ServiceTitan Pricing Overview

Pricing Insights

Averages based on real user reviews.

ServiceTitan Pricing Reviews

(2)
Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"Best software you could get in the trades."
What do you like best about ServiceTitan?

I love everything about Service Titan. It is innovative, technologically advanced, the future of the home services industry to use. So much more. You 100% should get Service Titan if you are thinking of using it. Once set up, it will not disappoint. Review collected by and hosted on G2.com.

What do you dislike about ServiceTitan?

The sales side of it needs some improvement and never seems to be worked on. Review collected by and hosted on G2.com.

Response from Emily Smith of ServiceTitan

Thank you for this incredible review! We're so glad to hear you've had a great experience. We appreciate your sales feedback and will share it with the team.

Duane B.
DB
owner
Mid-Market (51-1000 emp.)
"Do not use service titan Market pro."
What do you like best about ServiceTitan?

fast dispatch software and ability to record calls Review collected by and hosted on G2.com.

What do you dislike about ServiceTitan?

Stay away from ServiceTitan. It’s extremely overpriced. I’ve been a customer for the past few years, and when they imported my database, they lost thousands of my customers and duplicated the entire database. It was a complete nightmare.

The situation was so bad that they fired the person responsible for the import and told me it was the worst import in the company’s history.

They also offer products like Market Pro and Schedule Pro — don’t waste your money. With Market Pro, I signed a one-year contract and was told I’d get the first six months free. Later, I found out they doubled the cost for the last six months.

Their customer service is absolutely terrible. There’s no one you can call directly. You have to email everyone and wait for a response, which may not come for weeks. Review collected by and hosted on G2.com.

Response from Emily Smith of ServiceTitan

Thank you for your feedback. We’re sorry to hear about your experience with Market Pro support and communication, and we take concerns like this seriously. Please email reviews@servicetitan.com and we will get you connected with someone. Thank you, Duane.

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