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Compare Shopware and commercetools 
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At a Glance
Market Segments
Small-Business (67.7% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
Starting at $600.00 Per Month
Contact Us
Shopware
Star Rating
(195)4.2 out of 5
Market Segments
Small-Business (67.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 3 pricing planscommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that commercetools excels in customer support, with users highlighting the platform's "smooth customer support" and "amazing" service. This level of support can be crucial for businesses needing quick resolutions to issues.
- Users say that Shopware stands out for its ease of use, particularly in product editing and page setup. Reviewers appreciate how fast and convenient it is to manage their online store, which can significantly enhance day-to-day operations.
- According to verified reviews, commercetools offers a robust API that is well-documented and stable, allowing for seamless integrations. Users mention that it rarely presents challenges in meeting specific use cases, making it a strong choice for businesses with complex needs.
- Reviewers mention that Shopware provides a high level of flexibility and customization options, which is particularly appealing for small businesses looking to tailor their online presence. The platform's modern, well-structured system is noted for its strong API-first approach.
- G2 reviewers highlight that commercetools has a quicker implementation process, with users praising its intuitive onboarding experience. This can be a significant advantage for businesses looking to get up and running without extensive delays.
- Users report that while Shopware has great customer service, it sometimes lacks the same level of technical support as commercetools. Some users feel that their specific business needs were not fully understood, which can impact the overall experience.
Pricing
Entry-Level Pricing
Shopware
Rise
Starting at $600.00
Per Month
Be great at what matters – your brand. Create a unique, recognizable online presence, automate your workflows, and showcase your products at their absolute best.
- Stand out from the crowd.
commercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Shopware
Free Trial is available
commercetools
Free Trial is available
Ratings
Meets Requirements
7.9
163
9.5
10
Ease of Use
7.9
165
9.2
10
Ease of Setup
7.5
141
9.4
8
Ease of Admin
8.0
122
8.8
7
Quality of Support
7.6
154
9.2
10
Has the product been a good partner in doing business?
7.8
119
9.3
7
Product Direction (% positive)
7.0
155
10.0
9
Features by Category
Visitor Behavior
6.2
15
Not enough data
6.6
15
Not enough data
6.7
14
Not enough data
Templates
6.9
13
Not enough data
7.9
14
Not enough data
6.7
15
Not enough data
Personalization
6.5
14
Not enough data
7.1
15
Not enough data
6.3
15
Not enough data
5.4
15
Not enough data
6.0
14
Not enough data
5.7
15
Not enough data
5.4
14
Not enough data
6.9
14
Not enough data
Multichannel
7.2
12
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
Administration
6.1
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.0
15
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
6.4
13
Not enough data
6.3
14
Not enough data
7.6
13
Not enough data
7.3
14
Not enough data
7.5
14
Not enough data
Analytics
Feature Not Available
Not enough data
6.7
14
Not enough data
Administration
8.5
14
Not enough data
6.1
14
Not enough data
Administration
Feature Not Available
Not enough data
8.2
23
Not enough data
7.8
23
Not enough data
Integrations
8.4
23
Not enough data
7.8
19
Not enough data
7.7
22
Not enough data
Cart Management
7.6
18
Not enough data
8.0
23
Not enough data
7.8
23
Not enough data
7.5
18
Not enough data
Headless Commerce
7.3
77
Not enough data
8.1
92
Not enough data
7.2
81
Not enough data
7.9
95
Not enough data
8.0
90
Not enough data
Generative AI
6.3
74
Not enough data
6.2
75
Not enough data
Agentic AI - E-Commerce Platforms
6.3
12
Not enough data
6.8
12
Not enough data
6.4
12
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.4
12
Not enough data
Merchandising/Marketing
7.3
120
Not enough data
7.9
117
Not enough data
7.0
118
Not enough data
7.0
116
Not enough data
6.4
110
Not enough data
6.8
114
Not enough data
7.5
118
Feature Not Available
Product Catalog
7.8
119
Not enough data
7.7
112
Not enough data
6.7
116
Not enough data
6.9
95
Not enough data
Order Process
8.1
112
Not enough data
8.0
111
Not enough data
8.1
111
Not enough data
8.2
111
Not enough data
7.8
109
Not enough data
6.7
97
Not enough data
7.1
102
Not enough data
7.1
98
Not enough data
Multi-Channel Support
7.4
90
Not enough data
7.8
109
Not enough data
6.7
89
Not enough data
7.2
98
9.7
5
6.2
82
Not enough data
7.3
90
Not enough data
7.1
98
Not enough data
Platform
8.3
107
Not enough data
8.2
111
Not enough data
8.2
106
8.7
5
8.1
110
Not enough data
5.6
104
Not enough data
8.3
107
Not enough data
7.6
91
Not enough data
8.2
108
Not enough data
6.9
88
Not enough data
7.8
103
Not enough data
8.4
105
Not enough data
7.9
109
Not enough data
Operations
7.7
32
Not enough data
7.7
34
Not enough data
Inventory
8.1
32
Not enough data
8.1
33
Not enough data
7.7
31
Not enough data
Platform
8.5
32
Not enough data
8.1
33
Not enough data
6.7
30
Not enough data
7.3
31
Not enough data
Processing
8.7
30
Not enough data
7.9
32
Not enough data
7.4
25
Not enough data
Reporting
4.8
16
Not enough data
6.3
16
Not enough data
Omnichannel Features
7.8
15
Not enough data
5.7
14
Not enough data
6.6
15
Not enough data
6.9
17
Not enough data
7.0
16
Not enough data
7.9
16
Not enough data
6.5
17
Not enough data
Categories
Categories
Shared Categories
Shopware and commercetools are categorized as E-Commerce Platforms
Unique Categories
Shopware is categorized as Multichannel Retail, Shopping Cart, Omnichannel Commerce, E-Merchandising, and E-Commerce Personalization
commercetools has no unique categories
Reviews
Reviewers' Company Size
Shopware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.9%
Consumer Goods
10.1%
Wholesale
5.8%
Furniture
5.3%
Information Technology and Services
4.8%
Other
58.2%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What is Shopware used for?
2 Comments
G2
For e-commerce and ERP systems for all our customer which are highly satisfiedRead more
Is Shopware good?
2 Comments
RU
I've been actively using a live implementation Shopware 6 for the last 8 months, but cannot compare it with other systems.
You can make your own shop with...Read more
commercetools has no discussions with answers
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