ServiceTitan Pricing Overview

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ServiceTitan has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact ServiceTitan to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

Perceived Cost

$$$$$

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ServiceTitan Pricing Reviews

(2)

Sara L.

Owner/COO

Small-Business (50 or fewer emp.)

1/24/2025

"Worth the work to setup- Glad we switched"

5/5

What do you like best about ServiceTitan?

ServiceTitan is a powerful software that streamlines HVAC operations by offering features like dynamic scheduling, real-time invoicing, CRM, and inventory management. Its reporting, customer engagement tools, and integrations with accounting software help businesses increase efficiency, improve customer service, and drive profitability. Review collected by and hosted on G2.com.

What do you dislike about ServiceTitan?

ServiceTitan can definitely be a bit challenging to set up, and the extra costs for pro products on top of the already expensive system can be frustrating. Review collected by and hosted on G2.com.

What problems is ServiceTitan solving and how is that benefiting you?

ServiceTitan helps HVAC and other service-based businesses manage operations more efficiently by providing tools for scheduling, dispatching, invoicing, and customer management all in one platform. It solves the problem of disorganized workflows and disconnected systems by streamlining business processes, improving communication with customers, and offering data-driven insights to help businesses grow. It also simplifies tracking performance, managing employees, and keeping up with finances—all of which are critical for efficiency and scaling operations. Review collected by and hosted on G2.com.

Response from Emily Smith of ServiceTitan

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Wow, our team loves hearing this, Sara. ServiceTitan prides itself on finally giving contractors and business owners the numbers they need to start making better, data-backed decisions to help grow their business. We appreciate your feedback around our pro products and set up and will be sure to share them with our team. Thank you!

Matthew L.

President

Small-Business (50 or fewer emp.)

4/8/2025

"High Cost for High Aspirations"

4/5

What do you like best about ServiceTitan?

ST offers a lot of analytical capabilities. This is a powerful program that saves and processes every bit of data that you put into it. When done correctly, it is a beautiful thing. However, if you, your office team, or your field team is lazy or thinks you can get away with "garbage in", then you will certainly get "garbage out". ST is also really good about showing you how you can improve your usage of the program, and how to get the most out of it. If you follow their strategy, you will probably do fairly well, if not great. Review collected by and hosted on G2.com.

What do you dislike about ServiceTitan?

Per my research, ST is the most expensive FSM out there... by quite a ways. I found it to be anywhere from double to 8 times the cost of the competition (if you want to call them that). ST is really on another level - its designed that way. If you are looking for a software solution that simply helps you organize your dispatch board and digitize your field stuff, then ST is probably overkill. It's strength is its weakness in a way. It is made for the small to medium sized contractor who is looking to exponentially grow their business and potentially sell to a PE firm or go public. So if you just want to be a good 'ole contractor shop, and hand over the business in 30 years to yer boys, then ST is overkill for you. If you want to grow from $100k to $100million and then live on a yacht, ST will help you get there. Review collected by and hosted on G2.com.

What problems is ServiceTitan solving and how is that benefiting you?

ST helps me to identify things that I didn't even know were important, or how to track them. Try tracking ticket size manually; that would suck! ST makes it easy. Try tracking revenue per tech per month/week/year; that would suck! ST makes it easy. ST also ties in nicely with online scheduling through our website. It also ties into our payroll program. It also provides great insight into what marketing programs are working for us, and how many calls or bookings we're receiving. Review collected by and hosted on G2.com.

Response from Emily Smith of ServiceTitan

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Thank you so much for taking the time to share this incredible feedback, Matt. Many members on our team have already read and gotten so much out of what you had to say here. We appreciate your partnership and always share with your CSM if there is anything else we can do to improve your experience.