--- title: RUN Powered by ADP Reviews meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6156 reviews by the users' company size, role or industry to find out how RUN Powered by ADP works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6156 scale: '5' date_modified: '2026-08-06' parent_category: name: HR url: https://www.g2.com/categories/hr --- # RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.7/5.0 **Total Reviews:** 6,156 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users find RUN Powered by ADP to be **extremely user-friendly** , making payroll processing quick and organized. (2869 reviews) - Users praise the **excellent customer support** of RUN Powered by ADP, appreciating its easy access and fast response. (1708 reviews) - Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience and accessibility. (1655 reviews) - Users find the **payroll processing quick and easy** , making employee payments organized and stress-free. (1592 reviews) - Users value the **quick and organized payroll processing** of RUN Powered by ADP, enhancing efficiency and ease of use. (1453 reviews) - Users value the **ease of setup** with RUN Powered by ADP, ensuring a seamless transition and efficient payroll management. (1417 reviews) - Easy Payroll (1353 reviews) - Simple (1289 reviews) - Easy Setup (1100 reviews) - Setup Ease (855 reviews) **What users dislike:** - Users report **poor customer support** , struggling to reach real representatives and enduring frustrating automated interactions. (452 reviews) - Users find **payroll issues** frustrating, especially with rigid templates, tax payment troubles, and employee access complications. (420 reviews) - Users face **reporting issues** that require multiple contacts for resolution, complicating the overall experience with RUN Powered by ADP. (322 reviews) - Users find the **fees associated with RUN Powered by ADP** to be quite high, wishing for more affordability. (246 reviews) - Users experience **long waiting times** for chat help, indicating a need for improved notification and support efficiency. (230 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews) - High Fees (213 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews) - Not Intuitive (199 reviews) ## RUN Powered by ADP Reviews ### 1. Efficient Payroll Management with Stellar Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Imelda L. | Accounting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about RUN Powered by ADP?** I love the chat system in RUN Powered by ADP and how efficient it is to use. I like that all my issues are solved through the chat portal, so I don’t have to lift a phone and talk to anyone. We use the Time software, and I like how it integrates with RUN Powered by ADP. The initial setup was easy. **What do you dislike about RUN Powered by ADP?** nothing to dislike **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps track time and run payroll checks efficiently. I value its chat system for resolving issues without phone calls and the integration with the Time software. ### 2. Boosts Payroll Accuracy, Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. | Office Manager, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate the simplicity of RUN Powered by ADP, which makes everything simple to use and understand, especially for timekeeping and payroll tasks. The customer service is wonderful, as I regularly use chat support whenever I have issues or questions. They're always helpful and kind, saving me from long waits on the phone. The initial setup was also very easy. **What do you dislike about RUN Powered by ADP?** I wish when inputting the schedules for employees that the dates up top stayed there when scrolling down because there have been times I have inputted the schedule in the wrong date for an employee. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP saves us time, keeps us organized and accurate with payroll. The simplicity of use and excellent customer service make timekeeping and payroll easy, with helpful chat support saving us from long phone holds. ### 3. Simple, Reliable Payroll with RUN Powered by ADP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2026 **What do you like best about RUN Powered by ADP?** Our small business likes RUN Powered by ADP because it makes payroll simple, reliable, and less time-consuming. It helps us stay organized, handle payroll tasks with confidence, and spend more time focusing on running our business instead of managing paperwork. The easy-to-use tools and helpful support give us peace of mind that our employees are taken care of. **What do you dislike about RUN Powered by ADP?** While we like the convenience and reliability of RUN Powered by ADP, there are a few areas that can be challenging. Some features may take time to learn, and the cost can feel higher compared with simpler payroll options. Occasionally, navigating settings or finding specific information may require extra support, but overall the benefits of having a trusted payroll system outweigh the drawbacks. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve the challenges of managing payroll accurately, staying on top of tax requirements, and keeping employee information organized. It reduces the time and stress involved in manual payroll tasks, helps us avoid costly mistakes, and gives us confidence that employees are paid correctly and on time. By simplifying these processes, it allows us to focus more energy on growing and managing our small business. ### 4. Advanced Payroll and Benefits with Reliable Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about RUN Powered by ADP?** It offers many of the advanced payroll features we need, along with employee benefits and support. We’ve also run into problems with previous products not filing our reports correctly, so getting that part right is important to us. **What do you dislike about RUN Powered by ADP?** I’d prefer not to receive so much marketing from ADP about other products we don’t need. We also ran into some challenges at the beginning with onboarding and getting all of our data copied over, but the support team ultimately helped us work through the issues and get them resolved. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The system integrates well with other tools we already use, like QuickBooks. We also use the ADP 401k plan, so payroll and retirement benefits are managed in one platform, which is really nice. ### 5. All-in-One Payroll Dashboard with Fast, Helpful Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** I love the dashboard on Run Powered by ADP. It shows me everything about my company—employees, the time clock, tax rules, etc.—all in one place at a glance. I also really like the chat option for communicating with representatives. I’ve never had a better chat experience, and most problems get solved within 30 minutes or are submitted to the appropriate team to handle further, which I appreciate. The app’s performance is great, and running payroll is a breeze—it doesn’t take me long at all. We use a physical time clock as well as an iPad time kiosk to capture time from employees at odd locations. During setup, the representatives worked with us to find a reasonable budget for our needs and not go overboard with features we didn’t need. I also love the AI chat and how it connects me with the right team member to help with my issues. We love the quickbooks integrations that allows us to connect QBO to our Run ADP account **What do you dislike about RUN Powered by ADP?** I would say one of the the things I dislike about Run by ADP is sometimes I feel like the time clock itself does not have the best features as far as having employees clock in for different jobs at different rates, its a little bit confusing but not impossible **What problems is RUN Powered by ADP solving and how is that benefiting you?