Salesforce Field Service Features

Uses the calendar tool to determine field workers who are free for the job. This feature was mentioned in 276 Salesforce Field Service reviews.

Based on 270 Salesforce Field Service reviews. Notifies field service workers of their upcoming assignments.

As reported in 276 Salesforce Field Service reviews. Allows users to see tasks according to permissions and roles.

Based on 268 Salesforce Field Service reviews. Allows clients to book jobs through the desktop page or within the app.

Enables communication within the app from manager to field service employee. 273 reviewers of Salesforce Field Service have provided feedback on this feature.

As reported in 274 Salesforce Field Service reviews. Notifies clients, should any delays or mishaps occur.

As reported in 226 Salesforce Field Service reviews. Includes some ability to serve as a sales and ordering application.

Creates reports that reflect field performance either as a team or individually, to review productivity. This feature was mentioned in 278 Salesforce Field Service reviews.

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. 272 reviewers of Salesforce Field Service have provided feedback on this feature.

Sends invoices through the software and allows clients to pay on the spot. 226 reviewers of Salesforce Field Service have provided feedback on this feature.

Integrates with CRM software to monitor all aspects of the customer relationship. This feature was mentioned in 227 Salesforce Field Service reviews.

As reported in 152 Salesforce Field Service reviews. Condenses long documents or text into a brief summary.

As reported in 150 Salesforce Field Service reviews. Converts images into a textual description, identifying key elements.

Capability to perform complex tasks without constant human input 58 reviewers of Salesforce Field Service have provided feedback on this feature.

Based on 59 Salesforce Field Service reviews. Engages in human-like conversation for task delegation

Based on 59 Salesforce Field Service reviews. Anticipates needs and offers suggestions without prompting