---
title: ServiceManager Reviews
meta_title: 'ServiceManager Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how ServiceManager works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 14
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# ServiceManager Reviews
**Vendor:** ServiceCentral  
**Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 14
## About ServiceManager
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.



## ServiceManager Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of ServiceManager, benefiting from its simple, end-to-end workflow for all team sizes. (1 reviews)
- Users value the **efficient end-to-end workflow** of ServiceManager, simplifying returns and repairs for all team sizes. (1 reviews)
- Users appreciate the **efficiency improvement** of ServiceManager, praising its user-friendly, scalable end-to-end workflow. (1 reviews)
- Users appreciate the **simple, end-to-end workflow for returns and repairs** that ServiceManager provides, enhancing usability and scalability. (1 reviews)

**What users dislike:**

- Users find the **complex setup** of ServiceManager hinders quick onboarding and requires significant guidance to navigate. (1 reviews)
- Users find the **difficult setup** of ServiceManager hampers the initial experience, requiring more guidance to get started. (1 reviews)
- Users find the **difficult training** for ServiceManager challenging, hindering quick setup and usability for newcomers. (1 reviews)



- [View ServiceManager pricing details and edition comparison](https://www.g2.com/products/servicemanager/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+07%3A00%3A03+-0500&secure%5Bsession_id%5D=ded23ab0-2940-4727-a4d9-83691020f2f3&secure%5Btoken%5D=159de5be1b5200d7649239cf85b4f9f05ecd967acab5d6d72aa2a80ed2bdde5b&format=llm_user)

## ServiceManager Features
**Supply Chain Operations**
- Warehousing
- Inventory Management

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Integrations**
- E-Commerce
- WMS
- Accounting
- OMS

**Customer Management**
- Customer Portal
- Visibility
- Billing

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Tracking**
- Shipping
- Inventory

**Analytics**
- KPIs
- Dashboards
- Custom Reports

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Transactions**
- Exchange
- Approvals
- Refund
- Credit

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top ServiceManager Alternatives
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,753 reviews)
  - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,673 reviews)
  - [EZO](https://www.g2.com/products/ezo/reviews) - 4.4/5.0 (387 reviews)