--- title: SAP Sales Cloud Reviews meta_title: 'SAP Sales Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1003 reviews by the users' company size, role or industry to find out how SAP Sales Cloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1003 scale: '5' date_modified: '2026-10-02' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SAP Sales Cloud Reviews **Vendor:** SAP **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,003 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities ## SAP Sales Cloud Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of SAP Sales Cloud, which enhances performance and streamlines their sales processes. (92 reviews) - Users appreciate the **seamless integrations** of SAP Sales Cloud, enabling effective usage with other SAP software for enhanced sales management. (62 reviews) - Users appreciate the **seamless integration** of SAP Sales Cloud with other SAP products, enhancing their sales processes effectively. (57 reviews) - Users value the **effective lead management** capabilities of SAP Sales Cloud, enhancing sales productivity and customer insights. (54 reviews) - Users value the **detailed analytics** of SAP Sales Cloud, which simplifies decision-making and enhances sales performance. (47 reviews) - Reporting (46 reviews) - Efficiency (45 reviews) - Automation (44 reviews) - Users value the **feature richness** of SAP Sales Cloud, enhancing sales management and customer engagement effortlessly. (43 reviews) - Seamless Integration (43 reviews) **What users dislike:** - Users find the **learning curve steep** , facing challenges with setup and navigation that hinder user experience. (75 reviews) - Users face challenges with **limited customization** in SAP Sales Cloud, impacting efficiency and usability for sales tasks. (47 reviews) - Users face **complexity issues** with SAP Sales Cloud, hindering ease of use and requiring extensive training for adoption. (35 reviews) - Users find SAP Sales Cloud **not intuitive** , experiencing a steep learning curve and occasional performance lags. (34 reviews) - Users find the **implementation costs to be expensive** , raising the overall price beyond many competitors. (33 reviews) - High Complexity (28 reviews) - Users experience **slow loading times** that hinder their ability to efficiently utilize SAP Sales Cloud features. (26 reviews) - Time-Consuming (23 reviews) - Expertise Required (21 reviews) - Slow Performance (21 reviews) ## SAP Sales Cloud Reviews ### 1. Best software to manage and automate customer data for business requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Sumedh P. | Recruiter, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 01, 2023 **What do you like best about SAP Sales Cloud?** One of the best thing I like in SAP CRM is integrating and implementing customized business processes with other softwares. It helped me manage business activities like sales, marketing, finance, team performance and customer enquires. **What do you dislike about SAP Sales Cloud?** We cannot customize all the available screens for releasing upgrades. There is lack of predefined themes to change colors while doing custom developments. There is difficulty while integrating SAP CDC with SAP CRM. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM is improving customer relationship by providing services like cost management, sales reports, operational processes, marketing and finance related business process. It helps customers to use product with full functionality and performance with great technical and service support. ### 2. Improve revenue and meet customer demand with flatuation **Rating:** 5.0/5.0 stars **Reviewed by:** Raosaheb S. | Production Planning Control, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 26, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** Yes, will improve sales accuracy and adhare the customer demand on any situation or if flatuation. **What do you dislike about SAP Sales Cloud?** For financial inaccuracy. Cost calculations of bulk product. **What problems is SAP Sales Cloud solving and how is that benefiting you?** resolving customer queries and make delightful to customer for better performance. ### 3. My experience with SAP CRM after working on it for 4 years **Rating:** 2.5/5.0 stars **Reviewed by:** Sudhakar J. | Enterprise Architect & Practice Lead, CoE (Innovation & Digital Transformation), Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 01, 2023 **What do you like best about SAP Sales Cloud?** - In SAP CRM it is very easy to maintain the customer details and contact them for any campaigns. - Also we can run the campaigns and track the data from the SAP CRM - User management and access security is good **What do you dislike about SAP Sales Cloud?** Not very user-friendly, difficult for a new person to use and get familiar with it. Integrations with non-SAP systems are challenging. Advanced features like AI/ML based recommendation systems are on very initial stage. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Used this CRM for sales and marketing modules to cover the end to end life cycle. Customer details maintenance and relevant use cases. Master data integration with SAP ERP for order fulfilment. ### 4. Director **Rating:** 4.0/5.0 stars **Reviewed by:** Abdullah K. | Creative Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2023 **What do you like best about SAP Sales Cloud?** It's suitable for organizing the project management system that helps us know every finance thing and do a workflow to have a smooth flow in my work and the organization. **What do you dislike about SAP Sales Cloud?** It's so a slow system I couldn't sometime work because the pages need a lot of time to load also have a lot of pages that should move between it and the UI need fix **What problems is SAP Sales Cloud solving and how is that benefiting you?