Rhino Support Alternatives & Competitors
(11)4.2 out of 5
Looking for alternatives to Rhino Support? Tons of people want Help Desk Software to help with mobile user support, social integration, and chat/live support. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to Rhino Support. Based on reviewer data you can see how Rhino Support stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, Salesforce Essentials, Zendesk Support Suite, and Podium are the most popular alternatives and competitors to Rhino Support.
Top Alternatives to Rhino Support
- Freshdesk
- Salesforce Essentials
- Zendesk Support Suite
- Podium
- Zoho Desk
- Salesforce Service Cloud
- LiveChat
- Front
- Freshdesk(2,341)4.4 out of 5Optimized for quick response
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Rhino Support: - Salesforce Essentials(460)4.1 out of 5Optimized for quick response
Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.
Categories in common with Rhino Support: - Zendesk Support Suite(2,275)4.2 out of 5Optimized for quick response
- Podium(1,105)4.6 out of 5Optimized for quick response
Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.
Categories in common with Rhino Support: - Zoho Desk(2,665)4.4 out of 5Optimized for quick response
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with Rhino Support: - Salesforce Service Cloud(1,533)4.1 out of 5Optimized for quick response
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Rhino Support: - Front(602)4.6 out of 5Optimized for quick response
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Rhino Support: - LiveZilla(447)4.6 out of 5
LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.
Categories in common with Rhino Support: - TeamSupport(620)4.3 out of 5Optimized for quick response
A powerful customer support suite with a focus on collaboration.
Categories in common with Rhino Support: - LiveAgent(1,308)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Rhino Support: - Intercom(1,251)4.4 out of 5Optimized for quick response
Intercom allows you to communicate personally with every single customer.
Categories in common with Rhino Support: - HubSpot Service Hub(519)4.4 out of 5
- ActiveCampaign(6,427)4.6 out of 5Optimized for quick response
ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.
Categories in common with Rhino Support: - Birdeye(973)4.8 out of 5Optimized for quick response
Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.
Categories in common with Rhino Support: - Drift(489)4.3 out of 5
Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.
Categories in common with Rhino Support: - UJET(480)4.7 out of 5Optimized for quick response
UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.
Categories in common with Rhino Support: - Salesforce Digital Engagement(408)4.2 out of 5
Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.
Categories in common with Rhino Support: - Genesys Engage(395)4.3 out of 5Optimized for quick response
Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.
Categories in common with Rhino Support:
#1
LR
I really like the fact that I get support ticket notifications on my mobile devices and my watch. It makes me look like a rock star when I respond to a support ticket within a few minutes of...Read more
Reviewers say compared to Rhino Support, Freshdesk is:
Better at support
More usable
Better at meeting requirements
#2
RR
Salesforce Essentials out of the box setup is really intuitive and helpful. The basic template for Sales and Service Cloud setup can be useful for a System Admin just learning the CRM environment.
#3
AR
The most beneficial attribute of Zendesk is that each sector (phone, email, help center and chat) are all in a single space. This has saved us tremendous time. Our Account Manager is very helpful...Read more
Reviewers say compared to Rhino Support, Zendesk Support Suite is:
More usable
Better at support
More expensive
#4
EH
I have worked with Podium for over the past 3 years to support our patient experience and reputation mgmt objectives. We have over 300 locations and all use the podium platform. One of my favorite...Read more
Reviewers say compared to Rhino Support, Podium is:
Better at support
More usable
Better at meeting requirements
#5
OE
Control and set priorities and responsabilities
Reviewers say compared to Rhino Support, Zoho Desk is:
More usable
Better at support
Better at meeting requirements
#6
RJ
*After long research i found one of the best software in CRM solutions to help in Management with its inbuild features easily.
*Manage sales pipeline easily for start to closing.
*Easily attach...Read more
Reviewers say compared to Rhino Support, Salesforce Service Cloud is:
More expensive
Better at support
Better at meeting requirements
#7
JH
Companies large and small use this product to meet the needs of their customers. Easy to use for all ages. Provide quick access to answer questions and complaints.
Reviewers say compared to Rhino Support, LiveChat is:
More usable
Better at support
Better at meeting requirements
#8
JD
I like the system because it keeps the customer and the technical staff in continuous contact in order to provide successful support and smoothness, I'm glad that the tools have worked and so far...Read more
Reviewers say compared to Rhino Support, Front is:
Better at support
More usable
Better at meeting requirements
#9
AN
The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.
Reviewers say compared to Rhino Support, LiveZilla is:
More usable
Better at support
Better at meeting requirements
#10
BK
I love how TeamSupport has made it possible for us to centralize customer support management, it goes beyond just managing customer support tickets. It has allowed us to have a robust customer...Read more
Reviewers say compared to Rhino Support, TeamSupport is:
Better at support
More usable
Better at meeting requirements
#11
DR
Relatively fast/easy to learn. If you know how to use email, you'll have an easy time using LiveAgent.
Reviewers say compared to Rhino Support, LiveAgent is:
Better at support
More usable
Better at meeting requirements
#12
RG
It is a powerful tool that helps us improve the way in which our potential clients communicate with support departments, being able to provide an excellent experience and interaction with...Read more
Reviewers say compared to Rhino Support, Intercom is:
More usable
Better at support
More expensive
#13
NJ
My favorite features are the Knowledge Base and HubSpot Academy. You can create support material for your business and learn how to improve all in one place!
Reviewers say compared to Rhino Support, HubSpot Service Hub is:
Better at support
More usable
More expensive
#14
AG
ActiveCampaign is a great email marketing platform with everything I need. The automations are really easy to set up, and the map showing how everything connects is a great feature. The option to...Read more
Reviewers say compared to Rhino Support, ActiveCampaign is:
Better at support
Better at meeting requirements
More usable
#15
JS
Easy management. Quick support. Easy templates.
Reviewers say compared to Rhino Support, Birdeye is:
Better at support
More usable
Better at meeting requirements
#16
LA
Our eCommerce store has an incredibly high intake of order confirmations. The ability to assign these to relevant team members and close anything that isn't necessary is amazing! The email...Read more
Reviewers say compared to Rhino Support, Hiver is:
Better at support
More usable
Better at meeting requirements
#17
AM
It's very simple to integrate drift. Installing the JS tag takes a few minutes.
Reviewers say compared to Rhino Support, Drift is:
Better at support
More usable
Better at meeting requirements
#18
CC
The most helpful thing about UJET is that is really flexible and helps you configure all the aux you will need.
Reviewers say compared to Rhino Support, UJET is:
Better at support
More usable
Better at meeting requirements
#19
GI
I've been using service cloud for one and half years now and no doubt its one of the finest Service cloud you can get in area like cases and support for customers.
Reviewers say compared to Rhino Support, Salesforce Digital Engagement is:
More expensive
Better at support
More usable
#20
CG
The flexibility of the product and the technology behind that.
Reviewers say compared to Rhino Support, Genesys Engage is:
More expensive
Better at support
Better at meeting requirements
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