Salesforce Field Service Features

Uses the calendar tool to determine field workers who are free for the job. 276 reviewers of Salesforce Field Service have provided feedback on this feature.

Notifies field service workers of their upcoming assignments. This feature was mentioned in 270 Salesforce Field Service reviews.

Based on 276 Salesforce Field Service reviews. Allows users to see tasks according to permissions and roles.

Allows clients to book jobs through the desktop page or within the app. 268 reviewers of Salesforce Field Service have provided feedback on this feature.

Enables communication within the app from manager to field service employee. 273 reviewers of Salesforce Field Service have provided feedback on this feature.

Based on 274 Salesforce Field Service reviews. Notifies clients, should any delays or mishaps occur.

As reported in 226 Salesforce Field Service reviews. Includes some ability to serve as a sales and ordering application.

As reported in 278 Salesforce Field Service reviews. Creates reports that reflect field performance either as a team or individually, to review productivity.

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. This feature was mentioned in 272 Salesforce Field Service reviews.

As reported in 226 Salesforce Field Service reviews. Sends invoices through the software and allows clients to pay on the spot.

Integrates with CRM software to monitor all aspects of the customer relationship. 227 reviewers of Salesforce Field Service have provided feedback on this feature.

As reported in 152 Salesforce Field Service reviews. Condenses long documents or text into a brief summary.

Converts images into a textual description, identifying key elements. 150 reviewers of Salesforce Field Service have provided feedback on this feature.

As reported in 58 Salesforce Field Service reviews. Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation 59 reviewers of Salesforce Field Service have provided feedback on this feature.

As reported in 59 Salesforce Field Service reviews. Anticipates needs and offers suggestions without prompting