** Monitor every single dollar for any project and build the flow system that gives us the professionality in our project and the system can deal with the big scale of projects. ### 5. Best Tool for Business and Customer Relationship Management **Rating:** 4.0/5.0 stars **Reviewed by:** Pradeep J. | A G M- IT, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 11, 2023 **What do you like best about SAP Sales Cloud?** The SAP CRM is the best application for customer relationship management. SAP CRM helps organizations to prepare a business strategy to understand the requirements. SAP CRM is the need for today's market fight and social media marketing. **What do you dislike about SAP Sales Cloud?** SAP CRM is very high in cost compared to other substitutes available in the market. To remain competitive, costs should be matched with other products, and the user interface should be user-friendly. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM helps to improve marketing planning, customer engagement, market requirements, and data analytics, and the most beautiful aspect is customer segmentation. Really, SAP CRM makes marketing very easy. ### 6. Industry specific and end-to-end business process **Rating:** 4.0/5.0 stars **Reviewed by:** Shraboni R. | Banking Operations Analyst , Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 01, 2022 **What do you like best about SAP Sales Cloud?** SAP CRM helps organisations and industries to analyse and assist in customer management. It is instrumental in the Marketing and sales sector by giving a forecast and plan on handling customers' needs and wants and the quality of services. It helps businesses build good customer relationship .SAP CRM can be used in devices such as tablets, smartphones and company portals as well, thus making it easily accessible. **What do you dislike about SAP Sales Cloud?** As far as I have noticed, this software, as compared to other modules in Sap, is not a bit user-friendly and also takes a lot of time when doing a big task also, if there is any fault, you cannot go back. So I felt it is a major drawback. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM is solving many problems not only at an individual level but at the organisational level. As it is based on customer outcome, it is the most loved SAP module and gives insight into the customer's needs or if they are facing any issues. ### 7. Customer relationship management with Cloud Solution by SAP Cloud for customer **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin K. | Production Associate, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 10, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** SAP cloud for customer provides a digital customer identity & access management tool that enables business organisation to collect and manage the customer data across various areas and applications. **What do you dislike about SAP Sales Cloud?** As SAP cloud for customer provides the digital platform for collection data and access that data for organisation functioning, initially we have to collect the data that was time consuming but after that it will be best to access and manage the customer. Also software reduce the paper work in organisation. It will helps the sales team to increase the connectivity with organisation. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Initially it was not easy to manage the customer data and access the same. as all work is on paper and to check the specific customer data we required to check the files and it was very time consuming job. by using SAP cloud reduce the time and employee work efficiency also increase. ### 8. Old but gold **Rating:** 5.0/5.0 stars **Reviewed by:** Vitaly M. | Senior Functional Consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 13, 2023 **What do you like best about SAP Sales Cloud?** Great customization opportunity both backend and frontend Can cover all business needs Standard integration with ERP and other SAP modules A lot of information and cases on the internet **What do you dislike about SAP Sales Cloud?** It can be hard to make customization, good tech skills and team needed Support will be ended soon Classic UI is old and not user friendly, using UI5 can require a lot of resources **What problems is SAP Sales Cloud solving and how is that benefiting you?** Can cover all CRM needs, and also: Marketing loyalty Interaction center Service etc ### 9. SAP CRM made the onboarding to a new ecommerce platform very easy for the developers **Rating:** 4.0/5.0 stars **Reviewed by:** Chirag M. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 01, 2023 **What do you like best about SAP Sales Cloud?** The best thing about SAP CRM was to development ease. It was very easy for my team to onboard a new e-commerce platform and made newer workflows on top of them. **What do you dislike about SAP Sales Cloud?** I think the documentation part can be improved for better. Quite a few times, we were confused about understanding the workflows, so we needed to contact the SAP support team. Although they were accommodating and helpful. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in the onboarding a new user and enables us to process the whole life cycle of our users. It allows us to create multiple workflows related to orders that our user has placed. ### 10. Robust analytics and reporting capabilities, allowing FMCG companies to gain actionable insights. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 01, 2023 **What do you like best about SAP Sales Cloud?** Comprehensive Sales Functionality Scalability and Customizability Customer Relationship Management Mobility and Collaboration Analytics and Insights User-Friendly Interface **What do you dislike about SAP Sales Cloud?