** Run Powered by ADP is solving several problems of our company! Payroll is at the top of our list but they also take care of all of the tax filing for us, and they help even with outside tax issues that affect things like W2s. Our company had an employee receive TDI compensation which I hadn't dealt with before but I simply sent the tax report to ADP and they reviewed it and amended the employees W2. It was such a relief to have their expertise. We also benefit from timekeeping, employee records, HR reporting, tax info, and even a calendar with all employees hire dates and birthdays has been so beneficial! ### 6. Convenient but Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jody K. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about RUN Powered by ADP?** I like how convenient RUN Powered by ADP is, especially having everything in one spot. Year-end preparation is another aspect I value. **What do you dislike about RUN Powered by ADP?** I received a second invoice in error and needed to call to get it removed. When I say I'm not interested in something offered (like Retirement), I wish I wouldn't receive anymore communication about that topic. The initial setup wasn't super easy, to be honest. I expected it to be smoother since all the documents were pulled from my old account with PayChex. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP mainly for annual payroll and receiving estimated annual tax payments. I appreciate the convenience and having everything in one spot, although I faced an issue with a second invoice sent in error. ### 7. Effortless Payroll, Crucial Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to run payroll for my LLC, and it just makes my life easier. It simplifies that part of the business where I don't have to worry about taxes whatsoever. Running payroll is straightforward; it only takes three buttons, and it prompts me if I have any other employee to add. At the end of the year, it asks if I want to put any bonuses or anything like that. It's always ensuring I have enough funding in my account, which helps in not putting myself in a bad position. The initial setup was very easy with some help, and it was very simple. I never had any problems with it. **What do you dislike about RUN Powered by ADP?** I have nothing bad to say **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP simplifies payroll processing, especially for taxes, making my life easier and alleviating worries. ### 8. Seamless Payroll with Room for Customer Service Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP really easy to use, even if you don't know how to do payroll. It's an easy-to-use system that's straightforward, making running payroll fast and seamless. The process is seamless, allowing me to handle payroll quickly, and then move on to other business tasks. They also did a great job resolving a recent issue with an employee's paycheck. Additionally, they offer incentives for referring other businesses, like free payroll, and are always there to answer questions. The initial setup was super easy too. **What do you dislike about RUN Powered by ADP?** Sometimes customer service is hard to get a hold of on the phone, but today, I used the chat feature, and it worked really well. I just believe there's room for improvement as far as the customer service aspect. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP resolves paycheck issues efficiently, offers good referral incentives, and provides accessible support. It's easy to use, simplifying payroll, making it fast, and streamlining my workflow so I can focus on other business tasks. ### 9. Quick, Easy Access to Answers with RUN Powered by ADP **Rating:** 3.5/5.0 stars **Reviewed by:** Shaquashia A. | Dsp, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about RUN Powered by ADP?** It helps with better access to information in a timely and effective way. It overall make allows you to get answers easier with out excessive wait time. **What do you dislike about RUN Powered by ADP?** Overall it’s not much that I dislike about RUN powered by adp. I mostly enjoy the access that it allows me to get answers that I need when needed with out difficulty. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Run powdered by adp is solving my time management to get answers with out being overwhelmed. It benefits my overall quality and time management at work. ### 10. Intuitive, Time-Saving Payroll and HR in One Reliable Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how easy it makes payroll and HR tasks for a small business. The platform is intuitive, reliable, and saves a lot of time by automating payroll processing, tax filings, and employee management. I also appreciate the all-in-one approach, since it combines payroll, time tracking, reporting, and HR tools in one place instead of needing multiple systems. The customer support and compliance features are especially helpful because they give confidence that everything is being handled accurately and on time. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that some of the more advanced features and reports can take time to learn at first, especially for new users. Occasionally, certain customization options feel limited, and some add-on services can increase the overall cost. However, overall the platform is dependable and the benefits outweigh the drawbacks for day-to-day payroll and HR management. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve the challenge of managing payroll, taxes, and HR tasks efficiently without needing a large internal team. It automates payroll processing, tax calculations, and filings, which saves time and reduces the risk of errors. The platform also makes it easier to manage employee information, reporting, and compliance requirements in one place. This has benefited us by streamlining administrative work, improving accuracy, and giving us more time to focus on running and growing the business instead of handling manual payroll and HR processes. ### 11. Simple, Effective, and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is simple to use and straightforward. It's an easy system to learn, which helps us efficiently run payroll and track employee time, freeing us up for other work and improving our overall productivity. I also appreciate that the chat feature always fixes issues or answers questions promptly and correctly, allowing us to focus more on our business. The initial setup was very easy, and this ease of use is invaluable for our small business. **What do you dislike about RUN Powered by ADP?** The only thing I can think of is to have the time tracking add-on more easily accessible. To get to the employee time-off requests, you have to click a few times and then open up another window, which does take a bit of time. I think it could be improved by making the left side of ADP an expanding drop-down if you have the time tracking add-on. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to handle payroll, time tracking, and employee information easily. Its simplicity improves our productivity, and the chat feature quickly resolves issues, letting us focus more on our business. ### 12. Responsive Support and Compliance Handled Seamlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about RUN Powered by ADP?** I appreciate how RUN Powered by ADP assists in meeting all federal and state requirements and processes payroll in a timely manner. I like that they are very responsive to any unusual issues we encounter. There was a situation where I needed a direct deposit converted to a live check. I called right after I forgot to make that change, and they quickly fixed it and followed up with a call. Even when they call more often than needed with more products, they are very respectful when I say no. **What do you dislike about RUN Powered by ADP?