RUN Powered by ADP Reviews & Product Details

What I like most about RUN Powered by ADP is how simple it makes payroll and employee management. The platform is user-friendly and reliable, and it saves me a lot of time by automating payroll processing, tax calculations, and reporting. I also like having employee information, payroll history, and HR tools all in one place, which helps streamline day-to-day tasks and keeps everything organized. The customer support resources and guided workflows make it easier to resolve questions quickly and stay compliant with payroll requirements. Overall, it’s a convenient and efficient solution for managing business operations. Review collected by and hosted on G2.com.

While RUN Powered by ADP is generally easy to use, some features can feel limited unless you upgrade to additional services or plans. The reporting and customization tools could be more flexible, especially for users with specific business needs. At times, moving between the payroll, HR, and benefits sections is less intuitive than I would expect, and occasional system updates can come with a bit of a learning curve. Pricing can also be higher than some alternatives, which may be a challenge for small businesses working with tighter budgets. Overall, though, these feel like relatively minor drawbacks compared with the platform’s broader functionality and reliability. Review collected by and hosted on G2.com.

What I like most about RUN Powered by ADP is its user-friendly interface and the efficient payroll management tools. It makes it easy to process biweekly payroll, review employee timecards, manage employee records, and generate reports without a lot of extra steps. I also find the payroll preview feature especially helpful because it lets me double-check everything for accuracy before submitting. Overall, it saves me time and helps simplify day-to-day payroll and HR tasks. Review collected by and hosted on G2.com.

Some payroll adjustments—especially holiday pay calculations and timecard corrections—can be complicated and time-consuming. In certain situations, I have to rely on ADP customer support to resolve issues, which can slow down and delay the payroll process. More flexibility when making adjustments, along with simpler, more intuitive navigation, would make the overall experience much better. Review collected by and hosted on G2.com.

RUN Powered by ADP is much more user-friendly than what I used before, so onboarding is a cinch. My employees can clock in at different pay rates more easily, and entering hours manually now takes about 30 minutes instead of 3 hours. Processing payroll is easy, and it helps me stay up to date on HR to-do items I might not have known about otherwise. I like the Time system because it’s beautiful, easy to use, and genuinely makes my life easier. I can get in touch with support quickly and get problems fixed. Setup was so easy, and everyone I worked with was helpful. The pricing was cheaper, and the HR function aligned better with what I needed for my team. Review collected by and hosted on G2.com.

I wish I could enter more than five pay rates. My technicians can have as many as 11, so I have to review their current rates and replace them with the ones needed, or remove clocked-in time and add it manually on the payroll side. It stresses me out that I might make a mistake and underpay someone. I also wish I could add interactive training manuals to the HR training area so employees could access them directly in the app. Review collected by and hosted on G2.com.

It helps keep us compliant and makes running payroll somewhat quick and easy.

It is quick an easy to onboard new employees.

We have a quick time importing hours from our toast pos system. Review collected by and hosted on G2.com.

I do not like that my personal phone number that should not be associated with my adp run account is sometimes sent security codes when signing into adp run. I try to keep that number only associated with my personal user account. Review collected by and hosted on G2.com.

What I appreciate most about RUN Powered by ADP is how reliably it handles payroll without requiring constant oversight. The interface is clean and straightforward, so even complex tasks like adjusting employee hours, adding new hires, or managing deductions feel simple. The automated tax filing and compliance features are especially valuable they remove a huge amount of stress and ensure everything is accurate and on time.

RUN has also streamlined my workflow. Instead of juggling spreadsheets or double‑checking calculations, I can complete payroll in just a few minutes. The system catches errors before they become problems, and the reporting tools make it easy to track labor costs and pull information when I need it.

Overall, the combination of ease of use, dependable automation, and strong compliance support is what stands out the most. Review collected by and hosted on G2.com.

The biggest frustration with RUN Powered by ADP is that some tasks feel more complicated than they need to be. Certain settings especially around deductions, employee changes, and reporting are buried behind multiple menus, so it takes longer than expected to find what you need. When something goes wrong, the system doesn’t always give clear explanations, which means you end up calling support for issues that should be easy to resolve inside the platform. Review collected by and hosted on G2.com.

I love using RUN Powered by ADP because it makes things so much easier for me, especially for tasks like payroll, hiring, and terminations. It’s reassuring to know everything is handled correctly, which gives me a real sense of security. I also appreciate that so much of the process is automated, which simplifies my work considerably.

Customer service is excellent. I’ve called for help several times, and no matter what the issue is, they make sure it’s resolved to my satisfaction. I regularly use the “reports” feature to manage payroll, and I’ve also used it when applying for PPP, Workers Comp, and 401K Retirement. Overall, it’s a reliable system that covers everything—from reporting for withholdings and retirement plans to handling direct debits and garnishments. I love that I only have to enter information once and they take care of the rest. It has reduced the amount of time I have to spend on payroll by @ 80%. I would recommend RUN 100%! Review collected by and hosted on G2.com.

There really is not anything I dislike about ADP Run. I feel like RUN is a valued partner in our company and I honestly don't know what we would do without it! Review collected by and hosted on G2.com.

I find RUN Powered by ADP to be a huge time and energy saver with payroll. It solves our human capital management issues effectively and helps with work compensation insurance. I use the mobile app for its simple process in running reports for retirement contributions, and it makes adding employees super easy. The platform is very user-friendly and easy to navigate. The chat feature is key for resolving any issues quickly. The price point works perfectly for managing three offices and two businesses. Review collected by and hosted on G2.com.

Nothing! I love the app, I love the online access in the office as well. Whenever I have any sort of issue I can instantly connect and be navigated to the solution in a timely, seamless manner. Review collected by and hosted on G2.com.

I like how user-friendly RUN Powered by ADP is. The experience is nice and intuitive, and it’s easy to navigate past payrolls, run payroll, and submit tax documents. I like the reminders to run payroll, and the support team is truly amazing. It’s helpful to avoid using checks and worrying about tax compliance, and having W-2s and 1099s sent automatically at the end of the year is really helpful. The setup took a little time, but doing the work upfront makes it easier to use now. I’d definitely recommend it; it’s been really nice. Review collected by and hosted on G2.com.

I find the wait for some tax documents to be reviewed a bit frustrating; it takes a while. It would be nice if responses were based on deadlines. The initial setup was also a little time-consuming, though front-loading it makes RUN Powered by ADP easier to use now. Review collected by and hosted on G2.com.

What I like best about RUN Powered by ADP is how easy it is to use and how much it simplifies payroll. It saves time, keeps payroll organized, and gives me confidence that employees are being paid accurately and on time. I also appreciate having payroll, tax filings, and employee information all in one place Review collected by and hosted on G2.com.

The main thing I dislike is that some features can take a few extra steps to navigate, and getting help with certain issues can sometimes be time-consuming. I’d also like to see more flexibility and customization in some areas of the payroll and reporting features. Review collected by and hosted on G2.com.

I really like how simple and easy it is for employers and employees to use. I really like that I can access my ADPRun from a management side via the app as well. Review collected by and hosted on G2.com.

Very minor things that sometimes are an issue, the information provided from some of the Help & Support instructions seem to be rather vague. Also, don't like that you have to be very spot on when typing what type of step by step instructions you are looking for or the info you will receive won't be even close to what is needed or there will not be any info available. Review collected by and hosted on G2.com.