** No personal opinion. I liked its compatibility while using and didn't have any bad experience while using. It was user friendly and convenient to use. I would like to recommend this. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud integrates data from various sources and departments into a centralized system. This eliminates data silos and fragmentation, ensuring that sales analytics is based on comprehensive and accurate data. ### 11. Best CRM solution for big enterprises ! **Rating:** 4.5/5.0 stars **Reviewed by:** Madhankkumar S. | Senior Data Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 17, 2023 **What do you like best about SAP Sales Cloud?** The SAP CRM has got a long history of customer management, and as a company, we get to benefit from it by leveraging the features to manage the customers right from going on pitch to becoming a customer for our product. **What do you dislike about SAP Sales Cloud?** Though it has many features available to handle the vast customer base, considering the cost, this product would suit large enterprises, and small organisations may not be able to use it well. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Customer management is made easy with SAP CRM as this customisation is allowed on top of the base product, which helps the business develop logic that can be implemented on top of the product. ### 12.

Obtain comprehensive methods to engage with the client

**Rating:** 5.0/5.0 stars **Reviewed by:** Sumeet S. | Team Coach, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 06, 2023 **What do you like best about SAP Sales Cloud?** It has been very useful to understand and interact with the customer actions in all areas like sales and marketing. You can tend to understand the preference of the customer. **What do you dislike about SAP Sales Cloud?** We have been using SAP CRM for a long time now and haven't found anything to dislike. The support team helps a lot in understanding how it works. **What problems is SAP Sales Cloud solving and how is that benefiting you?** To understand the preferences of the customers, their taste and ideas towards the product, increase our sales and reduce the cost of marketing, and deliver accordingly to the needs and likings of our clients. ### 13. Old but reliable program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 26, 2017 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** This program runs in a browser on the desktop with everything being web based. It allows for good customer follow up from a huge number of employees and teams. **What do you dislike about SAP Sales Cloud?** It needs lots of support as it performs poorly in modern web browsers. It works best in internet explorer compatibility mode, which is not ideal. I would prefer it to work in chrome. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It lets a great number of teams manage emails from multiple inboxes and tracks customer follow up well. It automatically sends issues to the next user if the current employee is unavailable to help the customer. ### 14. SAP is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Zeynep A. | Corporate Financial Analyst, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 28, 2023 **What do you like best about SAP Sales Cloud?** SAP is super easy to learn and easy to use. I appreciate that there's everything in the system from general ledger codes to profit and loss to balance sheets. You can find the everything. **What do you dislike about SAP Sales Cloud?** I wish it was easier to find the different links through the system. If I wanted to see vendor codes, i would have to know exactly where to look, which is just one downside. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM is solving all my business needs. I'm a corporate financial analyst and everything that I would need for my position, I can find on this application. It's really useful. ### 15. SAP Sales Cloud: Astonishing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 17, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** One of the best features of SAP Sales Cloud is digital selling and marketing. It helps with advanced analytics and reporting, enabling proper decision-making and optimization of sales strategies. It has the best customer support portal. **What do you dislike about SAP Sales Cloud?** There is nothing to dislike about this tool. It is a simple and powerful tool. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is benefiting me for account management and lead management. Customization and scalability allow SAP Sales Cloud to tailor the processes for business and help them with their productivity. ### 16. Easy to customise and user friendly CRM tool **Rating:** 4.0/5.0 stars **Reviewed by:** Lovish J. | Manager | SAP Analytics, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 07, 2023 **What do you like best about SAP Sales Cloud?** SAP CRM is an easy-to-customise, highly integrative tool that makes our and client's lives very easy. We are using SAP ERP and this makes it very easy to integrate with the database. **What do you dislike about SAP Sales Cloud?** Being a SAP product, the cost involved is high. Upskilling is required to use the tool and it needs support from the IT to customise. This makes it a little complex to use. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Since we are using SAP ERP, the integration is easy, though very IT dependent. The option of automation and customization makes it our go-to and trusted tool. ### 17. A tried and true CRM tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nicos M. | Talent Lead EY Private & RHC - East Tax Talent Team, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 06, 2023 **What do you like best about SAP Sales Cloud?** It is very easy to navigate and has a ton of functionality that you can utilize depending on your scale of operations. **What do you dislike about SAP Sales Cloud?