### 40. Great Tool, Great Price, Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Cathleen K. | Cantor, Religious Institutions, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2017 **What do you like best about Silent Auction Pro?** It was great switching to this cloud-based tool so our whole team could use it. Our event guests raved about the fast checkout lines since we used the integrated credit card swiping feature. The customer support was fabulous. The help pages are very thorough and all of my questions and concerns were addressed very quickly - often within and hour. We raised more money at our event this year and any of our past 11 events, so it was a great investment! **What do you dislike about Silent Auction Pro?** Some of the exports, reports, and templates are not as customizable as I would like, but certainly very usable. **What problems is Silent Auction Pro solving and how is that benefiting you?** We switched to Silent Auction Pro because we wanted a networked tool with Online Auction capability and integrated credit card features. Everything ran very smoothly. Out guests were impressed with the look of the online auction and the ease (and short lines) of check-out. ### 41. Silent Auction Pro Simplified Our Auction and Boosted Proceeds **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Community Development, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2017 **What do you like best about Silent Auction Pro?** Responsiveness of the vendor & ease of use **What do you dislike about Silent Auction Pro?** Limited ability to format display sheets **Recommendations to others considering Silent Auction Pro:** Silent Auction Pro is the best value we could find for online/mobile auction support. The interface is extremely easy to use, and the support is absolutely amazing. Consider the types of activities you want to support and determine which modules you will need to support it. I wish I had done a better job of this up front, as it saves you time in the long run because there are extra fields that become available when you enable new modules, and it's easier to fill these in as you are setting up. **What problems is Silent Auction Pro solving and how is that benefiting you?** We used Silent Auction Pro for our elementary school fundraiser. The fundraiser has been an annual tradition for many years, but this is the first year we introduced mobile and online bidding and auction administration through Silent Auction Pro. We have a decent sized auction, with approximately 200 items and roughly 250 bidders. Managing this level of auction with a manual process was difficult and time consuming, and once display sheets and labels were printed, it was really difficult to make additional changes. Silent Auction Pro allowed us to streamline the administration process and offer a much better experience to bidders at the auction. We were able to provide an auction preview and open bidding before our event. Preparing for checkout under the manual system was extremely stressful and challenging. With Silent Auction Pro, we were able to immediately begin checkout once the auction closed. We were also able to process cards and collect payment for people that didn't come to collect their items. The entire process was extremely smooth and we had many compliments on the experience. We also were able to increase the return on our auction items thanks to mobile bidding and alerts. ### 42. Best Bang For Your Buck **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2017 **What do you like best about Silent Auction Pro?** My organization, the Humane Society of Noble County, Inc. in Kendallville, Indiana, recently used this software at our annual Raise the WOOF gala for homeless pets. I recommend this company to anyone looking for an affordable, easy to use system. It was user-friendly for both our attendees and our check-in/check-out staff. The training and support received before the event was excellent, and (the INCLUDED) technical support staff went above and beyond the night of the event when we had a few users that had trouble with the system (which turned out to be simple password errors and nothing to do with the SAP software). We used a different software company in 2016 - it was ridiculously expensive, complicated to use and technical support was NOT included, but could be purchased for another astronomical amount. SAP had REAL people call us to touch base, they kept in contact with emails, and everything we wanted was included in this system. I will be recommending Silent Auction Pro to our next fundraising committee! **What do you dislike about Silent Auction Pro?** Absolutely nothing! SAP was easy to use, readily available, had no hidden fees, provided excellent customer and technical support. No complaints here! **Recommendations to others considering Silent Auction Pro:** SAP does everything it says it does with no inflated prices, PLUS you have 3 different packages to purchase. The technical support and training we received was wonderful! Someone was there for us every time we asked a question. **What problems is Silent Auction Pro solving and how is that benefiting you?** I am the executive director of a non profit that relies in donations to operate. I am constantly looking for ways to save money. ### 43. SilentAuctionPro made our first event a success! **Rating:** 5.0/5.0 stars **Reviewed by:** Jayna B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2017 **What do you like best about Silent Auction Pro?** Managing a majority of our transactions online through credit cards maximized the amount we were able to bring in by increasing bidding and making our "collections" process a breeze! No chasing down winners and having a one-stop shop for all ticket holders, their contact information, donations, bundles, etc. made everything quick and easy to manage. The support team was also great to work with, very responsive at all points in the process and everyone had great recommendations to make our first event smooth and easy to use! **What do you dislike about Silent Auction Pro?