** The only thing is they seem to call more often than needed, but even in those calls with more products (IRA, Time Keeping) they are very respectful when I say no. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps us meet federal and state requirements and processes payroll on time, while being responsive to unusual issues. ### 13. Great Timekeeping /HR platform for small businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Deidra C. | Human Resources Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about RUN Powered by ADP?** What has been so helpful using RUN Powered by ADP is being able to use a biometric time clock for our onsite employees and then a timekeeping system for our remote employees. **What do you dislike about RUN Powered by ADP?** My only dislike about RUN Powered by ADP is that our employees can request any past changes and/or time-off requests. The employee's manager or I have to contact the employee to determine the correction or time that needs to be added to their timesheet. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The problem we had before RUN Powered by ADP was that our HRIS didn't offer a biometric system, which was one of the main reasons we switched to ADP. Now that we are offered this, our employees have better and quick access to clocking in/out for the day worked. **Official Response from Kerry Gordon:** > Deidra, thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about time requests has been shared internally. Your contact info isn't available with this review, but our team will try to contact you to see how we can help resolve things. Thanks again! -Your RUN Powered by ADP® Team ### 14. Reliable All-in-One Payroll & HR Platform with Helpful, Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** I like RUN Powered by ADP because it provides a centralized platform for payroll, HR, and employee management. Payroll processing is straightforward and reliable, which saves significant administrative time and reduces stress around payroll accuracy and compliance. The user interface is easy to use and gives a true all-in-one platform feel. I also appreciate the integrations with my time-tracking software, which helps simplify workflows and reduce manual coordination between systems. Support has also been a strong point. The AI chat is not frustrating to use and does a good job routing me to a human quickly when needed. The support staff has consistently been helpful, and wait times are reasonable. In today’s environment where many companies over-rely on AI chatbots, knowing when to escalate issues to a live support representative is extremely valuable and appreciated. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that it’s such a robust platform that it can sometimes feel overwhelming when I try to use features beyond the core payroll functions that I use periodically. Because some of the HR and administrative tools aren’t part of my daily or weekly workflow, there’s a bit of a learning curve when I need to navigate those less frequently used areas of the platform. **What problems is RUN Powered by ADP solving and how is that benefiting you?** From a business perspective, the biggest benefits have been operational efficiency, payroll reliability, compliance support, and having better visibility into employee and workforce information in one place. ### 15. Easy for Small Businesses, but Run Can Feel Restrictive Coming from Workforce Now **Rating:** 3.0/5.0 stars **Reviewed by:** Morgan J. | Payroll and Data Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about RUN Powered by ADP?** The format of the online tool is clear, and the different work tasks are easy to locate. It is directed towards small businesses, so there are not a lot of setup options and details that practitioners have to worry about. The pay cycles automatically start (which is nice after incurring issues from occasionally forgetting to in another platform), and it provides plenty of reminders and standard reports. I have always been able to call in for assistance, and the ADP Assist chat has also been helpful when I need guidance while in noisy areas. Compared to Workforce Now, I think Run may be easier for someone without experience to jump right in. **What do you dislike about RUN Powered by ADP?** After coming to Run from years of extensive use in Workforce Now, there simplicity of Run feels restrictive, granted I only use Run once a week compared to five days a week in Workforce Now. Changes have to be manually on time instead of having the ability to set a future effective date. The more condensed version has its benefits, but I feel I sometimes lack information not being able to see all the settings and audit histories. We also had to add on different functionalities over time whereas our package with Workforce Now seemed to already have the functions available. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It provides all the basic payroll and human resource functions needed for our smaller business. While I prefer Workforce Now, we do not currently need all of its additional views and functions for that company using Run. ### 16. Efficient Payroll Management with Helpful Chat Feature **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP really helpful for handling paperwork with the state and federal government. I also like the chat feature with hyperlinks because it's pretty fluid between AI and human, allowing me to easily get to the necessary information. **What do you dislike about RUN Powered by ADP?** I struggle with prioritizing within RUN Powered by ADP. I have a long-standing tax issue that could have been flagged earlier, and it's important to ensure that the most important things are dealt with first. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for taxes and payroll, which solves paperwork with the state and federal government. The chat with hyperlinks is helpful and fluid between AI and human, allowing easy access to necessary information. ### 17. Incredibly User-Friendly Payroll for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany S. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about RUN Powered by ADP?** So far, it’s been incredibly user-friendly. We’re super small right now, so it meets our needs without a whole bunch of extra stuff we don’t need—and don’t want to have to wade through. **What do you dislike about RUN Powered by ADP?** Nothing that is within ADP's power. I am a first time user of any payroll software so I personally have hit some learning curves, but ADP's customer service has quickly resolved and trained me in what I have needed help with **What problems is RUN Powered by ADP solving and how is that benefiting you?** Issues revolving around fees that arent previously invoiced or informed prior to the money being debited ### 18. User-Friendly Payroll with Great Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP user-friendly, and the chat feature is very helpful. I love how Workers Compensation works seamlessly with our payroll, so we do not have to submit payroll elsewhere. The ease of use and the price were key reasons for switching from TriNet, and the initial setup was easy. **What do you dislike about RUN Powered by ADP?** There are some inconsistencies in the information we get from person to person in the chat or via phone. I think just better training so it's consistent information. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP handles all our payroll and compliance tasks smoothly. It's user-friendly with helpful chat support. The integration with Workers Compensation simplifies processes, eliminating the need for separate payroll submissions. ### 19. User-Friendly, Efficient but Limited Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about RUN Powered by ADP?