** It is not the easiest tool and could be more user friendly. There are definitely better tools out in the market place. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It allows us to track customer and potential targets. ### 18. CRM for larger enterprises ! **Rating:** 4.5/5.0 stars **Reviewed by:** Gayathri E. | Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 07, 2023 **What do you like best about SAP Sales Cloud?** As a large enterprise the SAP CRM provides more feature and customization based on the business requirements , the integreation the SAP has to offer with other system like ERP is a great plus. **What do you dislike about SAP Sales Cloud?** Considering the cost of the SAP CRM product, from my perspective, only large-scale industries would need this product. The support for the product like documentation can be improved. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The customer relationship starts with reaching out to the customer to get them on board made easy. Since SAP has been a player in the market for years, most of the customisation of the product based on the industry is readily available. ### 19. Best Sales Performance Management Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 06, 2023 **What do you like best about SAP Sales Cloud?** Using SAP Sales Cloud is easy and the tool speeds up the buying process while improving sales performance. Performance management is made easy and the software is resourceful too. It's fully cloud based and comes with sales intelligent features. **What do you dislike about SAP Sales Cloud?** Using it is never smooth for first-timers. Otherwise everything else is amazing. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Besides being a great software for sales Analytics, it also comes with some powerful CRM features. ### 20. Great way to manage budget **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos M. | Ingeniero de software intermedio, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 28, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** It has a lot of reports that can make your budget management easy to share, with a lot of integration tools it makes having a report, getting information at the moment and other important tasks accessible to everyone **What do you dislike about SAP Sales Cloud?** implementing and managing SAP CRM can be complex and time-consuming, requiring high technical expertise. Besides, the cost can be very high for small businesses. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM provides various analytical tools and reports that help businesses gain insights into customer data and performance, allowing us to make informed decisions based on that information. ### 21. Awesome Tool To Manage Sales Opportunities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 12, 2023 **What do you like best about SAP Sales Cloud?** With opportunity and pipeline management tool, it is allowing to manage sales opportunities and keep track on them in a way to close the order. It is very efficient to track data related to account management. **What do you dislike about SAP Sales Cloud?** Great tool to increase sales. Nothing to dislike. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales Could is helping us to resolve customers issues with proper case management system offered in the tool. Provides proper customer support feature, helping customers to get satisfactory resolution to queries. ### 22. end to end solution, flexible and can be scaled pretty easily. **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul S. | Sr. Product Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 07, 2023 **What do you like best about SAP Sales Cloud?** Offers a wide range of features other than the basics of streamlining sales, marketing, service processes. Centralized platform allows us to manage customer data, track sales leads, automate marketing campaigns, and provide personalized customer service all in one space. **What do you dislike about SAP Sales Cloud?** since the software has a lot of features, there is a little bit of a learning curve for new users. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The analytics and reporting capabilities of SAP CRM benefit us to gain insights to understand how our customers interact with our platform and identify areas for improvement. ### 23. Great Opportunity and Relevance Coordination **Rating:** 3.0/5.0 stars **Reviewed by:** Michael K. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 06, 2023 **What do you like best about SAP Sales Cloud?** It helps streamline all relevant ent sales opportuities from manual and digital sales streams **What do you dislike about SAP Sales Cloud?** Its very hard to customize and need specialized development work to set up the system **What problems is SAP Sales Cloud solving and how is that benefiting you?** Identify sales information and analytics for relevant sales oportunities ### 24. This is a classic CRM, still doable and economical **Rating:** 4.5/5.0 stars **Reviewed by:** Aseem A. | Senior Manager - CRM, Consumer Goods, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 06, 2023 **What do you like best about SAP Sales Cloud?** It is a good classic CRM with all default CRM capabilities **What do you dislike about SAP Sales Cloud?** It is not upgraded like the modern age CRM systems which are cloud ready. also the UI is very dated **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is helping us define CRM related business processes like complaints, lead, opportunity etc. ### 25. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 10, 2023 **What do you like best about SAP Sales Cloud?** It is easy to use or what they called user friendly, especially to those people that are not tech savy **What do you dislike about SAP Sales Cloud?