** There's not much. I did reformat some of our description sheets due to repeats within the bundles where multiple gift cards were grouped, but it was still very easy to use! **Recommendations to others considering Silent Auction Pro:** I would highly recommend SilentAuctionPro to anyone hosting a silent and/or live auction. Between the great customer service, the user friendliness and the advantages our event realized through this product over a manual system, it was definitely worth the investment! And the price point made it realistic for a small, first time user group like ours to take on with confidence. **What problems is Silent Auction Pro solving and how is that benefiting you?** We utilized SilentAuctionPro to manage our school's first silent/live auction gala fundraiser. With the help of SilentAuctionPro we were able to exceed our expectations and meet our goal of paying for our school's first playground! ### 44. Great Software - User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Silent Auction Pro?** Very straight forward from first time used it. Easy to customize for your needs. I have used it for a variety of different auction types. **What do you dislike about Silent Auction Pro?** Hard to come up with much I don't like. Wish the system had a way to generate a custom website for my online auction items, Live auction viewings and ticket purchase page. **Recommendations to others considering Silent Auction Pro:** Call and talk to the sales group then ask to speak to some of the product users. **What problems is Silent Auction Pro solving and how is that benefiting you?** Has totally streamlined the whole auction process from gathering donations, entering in contacts and managing an event. The events are much easier to plan and execute which allows up to have more successful events. ### 45. Silent Auction Pro helped us nail our event **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Independent Designer & Marketing Consultant, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2017 **What do you like best about Silent Auction Pro?** Using their online ticketing meant virtually no one had to check in, and check-out was a breeze. Even the usual unsolved mysteries were easier to wrap up with the registered credit card thing. Winning entry also super easy. LOVED being able to ping winners with a text message. It was pretty seamless. The service was amazing too. Support responded to questions really fast, and the milestone reminder e-mails were very helpful. **What do you dislike about Silent Auction Pro?** I don't have much to dislike about the software. I ended up making my own bid sheets with mail merge, but I'm super picky, and we only had 60 items, so manually doing the bid increments was not a big deal. **Recommendations to others considering Silent Auction Pro:** For the price point, I think it's the best there is. It does everything you need it to. **What problems is Silent Auction Pro solving and how is that benefiting you?** We used Silent Auction Pro for a School Gala Auction, which raised money for our arts program. ### 46. Great for small operation **Rating:** 4.5/5.0 stars **Reviewed by:** Susan D. | Owner, Speaker, Author, Professional Training & Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2017 **What do you like best about Silent Auction Pro?** The customer support is very helpful and easy to reach. **What do you dislike about Silent Auction Pro?** I'd like to see more levels of access for group members. **Recommendations to others considering Silent Auction Pro:** Its a great product that is easier to begin using. **What problems is Silent Auction Pro solving and how is that benefiting you?** We have used Silent Auction Pro to more effectively track our donations and the rate of return. This has helped us recognize those items which produce a greater profit. ### 47. Silent Auction Pro allowed us to manage over 400 auction items at our annual event. **Rating:** 5.0/5.0 stars **Reviewed by:** Amy A. | Engineering Coordinator, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2017 **What do you like best about Silent Auction Pro?** Silent Auction Pro allows us to manage a high volume of donators, donations, auction items, bidders, etc. Customer support is great, they are always available to answer my questions timely. Loved the phone call the day before the event to share the 800 number. Love that we can email receipts to winners. Love that we can notify winners via email or text once a table is processed. Like that you can have multiple users at same time, especially at event day, doing data input, checking in bidders, checking out winners. **What do you dislike about Silent Auction Pro?** 1) Certain characters are not liked by the program (inch symbol, & symbol), especially when exporting to excel. 2) Bid sheet area to write in bids is too crowded, would like options to modify bid sheet layout, not sure if we can or not but would like opportunity to export bid sheets to a file and add "NO BIDS" on back side of page 3) Price went up from last year, both module cost and %. 