ScrapIT Reviews & Product Details

I like the efficiency and ease of ScrapIT. It makes it simple to train new people, and if I have issues or make mistakes, I can correct them easily. I can quickly pay people and look back at what I’ve paid and when, and keep my inventory organized and easy to view and read from commodity to commodity. The setup was very simple and seamless. Jeff helped me through it and made handling any issues painless. The last couple of updates seem to have cleared up the bugs and hiccups I used to encounter, and it’s painless for us to use together. Review collected by and hosted on G2.com.

I don't necessarily think it's the software, but occasionally I have issues printing and communicating from ScrapIT to my printer, even with a direct connection. It's very rare, and a few updates seem to have solved the bugs and issues I had. Review collected by and hosted on G2.com.

Working with ScrapIt has been a game-changer. Reporting and item entry are smooth and fast, and the interface is easy to use once you get the hang of it. Their support team? Unmatched. They respond within seconds—literally. I had an issue with printing, and they sent me a printer. Who does that anymore? These guys do. They go out of their way to help, and that kind of support is rare.

I genuinely recommend ScrapIt to anyone in the scrap industry. Solid program. Solid people. Review collected by and hosted on G2.com.

Love the program, they only thing back end takes time to learn and phone version is not complete, but I know they are working on it. Review collected by and hosted on G2.com.

I like being able to get everything we need in one shot. Scale weight with just a click, a picture when the weight gets entered, pricing for the material without having to do the math yourself. You can print a scale ticket to give to the customer if they're not being paid right away. Easily pay a customer by choosing your way of pay (either cash or check). We don't use it, but they have a reloadable cards option. The best thing I love about ScrapIT, is I can now do settlement reports with one program by bringing up that customer instead of manually having to enter all the information into a spreadsheet. Lorne and Geoff provide the best customer support. They make themselves available to help answer any questions we might have. Review collected by and hosted on G2.com.

At this time, I don't really have any big dislikes. I'm sure there is something, but not important enough to come to my mind at this time. BUT... I didn't like the program at first because it was new to me, but like any new thing, you have to learn it and the basics are so easy to learn and eventually become second nature to use. Review collected by and hosted on G2.com.

Reaching support is quick and easy. I have connected with support through numerous means (email, phone, video call, instant message, etc.) and have consistently received responses and resolutions in a timely fashion. Depending on the issue, it could be a quick fix while others may have a little more involved. Changing up hardware is also a breeze with ScrapIT support. Review collected by and hosted on G2.com.

ScrapIT historically has not been the most mobile-friendly experience. I know that there are efforts to change this and make the application more available on mobile devices (i.e. tablet) but improvements have been made and are becoming more readily available. Review collected by and hosted on G2.com.

Extremely user-friendly touchscreen interface (especially for non-technical users), powerful reporting tools integrate easily with familiar MS apps, developer remote access yields extremely prompt customer support Review collected by and hosted on G2.com.

A bit of a learning curve toward understanding data handling Review collected by and hosted on G2.com.

Ease of use, once the employee is formed Review collected by and hosted on G2.com.

nothing to dislike, it has been a huge upgrade in our company Review collected by and hosted on G2.com.

Scrap it has everything you need from top-notch customer service to always updating your platform to service their customer needs. Review collected by and hosted on G2.com.

Personally can’t think of anything. It has everything you need in one platform. Review collected by and hosted on G2.com.

Coming from having no knowledge of how to operate ScrapIt to being confident in its application. The training sessions were comprehensive, and the software is user friendly. They are very responsive to my emails and make themselves available to walk me through an issue. Review collected by and hosted on G2.com.

Nothing. The way that ScrapIT is presented and supported has made my overall experience with it very good. Review collected by and hosted on G2.com.

Most helpful if the quick response of the IT department. The program is very user friendly. We use the program daily. We adapted to the system very quickly. It has everything needed to run the business. Review collected by and hosted on G2.com.

There is no downfall for this program. Everything about it is fantastic. Review collected by and hosted on G2.com.

I love the technology and capabilities and allow the calculating things Review collected by and hosted on G2.com.

ther eisnt anything this far i have no complaints Review collected by and hosted on G2.com.