Compare ShipStation and ShipperHQ

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At a Glance
ShipStation
ShipStation
Star Rating
(578)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $14.99 3 Users Per Month
Free Trial is available
Browse all 3 pricing plans
ShipperHQ
ShipperHQ
Star Rating
(13)4.3 out of 5
Market Segments
Small-Business (84.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$350.00 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that ShipStation excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ShipperHQ. Users appreciate its easy shipment management across multiple carriers and strong automation rules that streamline order fulfillment tasks.
  • Users say that ShipStation's integration capabilities are a standout feature, particularly with platforms like Shopify and various marketplaces. This seamless integration allows for a set it and forget it approach, making it a reliable choice for small businesses looking to simplify their shipping processes.
  • Reviewers mention that while ShipperHQ offers advanced features like real-time shipping rates and custom dimensional rules, its overall user experience is less favorable compared to ShipStation. Users have noted that the implementation can be more complex, which may pose challenges for those seeking a straightforward setup.
  • According to verified reviews, ShipStation's ease of use is frequently highlighted, with many users praising its intuitive onboarding process. In contrast, ShipperHQ's setup is described as more cumbersome, which could deter users who prioritize quick and easy implementation.
  • Users report that while ShipperHQ provides customization options for shipping features, ShipStation's robust automation and integration capabilities often lead to a more efficient day-to-day operation. This is particularly beneficial for small businesses that need to manage shipping without extensive manual intervention.
  • Reviewers note that ShipStation's quality of support is generally well-received, although ShipperHQ has received positive feedback for its support as well. However, the sheer volume of reviews for ShipStation suggests a more consistent user experience, reinforcing its position as a trusted partner in shipping solutions.
Pricing
Entry-Level Pricing
ShipStation
Starter
Starting at $14.99
3 Users Per Month
Browse all 3 pricing plans
ShipperHQ
Standard
$350.00
Per Month
Browse all 3 pricing plans
Free Trial
ShipStation
Free Trial is available
ShipperHQ
Free Trial is available
Ratings
Meets Requirements
8.6
441
8.8
7
Ease of Use
8.7
447
8.3
7
Ease of Setup
8.4
235
7.7
5
Ease of Admin
8.6
213
Not enough data
Quality of Support
7.9
403
8.3
7
Has the product been a good partner in doing business?
8.5
210
Not enough data
Product Direction (% positive)
7.6
417
6.1
6
Features by Category
8.3
51
Not enough data
Product Sales
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Not enough data
Administration
8.2
48
Not enough data
9.1
49
Not enough data
Feature Not Available
Not enough data
8.8
48
Not enough data
8.7
44
Not enough data
8.3
300
Not enough data
Labels
9.0
281
Not enough data
8.5
251
Not enough data
Feature Not Available
Not enough data
Order management
8.9
266
Not enough data
8.6
269
Not enough data
8.9
269
Not enough data
8.8
262
Not enough data
Carrier and rate management
8.5
254
Not enough data
8.1
220
Not enough data
8.4
229
Not enough data
Inventory management
7.0
173
Not enough data
7.2
176
Not enough data
Feature Not Available
Not enough data
Reports
8.5
233
Not enough data
7.5
189
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
ShipStation
ShipStation
ShipperHQ
ShipperHQ
ShipStation and ShipperHQ are categorized as Shipping and Drop Shipping
Unique Categories
ShipStation
ShipStation has no unique categories
ShipperHQ
ShipperHQ has no unique categories
Reviews
Reviewers' Company Size
ShipStation
ShipStation
Small-Business(50 or fewer emp.)
90.4%
Mid-Market(51-1000 emp.)
8.8%
Enterprise(> 1000 emp.)
0.7%
ShipperHQ
ShipperHQ
Small-Business(50 or fewer emp.)
84.6%
Mid-Market(51-1000 emp.)
7.7%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
ShipStation
ShipStation
Retail
23.4%
Consumer Goods
9.4%
Apparel & Fashion
6.3%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.2%
ShipperHQ
ShipperHQ
Retail
33.3%
Health, Wellness and Fitness
16.7%
Manufacturing
8.3%
Logistics and Supply Chain
8.3%
Internet
8.3%
Other
25.0%
Alternatives
ShipStation
ShipStation Alternatives
Easyship
Easyship
Add Easyship
Sendcloud
Sendcloud
Add Sendcloud
Shippo
Shippo
Add Shippo
AfterShip
AfterShip
Add AfterShip
ShipperHQ
ShipperHQ Alternatives
AfterShip
AfterShip
Add AfterShip
parcelLab
parcelLab
Add parcelLab
FarEye
FarEye
Add FarEye
ShipHero
ShipHero
Add ShipHero
Discussions
ShipStation
ShipStation Discussions
Does ShipStation use USPS?
3 Comments
Should I use ShipStation?
3 Comments
CM
No, their support is lacking to the point of telling us to use Google to solve our issue. Tracking numbers are an issue and they don't do well if you ship...Read more
What is ShipStation used for?
2 Comments
JW
We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers...Read more
ShipperHQ
ShipperHQ Discussions
Monty the Mongoose crying
ShipperHQ has no discussions with answers