Consulting Services for Salesforce Data Cloud

FORWARD is a Salesforce-driven digital agency specializing in multi-cloud implementations, including Commerce Cloud, Service Cloud, Marketing Cloud, Sales Cloud, Pardot, and Community Cloud. As part of Xplore Group, a division of the Cronos Group focused on digital services and e-commerce, FORWARD employs an agile approach to deliver strategic solutions tailored to clients' needs. Their commitment to in-depth partnerships, open communication, and trust enables quick responses and adaptability within projects. With a proactive attitude and customer-centric approach, FORWARD maximizes every aspect of the product, supporting clients in exploiting, maintaining, and continuously developing their platforms to ensure quality. Their diverse client portfolio spans multiple industries, including retail, manufacturing, telecom, automotive, pharma & cosmetics, hospitality, and media. Key Features and Functionality: - Multi-Cloud Expertise: Specializes in implementing and integrating various Salesforce clouds, such as Commerce Cloud, Service Cloud, Marketing Cloud, Sales Cloud, Pardot, and Community Cloud. - Agile Methodology: Employs an agile approach to adapt to rapidly changing industry demands, ensuring flexibility and responsiveness in project execution. - Creative Design Services: Offers guidance through the latest UX/UI principles to develop stunning website and email template designs that align with existing branding or create new ones from scratch. - Strategic Digital Planning: Collaborates with clients to define comprehensive digital strategies, creating personalized messages across all channels to enhance customer loyalty and satisfaction. Primary Value and Solutions Provided: FORWARD empowers clients to become truly customer-centric companies by leveraging the state-of-the-art Salesforce Customer Success Platform. By identifying and implementing clients' Commerce, Marketing, and Service Cloud needs, FORWARD helps businesses optimize their digital commerce and customer journeys. Their proactive and customer-focused approach ensures that clients can exploit, maintain, and continuously develop their platforms, leading to sustained growth and success in their respective industries.

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Foundation Partners specializes in delivering comprehensive Salesforce solutions tailored for foundations, nonprofits, and educational institutions. With over 20 years of experience, they assist organizations in becoming more connected to their constituents by leveraging the Salesforce platform. Their integrated approach streamlines operations, enhances donor engagement, and amplifies the impact of their clients' missions. Key Features and Functionality: - Donor Services and Development: Provides a 360-degree view of donors and prospects, integrating back-office systems to offer a complete history of gifts, grants, fund relationships, interests, and activity history. - Marketing Solutions: Efficiently tracks and manages campaigns and events, enabling organizations to reach their audience effectively. - Community Solutions: Utilizes Salesforce Experience Cloud to create personalized portals, facilitating direct interaction with donors and grantees. - Grants and Scholarships Management: Employs Salesforce Grants Management to oversee outbound funds efficiently with tailored grant management solutions. - Accounting and Finance: Offers Fund 360, a fund accounting solution on the Salesforce platform, encompassing general ledger, journal entries, pool allocations, administrative fees management, spending policy enforcement, and comprehensive fund statements. Primary Value and Solutions Provided: Foundation Partners' solutions address the unique challenges faced by foundations and nonprofits by integrating various aspects of their operations into a unified platform. This integration enhances donor engagement, streamlines grant management, and provides comprehensive financial oversight. By leveraging Salesforce's capabilities, organizations can achieve greater efficiency, transparency, and impact in their missions.

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Fullcrm delivers innovative end-to-end CRM solutions that will transform your business and provide you with the insight you need to understand and delight your customers using Salesforce technology..

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Fullon Advisors is a Nordic boutique consulting firm specializing in maximizing the potential of Salesforce and Amazon Web Services (AWS) technologies for businesses. With over 12 years of experience across various industries, they offer independent advisory services, including their unique "Platform Owner as a Service," ensuring clients fully leverage their Salesforce investments. Key Features and Functionality: - Salesforce Expertise: Comprehensive consulting services to enhance Salesforce utilization, focusing on sales and customer service processes. - Platform Owner as a Service: Acting as the internal owner of the Salesforce platform within client organizations, ensuring optimal performance and alignment with business objectives. - AWS Integration: Specialized knowledge in Amazon Connect Contact Center solutions and related AWS services like Lex, Kendra, and Polly, facilitating seamless integration and enhanced customer service capabilities. - Independent Advisory: As a privately-owned company, Fullon Advisors provides unbiased recommendations, always prioritizing the client's best interests. Primary Value and Solutions Provided: Fullon Advisors addresses the common challenge of underutilized Salesforce platforms by offering strategic guidance and hands-on support to unlock their full potential. Their services lead to improved sales processes, enhanced customer service experiences, and a higher return on investment in Salesforce and AWS technologies. By acting as an integral part of the client's organization, they ensure that technological solutions are effectively aligned with business goals, fostering long-term success.