** None as of the moment. Software serves it purpose **What problems is SAP Sales Cloud solving and how is that benefiting you?** On our company it helps us to generate sales report and sorts data ### 26. Best in Cloud management Tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos I. | Pre-sales support administrator., Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 06, 2023 **What do you like best about SAP Sales Cloud?** I like that we can manage the cloud software anywhere. **What do you dislike about SAP Sales Cloud?** I think it is a SAP thing; the interface could be more straightforward. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps the organization do less micromanaging on top of sales. ### 27. Excellent sap product for your marketing sales service and analytics needs **Rating:** 4.5/5.0 stars **Reviewed by:** Sudipto S. | Manager I, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 06, 2023 **What do you like best about SAP Sales Cloud?** Marketing sales service and analytics all modules are available. Easy to integrate with any other sao system like ecc isu or any third party system using web service, idoc, file based interfaces, api's etc **What do you dislike about SAP Sales Cloud?** Difficult to use on phone or pda devices. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I use it to solve various customer facing business processes of current client. Its used for integration with sales force and hybris commerce as well and act as system of records for master data ### 28. Great and most used CRM by sales companies **Rating:** 4.0/5.0 stars **Reviewed by:** Nikhil p. | Web Designing, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 02, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** Has lots of excellent features helping mainly our sales team including me are product analysis product quotation management, managing customer details and their deals through crm **What do you dislike about SAP Sales Cloud?** Nothing as it's in industry from very long there System always up to the mark but other party app integration need to focus **What problems is SAP Sales Cloud solving and how is that benefiting you?** Our company having this crm from very long time and has great benefits for our team for product analytics and for sales team order and pipeline managing ### 29. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 09, 2023 **What do you like best about SAP Sales Cloud?** It is easy to learn, user friendly and easy to navigate **What do you dislike about SAP Sales Cloud?** Sometimes generating reports or running of reports is a bit slow **What problems is SAP Sales Cloud solving and how is that benefiting you?** It has many helps like generating reports and knowing some data from your customers ### 30. SAP CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Venky C. | Consultant - Package Implementation, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 03, 2023 **What do you like best about SAP Sales Cloud?** Centralized customer data: SAP CRM allows you to store all customer-related information in a single place, providing a holistic view of your customers across different touchpoints. **What do you dislike about SAP Sales Cloud?** Complexity: SAP CRM is a complex solution that requires specialized knowledge and skills to implement and use effectively. SAP CRM can be a significant investment for businesses **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM can automate many manual and repetitive tasks, streamlining sales, marketing, and customer service processes, reducing the risk of errors, and improving efficiency. ### 31. You Need This If You Have Any Business and Want to Keep Up with Your Customers! **Rating:** 5.0/5.0 stars **Reviewed by:** MICHELE T. | Accounts Payable Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 03, 2023 **What do you like best about SAP Sales Cloud?** It has tons of options and features, many you wouldn't think you would want or need until you see them. Anything you need to know about the customer's history is all there. **What do you dislike about SAP Sales Cloud?** I would say that it has to be entered manually unless you use excel to import **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps with customer retention and marketing. You can see what customers you need to reach out to. Also to see who is buying what and when ### 32. SAP Cloud is a useful tool for Field sales and asset data management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 23, 2023 **What do you like best about SAP Sales Cloud?** The nature of data application range from assets to cost and revenue tracking **What do you dislike about SAP Sales Cloud?** Requires advanced expertise for use of the application **What problems is SAP Sales Cloud solving and how is that benefiting you?** Great tool for Managing and tracking data for technical assets and personnel ### 33. Drive revenue growth with SAP sales cloud. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 09, 2023 **What do you like best about SAP Sales Cloud?** SAP sales cloud automates manual and repetitive tasks. This platform offers real-time data and insights. Also, it has features like increased collaboration, customization, and flexibility. **What do you dislike about SAP Sales Cloud?** Some dislikes of this platform include user adoption, complexity, limited customization, and data privacy. It's a premium product. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud solves several business problems including poor collaboration and communication, inefficient lead management. It also helps transform sales operations. ### 34. SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 06, 2023 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud has great features like Guided Selling, Intelligent forecasting, and outstanding user experience. The best part of this 360-degree insight of all account. **What do you dislike about SAP Sales Cloud?