---
title: SHL Reviews
meta_title: 'SHL Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SHL works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 3
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---


# SHL Reviews
**Vendor:** SHL  
**Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About SHL
SHL is the global leader in Talent Insight, transforming businesses by leveraging the power of people, science, and technology. Our unrivaled scientifically-backed workforce data and highly validated talent solutions provide organizations with the insights needed to optimally leverage their people’s potential and maximize business outcomes. We equip recruiters and leaders with people insights at an organization, team, and individual level, accelerating growth, decision-making, talent mobility, and inspiring an inclusive culture that supports game-changing agility. Whatever the job role, SHL can help select candidates faster and fairer with the perfect balance of potential, readiness and fit. Hire for: -Early Careers: Identify the best fit talent through an engaging candidate experience. -High Volume: Skills-based hiring at scale. -Technical: Automated technical assessments and interviews. -Managerial: Boost diversity and performance with actionable insights. -Professional: Recruit for roles of today and skills of the future. Our Smart Interview solutions enables you to screen thousands of candidates quickly with on-demand video interviews and provide a live, enhanced video interview experience for shortlisted applicants. With our Talent Management solutions, you can have a single source of multi-purpose talent data for real-time talent insights at any time, frequency and level. -Develop and retain your critical talent -Measure and map competencies of your entire workforce so you can direct resources to the areas that matter and develop, retain, and identify gaps that need filling. -Develop your leaders to succeed in a hybrid workplace -Find your Highest Potential (HIPO) employees -Use a scientific approach to build your best sales teams -Bring agility to Succession Planning



## SHL Pros & Cons
**What users like:**

- Users value the **customizable testing platform** of SHL, which enhances personalized assessments for their needs. (1 reviews)
- Users value the **customizability** of SHL, allowing for personalized tests tailored to specific needs. (1 reviews)
- Users find great value in the **customization options** of SHL, allowing personalized testing experiences tailored to their needs. (1 reviews)
- Users value the **ease of customizing questions** on SHL's platform, enhancing the testing experience significantly. (1 reviews)
- Users value the **customization options** for creating personalized tests on the SHL platform. (1 reviews)
- Personalized Learning (1 reviews)
- Presentations (1 reviews)
- Question Quality (1 reviews)
- Question Variety (1 reviews)
- Skill Assessment (1 reviews)

**What users dislike:**

- Users experience **admin limitations** with SHL, as improper formatting of HTML questions can negatively impact tests. (1 reviews)
- Users face **formatting limitations** that impact test results if HTML questions aren't correctly structured. (1 reviews)
- Users report **format limitations** in SHL tests, where incorrect HTML question formats can negatively impact test outcomes. (1 reviews)
- Users find that **inflexible formatting** can negatively impact test performance if not followed precisely. (1 reviews)
- Users report **insufficient information** regarding specific formatting for HTML questions, impacting test performance negatively. (1 reviews)
- Limitation Issues (1 reviews)
- Limitations (1 reviews)
- Missing Features (1 reviews)
- Outdated Information (1 reviews)
- Question Clarity (1 reviews)

## SHL Reviews
  ### 1. Great experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mahakdeep S. | Academic systems specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about SHL?**

Their own testing platform is a good platform the best part is that we can customize the questions and use that platform for our personalized test

**What do you dislike about SHL?**

They have a few limitations like the if we do not put html questions in a specific format then those effect the test directly

**What problems is SHL solving and how is that benefiting you?**

Their AMCAT is amazing which helps the aspirants a good assessment of their current standing before going to the market 

Most importantly their score is considered by many industries

  ### 2. Very poor interface makes readability very difficult.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2020

**What do you like best about SHL?**

I tested SHL test as a candidate, and compared with other site and practices test. I kind of like the type of exercises.

**What do you dislike about SHL?**

The user experience for the candidate is very bad. SHL use still a flash technology and did not update in years the interface: as a result, a candidate is required to update a flash plugin, but even so, the font-size is very tiny and does not adjust well on large screen resolutions of 2020. Also, it is not possible to zoom, because it is flash and not html. So the type spent just to read correctly, is precious time lost when doing the exercise, leading to errors. Also, I found exercises in native language (non English) imprecise, and native English, a bit convoluted. I wonder if they are written convoluted on purpose, but they should convey a clear message, with no possibility of interpretations, because the candidate does not have the possibility to ask if the understanding of the sentence is correct or not. Compared with other providers, the experience of the candidate is poor. The same tests could be offered with a neat user interface, to make a user comfortable, and particularly a user interface thought also for people who wear glasses.

