Shopware Reviews & Product Details

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Due to the number of possibilities, it can be a bit confusing for someone new to Shopware. It would be helpful to have a good guideline so that you are not solely dependent on the agency for implementation. Review collected by and hosted on G2.com.

As the managing director of an e-commerce company, I particularly appreciate Shopware's extensive adaptability and high scalability. The system is built on a modern architecture and offers a wide range of plugins that allow us to customize the shop to our specific needs. Integration with existing ERP systems runs smoothly, significantly optimizing our business processes. The active community, which continuously contributes to further development and provides valuable support, is particularly noteworthy. The user-friendliness, comprehensive documentation, and responsive customer support are additional advantages that make Shopware an excellent choice. Review collected by and hosted on G2.com.

Even though the user interface is very clearly structured, it sometimes takes up a lot of space, which occasionally leads to additional scrolling. Some functions are deeply nested and require several clicks to make changes. For beginners, the platform can initially seem somewhat complex due to its extensive features. Review collected by and hosted on G2.com.

Shopware convinced us from the start. The platform offers great flexibility and a wide range of features that have allowed us to tailor our online store exactly to our needs. We were particularly impressed by the user-friendliness and the intuitive interface, which is ideal even for beginners. Review collected by and hosted on G2.com.

With very extensive product catalogs or many simultaneous actions, there can sometimes be delays. Better performance optimization could make working even more efficient here. Review collected by and hosted on G2.com.

Shopware is ease of use and easy to integrate with third party solutions filling up the gap in open source e-commerce solutions. With Shopware your create flexibility and take the next step to achieve your omnichannel goals. The back-end is intuitive and possibilities are endless. Review collected by and hosted on G2.com.

Some features could be automated as standard and the navigation and filters could have some improvement. Shopware monthly support subscriptions (for using the platform) is a bit expensive. Would be nice to have a Shopware > Mailchimp integration form Shopware. Review collected by and hosted on G2.com.

Shopware is built on modern architecture and a high-performance technology stack. A notable feature is its modular expandability through plugins, providing flexibility for various needs. It is very easy to integrate in structures using well-known ERP systems.

Even in its Community Edition, the software demonstrates commendable usability. Extensive documentation, coupled with instructional videos, facilitates user understanding and utilization of its features. New features can be implemented easily with a big plugin library.

A significant asset of the software is its active community. Their contributions drive ongoing innovation, enriching the platform with a diverse range of solutions and support.

Internationalization is seamlessly integrated, offering straightforward options for adapting content and interfaces to different linguistic and cultural contexts, catering to global users.

Central to the software is the Rule Builder—a robust tool enabling users to create and manage rules with ease. This functionality streamlines workflows and enhances efficiency by automating processes according to specific requirements.

The customer support reacts fast and is always very helpful.

In summary, this software presents a promising blend of modern technology, usability, and collaborative development. Its adaptable nature makes it a compelling option for organizations looking to optimize their operations. Review collected by and hosted on G2.com.

Technically, we have nothing to criticize. However, what really bothers and disappoints us is the change in licensing and the new subscription model for the plugins.

We were assured during the migration that all the features of the Evolve subscription version would be available in the Professional version. Suddenly Shopware completely changes the licensing and charges a multiple of the previous costs. They no longer want to know anything about the previous assurance of costs.

Now it is also the case that plugins can only be rented as a subscription model and can no longer be purchased, which also means a higher financial burden. All in all, this is extremely disappointing, especially if you don't keep your word. Review collected by and hosted on G2.com.

1. A major advantage of Shopware is its user-friendliness. The intuitive interface makes it easy to manage products, orders and marketing campaigns, even if you are not a technical expert.

2. Shopware community - for almost any relevant topic, plugins, or themes and designs users help other customers with their first-hand experience.

3. Integrations: With the API Shopware integrates seamlessly with various third-party tools, including accounting software, email marketing tools and more. Review collected by and hosted on G2.com.

1. The options for translations are incomplete (UI)

2. No complete A/B deployment

3. No proper pre-public/staging support Review collected by and hosted on G2.com.

The ability to be customized is a big advantage. Thanks to the open shop system, the already good standard features can be expanded as desired. The Shopware store also has great plugins that are useful additions to online shops. If you can't find a suitable plugin, you can develop your own solutions. The usability is basically simple and intuitive. In collaboration with our agency, the switch from Shopware version 5 to 6 went relatively smoothly. Shopware responds to support requests within the agreed response time. Review collected by and hosted on G2.com.

The last price increase was very huge. Previously we used the Professional Edition with a Silver subscription. This will no longer exist in the future. The new pricing models (Rise, Evolve, Beyond) are a completely different price category. Review collected by and hosted on G2.com.

Very good balance between customizability and out of the box features. Product support is very good although rarely needed due to an experienced team. Review collected by and hosted on G2.com.

I personally had trouble getting used to the experience designer (aka CMS part) Review collected by and hosted on G2.com.

Shopware has a big community of developers and users. That leads to a wide selection of plugins for all use cases. For experienced Shopware developers, there are nearly no limits in what is possible to realize in functions for back- or frontend.

The interface is self-explanatory for most use-cases. If you don't find something by yourself, there is a helpful documentation for users and for developers.

There is a ticketing system where users can vote for bug-fixes or features. In most cases, Shopware will fix bugs with a high number of votes.

Shopware is a very good base on which to build. Review collected by and hosted on G2.com.

Using Shopware with an external merchandise management system can be tricky due to Shopware's internal logic for e.g. movement of goods.

You need an experienced developer for integrating some features, because there are changes needed in the template or else.

Shopware 6 is lacking in some base-features which will not be integrated in the future. Review collected by and hosted on G2.com.

Great base for a free shop system. Highly scaleable, huge community, good events for partners, agencies and users. Depending on your needs you can use the paid version and have quick support. Review collected by and hosted on G2.com.

Shopware Docs should be more up to date and more precise. Sometimes there are important infos missing and you can search for hours to find the right place to make a certain setting. Review collected by and hosted on G2.com.