** The dashboard should have more customized and options to add more tiles. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We are getting complete track of Sales data, and real time reports from system can be fetched anytime. ### 35. SAP CRM - User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Ujjwal A. | Assistant Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 03, 2023 **What do you like best about SAP Sales Cloud?** The best part is the ease of integrating with other SAP softwares. It provides an insight with deep analysis of data which helps in effective decision making. **What do you dislike about SAP Sales Cloud?** Interface can be a bit difficult for a new user and it is difficult to integrate with Non SAP Software **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in budgeting by providing a forecast for the revenues. It provides analysis based on historical data which helps in effective decision making. ### 36. Benefits of SAP CRM Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Nelson H. | eCommerce Customer Support, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 01, 2023 **What do you like best about SAP Sales Cloud?** SAP CRM's ability to streamline customer interactions and improve customer service is noteworthy. **What do you dislike about SAP Sales Cloud?** After several years of using the platform, I find nothing that displeases me. But they could improve the appearance and restructure it a bit to enhance their UI/UX. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Businesses may face challenges such as irregular workflows, decentralized data, messy processes, lack of collaboration between support and sales teams, among others, which can impact their efficiency and overall performance. ### 37. Very easy and accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 08, 2023 **What do you like best about SAP Sales Cloud?** Very helpful in terms of figures and numbers **What do you dislike about SAP Sales Cloud?** Actually I feel it's a bit slow but maybe cause of internet connections Also the style should be more designed **What problems is SAP Sales Cloud solving and how is that benefiting you?** Accurate ### 38. SAP is the best finance tool I’ve ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 19, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP Sales Cloud?** Gives you the opportunity to have several options under one page. **What do you dislike about SAP Sales Cloud?** Sometimes is very slow and it crashes but I understand is because of the size of it. **Recommendations to others considering SAP Sales Cloud:** Do not overwhelmed on all the information you see on one page, everything can be answered right there. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I work on AR for pharmaceutical company. And it helps me keep track of what the customer owes and the received payments. ### 39. Helps us stay super organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Mallory S. | Co-Founder & Managing Partner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 07, 2023 **What do you like best about SAP Sales Cloud?** I love how simple it is to use. I'm able to access all of our customer data in one place, it's organized, and the perfect resource for anyone in our company. **What do you dislike about SAP Sales Cloud?** Compared to the other CRMs I've used, SAP CRM is the best one I've used. I don't have any major dislikes. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Tracking customer data and interactions to ensure a seamless process. We love it! ### 40. Customer is the king that's why use SAP CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham G. | CONSULTANT, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 16, 2023 **What do you like best about SAP Sales Cloud?** SAP CRM is a potent tool for managing all aspects of CRM **What do you dislike about SAP Sales Cloud?** It is very easy to use and user friendly that's i don't like it **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM is a highly cohesive system that enables detailed options to interact with customers and control actions straightforwardly. It covers all aspects of Customer relationship management across Sales, Service and Marketing modules. ### 41. I would say one of the best CRM for sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 12, 2023 **What do you like best about SAP Sales Cloud?** All sales related features which would help any sales or marketing team. Like for me contract and quote or order management and **What do you dislike about SAP Sales Cloud?** Nothing as such it had to dislike but customer support for tool issue need to be improved **What problems is SAP Sales Cloud solving and how is that benefiting you?** Benefits would be like sales team and for me are sales pipeline managements and etc ### 42. Most helpful ever **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed Adel F. | Head of Costing, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 28, 2023 **What do you like best about SAP Sales Cloud?** The app helps me to streamline and automate critical selling processes and empower sellers with intelligent recommendations **What do you dislike about SAP Sales Cloud?** Nothing annoying every thing is great in this app **What problems is SAP Sales Cloud solving and how is that benefiting you?** The app helps me to analyze sales from more than side and point of view thanks alot for developers ### 43. Unleashing the power of SAP sales cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 19, 2023 **What do you like best about SAP Sales Cloud?** It has several benefits for business such as enhanced customer engagement, intelligent sales. **What do you dislike about SAP Sales Cloud?