Sage Intacct Reviews & Product Details

What I like most is the dimensional aspect of fund accounting, especially as a non-profit that supports many projects. I also appreciate the built-in reporting capabilities. The integration with our CRM product was efficitent on the Sage side. Overall, Sage has performed well for our reuirements. Review collected by and hosted on G2.com.

As a non-profit with an international footprints, we find the pricing to be steep for our Kenyan, Liberian, and Ethiopian entities. Review collected by and hosted on G2.com.

I like that Sage Intacct is straightforward and more affordable. I also appreciate how accessible it is, which makes it easier for me to use overall. Review collected by and hosted on G2.com.

Configuring Sage Intacct isn’t as simple as it should be. In my experience, the setup process—especially when it comes to country-specific tax compliance—can be tricky to get right. While some features are fairly straightforward, others feel unnecessarily overcomplicated, and that can make the initial configuration and rollout more difficult than expected. Review collected by and hosted on G2.com.

Multi-entity consolidation, dimensional reporting, and automation that helps shorten the close. It’s cloud-native and accessible, easy to use for AR/AP processes, and backed by strong integrations - all of which give finance teams faster visibility and smoother workflows. Review collected by and hosted on G2.com.

Reporting is my biggest gripe. The custom report builder is powerful, but it feels rigid when it comes to formatting, it’s hard to learn, and the field naming isn’t consistent. The learning curve is a close second, since new users need significant training to get comfortable.

Pricing is another frequent frustration. The steady, large annual increases are tough, and costs stack up quickly as you add users or modules. I also feel the base package should include more, rather than requiring so many paid add-ons. Review collected by and hosted on G2.com.

Sage's user interface is very clean, and easy to use. Many third party companies, such as Ramp and Salesforce, have integration with Sage, which makes it relatively easy to find a platform or software that will sync information to our ledgers. The required two factor authentication makes me feel there are good safeguards to protect client data. There are many places that I can go to to verify existing data is correct, from reports to ledgers. Review collected by and hosted on G2.com.

The only downsides I've seen so far with Sage Intacct is that the enhanced view is extremely laggy, and the pages load slowly. I appreciate the added filters and informational views when using enhanced views for lists, such as the ledgers and vendor pages, however, I'm unable to click links and open them in new tabs. I work in multiple tabs, and having to use the back and forward buttons when trying to work with an already extremely slow page feels inefficient.

It would also be very nice to be able to delete an invoice, and have the invoice automatically get reversed upon deletion. Review collected by and hosted on G2.com.

user friendly interface. great support from "help"section and "sage community" which helps us troubleshoot common problems. Improved efficiency in using accounting system and reduced manual entries. Easy batch uploads reduces time required for entries. Approvals are now electronic and reduces waste and improve performance. Review collected by and hosted on G2.com.

I disliked the implementation stage and trying to connect with Sage staff and get additional support. Primarily when i needed something fixed it took a long time to get the correct support. First had to talk to a rep and explain the issue, that rep sent my info to another rep which then determined it would take x number of hours to complete the required, then i had to speak to a third rep to explain again what the issue was and what we need done. It like a broken telephone because some of the required gets lost in the communication. Instead of connecting to the rep that will do the work and tell you how much time it will take, there is a lot of back and forth. Review collected by and hosted on G2.com.

Sage is very easy to use for booking journal entries and managing Accounts Payable and Accounts Receivable subledgers. The entries flow seamlessly from the subledgers into the general ledger and trial balance which makes it easy to view and track all GL activity seamlessly. We have had no issues with Sage's performance while utilizing the application.

Sage has a lot of integration capabilities and we've been able to successfully integrate with multiple third parties to improve our data flow into Sage. We integrated both Airbase and Ramp for expense management and had no issues with the data flow into Sage. Review collected by and hosted on G2.com.

There are a couple modules that do not have approval workflows, such as Accounts Receivable and the cash receipts aspect of Cash Management. We wish there was the ability to add approvals on AR before the invoices post to the general ledger. Also, we have occasionally had issues with support and getting issues resolved quickly as the tickets do not always get addressed timely or effectively. Review collected by and hosted on G2.com.

The customization of elements and reporting alone makes Intacct a standout software choice. It can grow and change and even shrink if you need-- you're only locked into a few things during the setup. Review collected by and hosted on G2.com.

We had some challenges with initial setup and integrating our old system into Intacct-- in part because our old system was set up so wildly differently from Intacct. While it's certainly not cheap, the capability is unmatched for our needs. Very similar to Quickbooks UI, which is easy to navigate and understand. We've had no issues with downtime or outages. Review collected by and hosted on G2.com.

The best feature that Sage implements is its strong User interface as well as its ability to easily show users reports on timekeeping. The Sage team goes above and above when it comes to support as well. They are always friendly and there to help. Review collected by and hosted on G2.com.

The speed at which new features are implemented could be improved upon. The Sage team is always open to new features, but they come out at a slower rate. For instance, updated AI could be implemented to better optimize workflows Review collected by and hosted on G2.com.

Ease of use - having a completely online platform allows my team to work from any location. Navigation between data points is quick and seamless, where we had to open multiple modules in our old system to find the same data. Owners can see financial information in real time and click into mroe details directly from their dashboard or statements. Yes! Along with being ab le to access our fomer product, Sage 300, at no cost. Yes! Along with being ab le to access our fomer product, Sage 300, at no cost. Yes! Along with being ab le to access our fomer product, Sage 300, at no cost. Review collected by and hosted on G2.com.

Customizing financial reports takes time and a more thorough understanding of how the canned reports are set up. The reports from our prior system that we used on a daily basis cannot all be replicated in intacct. Our invoice forms (which are standard in our industry) are not configured correctly and is creating some additional manual work for the team. Review collected by and hosted on G2.com.

Sage Intacct has a gentle learning curve and is extremely user-friendly. It also continues to add useful features, such as automatically rejecting mistakes and omissions in invoicing. Review collected by and hosted on G2.com.

I’ve found that some of the more advanced reports are difficult to generate because the available parameters are extremely narrow and limiting. Review collected by and hosted on G2.com.