RevReply Reviews & Product Details

I'll admit I was skeptical at first. Seeing some reviews from other companies sending millions of emails monthly, I wondered if RevReply had value for my modest low volume campaigns. Boy was I wrong. The quality of responses improved my conversions so dramatically that volume became irrelevant. But the real revelation? I had no idea how much time I was burning on email tasks I considered "quick." Following up, scheduling, answering the same questions - these weren't tedious until RevReply showed me life without them. It's like I didn't know I was carrying a 50-pound backpack until someone took it off. Now I can't imagine going back to manual responses. My only regret is nearly passing on this because I thought I was "too small" for it. Review collected by and hosted on G2.com.

I know there are ways they can make this better. I know they're working on it, but I do think there are ways they could redo the setup so it flows a little easier. It did take some brainpower to figure out, but it was worth every single drop of sweat. And honestly? I hope they don't go viral because what an amazing little secret weapon to have on your side. Part of me wants to keep this competitive advantage to myself. Review collected by and hosted on G2.com.

Pro tip: Use multiple agent profiles. Two people in a thread get twice the engagement of one. Basic psychology. RevReply handles multi-agent workflows seamlessly. The platform does what it claims without the fluff. Setup is straightforward if you follow the documentation. Response quality is consistent. The math is simple - proper implementation equals better results. Review collected by and hosted on G2.com.

Initial configuration requires adjustment. It’s AI - garbage in, garbage out. If results aren’t meeting expectations, your inputs need work. The platform does exactly what you tell it. Some users expect magic without proper setup. Tweaking settings in the first week is normal. Once dialed in, it runs smoothly. Review collected by and hosted on G2.com.

The responsiveness and reliability of both the platform and the team. When our previous solution (Missive) suddenly stopped working, Revply stepped in as a critical bridge that kept our client communications running smoothly for 3-4 months while we built our internal system. Their bug-fixing response time is exceptional - whenever issues arise, the team jumps in immediately to resolve them. The platform effectively captures all positive replies and notifications, ensuring nothing falls through the cracks. What started as a temporary fix became an invaluable tool that exceeded our expectations. Review collected by and hosted on G2.com.

Honestly, we've been extremely happy with the entire platform. The only reason we're transitioning away is because we've finally completed building our own custom internal master inbox with integrated analytics dashboard specific to our business needs. This isn't a limitation of Revply - they've done exactly what we needed them to do and more. If we weren't building our own proprietary solution, we'd absolutely continue using Revply. Review collected by and hosted on G2.com.

Running an agency, one of my biggest headaches has always been getting clients to respond to leads fast enough. We’d spend time and money generating great leads, only for them to go cold because no one followed up quickly.

RevReply has completely flipped that problem on its head. Now, when a lead comes in, it’s replied to in minutes, not hours or days. The AI handles objections, proposes meeting times, and follows up on autopilot. My clients are getting more meetings and sales, and I get to focus on scaling campaigns instead of chasing them to send an email.

If you run cold outbound campaigns and are tired of watching good leads slip away because no one replies fast enough, this is the tool you’ve been waiting for. Review collected by and hosted on G2.com.

The only hiccup I’ve had was during a couple of update patches—some replies didn’t go out on time and settings in prior built bots got turned off. Honestly nothing major just part of the growing pains of building and improving a great product. The RevReply team is clearly focused on making the platform better every week, so I’ll take that trade any day. Review collected by and hosted on G2.com.

Running a lead gen agency means every single opportunity counts for our clients. RevReply understands this. It's not about sending quick calendar links or generic responses - it's about meaningful engagement that actually converts. The platform handles the nuanced back-and-forth that turns prospects into meetings. What sets it apart is the delegation handling - when someone refers you to their colleague, RevReply finds that person and continues the conversation professionally. For an agency, this level of thoroughness is critical. Even a 2-3% improvement in response-to-meeting conversion translates to significant ROI for our clients. RevReply consistently delivers those incremental gains that compound over time. Review collected by and hosted on G2.com.

The platform requires proper setup and strategic thinking. You can't treat it like a basic autoresponder - you need to map out your conversation flows and invest time in configuration. For agencies juggling multiple clients, this means dedicating real hours upfront for each implementation. The learning curve is steeper than simpler tools, but that's because it's doing more sophisticated work. Once you understand that this investment directly correlates to better client results, it becomes a non-issue Review collected by and hosted on G2.com.

What I like best about RevReply is that it automates the complete inbox management function. It handles initial replies, follow-ups, and sending out calendar invites to schedule an appointment - all on autopilot. Review collected by and hosted on G2.com.

The downside of using RevReply is giving up control over responding to each email. It may be less of a downside and more of a mind shift. It is new to read my response that was sent for me vs writing it myself. Review collected by and hosted on G2.com.

The customization depth is unmatched. While everyone else is building chatbots, RevReply reverse-engineered actual sales psychology into their AI. I can configure psychological triggers, urgency patterns, and social proof elements that mirror how top performers actually sell. The platform adapts to each prospect's communication style - some need data, others need emotion. RevReply recognizes and delivers both. This isn't templated responses with {FirstName} tags. It's genuine sales intelligence that understands when to push, when to pull back, and when to create FOMO. Review collected by and hosted on G2.com.

With great customization comes responsibility. You can over-engineer if you're not careful. The psychological profiling features are powerful but require understanding sales methodology to use effectively. It's like giving someone a Formula 1 car - incredible performance if you know how to drive it. Review collected by and hosted on G2.com.

Excellent customer support and their AI works extremely well with multiple sending platforms. Team is responsive and frequently updating the product to make it better! It's super easy to setup and our clients love it! Review collected by and hosted on G2.com.

The AI can make errors, like any AI, but the team is always quick to find the issue and resolve it so it never happens again. Review collected by and hosted on G2.com.

We represent high-profile individuals where accuracy is non-negotiable. RevReply handles hundreds of daily interactions flawlessly. No back-and-forth scheduling ping-pong - meetings book instantly. The platform understands context and urgency levels. When you're managing high profile figures, one wrong response damages reputations. RevReply levels up our operation to match our clients' status. Reliability at scale. Review collected by and hosted on G2.com.

The stakes are high, so setup must be perfect. No room for casual configuration when representing VIPs. Initial investment in proper training is mandatory, not optional. Review collected by and hosted on G2.com.

RevReply saves us an insane amount of time. Setup was straightforward, and within two weeks it was handling responses better than reps we'd spent months training. The AI actually understands context - not just keywords. It knows when someone's ready to buy vs just browsing, and adjusts accordingly. Our response time went from hours (sometimes days) to instant, and the quality is consistently excellent. It's freed up our team to focus on closing deals instead of typing responses. Best part? It never forgets follow-ups, never takes sick days, and maintains the same high energy at 3am as it does at 3pm. Review collected by and hosted on G2.com.

The concept is so different from other tools that there's a learning curve initially. You need to invest time upfront building profiles and training it on your specific approach - probably 10-15 hours total. Out of the box it's already impressive, but that extra time investment makes it absolutely incredible. Once you see it leap past every other platform after proper setup, you realize those hours were the best investment you could make. Just wish I'd understood this sooner instead of expecting instant perfection. Review collected by and hosted on G2.com.