**What problems is SHL solving and how is that benefiting you?**

administering recruiting tests to evaluate a batch of candidates. However, I read on shl practices website that scientific methodology behind the SHL tests offers moderate significance (although have not found a comments on the SHL site). I wonder how much psychometric is an indicator suited to depict with high statistical significance the skills of a candidate; also, significance of results are even hindered by a poor user interface, making the exercise difficult to read. Overall, I think the test does not reflect well a real working environment. It might work better a longer test structured as tests used to evaluate programming skills - still time matter, however there is a neater distinction between performance and haste. More haste, less speed - the only benefit here is a just a test to filter candidates, it works because it weight results among a batch of candidates, but the quality of test and benefit are debatable as per effectively evaluate the abilities of a candidate.

  ### 3. SHL TalentCentral - A top notch assessment portal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about SHL?**

TalentCentral allows us to employee a variety of screening assessments for candidates across the spectrum of jobs in our corporate environment, while provided detailed results to assist in our selection process. 

**What do you dislike about SHL?**

If there is something very specific that you are looking for and they don't have it, you may need to go outside of their solution. This has happened once to us but we use SHL so heavily that it was a non-factor. 

**Recommendations to others considering SHL:**

Make sure you go through their library of assessment options and if you interested in have SHL integrated with your ATS, be sure to ask about integration fees and if it is compatible. 

**What problems is SHL solving and how is that benefiting you?**

We are always looking to hire the best talent into our organization and SHL helps to see what skills a candidate has to offer. We have been able to identify those candidates that excel in certain skills or have an aptitude for a specific role. We use these assessments to complement our through interview process. 



- [View SHL pricing details and edition comparison](https://www.g2.com/products/shl/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-07+13%3A32%3A29+-0500&secure%5Bsession_id%5D=e5d9faef-874e-45e5-b4a5-6178561ba78d&secure%5Btoken%5D=9ac359cb1ac74bce675d311b80e9d8e8e2d91053ea79b9204336b72995b1f18a&format=llm_user)

## SHL Features
**Platform Basics**
- Integrations
- Interoperability
- Performance

**Basics**
- Reporting
- Interoperability
- Performance

**Assessment delivery**
- Question variety
- Real-time assessment
- Pre-made content
- Customizable Questions
- Weighted Questions
- Skills Assessment

**Platform Basics**
- Interoperability
- Performance
- Self-service
- Automation

**Platform Basics**
- Interoperability
- Performance

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Skill management**
- Skills Library
- Skill Mapping
- Employee Skill Assignment
- Included Framework

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform Content**
- File Sharing
- Content Library
- Customization
- Technical Screening
- Coding Development
- Reports
- Customizable Reports

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Grading and reporting**
- Automated grading
- Gamification
- Analytics dashboard
- Reporting
- Activity Dashboard
- Reporting/Analytics

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications
- Analytics

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

**Platform Content - Talent Assessment**
- Candidate Screening
- Content Library
- Assessment
- Portal
- Emotional Intelligence
- Logical Reasoning
- Big Five
- Psychometric
- Skills Assessment
- Question Library
- Tests/Assessments
- Background Screening
- Pre-made Test Library

**Platform Content **
- Employee Tracking
- Employee Development
- Career Development
- Progress Tracking

**Platform Content**
- Technology
- File Sharing
- Customization

**Platform Additional Functionality**
- Dashboard
- Mobility
- Messaging
- Soft Skills Testing
- Additional Tools
- Collaboration Tools
- Activity Dashboard
- Aptitude Testing
- Personality Testing

**Content**
- Automation
- File Sharing

**Administration**
- White-labeling
- Mobile compatibility

**Platform Functionality**
- Dashboard
- Talent Management
- Diversity
- Add-on
- Talent Acquisition
- Proctoring
- Assessments
- Assessment Management
- Employee Management
- Email Management
- Recruitment Management
- Compliance Management
- Training Management
- HR Management
- Compensation Management
- Competency Management
- Workflow Management
- Performance Management
- Mentoring Program Management
- Interview Management

**Platform Performance**
- Reporting
- Monitoring

**Platform Performance - Talent Assessment**
- Uptime
- Analytics
- Monitoring
- Visual Analytics

**Platform Additional Functionality **
- Dashboard
- Mobility
- Messaging
- Task Management
- Payment
- Portal
- Integrations
- Internal Talent Mobility
- Employee Portal
- Learning Management
- Talent Management
- Meeting Management
- Training Management
- Goal Management
- Forms Management
- Performance Management
- Employee Management
- Feedback Management
- Performance Review Management
- Recruitment Management

