Link copied to clipboard # Dynamics 365 Sales vs SAP Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/sap-sap-sales-cloud/export.csv) Microsoft Dynamics 365 SalesSAP Sales Cloud[+ Add Product](#) Pricing **Dynamics 365 Sales** **$210** /month per user ยท Dynamics 365 Plan **SAP Sales Cloud** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Dynamics 365 Sales** 4 monthsFaster Based on 96 responses **SAP Sales Cloud** 5 months Based on 24 responses Return on Investment **Dynamics 365 Sales** 18 months1 month sooner Based on 72 responses **SAP Sales Cloud** 19 months Based on 23 responses Perceived Cost **Dynamics 365 Sales** $$$$$ **SAP Sales Cloud** $$$$$ Average Discount **Dynamics 365 Sales** 16%3% more **SAP Sales Cloud** 13% ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Dynamics 365 Sales** [ Ease of Use (21) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[ Integrations (11) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[ Learning Curve (13) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[ Complexity (8) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews) **SAP Sales Cloud** [ Ease of Use (101) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640458&qs=pros-and-cons#reviews)[ Integrations (65) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640862&qs=pros-and-cons#reviews)[ Learning Curve (86) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1639269&qs=pros-and-cons#reviews)[ Limited Customization (49) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1640554&qs=pros-and-cons#reviews) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **SAP Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_558e0aa21ea4876096e0aff8f8e3b4dc/blackline-blackline-financial-close-management.jpg "Product Avatar Image") BlackLine Financial Close... ](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8f6c35d58aad848b4ff58f1cae5a3ff/deskpro.png "Product Avatar Image") Deskpro ](https://www.g2.com/products/deskpro/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/sap-sap-sales-cloud/integrations) Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **SAP Sales Cloud** ![SAP Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1326579/digital-selling-cal-and-calendar.jpg) **Ratings** from reviews Meets Requirements **Dynamics 365 Sales** 8.1 8.11,294 **SAP Sales Cloud** 8.5 8.5715 Ease of Use **Dynamics 365 Sales** 7.4 7.41,300 **SAP Sales Cloud** 7.9 7.9731 Ease of Setup **Dynamics 365 Sales** 7.2 7.2421 **SAP Sales Cloud** 8.0 8.0415 Ease of Admin **Dynamics 365 Sales** 7.6 7.6386 **SAP Sales Cloud** 8.0 8.0268 Quality of Support **Dynamics 365 Sales** 7.5 7.51,135 **SAP Sales Cloud** 8.3 8.3684 Has the product been a good partner in doing business? **Dynamics 365 Sales** 7.8 7.8381 **SAP Sales Cloud** 8.5 8.5268 Product Direction (% positive) **Dynamics 365 Sales** 6.3 6.31,268 **SAP Sales Cloud** 8.5 8.5686 **Features** ratings from reviews CRM 7.9 1,205 8.1 631 Sales Analytics 8.6 23 8.5 149 Sales Coaching 8.6 6 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 20.5% Mid-Market(51-1000 emp.) 35.9% Enterprise(\> 1000 emp.) 43.6% Small-Business(50 or fewer emp.) 20.5% Mid-Market(51-1000 emp.) 35.9% Enterprise(\> 1000 emp.) 43.6% **Reviewers' Industry** [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud")](https://www.g2.com/products/sap-sap-sales-cloud/reviews) SAP Sales Cloud Information Technology and Services 13.8% Computer Software 4.9% Accounting 4.7% Financial Services 3.6% Automotive 3.2% Other 69.7% Alternatives **Dynamics 365 Sales Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **SAP Sales Cloud Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## Microsoft Dynamics 365 Sales vs SAP Sales Cloud FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Microsoft Dynamics 365 Sales vs SAP Sales Cloud? SAP Sales Cloud stands out for higher reviewer satisfaction, especially in support and setup, while Microsoft Dynamics 365 Sales is favored for its Microsoft ecosystem integration. | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) | | --- | --- | | 3.8/5 (1,623 reviews) | 4.2/5 (1,001 reviews) | | Mid-Market | Enterprise | | 7.2 | 8.1 | | 7.5 | 8.3 | | Integration with Microsoft 365 and workflow automation | Centralized customer data and strong analytics | ### How do the pricing models of Microsoft Dynamics 365 Sales and SAP Sales Cloud compare? SAP Sales Cloud is rated higher for value, with a stronger Price/Cost satisfaction score than Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** In recent reviews, several reviewers cite the platform as expensive and mention that licensing can be confusing, with additional costs for advanced features. - **SAP Sales Cloud:** Reviewers note that while SAP Sales Cloud is also considered expensive, they are more satisfied with its value, as reflected in its higher Price/Cost satisfaction score. - **Switching reasons:** Reviewers switching from Microsoft Dynamics 365 Sales often cite cost and complexity as key factors. ### What are the best alternatives to Microsoft Dynamics 365 Sales and SAP Sales Cloud? The top 3 alternatives to Microsoft Dynamics 365 Sales and SAP Sales Cloud are Agentforce