** There is nothing to dislike but sometimes certain specific processes may not be easily accommodated. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud solved some problems like inefficient sales operations, limited sales collaboration. ### 44. SAP Sales Cloud - Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 24, 2023 **What do you like best about SAP Sales Cloud?** With this tool, contract management is very much easier by tracking account related info. managing sales pipelines and checked the possibilities to close. **What do you dislike about SAP Sales Cloud?** Everything is good about SAP Sales Cloud, nothing to dislike. **What problems is SAP Sales Cloud solving and how is that benefiting you?** This tool is helping us in sales forecasting using historical sales data, sales reports using the all sales related data available within the system. Also enabling us to perform better with sales tracking. ### 45. Is used on lots of major companies **Rating:** 4.0/5.0 stars **Reviewed by:** Nelson H. | e-Commerce Customer Support, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 28, 2023 **What do you like best about SAP Sales Cloud?** Easy to use, offers streamlined customer interaction, improves customer service, enhanced sales productivity, better analytics, and reporting, and it gets better when integrated with other SAP products. **What do you dislike about SAP Sales Cloud?** They could improve the UI to make it more attractive to users and reduce the cost of implementation. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Manage customer interactions, and track customer issues and inquiries. ### 46. Would Def Recommend SAP **Rating:** 4.5/5.0 stars **Reviewed by:** Suzanna C. | Lead Customer Experience Partner , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 16, 2022 **What do you like best about SAP Sales Cloud?** It is a great platform for maintaining customers order history and information **What do you dislike about SAP Sales Cloud?** You have to be very specific with searches or you won't find what you're looking for. It doesn't search for similar items if you misspell something **What problems is SAP Sales Cloud solving and how is that benefiting you?** Customers order history, keeping up with pricing, keeping their info up to date ### 47. Maximizing customer relationship with SAP CRM **Rating:** 5.0/5.0 stars **Reviewed by:** SELVIN C. | Team Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 28, 2023 **What do you like best about SAP Sales Cloud?** It provides a 360 degree view of the customer. It allows org to understand their customers and it will increase satisfaction of customer and loyalty **What do you dislike about SAP Sales Cloud?** I would say complexity and learning curve associated with the software **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps to analyze customer data and best option to automate sales process using CRM ### 48. Good CRM Tool for Large enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Sunil Kumar B. | Customer Success Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 08, 2023 **What do you like best about SAP Sales Cloud?** CRM helps you in automating the entire customer relationship functions such as sales, marketing and services components. **What do you dislike about SAP Sales Cloud?** The system can be built to obtain more intelligence and data-driven insights can be generated by the customer **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in managing the end to end lifecycle of a customer. ### 49. SAP SD review. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 07, 2023 **What do you like best about SAP Sales Cloud?** Centralising of the data. Easily workable UI for everyone. Full view of each account. Tackling and management algo behind the features. **What do you dislike about SAP Sales Cloud?** Loading time can be reduced. More addition of concept for custom changes. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Cost-reduction Slow migration. Limited tool availability. ### 50. Sales **Rating:** 4.0/5.0 stars **Reviewed by:** Rizky P. | Technical Sales Support Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 04, 2023 **What do you like best about SAP Sales Cloud?** Easy to use and access, analyze forecast and easy shortcut, interface is good, easy tracking **What do you dislike about SAP Sales Cloud?** During my use of SAP, I have no complaints about the software **What problems is SAP Sales Cloud solving and how is that benefiting you?** Tracking order and stock, easy to trace the product ## SAP Sales Cloud Discussions - [Business road map in the next 5 years](https://www.g2.com/discussions/business-road-map-in-the-next-5-years) - 1 comment, 1 upvote - [Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.](https://www.g2.com/discussions/50473-businesses-always-required-customer-relationship-management-services-for-better-growth-and-maintenance-of-the-business-sap-crm-offers-the-solution-for-the-small-and-large-companies-to-get-customer-relationship-management-services-through-the-softwar) - 1 comment, 1 upvote - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment - [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) - 1 comment - [View SAP Sales Cloud pricing details and edition comparison](https://www.g2.com/products/sap-sap-sales-cloud/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-10-03+01%3A07%3A27+-0500&secure%5Bsession_id%5D=47154784-63a3-4f18-85a8-19b17ff8248a&secure%5Btoken%5D=0f878c8f568f82a81fe0bcccb0fa8a51426714a73b3c31d09f6f69c273e4489b&format=llm_user) ## SAP Sales Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SAP Sales Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,135 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,711 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (4,785 reviews)