** I like the co-browse feature when help is needed and find it pretty user-friendly and intuitive, making it easier to complete tasks. Accessing help in real time is very important to me, even though sometimes the wait time can be long. Overall, it's a good tool that reads changes from the payroll platform to the 401k platform accurately, with a lot less need for going into two separate portals for updates. The initial setup was very easy, and I received lots of help. It's also easy to track our employees' timekeeping and 401k requests. **What do you dislike about RUN Powered by ADP?** I find that sometimes the wait time for help is very, very long. It also defaults to an eight-hour day when we work a 7.5-hour day, so I have to change every holiday in the payroll preview to reflect our time. It's not very customizable, I would say. I also find that they limit how many vacation type policies we can have, which feels kind of limited. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to keep track of my hourly punches and holiday pay, and it helps me handle 401(k) changes efficiently. ### 20. Effortless Organization and Quick Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Akira A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to keep my company organized, which I love because it helps me have everything under one roof. It solves the problem of managing all my taxes, payroll, and integrates with QuickBooks for seamless payment handling, which is really convenient for me when filing taxes. I find it easy to use; it's not hard at all. When I need assistance, I can get help right away. Plus, if I don't understand something, I can either chat, call, or email someone, and they get back to me quickly. The initial setup was very easy, which was a pleasant surprise. **What do you dislike about RUN Powered by ADP?** Nothing **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to keep my company organized, integrating taxes and payroll under one system. It solves having everything together for tax filing and supports integration with QuickBooks. ### 21. User-Friendly Payroll with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rushi P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP very user-friendly, and I love that there are a ton of tools available, making it easy for anyone new to the process. The chat support is always so helpful and ready to assist in any situation, which I really appreciate. When I had to run a backdated payroll due to missing a payment, the rep Caren was amazing, guiding me through each step and ensuring everything was done right. **What do you dislike about RUN Powered by ADP?** I find some of the tax-related stuff could be less boring. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll and HR tasks. It's user-friendly with many tools making things easy. The chat support is always helpful, especially for correcting payroll errors, and ensures accuracy. ### 22. Effortless Payroll Management with RUN Powered by ADP **Rating:** 4.5/5.0 stars **Reviewed by:** Dan M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for payroll and HR, and it saves me time in these areas. I find it easy to use because of its intuitive site and app. The mobile app is particularly valuable for me as it allows me to run payroll on the go since I'm not always in the office. I also appreciate the chat feature that helps me troubleshoot any issues. The initial setup was very easy, which made transitioning smoother. **What do you dislike about RUN Powered by ADP?** nothing **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP saves me time with payroll, timekeeping and HR. It's easy to use, and the mobile app lets me run payroll from anywhere. The site and app are intuitive, and there's a chat feature for quick issue resolution. ### 23. Extremely User-Friendly, Reliable, and Fairly Priced for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about RUN Powered by ADP?** Extremely user-friendly. In several years of using it, I’ve only had a few instances where the system went down. The pricing has been fair and hasn’t increased significantly since we initially onboarded, which I really appreciate as a smaller nonprofit. **What do you dislike about RUN Powered by ADP?** Online chat support—especially when it’s an AI bot—can be frustrating and not very time-effective when you’re trying to resolve issues quickly. It often ends up feeling like the exact opposite of what these tools are intended for. **What problems is RUN Powered by ADP solving and how is that benefiting you?** They were able to work with us as we changed our 401k provider, which made the process much simpler. They clearly communicate changes and updates in both directions—between their team and the investment company—so we can minimize errors and keep everything on track. ### 24. Streamlined HR and Payroll with Excellent UX **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for managing payroll, benefits, and various HR needs. I like that it consolidates everything into an easy-to-manage system. I appreciate being able to set up multiple PTO plans, as we have a tiered PTO structure, and it accommodates those schedules appropriately. Onboarding new employees is a breeze with RUN Powered by ADP since the system sends the notifications and enrollment information to new employees, allowing them to fill out new hire forms, tax information, and other administrative items easily. Managing the systems has been user-friendly overall. **What do you dislike about RUN Powered by ADP?** I would like to be able to set-up a test user that would allow me to test each function from the user perspective and not the manager perspective to make sure each tool works appropriately. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for managing payroll, benefits, and HR needs, consolidating everything into one system. It streamlines onboarding by handling notifications and forms, and supports our tiered PTO structure effectively. ### 25. Knowledgeable US Law Chat Support, But Pricing Feels High at Year-End **Rating:** 3.5/5.0 stars **Reviewed by:** Accounting M. | Upper Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about RUN Powered by ADP?** I like the chat feature that reaches out to personnel that know what they are talking about and know the laws of the US and help with state laws. The system is pretty user friendly but there's overlapping items that could be made more efficient. The way they have set up everything to let the employees sign up and manage their own information makes implementing the new hire process easy. **What do you dislike about RUN Powered by ADP?** The price is a little much for end of year. seems that if the work has been done throughout the year it should be less pricey. The implemention of new hires could be improved by incorporating the I-9 form and being able to upload ID(s). **What problems is RUN Powered by ADP solving and how is that benefiting you?** They make the implementation of the OBBB stress a little easier by having a whole team that is processing how the implementation works. ### 26. Easy to Use software with Seamless Retirement Plan Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Erin W. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about RUN Powered by ADP?** The chat feature is so helpful and I love the integration with our retirement plan **What do you dislike about RUN Powered by ADP?** I have not had any issues with the system itself. I really would love to add additional features with the timecard but it is cost prohibitive since it is per employee **What problems is RUN Powered by ADP solving and how is that benefiting you?