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fusionSpan is a premier technology consulting firm specializing in delivering tailored Salesforce solutions for nonprofits, associations, and mission-driven organizations. With over 300 successful Salesforce implementations, fusionSpan offers a comprehensive suite of services, including strategic consulting, system integration, digital experience design, and managed services. Their expertise spans various Salesforce products such as Nonprofit Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, and custom app development. As a Salesforce Summit Partner, fusionSpan is committed to bridging technological gaps and empowering organizations to achieve their missions through innovative, cloud-based solutions. Key Features and Functionality: - Strategic Consulting: Provides in-depth assessments and roadmaps to align technology with organizational goals. - Salesforce Implementations: Specializes in deploying and customizing Salesforce CRM and AMS platforms, including Fonteva and NimbleAMS. - Digital Experience Design: Enhances user engagement through intuitive and responsive digital interfaces. - Data and Integrations: Ensures seamless data flow and system interoperability with integration services. - Managed Services: Offers ongoing support, system maintenance, and staff training to maximize technology investments. Primary Value and Solutions Provided: fusionSpan addresses the unique challenges faced by nonprofits and associations by delivering customized Salesforce solutions that enhance operational efficiency, improve member engagement, and drive mission success. Their deep industry expertise and commitment to innovation enable organizations to leverage technology effectively, ensuring sustainable growth and impactful outcomes.

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Future Intelligence Technology Inc. (FITi is a premier professional services firm based in Taiwan, specializing in Customer Relationship Management (CRM solutions. As Taiwan's first Salesforce Partner since 2006, FITi has successfully guided over 450 clients across diverse industries—including high tech, manufacturing, retail, financial services, biotechnology, and professional services—through their digital transformation journeys. Recognized as a Salesforce Cloud Alliance Platinum Partner since 2015, FITi offers comprehensive consulting, application design, and implementation services to enhance business competitiveness and drive growth. Key Features and Functionality: - Extensive Industry Experience: Proven expertise in various sectors, adept at handling complex B2B, B2C, and B2B2C business models. - Certified Professionals: A team of over 52 certified experts holding more than 30 Salesforce certifications, ensuring high-quality service delivery. - Comprehensive CRM Solutions: End-to-end services encompassing consulting, application design, and implementation tailored to client needs. - Local Support: Dedicated local support to ensure timely communication, reducing project management risks and enhancing service quality. Primary Value and Solutions Provided: FITi empowers businesses to achieve operational growth by delivering tailored CRM solutions that streamline customer experiences and optimize operational processes. Their deep industry knowledge and extensive experience in digital transformations enable clients to navigate complex integrations and global implementations effectively. By leveraging cloud-based systems, FITi helps organizations drive business advancement and maintain a competitive edge in their respective markets.

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GBCTeam Group OÜ is a Certified Salesforce Consulting Partner offering comprehensive services, including Salesforce CRM integration, training, and support for both local and international companies. With a team of certified professionals, GBCTeam delivers full-cycle implementations—from requirements gathering and needs analysis to deployment, integration, and user training—tailored to meet diverse business needs. Key Features and Functionality: - Industry Expertise: Specializes in sectors such as retail, energy and utilities, logistics, publishing, ad sales and media, telecommunications, leasing, and banking. - Field Service and Asset Management: Provides expertise in managing field services and assets, ensuring efficient operations. - Omnichannel Customer Service: Offers solutions for seamless customer service and support across multiple channels. - Comprehensive Implementation Services: Delivers end-to-end Salesforce CRM solutions, including consulting, configuration, customization, migration, and integration. - Training and Support: Provides training to enhance user adoption and ongoing support to ensure optimal use of Salesforce features. Primary Value and Solutions: GBCTeam Group OÜ enhances business efficiency by leveraging Salesforce CRM to automate and optimize processes across marketing, sales, customer service, and commerce. Their tailored solutions address specific business objectives, such as increasing sales productivity, reducing sales cycles, and creating comprehensive customer views. By offering customized and integrated Salesforce solutions, GBCTeam helps businesses achieve their goals and improve overall performance.

