Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| 3–6 months | Most common |
| 1–3 months | Also frequently reported |
| 6–12 months | Also reported |
| Under 1 month or over 12 months | Less common |
Strong performance and high customizability Review collected by and hosted on G2.com.
Costs for plugins have increased - now only SaaS solutions Review collected by and hosted on G2.com.
We have been using Shopware since 2020 for our company website and various webshops. During this time, we have experienced many positive things and enjoy using Shopware for our functions.
The user interface is intuitive and user-friendly. Even as a beginner, I quickly found my way around. Everything is clearly structured, so I always quickly find the desired functions. This makes working simply pleasant.
Customer support is another plus. I had a few questions about specific functions, and the answers came promptly and were very helpful.
We use Shopware in our daily work, it offers us everything we need for our online presence, and we constantly discover new features that make our work easier. Keyword: B2B-Components or Dynamic Access ;-)
The variety of functions impresses us time and again. From creating product pages/landing pages to various marketing tools, everything is included. This flexibility allows us to customize and optimize our shops individually. And what is not available can either be found as an app in the store or achieved with a little development effort.
The integration of third-party services works very well. The available plugins significantly expand the functionality of our shops and can be integrated without much effort. Through numerous forum entries, you can also find good help with problems.
Overall, we are really satisfied with Shopware and can recommend it to anyone who wants to build a powerful and user-friendly online shop or company website. There may still be small improvements possible, but that doesn't stop us from being enthusiastic users!
A look at the roadmap is always worthwhile, as many exciting topics are already in planning! Review collected by and hosted on G2.com.
The high update speed of Shopware versions can lead to having to wait for plugin manufacturers before being able to make an update when using many plugins.
With the pure Shopware CMS, you can tell that it is a shop system. Over the years, improvements have been made, and you can find many apps in the store that make design easier.
Nevertheless, the development effort remains unavoidable for some functions. Review collected by and hosted on G2.com.
There is a solution for almost every problem due to the large community. Review collected by and hosted on G2.com.
There are some bugs in the new Shopware 6 that don't make work impossible but do make it more difficult. Review collected by and hosted on G2.com.
its have easy customization here for real product and its GUI feature Review collected by and hosted on G2.com.
its costly sometimes , but its okay try something new for something big product Review collected by and hosted on G2.com.
Excellent shop system with high flexibility
We have been using Shopware for our online shop Müller Small Living for many years and are extremely satisfied with the current version Shopware 6.
As a manufacturer of high-quality furniture "Made in Germany", it is essential for us to have a powerful and flexible shop system. Shopware 6 offers us exactly that: intuitive operation, modern technology and extensive customisation options. We were particularly impressed by the simple integration of our furniture configurator (pCon), which our customers can use to design customised products.
Another highlight is the modular structure, which enables us to continuously develop our shop and adapt it to new requirements. We also appreciate the strong community and the reliable support, which is always on hand to help us with questions or new challenges.
We can recommend Shopware 6 without reservation - a powerful, future-proof and flexible system for companies that want to run their e-commerce professionally.
Conclusion:
✅ Flexible & customisable
✅ Easy integration of third-party providers (e.g. our furniture configurator)
✅ Future-proof & powerful
✅ Large community & professional support
Many thanks to the Shopware team for this great product! 👏 Review collected by and hosted on G2.com.
The text editor for the shop pages is not very convenient. Review collected by and hosted on G2.com.
Backend, rule- and flowbuilder (for creating promotions), the easy adjustment of shop internal basics like text snippets, the integration of payment providers via plugins, great customer support Review collected by and hosted on G2.com.
Update policy - too many (critical) updates, sometimes with less information, weak plugin store (in many cases the plugin providers are behind the newest SW versions) Review collected by and hosted on G2.com.
I have been a Shopware user since 2015 and have come to appreciate the good to very good support (e.g., Moritz) over the years. There has always been not only an active community but also many agencies with a very broad range of topics. So, there are plugins for most needs. Version 5 was not designed to last forever in terms of architecture: many of the plugins at that time "dug" deep into the system and left their traces. Therefore, a fresh start was doubly sensible: with Shopware 6. The rule-based configuration has opened up a wide range of applications, making the use of many plugins obsolete. Of course, you have to familiarize yourself with the new configuration options - but that's the case with any new system. However, many options were intuitive and therefore not rocket science. We did not implement the connection to marketplaces directly from SW6, but instead, we interposed Plenty here. Our external IT staff was also impressed by the technical implementation in SW6 and gave me the feedback: for any demanding shop solution, he will suggest SW6. The contact through the Shopware Community Day is ideal for getting direct contact with the SW team, but also for talking to SW partners and listening to interesting presentations. And, of course, to let the day end together and relaxed in the evening. Review collected by and hosted on G2.com.
Regarding the global orientation, I found it unfortunate that most documents/videos/presentations are increasingly in English. Yes, I don't have a technical problem with that, but I just find it more relaxing in my native language.
Due to the switch from purchase options for plugins to rental, the costs for plugins have virtually exploded. I have experienced this myself with some examples and then decided against some plugins. Fair costs, yes, but some agencies really take advantage of this - in some cases more than doubling the costs when viewed annually. It would be nice if SW could monitor this and approach certain agencies - because this is not a good development. Review collected by and hosted on G2.com.
Hi Martin,
Thank you very much for your detailed review! We’re thrilled you value Shopware’s flexibility, rule-based configuration, and active community. It’s great to see how Shopware 6 supports your multi-shop, multi-language operations effectively. We appreciate your feedback on plugin costs and language resources – it helps us improve.
Thank you for being a loyal user and part of the Shopware community! We're looking forward to continuing our partnership and supporting your ongoing success with Shopware!
All the best,
Your Shopware Team
What we appreciate most is the enormous flexibility of Shopware. Through individually developed plugins, we were able to tailor our shop exactly to our requirements – without encountering any technical limitations. We also particularly like that Shopware is constantly evolving and proactively addressing important issues such as legal requirements or new features. For us as shop operators, this is a future-proof foundation. Review collected by and hosted on G2.com.
The rapid development pace of Shopware can sometimes be challenging – especially when you constantly have to keep up with updates, changes, and new features. Particularly with larger customizations, this means additional effort. Nevertheless, we understand that this dynamism is necessary to remain a modern and future-proof shop system. Review collected by and hosted on G2.com.
Open Source Project, Customization, API first, Community Review collected by and hosted on G2.com.
Many plugin dependencies, dependent on plugin providers for updates & co. Review collected by and hosted on G2.com.
My experience with Shopware has been impressive due to its intuitive design and adaptable features that make managing an online store efficient and enjoyable. Review collected by and hosted on G2.com.
While Shopware offers extensive benefits, the initial setup and integration process can be somewhat challenging. Some advanced features require a deeper dive into documentation, and occasional performance fluctuations may occur. Improved onboarding and more comprehensive guides for advanced configurations would make the experience even better. Review collected by and hosted on G2.com.
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