Sales, ActiveCampaign, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers cite high cost and complex licensing | Integration with Microsoft 365 and workflow automation | | [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) | 4.2/5 (1,001 reviews) | Enterprise | Reviewers note high cost but strong value for large organizations | Centralized customer data and strong analytics | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | โ€” | Comprehensive CRM capabilities and scalability | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | โ€” | Marketing automation and ease of use | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | โ€” | User-friendly interface and integrated sales tools | ### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and SAP Sales Cloud? Buyers should prioritize Customization, Integrations, Analytics/Reporting, Automation, and Ease of Use when comparing Microsoft Dynamics 365 Sales and SAP Sales Cloud. - **Customization:** Microsoft Dynamics 365 Sales (9 all-time mentions), SAP Sales Cloud (49 all-time mentions for limited customization) - **Integrations:** Microsoft Dynamics 365 Sales (11 all-time mentions), SAP Sales Cloud (65 all-time mentions) - **Analytics/Reporting:** Microsoft Dynamics 365 Sales (7 all-time mentions for feature richness), SAP Sales Cloud (61 all-time mentions for analytics, 50 for reporting) - **Automation:** Microsoft Dynamics 365 Sales (8 all-time mentions), SAP Sales Cloud (49 all-time mentions) - **Ease of Use:** Microsoft Dynamics 365 Sales (21 all-time mentions), SAP Sales Cloud (101 all-time mentions) ### What are the pros and cons of Microsoft Dynamics 365 Sales vs SAP Sales Cloud? SAP Sales Cloud's headline strength is centralized customer data and analytics, while Microsoft Dynamics 365 Sales is strongest for Microsoft ecosystem integration and workflow automation. - **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 and Teams, customizable dashboards, workflow automation, and pipeline management (integration: 11 all-time mentions; customization: 9 all-time mentions; automation: 8 all-time mentions). - **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13 all-time mentions), complexity (8), not intuitive (7), and cost concerns (6). - **SAP Sales Cloud strengths:** Centralized customer data, strong analytics (61 all-time mentions), reporting (50), integrations (65), automation (49), and ease of use (101). - **SAP Sales Cloud trade-offs:** Learning curve (86 all-time mentions), limited customization (49), complexity (41), not intuitive (37), and high cost (36). ### Is Microsoft Dynamics 365 Sales or SAP Sales Cloud better for small businesses? ActiveCampaign and HubSpot Sales Hub are better suited for small businesses, while Microsoft Dynamics 365 Sales and SAP Sales Cloud are more commonly used by mid-market and enterprise segments. - **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers note the platform is robust but can be complex and costly for small businesses. - **SAP Sales Cloud:** Largest segment is Enterprise; reviewers highlight its strength for large organizations but cite complexity and cost as barriers for small businesses. ### Which CRM platform has better integrations? SAP Sales Cloud is favored by reviewers for integrations, with a higher all-time mention count and broader integration ecosystem. - **Microsoft Dynamics 365 Sales:** Integrates with Microsoft Teams and Microsoft Power BI, with 11 all-time mentions for integrations. - **SAP Sales Cloud:** Integrates with SAP S/4HANA, Google Products, and Outlook, with 65 all-time mentions for integrations. ### How do Microsoft Dynamics 365 Sales and SAP Sales Cloud compare on customer support? SAP Sales Cloud scores materially higher on Quality of Support, with an 8.3 score versus 7.5 for Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally helpful but note variability in responsiveness and expertise. - **SAP Sales Cloud:** Reviewers consistently praise support quality, citing knowledgeable assistance and effective problem resolution. ### Which is easier to implement, Microsoft Dynamics 365 Sales or SAP Sales Cloud? SAP Sales Cloud is rated higher for Ease of Setup, with an 8.1 score compared to 7.2 for Microsoft Dynamics 365 Sales, indicating a smoother implementation experience. - **Microsoft Dynamics 365 Sales:** Reviewers mention a learning curve and the need for technical expertise during setup, with some citing complex configuration and licensing. - **SAP Sales Cloud:** Reviewers highlight guided setup, user-friendly onboarding, and efficient initial installation, though some note complexity for advanced customizations. ### Which product has better Customization? Microsoft Dynamics 365 Sales is more frequently cited for customization, while SAP Sales Cloud is more often noted for limited customization. - **Microsoft Dynamics 365 Sales:** Customization is a highlighted strength with 9 all-time mentions and additional praise for easy customization (8 all-time mentions). - **SAP Sales Cloud:** Limited customization is cited as a trade-off with 49 all-time mentions, and reviewers note that technical expertise is often required for deeper changes.