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Gen25 is a challenge-driven business partner specializing in digital interactions, dedicated to enhancing customer relationships and operational efficiency through innovative cloud platforms like Salesforce and AWS. With over 15 years of experience and a team of more than 70 technology specialists, Gen25 has successfully delivered over 400 projects, helping businesses optimize their sales, service, and marketing processes. Key Features and Functionality: - Digital and Business Strategy Consulting: Gen25 offers strategic consulting services to help businesses navigate digital transformation and achieve sustainable growth. - Salesforce and AWS Platform Development and Implementation: As a certified Salesforce Summit Partner and AWS Select Partner, Gen25 specializes in developing and implementing customized cloud solutions tailored to specific business needs. - Customized CRM Solutions: Gen25 designs and deploys customer relationship management systems that enhance customer engagement and satisfaction. - Scalable Solutions for Business Growth: The company provides scalable cloud infrastructure designed for flexibility, enabling businesses to grow efficiently. - Data-Driven Insights: By integrating AI-driven insights and predictive analytics, Gen25 empowers organizations to make informed, data-backed decisions. Primary Value and Solutions: Gen25 addresses critical business challenges by unlocking potential through customized growth strategies, streamlining operations to enhance efficiency and profitability, cultivating lasting customer relationships with tailored engagement strategies, and ensuring businesses stay at the forefront of technological innovation. Their solutions have led to increased efficiency through automated workflows, improved customer satisfaction scores with tailored CRM solutions, and enabled scalable growth with flexible cloud infrastructure.

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Gunpowder is a comprehensive technology consulting service offered by SEIDOR, a global firm with over 40 years of experience in driving innovation and digital transformation. With a team of more than 10,000 professionals operating across 45 countries, SEIDOR specializes in implementing scalable and transformative AI solutions tailored to various industries, including healthcare, manufacturing, retail, and the public sector. Their expertise encompasses a wide range of Salesforce Cloud solutions, such as Sales Cloud, Service Cloud, Health Cloud, Field Service, Marketing Cloud, Experience Cloud, Mulesoft and Heroku Integration, Tableau, Agentforce, Einstein Platform, and B2B Commerce. By leveraging these technologies, SEIDOR empowers organizations to enhance their competitiveness and achieve sustainable growth through strategic digitalization. Key Features and Functionality: - Global Expertise with Local Support: SEIDOR combines extensive international experience with localized support to deliver customized solutions that meet the unique needs of each client. - Comprehensive Salesforce Cloud Solutions: The service includes implementation and optimization of various Salesforce platforms, ensuring seamless integration and enhanced operational efficiency. - Industry-Specific Solutions: SEIDOR offers tailored services for sectors such as healthcare, manufacturing, retail, and the public sector, addressing industry-specific challenges and requirements. - Scalable AI Implementations: The company specializes in deploying AI solutions that are both scalable and transformative, enabling businesses to harness the power of artificial intelligence for improved decision-making and innovation. Primary Value and User Solutions: Gunpowder by SEIDOR provides organizations with the tools and expertise necessary to navigate the complexities of digital transformation. By offering a suite of Salesforce Cloud solutions and AI implementations, SEIDOR helps businesses streamline operations, enhance customer engagement, and drive growth. Their industry-specific approach ensures that each solution is aligned with the client's unique challenges, facilitating a more efficient and competitive business environment.

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Hanseforce GmbH is a specialized consulting firm dedicated to guiding service-oriented businesses through digital transformation by leveraging Salesforce technologies. Established in 2014 and headquartered in Hamburg, Germany, Hanseforce emphasizes trust and client success, offering tailored solutions that bridge the gap between business objectives, personnel, and technology. Key Features and Functionality: - Comprehensive Digital Solutions: Hanseforce provides end-to-end digitalization and automation services across all critical business processes, with a strong focus on sectors such as Professional Services, Financial Services, Healthcare & Life Sciences, and Software & IT Services. - Salesforce Expertise: As a certified Salesforce Consulting Partner, Hanseforce offers specialized services in Sales Cloud, Service Cloud, Pardot, Community Cloud, and Analytics Cloud, ensuring clients receive expert guidance in implementing and optimizing these platforms. - Agile Collaboration: The company employs agile methodologies to ensure responsive and effective project execution, fostering a collaborative environment that adapts to client needs and promotes continuous improvement. Primary Value and Solutions Provided: Hanseforce GmbH addresses the challenges service-oriented businesses face in digital transformation by offering holistic solutions that integrate business goals, human resources, and technology. By systematically identifying and implementing individual potentials using the Salesforce platform, Hanseforce enables clients to achieve greater efficiency, scalability, and growth. Their commitment to quality and continuous development has earned them the TOP CONSULTANT award for eight consecutive years , underscoring their dedication to client success and excellence in consulting services.

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