# Rentrax Reviews **Vendor:** Rentrax **Category:** [Equipment Rental Software](https://www.g2.com/categories/equipment-rental) **Average Rating:** 4.8/5.0 **Total Reviews:** 6 ## About Rentrax Rentrax is a software to help run equipment rental stores. It was created to help rental stores of all sizes run more efficiently and make more money. We understand that each store is unique, so we offer a wide range of customization options to ensure Rentrax works the way you want it to. With over 10 years of experience in the rental industry, we know what works – and our software reflects that. Rentrax has everything you need to manage your rental store effectively, from order management to inventory tracking. And because we’re constantly updating our software based on customer feedback, you can be sure you’re always getting the best possible service. ## Rentrax Reviews ### 1. A Lifesaver for NYC CityCare Rentals **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Rentrax?** Rentrax's user-friendly interface and simple layout have greatly reduced the rental management process for CityCare Rentals. It has decreased administrative tasks, and automated processes, and allowed for more focus on customer service. Rentrax's responsive customer service is also outstanding. It improved operating efficiency, streamlined inventory management, and contributed to the company's success. Highly recommended to the rental business. **What do you dislike about Rentrax?** Despite some drawbacks, our team uses Rentrax for our medical equipment rental business. The learning curve for new users may be difficult, but the advantages are greater than the difficulties. customized choices for reporting, especially for strategic planning, could boost the reporting capabilities. they promise the new user interface which would also improve the overall experience. Despite these obstacles, Rentrax has continually showed a dedication to continuous improvement, and the customer support team is always responsive and helpful. **What problems is Rentrax solving and how is that benefiting you?** The billing features improved the accuracy of our invoicing procedures. It reduced errors and conflicts with automatic billing and detailed transaction records. Therefore, we are experiencing smoother financial transactions and more customer satisfaction. ### 2. Rentrax's help to make our work easier **Rating:** 5.0/5.0 stars **Reviewed by:** Cecil K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Rentrax?** We just started working with rentrax, and the impact on our business has been great in just a few months. Inventory management, SKU-based items, and effective platform maintenance scheduling were all important to our success. We've experienced no booking conflicts, allowing us to maximize our revenue, especially in our last four months. **What do you dislike about Rentrax?** Due to its complexity, the first setup of rentrax can be a little challenging. However the onboarding process went smoothly because of their excellent customer support. They set up, gave us excellent guidance, and were always willing to assist. **What problems is Rentrax solving and how is that benefiting you?** Previously, we had booking conflicts when our equipment was under maintenance. Our staff frequently needed help to track when products would be rentable, resulting in customer dissatisfaction. Those issues no longer exist. The software's effective system eliminates disputes and provides clear visibility into equipment availability following maintenance. Our team can now manage bookings, and clients can confidently book in advance. ### 3. Rentrax contributed positively to our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Sean T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Rentrax?** During the first year of using the software, Rentrax proved to be a valuable asset in managing my bike and scooter rental, and it sped up our process and made us more profitable. I will run another location and use the software feature for the second location that does not need to be set up and registered for an account. I can handle the second location with the same account, and users can easily access both locations. **What do you dislike about Rentrax?** The reporting could be more comprehensive because we needed more detailed insights into our business performance. **What problems is Rentrax solving and how is that benefiting you?** Rentrax simplfies our payment processing and help us to securely handle transaction when charging customer or handling refunds. ### 4. Rentrax is an absolute game-changer for my handcrafted carpet rental business! **Rating:** 5.0/5.0 stars **Reviewed by:** Amir H. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Rentrax?** I started using Rentrax about six months ago, and I can't imagine running my business without it now. Before, managing my inventory, bookings, and customer info was a total headache. But Rentrax has changed the way I operate. It's so easy to track my carpets, set rental prices, and manage my customer base. I'm way more organized now. **What do you dislike about Rentrax?** Everything works perfectly for us! Highly recomended **What problems is Rentrax solving and how is that benefiting you?** It helps my businesse to provide better customer service by making it easy to track customer rental history, send reminders, and process payments. ### 5. Rentrax is a Game Changer for My Rental Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Rentrax?** The nicest thing about Rentrax that I enjoy is its excellent customer service. I've regularly gotten timely and efficient service from their team as a user. They promise a smooth and free of stress experience because they are always willing to help. **What do you dislike about Rentrax?** Only some features offered on the desktop are available on the mobile app. It was a little annoying that I had to return to my laptop to access certain features that weren't accessible through the mobile version, particularly if I had to attend to something immediately while I was on the go. Rentrax can do better in this area to better serve clients that depend on mobile access. **What problems is Rentrax solving and how is that benefiting you?** I have found rentrax very helpful because It improves the entire process and saves me a lot of time by making inventory management, equipment tracking, and rental operations easier. Furthermore, Rentrax's excellent client service is essential to quickly resolving problems and preserving the reputation of my company. My bottom line finally benefits from the software's capacity to offer beneficial solutions for my daily rental tasks. ### 6. Happy to start with Rentrax **Rating:** 4.0/5.0 stars **Reviewed by:** Ophelia B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Rentrax?** Rentrax offers excellent customer service. The software has a decent intuitive interface. **What do you dislike about Rentrax?** The setup process can be quite time-consuming. We could not set it up without their help. **What problems is Rentrax solving and how is that benefiting you?** We were trying to get rid of pen and paper and implement a more organized way of managing orders, and Rentrax did well to help us achieve this. - [View Rentrax pricing details and edition comparison](https://www.g2.com/products/rentrax/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+21%3A42%3A27+-0500&secure%5Bsession_id%5D=f7cd243a-e0ab-4059-bff6-2dffa2f352e4&secure%5Btoken%5D=dfd4581e7314da9220ed53e370725b2efa52b715173824c2cad71019007ce567&format=llm_user) ## Rentrax Features **Administration** - Dashboards - Order Management - Billing & Invoicing - Accounting - Reports & Analytics **Inventory Management** - Equipment Tracking - Maintenance Management - Inventory Management **Rental Tools ** - Reservations ## Top Rentrax Alternatives - [Twice Commerce](https://www.g2.com/products/twice-commerce/reviews) - 4.4/5.0 (118 reviews) - [Booqable Rental Software](https://www.g2.com/products/booqable-rental-software/reviews) - 4.8/5.0 (51 reviews) - [EZRentOut](https://www.g2.com/products/ezrentout/reviews) - 4.5/5.0 (42 reviews)