Booqable Rental Software Reviews & Product Details

Booqable has eliminated the manual back-and-forth we used to deal with. Customers can check real-time availability and book instantly on their own, without needing to message our team to confirm dates. The inventory tracking is also a big win, we can see exactly how many mats are out and how many are coming back, so we're not double-booking stock anymore. It's made our rental process for Kin + Ally's yoga mats much smoother and more self-serve for customers. Review collected by and hosted on G2.com.

Being based in Indonesia, we don't have access to any of Booqable's built-in payment methods, none of them support local Indonesian payment options. So despite the platform automating booking and availability, we still have to handle payments manually outside the system, which brings back some of the friction we were hoping to get rid of entirely. It would be great to see support for local payment gateways so the whole process could be truly seamless end-to-end. Review collected by and hosted on G2.com.

It gives us a central place to manage our rental inventory, customer requests, and payments, and integrates with our existing website.

I particularly appreciate being able to review requests before approving them and requesting payment. That flexibility matters for our delivery-based business. Review collected by and hosted on G2.com.

My main frustration is the AI help. It sometimes refers to menus, settings, or steps that no longer match the current interface. It feels as though the software has been updated without the AI guidance keeping pace. As someone without a strong technical background, that can turn a straightforward question into unnecessary confusion.

Keeping the AI instructions aligned with the current interface would make a noticeable difference. Despite that issue, my overall experience has been positive. Review collected by and hosted on G2.com.

- Booqable was a key piece that really helped us complement our WordPress website by providing an all in one integrated solution for our rental business.

- Even at the most affordable tier, you will benefit from a solid all-in-one system: CRM, inventory tracking, online store, checkout, payment, and more.

- There are sufficient automation mechanisms to help you save time and energy so that you can focus on marketing and acquiring new customers.

- Customer service is responsible and do the appropriate testing when required, even on your own external website. Review collected by and hosted on G2.com.

- Some features are not available on Android while they are on IOS (e.g. send a payment request link).

- Some Booqable integrations are not compatible with common website themes your own website (e.g. certain fonts will impact visual components). Expect to do bit of troubleshooting.

- While integrating Booqable to an external website is fairly easy, you will notice that the default cart leads back to your Booqable online store. This adds an extra layer of complexity for multilingual websites and to keep branding consistent for users traveling between your site and the Booqable store.

- The online store is alright if you use a theme, but it was too limited for our needs. Review collected by and hosted on G2.com.

Booqable is a no-nonsense rental software choice for a variety of company sizes. When I was initially looking for a backend platform to base my business' logistics and management on, I ran into a plethora of rental business software and with all of that, a massive headache. The market is saturated with options that try to focus on selling you their software with a sales team, rather than building actually good software.

Finding Booqable ended my search pleasantly. The Booqable platform is well integrated with tons of third-party website software, has a ton of customizability and control over the design and look and feel of my rental site, and checks every feature box I could think of to run my business. I would consider myself fairly technologically-inclined and use the platform frequently, and I'm happy to say that Booqable's technical integration is excellent as well. My front-facing customer platform integrates seamlessly into Booqable and even uses the Booqable API to pull very specific information points.

Their plans are very easy to compare and Booqable allows you to change plans as you scale your business, so you're always getting the best value as your business grows. They are a software partner that is easy to start and grow your business on.

With all that, the decision to go with Booqable for my business' needs was a no-brainer. Review collected by and hosted on G2.com.

The Booqable platform is built to be bullet-proof: during the initial stages of starting up my business, I ran into many technical challenges, but Booqable had a ready-made solution waiting at every corner. I was thoroughly blown away at their software's capabilities, it's clear that they know what they're doing.

The only thing I could say is a dislike is a very small one for me, but could certainly be a point of improvement. When your business manages multiple locations, and with those multiple locations, multiple sets of staff specific to each location, the Booqable software does not allow you to assign employee accounts to specific locations. This isn't a dealbreaker, but it would be better if there was a way to limit employee access based on specific location. Review collected by and hosted on G2.com.

It's the all-in-one platform to launch a rental store, quick to set up, and customer support that is quick to solve any issues. Review collected by and hosted on G2.com.

It is still missing some functionalities, and it could benefit from better support for the fully-digital renting experience. Review collected by and hosted on G2.com.

The best part of the booqable rental software is definitely the ease of rental website creation and the UI. Very intuitive, and easy to get a rental business up and running quickly. The customer support is also very responsive through their in-app messaging. Review collected by and hosted on G2.com.

It does seem that there are features which aren't yet fully implemented - streamlining of invoicing to payment systems, organizing inventory, etc. There are also a few bugs we've run into but they haven't slowed us down much, and with booqable customer service and clear development roadmap we can see where things are headed. Review collected by and hosted on G2.com.

Well designed for the rental business. Fit the needs of my operations. My clients find it fast and easy to book. On the back end, the dashboard is useful and the configuration settings are well organized. Review collected by and hosted on G2.com.

My clients are not able to check past and future bookings when they log in. Hopefully the customer dashboard can be offered as a new feature. Review collected by and hosted on G2.com.

I love the support team. They are super helpful. The backend also looks 'modern' which is nice if you have to look at it every day. Besides that it's automated booking system works great, payments get captured quickly and save via a Stripe integration. Review collected by and hosted on G2.com.

Can be a little hard to set up to your needs as there are so many features and possibilities. Which is of course great, as we got it to work for us like we wanted with the help of the team. Review collected by and hosted on G2.com.

Love the modern design, easy website building, templates, integrated calendar, CRM system, and reliable support Review collected by and hosted on G2.com.

Some features are currently unavailable, and there's often a long wait time for them to be added by the product team Review collected by and hosted on G2.com.

Ease of setup and excellent integration between their provided DIY website builder and back-end makes the process very efficient. Any questions I had were quickly answered by their excellent customer support team. I use the software every day with my trailer hire business and it's well worth the reasonable cost. Review collected by and hosted on G2.com.

Some small customisations are missing, such as custom payment methods. I can't find much more to fault it on though! Review collected by and hosted on G2.com.