Top 10 Rhino Support Alternatives & Competitors

Top 10 Alternatives to Rhino Support Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,721)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Rhino Support, Freshdesk is:
Better at support
More usable
Better at meeting requirements
Categories in common with Rhino Support:
Live Chat
Help Desk

Podium
By Podium
4.6/5
(2,066)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to Rhino Support, Podium is:
More usable
Better at support
Better at meeting requirements
Categories in common with Rhino Support:
Live Chat

Zendesk for Customer Service
By Zendesk
4.3/5
(6,749)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Rhino Support, Zendesk for Customer Service is:
Better at support
More expensive
More usable
Categories in common with Rhino Support:
Live Chat
Help Desk
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Zoho Desk
By Zoho
4.4/5
(7,407)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Rhino Support, Zoho Desk is:
Better at support
More usable
Better at meeting requirements
Categories in common with Rhino Support:
Live Chat
Help Desk

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(598)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Rhino Support, Five9 Intelligent Cloud Contact Center Platform is:
More expensive
Better at support
More usable
Categories in common with Rhino Support:
Live Chat
Help Desk

Agile CRM
By Agile CRM
4/5
(359)
Product Description
Integrate marketing automation with CRM, social suite, telephony, and web analytics.
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Reviewers say compared to Rhino Support, Agile CRM is:
Better at support
More usable
Categories in common with Rhino Support:
Live Chat
Help Desk

FreshChat
By Freshworks
4.4/5
(493)
Product Description
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
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Reviewers say compared to Rhino Support, FreshChat is:
More usable
Better at support
Better at meeting requirements
Categories in common with Rhino Support:
Live Chat

Salesforce Service Cloud
By Salesforce
4.4/5
(7,204)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Rhino Support, Salesforce Service Cloud is:
More expensive
Better at support
More usable
Categories in common with Rhino Support:
Live Chat
Help Desk

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,806)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Rhino Support, Fin by Intercom is:
More usable
Better at support
More expensive
Categories in common with Rhino Support:
Live Chat
Help Desk

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