** Not having to report the 401K to a separate entity is fantastic. they send all of the compliance forms for us and alert employees of eligibility. I also appreciate the online chat help. They are always able to get my questions answered right inside of RUN ### 27. User-Friendly Payroll with Excellent Reporting and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren B. | Host/To-Go Server, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate that the user interface of RUN Powered by ADP is super simple to use, making navigation straightforward. The reporting feature is extremely versatile and user-friendly, offering a wide range of report options. I can even create custom reports to sort and classify data to meet specific needs—it makes my job a lot quicker. I also like the Customer Service line; they are always kind, helpful, and thorough with questions and concerns, ensuring our issues are fully resolved before ending the call. **What do you dislike about RUN Powered by ADP?** Not specifically about RUN, but ADP as a company. Having "Account Specialists" that reach out to you annually to try and give you a sales pitch about what other ADP systems or products you should buy is really annoying. I understand why they do it, but it's obnoxious, and you can't opt out of the calls unless you are not an ADP Client. It would also be great if we could upload documents into the employee's file right in the interface, instead of just listing it out. It would also help if we could track expiration dates in the documentation area. It would help if we could either put custom fields, or have a field where we can list the employee's union, and have it available on the payroll and/or in the reporting system. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll processing, allowing customizable setups and reporting, eliminating multiple data entries, ensuring pay accuracy across departments, and aiding in compliance and PTO calculations, saving time and improving efficiency. ### 28. Quick, Straightforward, and Backed by Friendly Support at a Reasonable Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about RUN Powered by ADP?** Run is very quick and easy to use. Everything is very straightforward and when support is required it is easily accessible. Customer service staff are great at resolving issues and handholding as well as being very friendly. Costs for the service are also very reasonable. **What do you dislike about RUN Powered by ADP?** I personally do not have anything I particularly dislike about Run. It does everything I need it to do without any fuss. I have not run into anything that I felt needed to be changed. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Run handles all my payroll processing for me making life super easy. It hand'es all the complicated tax filing and payroll processing to my employees and I all have to do is enter the employee hours each pay period. ### 29. Efficient Payroll Solution, Needs More Customization Options **Rating:** 4.5/5.0 stars **Reviewed by:** Abhay Kumar S. | US Payroll & Timesheet Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP's user-friendly interface and ease of processing payroll quite impressive. The platform automates payroll calculations, tax withholdings, and compliance tasks, which reduces manual effort and minimizes errors. I also appreciate the ability to generate reports quickly and access employee payment information in one place. Its reliability and time-saving features make payroll management much more efficient. Additionally, the onboarding process was straightforward and the platform provided clear guidance for setting up employee information. **What do you dislike about RUN Powered by ADP?** It works well overall but reporting customization could be improved, and some features are not always intuitive to navigate. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to streamline payroll processing by automating salary calculations, tax deductions, and compliance. It reduces manual work, minimizes errors, and ensures accurate, timely payments, saving me significant time and improving payroll accuracy. ### 30. Straightforward Payroll Management, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about RUN Powered by ADP?** I liked the support from very professional people at ADP, especially being able to share my screen with Yen, who guided me through the system. The assistance I received was really helpful since I'm quite a novice with ADP features. I also find RUN Powered by ADP easy to use if you know the system, and changing things within the system is easy too. Additionally, I appreciate the text messaging feature for getting quick access to live support. The initial setup of RUN Powered by ADP was very easy, just involving entering my name, company, and Social Security, and it was all set up smoothly. **What do you dislike about RUN Powered by ADP?** Sometimes the system can be a little difficult. When I wanted to change my salary from quarterly to monthly, I wasn't able to see the monthly tabs. I had to connect with the chat to find out where to find the monthly tab. The problem wasn't that I couldn't find the tab, but that the tab wasn't working initially. It eventually started working again, but there was that initial issue. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll. I had trouble changing from quarterly to monthly salary, but support guided me through it. ### 31. Jacob Went Above and Beyond—A Truly Positive ADP Support Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about RUN Powered by ADP?** I just had a dealing with Jacob one of the agents and he was totally awesome! I have to say he was a true ray of sunshine and was very confident in his ability to take care of the clients. I have been having an issue with how my account and once I explained the issue, Jacob jumped right in, fixed the issue and went above and beyond! You can tell he truly cares about his job and the clients and really cares about ADP as well. It was such a pleasure to deal with some one who really cares and will go the extra mile to make the clients always have a positive experience. I was very upset with ADP however after dealing with such an awesome individual as Jacob I am once again team ADP!!!!!! **What do you dislike about RUN Powered by ADP?** Some of the representatives are not always as easy to deal with but at the end of the day they all try their best to be helpful and get your issue resolved **What problems is RUN Powered by ADP solving and how is that benefiting you?** They solve me having to worry about preparing payroll, filing taxes and staying in compliance. ### 32. Streamlines Payroll and HR with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Richard H. | Key Holder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about RUN Powered by ADP?** I appreciate that RUN Powered by ADP brings several important payroll and HR functions together in one place. I especially like the ease of processing payroll and that employees can access their own pay and tax information through MyADP. It's great to manage items like direct deposit, time-off balances, and employee records without having to rely on multiple separate systems. The platform is generally user-friendly, and ADP's support team is helpful when questions or issues come up. I appreciate the reporting and payroll history features, the ability to review and verify payroll details before submission, and how employee information is organized. Having benefits-related info, tax documents, payroll records, and employee access settings available in one system is very helpful from an admin standpoint. The guided payroll workflow also makes it easier to stay consistent and helps reduce the risk of missing something during processing. The initial setup was very efficient. **What do you dislike about RUN Powered by ADP?