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Activity Dashboard
- Interview Management
- Calendar Management
- Assessment Management
- Recruitment Management
- Feedback Management
- Application Management
- Email Management

**Administration**
- Search
- Reporting

**Additional Functionality**
- Content Library
- Customizable Reports
- Drag & Drop
- Single Sign On
- Email Distribution
- Live Results Sharing
- Surveys & Feedback
- Feedback Management
- AI Copilot
- Test/Quiz Creation
- Progress Reports
- Content Sharing
- Multi-User Collaboration
- 360 Degree Feedback
- Performance Metrics
- Certification & Licensing
- Email Reminders
- Payment Processing
- Recruitment Management
- Skill Testing
- Activity Tracking
- Text to Speech
- Pre-Employment Testing
- Skills Tracking
- API
- Proctoring
- Customizable Branding
- Customizable Templates
- Secure Data Storage
- Assessment Management
- Progress Tracking
- Version Control
- Pulse Surveys
- Summary Reports
- Template Management
- Data Import/Export
- Randomization
- Question Library
- Automated Proctoring
- Student Portal
- Third-Party Integrations
- Alerts/Notifications
- Email Alerts
- Offline Tests
- Content Management
- Scheduling
- Quizzes
- Candidate Management
- Time Limits
- Question Branching
- Multi-Language
- Lock Down
- Registration Management
- Customizable Fields
- Learning Management
- Performance Management
- Course Authoring
- Mobile Access
- Online Tests
- Test Scheduling
- Access Controls/Permissions
- Reporting & Statistics
- Self-paced Learning
- Real-Time Monitoring
- Student Management
- Monitoring
- Generative AI

**Additional Functionality**
- Customizable Tests
- Training Management
- Candidate Management
- Real-Time Reporting
- Skills Tracking
- Interview Scheduling
- Templates
- Email Reminders
- Candidate Comparison
- Assessment Management
- Applicant Tracking
- Recruitment Management
- Talent Acquisition
- Job Application Management
- AI Copilot
- Job Management
- Video Support
- Online Tests
- Workflow Management
- Customizable Branding
- Automatic Grading
- Multi-Language

**Additional Functionality**
- Internal Meetings
- AI Copilot
- Individual Development Plans
- Employee Database
- Self Assessment
- Reporting & Statistics
- Alerts/Notifications
- Analytics
- Customizable Forms
- Skills Assessment
- Generative AI
- API

**Additional Functionality**
- Resume Search
- Two-Way Audio & Video
- Reporting/Analytics
- Skill Assessment & Scoring
- Self Service Portal
- Live Video Interview
- Reminders
- Resume Database
- Question Library
- Social Media Integration
- Customizable Branding
- Session Recording
- Applicant Tracking
- Panel Interviews
- AI Copilot
- Commenting/Notes
- Interview Practice Session
- Pre-recorded Messages
- Video Conferencing
- Video Call Recording
- Generative AI
- Collaboration Tools
- Third-Party Integrations

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Platform Additional Functionality - Talent Assessment**
- Mobility
- Messaging
- Integrations
- Video Interview
- Simulation
- Third-Party Integrations
- Two-Way Audio & Video

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform Basics - Talent Assessment**
- Analytics
- Interoperability
- Automation

**Agentic AI - Talent Intelligence**
- Multi-step Planning
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**AI Capabilities - Talent Assessment**
- AI Personalization
- AI Predictive Insights
- AI Scoring
- Assessment Generation
- AI Bias Detection
- Generative AI

**Additional Functionality**
- Customizable Reports
- Drag & Drop
- Single Sign On
- Email Distribution
- Live Results Sharing
- Surveys & Feedback
- Feedback Management
- AI Copilot
- Test/Quiz Creation
- Progress Reports
- Content Sharing
- Multi-User Collaboration
- 360 Degree Feedback
- Performance Metrics
- Certification & Licensing
- Email Reminders
- Payment Processing
- Recruitment Management
- Skill Testing
- Activity Tracking
- Text to Speech
- Pre-Employment Testing
- Skills Tracking
- API
- Proctoring
- Customizable Branding
- Customizable Templates
- Secure Data Storage
- Assessment Management
- Progress Tracking
- Version Control
- Pulse Surveys
- Summary Reports
- Template Management
- Data Import/Export
- Customizable Tests
- Training Management
- Candidate Management
- Real-Time Reporting
- Interview Scheduling
- Templates
- Candidate Comparison
- Applicant Tracking
- Talent Acquisition
- Job Application Management
- Job Management
- Video Support
- Online Tests
- Workflow Management
- Automatic Grading
- Multi-Language
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Reminders
- Employee Profiles
- Employee Engagement
- Learning & Development

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