Consulting Services for ServiceNow App Engine

RSM is a consulting firms that provide the core service lines of audit and assurance, accounting, risk advisory, tax, transaction support, corporate restructuring & insolvency and IFRS services.

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SAIC employs active security controls that combine discovery, threat intelligence, off-the-shelf software, and internally developed threat detection capabilities to protect your network against known dangers.

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SalesWon is a comprehensive Customer Relationship Management and Configure, Price, Quote application built exclusively on the ServiceNow platform. It streamlines sales processes by replacing disparate applications, spreadsheets, and legacy systems with a unified, automated quote-to-cash-to-customer support workflow. This integration enables seamless data sharing between sales and customer service teams, enhancing collaboration and efficiency. Key Features and Functionality: - Unified Sales Process: Automates the entire sales cycle from lead management to customer support, eliminating the need for multiple tools. - Seamless Data Sharing: Provides customer service management teams with immediate access to sales data without requiring system integrations. - Rapid Implementation: Offers intuitive and user-friendly interfaces, allowing organizations to implement core CRM and CPQ functionalities within weeks. - Cost Efficiency: Reduces licensing, support, and training expenses by consolidating sales and customer service processes on a single platform. - Comprehensive Sales Tools: Includes features such as campaign management, lead conversion with duplicate blocking, email synchronization with leads and contacts, performance analytics, contract management, and project management. Primary Value and User Solutions: SalesWon addresses the challenges of fragmented sales and customer service systems by providing a unified platform that enhances data accessibility and process efficiency. By integrating CRM and CPQ functionalities within ServiceNow, it enables organizations to modernize their sales processes, improve customer service experiences, and achieve significant cost savings. This holistic approach ensures that sales teams can focus on driving revenue while customer service teams have the necessary insights to deliver exceptional support.

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Samsung SDS is a global leader in IT solutions and digital transformation, delivering cutting-edge technologies that enhance enterprise efficiency, security, and mobility. As a subsidiary of Samsung, we provide innovative solutions across cloud computing, AI-driven analytics, enterprise mobility, and smart logistics, helping businesses optimize operations and drive growth. Our portfolio includes Zero Touch Mobility (ZTM) for automated device lifecycle management integrated with ServiceNow and Samsung Knox, Enterprise Mobility Management (EMM) for securing and optimizing mobile workforces, and Caidentia, an AI-powered procurement and sourcing SaaS that streamlines product lifecycles. We also offer cloud and IT services, including scalable cloud solutions, AI-driven analytics, and cybersecurity, along with digital logistics solutions that leverage big data, blockchain, and IoT to enhance supply chain efficiency. Recognized globally for innovation and IT excellence, Samsung SDS partners with Fortune 500 companies to accelerate digital transformation, improve operational efficiency, and deliver best-in-class security and automation.

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Sapphire Systems is an established global provider of world-leading ERP, financial and business management software - offering solutions, services and 24hr support to over 950 customers worldwide.

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SCC is Europe's largest independent technology solutions company

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SDI Presence LLC is a leading IT consultancy and managed services provider dedicated to advancing clients toward secure digital enterprises. With over 25 years of experience, SDI offers strategic managed services, IT consulting, and multicloud solutions tailored to optimize technology environments. As a certified Minority Business Enterprise with Corporate Plus® designation from the National Minority Supplier Development Council , SDI serves a diverse portfolio, including major airports, utilities, commercial real estate portfolios, and government agencies. Key Features and Functionality: - Multi/Hybrid Cloud Infrastructure Managed Services: Design, manage, and optimize hybrid and multicloud environments to ensure reliability, performance, and cost-efficiency. - Application Modernization and Managed Services: Streamline operations with end-to-end application management, modernization solutions, and custom development to enhance agility and user experience. - Work and Asset Management Solutions: Implement innovative strategies to improve efficiency, reduce costs, and enhance decision-making in asset management. - Advisory and Strategic Consulting Services: Provide expert guidance to develop strategies, optimize efficiencies, and achieve transformational success. Primary Value and Solutions for Users: SDI Presence addresses the complex challenges organizations face in managing critical infrastructure and systems. By offering comprehensive IT solutions, SDI enhances operational efficiency, ensures system reliability, and supports digital transformation initiatives. Their commitment to diversity, equity, and inclusion further enriches their service delivery, fostering innovative and inclusive technology solutions.