** One area that could be improved is the overall clarity and flexibility of certain admin settings. At times features seem like they should be available based on an employee or admin's access level are controlled by separate back-end settings that are not always visible or intuitive which can make troubleshooting more difficult. It would also be helpful if more account level permissions and employee self-service options could be reviewed and adjusted directly by authorized admins rather than requiring support assistance for some changes. Clearer explanations within the platform when a setting is restricted along with more detailed guidance on where to manage those permissions, would make the system even more user-friendly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I find RUN Powered by ADP manages payroll efficiently and accurately, simplifying processing, tax handling, direct deposits, and employee info access. It reduces manual work, organizes HR tasks, and integrates payroll and HR functions in one system. ### 33. Features, benefits, and the problem with logging into ADP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about RUN Powered by ADP?** Support is pretty good although the wait times can be long. I do like the user interface since I'm used to using it and can quickly access the documents I need. **What do you dislike about RUN Powered by ADP?** The initial login screen can take a very long time to allow me to login. At times, the login screen will time out and I have to reload the web site. I also wish that I could save a report template since I process payroll bi-weekly rather than saving a specific report that only has specific dates that will not apply to future payroll reports. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I like have they have started offering reports as a package such as Worker's Comp Audit documents. Also, I like that they have made it easier to access billing invoices on the right side of the page. ### 34. Run accolades **Rating:** 5.0/5.0 stars **Reviewed by:** Susan V. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about RUN Powered by ADP?** It’s easy to log in and run our payroll online. All employee information, as well as contractor details, is already available and ready to use. **What do you dislike about RUN Powered by ADP?** There are reports which have names that are difficult to understand - and you have to literally go into them to see what they are providing. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The program was already in use when I started working here. It handles all of our payroll needs, including reporting to our CPA firm and the government, which saves us time and manpower and helps keep our business on track. ### 35. Great Automation, Needs Better Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** John W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about RUN Powered by ADP?** I like the automation and support RUN Powered by ADP provides. It's great because it makes it easy and I don't have to think much about it. I appreciate having access to immediate call support for any questions I have. The support team is patient and can walk me through the processes since it's my first time running a business. The automation feature is especially helpful as I just need to approve payroll, and they take care of everything else associated with it. I also found the initial setup to be easy. **What do you dislike about RUN Powered by ADP?** I had an issue with it connecting to my QuickBooks Online because it wasn't set up properly, leading to incorrect categorization. It would have been nice to have a full onboarding session to understand all the possibilities instead of piecing it together over multiple emails, especially for things like setting up a 401k or running health savings accounts. I'm sure I received the necessary information via email, but I'm too buried with emails to figure it all out. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I like how RUN Powered by ADP automates payroll, making it easy so I don't have to think about it. The immediate call support is also fantastic, with patient people guiding me through since it's my first time running a business. ### 36. Effortless Payroll with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP allows me to run payroll very easily, which is a big help. I also like that it links to my workers' comp, which saves me from having to do as many reports for paying my workers' comp insurance. The customer service is great, and they assisted me effectively when needed. Switching from QuickBooks Online to ADP gave me a much better experience with handling unemployment insurance and payroll taxes. Also, the initial setup was easy, which made getting started hassle-free. **What do you dislike about RUN Powered by ADP?** It would be nice if I had more control over generating my own certificates of insurance. I'm not able to do some of the things I need to do, which makes me have to consult with customer support. It's not very easy to generate a certificate of insurance that has a waiver of subrogation for the states where we have purchased waivers of subrogation. For example, when the corporate address of the company is out of state, like corporate being in Texas and the work performed in Louisiana, it doesn't allow me to select so that it lists that on the certificate of insurance. I have to go to customer support to do that. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to run payroll easily and it links to workers' comp, reducing my reports workload. Customer service is great. ### 37. Efficient Payroll Management with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about RUN Powered by ADP?** I find it easy to stay compliant with state and local laws using RUN Powered by ADP, and whenever I run into technical issues with payroll, there's always great support available. I love their support chat, which is available for long hours, although I sometimes wish it was 24/7, but it's been great support. I quite like the interface on the website as the platform is simple to use. This simplicity helps relieve some of the stress involved in running payroll for a small business. The initial setup was really easy, which was a nice bonus. **What do you dislike about RUN Powered by ADP?** I wish the chat support was available 24 hours a day because sometimes I work in different time zones and process payroll at different times. When you get disconnected, it can be tough to reconnect to the same agent. Sometimes they follow up with a call / email, but sometimes you just have to start all over again. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for running payrolls. It helps me stay compliant with state and local laws and offers great technical support. The platform's simple interface makes payroll less stressful, especially for small businesses. ### 38. Efficient Payroll Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is straightforward to use, which really streamlines payroll management by keeping everything in one place. It saves time and helps us stay organized with payroll compliance. The platform makes it easier to manage payroll-related tasks efficiently. I really appreciate the live support experience; anytime I need help, I can connect easily and quickly with a friendly and patient representative who explains things clearly and resolves issues without stress. This makes the platform feel more reliable and gives me confidence that support is ready and available when needed. **What do you dislike about RUN Powered by ADP?