ServiceManager Reviews & Product Details

I like how ServiceManager brings returns and repairs into one simple, end-to-end workflow. It’s easy to use, scalable, and works just as well for small teams as it does for global operations. Review collected by and hosted on G2.com.

ServiceManager already offers great flexibility through configurable rules and workflows. One area of improvement could be making the initial setup more intuitive, so new users can get started faster without much guidance. Review collected by and hosted on G2.com.

Service Manager is a centralized software by which I can perform 3PL operations, integrate my jobs, and enhance efficiency. It is very easy to implement and is easily understood by newcomers. It provides real-time visualization of services, shipments, and inventory, facilitating prompt, data-driven decisions that help operations. Service Manager upholds communication and collaboration, ensuring team members and clients are in agreement. It has many customization options that adapt to our unique needs, and its scalability accommodates growth. Its user-friendly interface reduces training time, contributing to our success. It has the best responsive Customer Support, which enhances its value. These values make it more frequently used than its competitors. Review collected by and hosted on G2.com.

Service Manager undoubtedly provides excellent 3PL operations, but it has some limitations that are essential to acknowledge. Firstly, the initial learning curve requires more time investment to become fully proficient. Secondly, the subscription cost is quite high, which can be a concern for budget-conscious small organizations. Despite these downsides, Service Manager's advantages often overcome these limitations, making it a valuable tool for our 3PL services. Review collected by and hosted on G2.com.

I prefer ServiceManager for its centralized management, workflow maintenance, and its analytics capabilities. It has helped me a lot in designing and maintaining the workflow. Review collected by and hosted on G2.com.

ServiceManager is a complex software and needs highly skilled people for working. When I was new to the software, it took me long to learn and practise the tool. So, I would recommend to make it easier to understand and less complex. Review collected by and hosted on G2.com.

Well, I think that the strength of Service manager is its ability to unify 3PL operation in one place. This is one stop shop for our logistic providing us visibility on our services, deliveries and stock. With its integrations, user friendly interface, and scalability features, operations become easier. As we grow, it’s a game-changer. Review collected by and hosted on G2.com.

I admit it to be bluntly; the learning process had some ups and downs. We found it difficult to become accustomed. The subscription costs might also pose concern to our smaller team due to its tight budget. Review collected by and hosted on G2.com.

Easy and comprehendable to use anytime I'd highly reccomend anyone needing a management tool to use this. Review collected by and hosted on G2.com.

Not a whole lot it does its job and provides a lot services other management tools cant do. Eliminates waits and the burden for IT Review collected by and hosted on G2.com.

I like about serviceManager is the way it handles customer service reports and interactions. Review collected by and hosted on G2.com.

The dislikeed feature of this software is that i have to find out costs associated with different customers Review collected by and hosted on G2.com.

Process implementation is very accurate and realtime. It will let your tickets to be fully customisable. Review collected by and hosted on G2.com.

Implementation initial cost is bit higher side. Review collected by and hosted on G2.com.

Ease of use, reliability & customized solutions.

There is more to offer when you consider UI, User experience & features compared to competition. Review collected by and hosted on G2.com.

Didn't face or experience any issue worth mentioning Review collected by and hosted on G2.com.

The overall reporting and product features. They cover almost all aspects of business concern. Review collected by and hosted on G2.com.

Software loading time and sometimes it creates an error which gives a bad impact. Review collected by and hosted on G2.com.

Awesome Easy and understandable, very good to use in team at project Review collected by and hosted on G2.com.

Reinstall and other all good. Everything good, just a problem is reinstall all the time. Review collected by and hosted on G2.com.