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At a Glance
Market Segments
Enterprise (44.9% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
$19.00 Per Month
SAP Sales Cloud
Star Rating
(961)4.2 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSugar Sell
Star Rating
(771)3.8 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Sales Cloud excels in Lead Management with a score of 8.4, while Sugar Sell trails behind at 7.9. Reviewers mention that SAP's ability to track and nurture leads through its intuitive interface significantly enhances their sales processes.
- Reviewers mention that SAP Sales Cloud's Quality of Support is rated at 8.2, compared to Sugar Sell's 7.7. Users on G2 appreciate SAP's responsive customer service and comprehensive support resources, which they find crucial for resolving issues quickly.
- Users say that SAP Sales Cloud shines in Opportunity & Pipeline Management with a score of 8.2, while Sugar Sell scores 7.8. Reviewers highlight SAP's robust forecasting tools and visual pipeline management features as key advantages that help them close deals more effectively.
- G2 users report that SAP Sales Cloud offers superior Ease of Setup with a score of 8.1, compared to Sugar Sell's 7.3. Reviewers mention that SAP's guided setup process and extensive documentation make it easier for teams to get started without extensive IT support.
- Users on G2 highlight the Customization capabilities of both products, with SAP Sales Cloud scoring 8.1 and Sugar Sell slightly higher at 8.2. However, reviewers say that SAP's customization options are more robust, allowing for tailored workflows that fit specific business needs.
- Reviewers mention that SAP Sales Cloud's Mobile User Support is rated at 7.8, while Sugar Sell is at 7.4. Users report that SAP's mobile app provides a seamless experience for sales reps on the go, enabling them to access critical information and manage tasks efficiently.
Pricing
Entry-Level Pricing
SAP Sales Cloud
No pricing availableSugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
SAP Sales Cloud
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.5
692
8.0
613
Ease of Use
7.9
704
7.6
649
Ease of Setup
8.1
390
7.2
346
Ease of Admin
8.0
260
7.6
319
Quality of Support
8.3
662
7.7
556
Has the product been a good partner in doing business?
8.5
261
7.8
303
Product Direction (% positive)
8.4
666
7.1
600
Features by Category
Sales Force Automation
8.3
470
|
Verified
8.2
503
|
Verified
8.2
312
7.6
323
8.2
432
|
Verified
7.9
470
|
Verified
8.3
450
|
Verified
7.7
488
|
Verified
8.1
406
|
Verified
7.2
359
|
Verified
8.1
426
|
Verified
7.4
413
|
Verified
8.1
427
|
Verified
7.3
347
|
Verified
8.2
429
|
Verified
7.4
349
|
Verified
8.2
445
|
Verified
7.8
377
|
Verified
Marketing Automation
7.9
378
|
Verified
7.1
355
|
Verified
8.2
303
7.2
362
|
Verified
8.4
400
|
Verified
7.9
428
|
Verified
8.1
348
|
Verified
7.0
313
|
Verified
Customer Support
8.4
411
|
Verified
7.9
387
|
Verified
8.2
421
|
Verified
7.7
349
|
Verified
8.2
418
|
Verified
7.8
359
|
Verified
8.0
381
|
Verified
7.4
293
8.2
409
|
Verified
7.7
314
|
Verified
Reporting & Analytics
8.2
459
|
Verified
7.7
470
|
Verified
8.2
458
|
Verified
8.0
476
|
Verified
8.2
415
|
Verified
7.4
367
|
Verified
Mobile & Social
8.1
270
7.2
270
|
Verified
8.0
217
7.2
268
|
Verified
7.8
340
|
Verified
7.4
332
|
Verified
Platform
8.1
289
|
Verified
8.2
260
|
Verified
8.3
289
|
Verified
7.8
255
|
Verified
8.5
293
|
Verified
8.1
268
|
Verified
8.3
260
|
Verified
7.9
168
|
Verified
8.2
269
|
Verified
8.2
214
|
Verified
8.4
276
|
Verified
7.5
216
|
Verified
8.4
292
|
Verified
7.6
257
|
Verified
8.3
280
|
Verified
7.2
199
|
Verified
Integration
8.4
288
|
Verified
7.6
260
|
Verified
8.2
269
|
Verified
7.7
202
|
Verified
8.1
251
|
Verified
7.3
198
|
Verified
Generative AI
7.6
137
6.4
29
Agentic AI - CRM
7.2
41
Not enough data
7.3
41
Not enough data
7.5
40
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Not enough data
Agentic AI - Sales Analytics
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Not enough data
Data Sourcing
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Not enough data
Predictive Analytics
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Not enough data
Sales Management
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Not enough data
Categories
Categories
Shared Categories
SAP Sales Cloud and Sugar Sell are categorized as CRM
Unique Categories
SAP Sales Cloud is categorized as Sales Analytics
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.7%
Computer Software
4.9%
Accounting
4.6%
Financial Services
3.8%
Automotive
3.3%
Other
69.7%
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.2%
Alternatives
Discussions
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What SAP components are included in SAP CRM?
1 Comment
SR
Still learning from these SAP Ocean Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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