DataDome Reviews & Product Details

DataDome Overview

What is DataDome?

DataDome is a leading bot protection vendor, based in New York, Paris, and Singapore. We beat illegitimate traffic, so that sensitive data remains safe and online platforms can perform at optimum speed. Based on AI & Machine Learning, our cybersecurity solution detects & blocks in real-time the most advanced bot attacks, including all OWASP automated threats: credential stuffing, layer 7 DDoS attacks, SQL injection & intensive scraping DataDome is the core component of your application security at the edge. It is compatible with 100% of web infrastructure technologies, thanks to strong technical and business partnerships with all the market leaders. It runs anywhere, in any cloud, and is compatible with multi-cloud and multi-CDN setups. DataDome takes care of all unwanted traffic so that your IT teams don’t have to. No more on-call incidents due to bot attacks! Our threat intelligence & SOC teams are always at work, so that you’re always ahead of bots. DataDome’s cybersecurity technology protects 10 000+ eCommerce and Classifieds domains from all over the world, including TripAdvisor, Rakuten, The New York Times, Kurt Geiger, Footlocker, BlaBlaCar and Adevinta.

DataDome Details
Website
Languages Supported
German, English, French, Spanish
Product Description

Real-Time Bot Protection The #1 bot protection solution for e-commerce and classified ads businesses - Deploys in minutes on any web infrastructure - Unmatched bot detection speed and accuracy - Dedicated threat research and SOC teams

How do you position yourself against your competitors?

DataDome is the The #1 SaaS solution for e-commerce and classifieds businesses. Our differenciation points.
1. Deploy in minutes on any web infrastructure
2. Unmatched detection speed and accuracy
3. Runs on autopilot, easy to customize


Seller Details
Seller
DataDome
Company Website
Year Founded
2015
HQ Location
New York, NY / Paris, France / Singapore
Twitter
@data_dome
1,019 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
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DataDome Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It works. Bots are changing all the time, and we would never be able to keep up with them ourselves. DataDome efficiently filters out all our malicious traffic, so we don’t have to worry about our content being stolen. Review collected by and hosted on G2.com.

What do you dislike?

There’s nothing in particular we dislike. DataDome is working well for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We operate a successful telephone directory. Competitors were scraping and republishing our proprietary data, sometimes outranking us in search engine results with our own content. Our business was growing, and we knew this content theft could threaten our existence. We had to stop it.

We have been using DataDome for several years now, and we can’t imagine doing without it. It’s an insurance against potentially very serious problems. Review collected by and hosted on G2.com.

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Responsable pôle applicatif équipe exploitation
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Automatic detection and bots blocking without no more configuration.

The configuration of the apache module is trivial as well as the updates Review collected by and hosted on G2.com.

What do you dislike?

Rate limiting by hour. We need this by minute or 10 minutes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bad bots crawl :

- Bandwith saving

- Compute/server saving Review collected by and hosted on G2.com.

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Marketing Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The DataDome team was very responsive from the very first phone call and throughout the whole process. I was surprised to get someone on the phone right away and equally surprised to have all of my questions answered thoroughly from Nicolas and his team. Review collected by and hosted on G2.com.

What do you dislike?

So far the service is doing what we need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Datadome has helped us decipher good and bad traffic and filter out the bad. The custom dashboard provides excellent data for both technical and non-technical users. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We appreciate DataDome's team being available and responsive. We are assisted by a Customer Success Manager and an onboarding Manager who are responsible for ensuring our satisfaction and training our users.

While DataDome takes care of the bot traffic, the dashboard and its features (especially the Custom Rules) are an efficient tool to manage our Partners' activity on the website. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to report. I recommend DataDome for all platforms that require high availability and want to maximize the performance of their e-commerce system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits of using DataDome have been twofold: we finally have an efficient bot management solution, I don't really spend much time on bot-related security issues anymore.

The DataDome dashboard provides real-time visibility into our bot traffic and offers powerful customization tools which are much appreciated by the analytics team. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Once configured DataDome works autonomously and works well. This allows our small SecOps team to focus on other areas which need their attention while maintaining a high-level of protection and prevention against bot based attacks and content scraping. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing notable enough to mention as a dislike about Datadome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bot based attacks which include credential stuffing, brute force, account takeover, community spam, content scraping, and abuse of our product features. By autonomously identifying and acting on bot behavior our small SecOps team spends less time on triage, remediation, and preventative measures related to bot behavior. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Relatively easy to setup, friendly and easy to use web interface. Review collected by and hosted on G2.com.

What do you dislike?

The UI may lack some functionality, but they do listen to suggestions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Good/bad bots detection is pretty good. Scrapping protection is great too. It is very easy to see the stats. And if you need to fine-tune the rules, to unblock someone it is very easy to do so. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Datadome was immediately effective, finally allowing the teams to offload the everyday management of traffic bots. Since the beginning, DataDome was very responsive. We formed a close relationship with the DataDome teams that we would not have had with generalists. Even the smallest problem are handled instantaneously. Review collected by and hosted on G2.com.