** Some information can be difficult to locate without contacting support. Having certain details displayed more clearly and centrally within the system would make it easier to quickly verify information independently. A specific example is a simple timeline or dashboard showing payroll tax setup dates and filing responsibilities by quarter, which would help avoid confusion. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll management, saving time and organizing payroll compliance. It's efficient for managing tasks, and the friendly live support reduces stress and quickly resolves payroll and tax-related issues. ### 39. Reliable Payroll Made Easy, Despite Minor Speed Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RUN Powered by ADP?** I appreciate how RUN Powered by ADP makes payroll easy and the price is fair. The ease of use of the interface on the website is the best, and it's a great resource for me. ADP is very forthwith with information regarding tax updates and policy changes which impact my small business. They've been consistently on point with everything I've needed over the years and effectively guided me through the PPP loan process. I also learned to operate it easily, with all setup done in-house by an ADP representative. **What do you dislike about RUN Powered by ADP?** The speed of the website loading is a little bit slow, which is a little frustrating. I also wish that I didn't have to change my password as often. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP makes payroll easy for me with fair pricing. The interface is user-friendly, and it's a reliable resource, always providing timely information on tax updates and policy changes affecting my small business. ### 40. Streamlined Payroll and HR with Excellent Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Manager - A. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RUN Powered by ADP?** I like the excellent experience RUN Powered by ADP provides for payroll and HR management at our veterinary practice. It integrates well with our time clock software, which makes payroll processing more efficient and reduces a lot of manual work for our management team. I really appreciate the amount of resources, education, and guidance they provide between payroll support, HR tools, compliance assisting, tax handling, onboarding resources, and reporting capabilities. They do a lot more than just payroll processing and help take a significant amount of administrative burden off us as employers, allowing us to spend more time focusing on running the business and supporting our team. The initial setup was very easy and straightforward, with lots of guidance. I felt like we had our hand held during the process, which is perfect when learning something new. ADP's customer support has also been consistently impressive. Whenever I've needed assistance, I've typically been connected with a live representative very quickly. The agents have always been professional, knowledgeable, patient, and easy to work with. **What do you dislike about RUN Powered by ADP?** I think sometimes some of the things that don't work for us is, you know, just, kind of, it's maybe mainly not on the platform, but maybe the sales reps that we get sales calls to try and add ons and other things that are outside the core functionality. And, sometimes, you know, that's can be a little bit overwhelming. And we know, we like as is, know, we don't wanna upgrade. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I find RUN Powered by ADP streamlines payroll and HR management, integrating well with our time clock software, reducing manual work, and taking an administrative burden off my team, allowing us to focus on our business. It offers comprehensive resources, education, and support, making processes simpler. ### 41. Convenient Anywhere Access with Easy Payroll Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about RUN Powered by ADP?** Convenience. Access from anywhere. Easy to use. Employees love their access to it as well. I can process payroll and bonus payroll any time I need to. **What do you dislike about RUN Powered by ADP?** Not much. It integrates with our time clock also powered by ADP and the entire system works very well. The chat support is avaiable all the hours that we are working. I believe the pricing is very fair for the extensive product. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It puts all employee onboarding and payroll and time clock in one place. The system performs pretty much all the time. The outages have been few and far bwtween. If we have something that needs attention the service is easy to acquire. ### 42. Easy, Affordable Payroll—But AI Chat and Support Consistency Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about RUN Powered by ADP?** It’s easy to use and cheaper than other payroll software. However, support isn’t consistent; it really depends on who you get on the line. The chat AI isn’t helpful, since it can’t answer questions even when I rephrase them. Overall, it’s good for simple payroll tasks, but the educational materials are limited compared to other platforms. Performance is satisfactory. I don’t know much about integrations, but the AI could use a lot more refining and improvement. **What do you dislike about RUN Powered by ADP?** AI chat cannot answer what we need even it is has been rephrased. We always have to call the support number which we end up waiting for a few minutes before we can get through. **What problems is RUN Powered by ADP solving and how is that benefiting you?** AI which I hope will eventually work to lessen having to call customer support and be on the line for hours for simple questions. I haven't used the Integrations. Add more educational videos for administrators and employees like other platforms have. ### 43. Effortless Payroll Management with Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole K.H. Z. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about RUN Powered by ADP?** I love that I don't have to do any of the quarterly reporting or worry about state filings with RUN Powered by ADP. It helps me stay on top of things that are easy to lose track of, especially with multiple clients. I find it easy to access, and the chat function is quick and easy to use. I appreciate that everything is customizable to my needs, allowing me to make changes on my own to customize paystubs and needs for each employee. The chat is the first place I go for help because the wait is usually short or even non-existent. The initial setup was very easy, thanks to a great team setting up our payroll and 401k plan. **What do you dislike about RUN Powered by ADP?** Sometimes logging in can be a pain. I get prompted for a fingerprint to log on, but I am on desktop. 2 factor authentication is fine for me. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I love that I don't have to do any of the quarterly reporting or worry about state filings. It helps me stay on top of things that are easy to lose track of, especially with multiple clients. ### 44. Efficient Payroll Management, Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Robert T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP handles the financials, forms, and end-of-year forms for me. It means I don't have to do it myself or hire a secretary or an outside source to manage these tasks. It's convenient having ADP handle that part. **What do you dislike about RUN Powered by ADP?** Well, I'm an old guy, and it's the technology. I don't use it very much. So the technology is a little difficult for me, but I'm sure a lot of people go through it, and it's no problem. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP takes care of taxes, Social Security, and Medicare, does the financials, handles all the forms, and even takes care of the end-of-year forms, so I don't have to hire a secretary or an outside source. ### 45. ADP: intuitive, organized, and very comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Nicoll N. