I didn't find anything helpfull when it came to dealing with customer service or the abuse department. Review collected by and hosted on G2.com.
I run a niche blockchain network called the D20 Network, which experienced a severe time attack starting on May 28, 2024. The attack originated from six IP addresses managed by Vultr Holdings Corporation. Despite multiple reports and requests for assistance, Vultr's technical support and abuse teams did not respond, allowing the attack to continue and escalate network difficulty to an unmanageable level.
This negligence has caused our company an estimated loss of $675,000 due to halted block production, increased operational costs, and damage to our reputation. Furthermore, we have reported this issue to the Carbon County Sheriff’s Department, the FBI, the FTC, and other regulatory bodies.
Vultr's failure to enforce their acceptable use policy and manage abuse complaints effectively raises serious concerns about their commitment to customer security and service quality. I urge other potential users to consider these issues before choosing Vultr as their hosting provider. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