4) Would like more options to print vs export and when exporting to design what fields and sort order, especially on sold items 5) Dont like that when you create duplicate items that they are linked and then if one is not sold it cannot be deleted without deleting them both 6) When you update an auction item, you go back to the donation, update, then update auction item. It does not always take the updated title from the donation as the new title of the auction item. Cannot figure out why. 7) would like the name on the bid sheets to be larger font, as we had two bidders get the wrong cards and not know that it was not their name at the top 8) Would like bidders to write more clearly :) (I know, out our your control) 9) Would like a quicker way to see what auction items have no bids at the end of the event instead of scrolling through the page **Recommendations to others considering Silent Auction Pro:** I have not reviewed any other auction software, so have nothing to compare. SAPro was easy to learn and we are making it work. My suggestions are only to make enhancements on a system that is already working. **What problems is Silent Auction Pro solving and how is that benefiting you?** We used to do this all in excel, that we before my time, I cannot image trying to do this without an auction software. It has it's quirks, but we could not do this without it. ### 48. Great Product - Great Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim B. | Franchise Owner/VP of Marketing, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2017 **What do you like best about Silent Auction Pro?** The price structure allows you to buy the components that you need and not pay for parts that you will not use. This makes this product affordable for even smaller non-profits. I love the fact that they capture your data and keep it for up to a year. This means that when you run your next event you don't have to start from scratch. You have a list of sponsors, donors, and attendees. It is easy to contact them via email and get your next event kicked-off. In addition to all the great features, the support team is fantastic. Overall, the application is easy to learn. **What do you dislike about Silent Auction Pro?** Some of the screens are a bit busy. What do I mean by that? Some screens have a lot of information and fields on them and it sometimes makes it difficult to find what you are looking for. This really isn't a big problem. Once you learn how the program works it all makes sense. **What problems is Silent Auction Pro solving and how is that benefiting you?** I help organize several charitable events a year. Some are quite large. The online ticket and sponsorship component really help streamline ticket sales. The Silent Auction functionality helps organize your donations and auction items. Being able to print bid sheets and bidder numbers or paddles helps save time. The express check-out functions helps improve check-times. ### 49. User friendly, helpful service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2017 **What do you like best about Silent Auction Pro?** The best feature is its simplicity. I find the system very easy to use, and the few times I have had issues, the customer service is top-notch. I received helpful answers back within moments. They have you tube videos available to walk you through some of the more complicated oprations. **What do you dislike about Silent Auction Pro?** We use silentauctionpro to run a fund raising auction and golf outing. My biggest complaint is having to pay for it since every dollar makes a difference for our organization. **What problems is Silent Auction Pro solving and how is that benefiting you?** The amount of time I save as the chair is tremendous. Silent Auction Pro creates information sheets, gift certificates, bid sheets, tracking the bids- which were all functions I had to create on my own. ### 50. Great Experience with Silent Auction Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Leah D. | Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2017 **What do you like best about Silent Auction Pro?** We used Silent Auction Pro for the 2nd year in a row for our event. Our auction was 100% online so that families who attended the event could participate as well as many others. We received very helpful support in using the system. We were able to easily send messages, open and close bidding and showcase auction items online. Overall, I'm very pleased with the system. **What do you dislike about Silent Auction Pro?** My only criticism is that auction item photos really can't be seen in the mobile app. The appearance is much better on a PC. **Recommendations to others considering Silent Auction Pro:** When comparing price and service, I would recommend this product over other similar ones on the market. **What problems is Silent Auction Pro solving and how is that benefiting you?** The cost of the program compared to others used for an online silent auction is great. ## Silent Auction Pro Discussions - [Third Party Payment](https://www.g2.com/discussions/third-party-payment) - 1 comment, 1 upvote - [Several Questions](https://www.g2.com/discussions/50254-several-questions) - 1 comment, 1 upvote - [Do you charge for technical support?](https://www.g2.com/discussions/support-bb877a95-de8b-4ac3-9026-27814bcff391) - 1 comment, 1 upvote - [What are the hours of your technical support? Do you have night of event technical support?](https://www.g2.com/discussions/support-ef2e7ec2-4d88-4f59-856c-4a6f97a7c91c) - 1 comment, 1 upvote - [What happens if we lose the Internet connection or your server crashes? Is the data backed up?](https://www.g2.com/discussions/data-2f713c6e-0eee-4fde-baea-783bf35ce93a) - 1 comment, 1 upvote - [View Silent Auction Pro pricing details and edition comparison](https://www.g2.com/products/silent-auction-pro/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+14%3A44%3A21+-0500&secure%5Bsession_id%5D=e4e8e421-0837-4d16-a198-45824fb8574a&secure%5Btoken%5D=8b379a0077b02ecbf95b190b0db57a24de3f80f88569a4277c865f0faa5dd5a8&format=llm_user) ## Silent Auction Pro Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing - Direct Mail Tools **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Silent Auction Pro Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (510 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews) - [GiveSmart](https://www.g2.com/products/givesmart/reviews) - 4.5/5.0 (156 reviews)