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about RUN Powered by ADP?** I really like that ADP is a user-friendly platform. Everything is very organized and intuitive. Even if someone who has never used it before logs in, it's not very difficult to figure out. It's very comprehensive. I've used other platforms, and so far, ADP is my favorite. Customer support is good. although sometimes there is a long queue, the agents always help to resolve all questions and concerns. My team uses it for all payrolls in North America, and it has been a very satisfactory experience. **What do you dislike about RUN Powered by ADP?** There are some things that cannot be handled unless authorization has been granted, such as Workers Comp. This has been requested on more than two occasions, by phone and by mail, and we have not received any updates on this matter. Therefore, we still do not have access to handle this or ask agents about it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP helps us a lot with the notifications we receive from the states. Whenever we have any questions or concerns about a specific issue, we can resolve them with the support team. We have had to make many amendments since last year, and the ADP team has done so perfectly, always meeting the stipulated deadlines. ### 46. 24/7 Responsive Support That Delivers Helpful Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about RUN Powered by ADP?** A live representative is available 24/7 and is very responsive. They can answer most questions without routing me to someone else, and they consistently provide helpful solutions. Overall, they can provide support in all areas. **What do you dislike about RUN Powered by ADP?** Loading times are sometimes long. A lot of the time, the login screen keeps loading or runs into issues. Weekend maintenance can sometimes disrupt work a little bit. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Payroll, time, and attendance. I can manually adjust payroll and add deductions, and I’m able to monitor taxes at the state or federal level. It also provides support for tax SUI rates. I can track hourly time as well as PTO or sick time. ### 47. Effortless Payroll Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew H. | Human Resources Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to run payroll and process commissions. I really appreciate how it solves complications by streamlining the process with clear and helpful chat technicians. Logging in from my mobile device is a great convenience for me. I run so many reports, and it helps with data and analysis. The initial setup was very easy, and it was helpful to our CPA. **What do you dislike about RUN Powered by ADP?** I find the clarity on the report types to be lacking since they seem to be somewhat similar on occasion. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to run payroll and process commissions. It streamlines the process and offers clear, helpful chat support. I also log in from mobile, and it helps with running reports for data and analysis. ### 48. Effortless Payroll with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Twisha J. | Senior Financial Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate the great customer service from RUN Powered by ADP; it solves a lot of problems for me. The chatbot is very useful, allowing me to talk to an agent in a few minutes and solve issues quickly. I also found the initial setup of RUN Powered by ADP to be very easy and efficient. **What do you dislike about RUN Powered by ADP?** I think it would be beneficial if RUN Powered by ADP provided more information for employees, especially around understanding taxes and making information more transparent. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll, and it solves problems with great customer service and quick issue resolution through the chatbot. However, I wish it provided more transparency for employees, especially with taxes. ### 49. User-Friendly, Customizable, and Backed by Elite Support **Rating:** 4.5/5.0 stars **Reviewed by:** Grant H. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about RUN Powered by ADP?** It's user-friendly, customizable, reliable, and provides elite customer service/AI support. Pricing is reasonable and integrates with hiring platforms. **What do you dislike about RUN Powered by ADP?** Our biggest pain point is onboarding. It can be time-consuming, especially when employees have access issues. Some features are not available unless we increase our spend, making it a bit pricey. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Run by ADP solves our payroll processing and documentation needs. It does a great job with compliance and providing relevant reporting. Additionally, it bundles with our hiring platforms. ### 50. Ease of Use and Efficiency, but with Limitations in Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to manage payroll at my job with 5 daycare centers. I find it practical and versatile, especially when I need to generate detailed reports by employee, taxes, deductions, etc. I really value that it is easy to understand, as I don't have to spend much time training or seeking help every time I have to process payroll. I can log in, do what I need, and log out quickly, which saves me time. Additionally, it is a user-friendly program and reduces the margin of error. The intuitive interface makes it harder to make mistakes when entering hours, deductions, etc., which gives me peace of mind. In summary, the combination of simplicity and ease of use allows me to trust the system without having to be an expert. **What do you dislike about RUN Powered by ADP?** One is the transparency in pricing; sometimes it's not entirely clear what is included in the base plan and what is charged as an additional benefit, such as off-cycle processing, W2/1099 at the end of the year, or account setup. Another is that the reports are a bit rigid; they should be more flexible to customize the reports according to what I need to see. Also, I notice that the API integration options are limited; there are quite a few available through the ADP Marketplace, but they cannot be customized from the main screen. Additionally, users like me have felt that the upselling tactics are quite persistent, even though one has already declined the service several times. It would be better if the client's initial decision were respected. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It is practical and versatile for running detailed reports, easy to understand and use, which saves me time and reduces errors. I don't need to be an expert to trust the system. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 3 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+15%3A01%3A00+-0500&secure%5Bsession_id%5D=ede1cbaa-30d9-462d-a5e1-01a4dcbf5c28&secure%5Btoken%5D=394a3c4747bb56ebf6e9ebb4c6f255f40bbdd6775b7ebc97320ff171a6ecdf02&format=llm_user) ## RUN Powered by ADP Integrations - 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Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Automation** - Process Automation **Basics** - Interoperability - Performance - Reporting - Ad hoc Reporting **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Goal and Challenge Creation - Customizable Templates **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation - Employee Portal - Surveys & Feedback **AI Insight Check - Background Check** - Insight Check **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI Investigation and Verification - Background Check** - Verification **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top RUN Powered by ADP Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,681 reviews) - 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