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Securitybricks, Inc., now operating as Securitybricks powered by Aprio, is a leading cybersecurity firm specializing in cloud security and compliance solutions. The company focuses on automating compliance processes, integrating IT systems, and providing continuous monitoring to help organizations meet stringent regulatory requirements efficiently. With a team comprising U.S. citizens, including military veterans, Securitybricks brings over 15 years of experience in implementing cybersecurity and regulatory compliance controls. Key Features and Functionality: - Compliance Automation: Securitybricks offers automation tools for frameworks such as FedRAMP®, CMMC, SOC, ISO, HITRUST, and PCI, reducing manual effort and accelerating certification processes. - Platform Integration: The company provides pre-built accelerators on platforms like ServiceNow and Microsoft Azure, enabling seamless integration and continuous monitoring of compliance controls. - Managed Compliance Solutions: Securitybricks delivers tailored compliance solutions, combining deep technical knowledge with industry regulations to safeguard data and operations. - Zero Trust Implementation: Assistance in adopting Zero Trust architecture ensures thorough vetting of every access request, reducing potential security breaches. Primary Value and Problem Solved: Securitybricks addresses the complexity and resource-intensive nature of regulatory compliance by embedding automation into every layer of the cloud compliance journey. This approach transforms compliance from a burdensome task into a strategic advantage, allowing organizations to move faster, operate securely, and stay audit-ready. By integrating advanced automation with hands-on validation, Securitybricks simplifies compliance and cloud security, helping organizations stay protected and prepared for evolving regulatory landscapes.

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Semaphore Partners LLC is a boutique consulting and advisory firm specializing in ServiceNow implementations. Founded by two partners with over a decade of ServiceNow consulting experience each, the firm is dedicated to delivering rapid, high-impact solutions tailored to clients' unique business needs. Their team of certified experts emphasizes clear communication and precision, ensuring that solutions are not only effective but also maintainable and future-proof. Based in the Greater New York City area, Semaphore Partners serves clients across the United States, offering a personal, partner-led approach that combines boutique scale with enterprise impact. Key Features and Functionality: - Implementation Services: Comprehensive end-to-end ServiceNow implementations, assessing unique business requirements to create bespoke solutions aligned with organizational objectives. - Custom Development: Enhancement of the ServiceNow platform through custom applications and features, automating workflows, streamlining processes, and improving user experience. - Managed Services: Ongoing maintenance, optimization, monitoring, and issue resolution to maximize the performance and value of the ServiceNow platform. - Core Integrations: Expertise in integrating essential components such as LDAP, Azure, Single Sign-On (SSO, and MID Servers to ensure seamless operations. - Service Desk Optimization: Efficient routing of requests, development of intuitive forms, publication of knowledge articles, and utilization of Service Operations Workspace to enhance service desk functionality. - HR Service Delivery: Development of onboarding and offboarding workflows, management of leave of absence requests, and discreet handling of employee inquiry cases to improve HR department efficiency. - Performance Analytics: Creation of purpose-driven dashboards and analytics to provide insights into current performance and future projections. Primary Value and Solutions Provided: Semaphore Partners LLC addresses the critical need for efficient and effective ServiceNow implementations by offering tailored solutions that anticipate future requirements. Their approach ensures that clients receive maintainable and scalable implementations, reducing technical debt and facilitating long-term success. By focusing on clear communication and collaboration, they empower organizations to optimize their ServiceNow platforms, enhance user experiences, and achieve their mission-critical priorities. Their commitment to excellence is reflected in a perfect 5.0 customer satisfaction score, underscoring their dedication to client success.

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Sequal Consultancy B.V. is a Netherlands-based firm specializing in Service Management and process optimization. Established in 2020, the company focuses on enhancing internal services by automating processes, increasing efficiency, and reducing errors. Their expertise spans Enterprise Service Management , Customer Service Management , and Risk Management, aiming to help organizations improve IT services, adopt customer-centric approaches, and effectively manage risks. Key Features and Functionality: - Enterprise Service Management : Optimizes internal processes to improve service delivery and operational efficiency. - Customer Service Management : Enhances customer interactions by streamlining service processes and improving response times. - Risk Management: Identifies and mitigates potential risks to ensure business continuity and compliance. - Service Integration and Management : Facilitates seamless collaboration between multiple service providers to deliver cohesive services. - Platform Expertise: Proficient in implementing and managing platforms like ServiceNow and 4me to support service management initiatives. Primary Value and Solutions: Sequal Consultancy B.V. addresses the need for optimized service management by offering tailored solutions that automate workflows, enhance efficiency, and reduce operational errors. By focusing on ESM, CSM, and Risk Management, they enable organizations to improve internal services, adopt customer-centric approaches, and effectively manage risks. Their expertise in platforms like ServiceNow and 4me ensures the implementation of effective and sustainable service management solutions.

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