What do you dislike?

I have nothing I really dislike at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very good product developed by a very good team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were constantly being crawled by scrapers, which consumed a lot of bandwidth. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

DataDome really is your one-stop-solution if you want to get rid of bots, spiders and the like. It pretty much runs on auto-pilot and you can get back focus on your core business. Onboarding was super professional and a real pleasure. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really. In fact, the service doesn't appear to be cheap first, but absolutely pays off. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It protects our data as well as our infrastructure from bad bots & spiders. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It's clear and easy to use, easy to integrate. We quickly installed it on our website. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really much. Only drawback maybe is that the statistics are available for a limited period of time whereas a full history of the attacks for several years would be useful. But this is quite minor. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been recently attacked by bots.

Now we have a clear view of the bots being blocked on our website.

We can also easily monitor them Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We periodically sell highly collectible items, which attract resellers that use “purchase bots.” DataDome is able to help us prevent these bots from overwhelming our site, allowing customers to purchase without experiencing delays.

The technical team is available to provide guidance, and they are able to edits rules in the console on our behalf. Review collected by and hosted on G2.com.

What do you dislike?

There are some usability inconveniences related to how we enter large quantities of IP addresses into the tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

See previous comment Review collected by and hosted on G2.com.

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ER
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Most importantly, the protection works! We find it very reliable. It’s reassuring to look at the dashboard and see the attacks that have been stopped, but there’s nothing we need to do about them and that’s a big win for my team.

We also enjoy an excellent relationship with DataDome. They’re very responsive and truly care about our experience. It feels more like a partnership than a client-vendor relationship. Review collected by and hosted on G2.com.

What do you dislike?

Nothing in particular. The solution does what it says and it’s working great for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For us, the most important benefit is the protection of personally identifiable information and compliance with GDPR and other data security regulations. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The dashboard is simple and intuitive. The team at DataDome are incredibly responsive. Datadome protects our servers and those of our partners which is a big deal. Review collected by and hosted on G2.com.

What do you dislike?

It's price tag. Although DataDome is competitive in pricing, the product is still painfully expensive when compared to our overall infrastructure costs. That said, it is worth the money. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ad Fraud Detection, Scraping Protection, DDOS prevention. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Datadome is a really simple solution to integrate and to use. Once configured, it does not require a major workload for the teams.

The dashboard is relevant and user-friendly.

We did notice a real improvement on the protection of our website. Review collected by and hosted on G2.com.

What do you dislike?

Some business cases are not covered yet by the AI.

Datadome could develop an alerting and counselling dimension to their solution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Before activating the software make sure you whitelist all your business partners' good bots. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have more visibility on what's happening on our website and our infrastructures gained efficiency. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

DataDome's team are very responsive and helpful. DataDome bot protection dashboard is very intuitive and easy to use and its features are providing efficient tools to manage our Partners' activity on the website. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike so far. We are very happy with the DataDome. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Absolutely. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using DataDome bot protection solution. Review collected by and hosted on G2.com.

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Head of technical department
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What we like the best is that DataDome is suitable with most configurations and it required minimal modification on our technical infrastructure. It is easy to setup on our platforms as well as on the Cloud. We really appreciated the team's availability - if something goes wrong or if we have some question, they reply very quickly. Real-time rules allow us to whitelist, block or challenge users. Review collected by and hosted on G2.com.

What do you dislike?

Captchas wrongly sent to real users sometimes and IA algorithm can be improved.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Considering your vulnerabilities : scraping, brute force, ... and select your protection system regarding it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bots were scraping our website in order to steal our content and then sell it to third parties. Since we've activated the protection, scraper bots are blocked and cannot access the website. Our data are secured and no longer accessible to bots. We are also now able to monitor technical logs in order to detect abnormal behaviors such as aggressive IP addresses or unusual queries. Review collected by and hosted on G2.com.

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IT Operations Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

DataDome integrates easily into applications without requiring major changes to their architecture, allowing for a simple, short implementation and progressive activation of the protection. In addition, we appreciate that the traffic to our sites isn’t diverted, which could have been an additional risk factor. Plus, the precise identification, classification and referencing of the bots are quite amazing Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I realy dislike about the solution Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just test it to prove and be sure you will be convinced ! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before DataDome was introduced, we were addressing the bad bot issue in incident response mode. Since the solution was deployed, we no longer see any malicious activity on our sites related to bot traffic. This type of activity is automatically mitigated with a Captcha page. Nevertheless, we continue to analyze the logs in our SIEM to verify that DataDome is 100% effective and so far, it’s been the case. Review collected by and hosted on G2.com.

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Digital Group Delivery Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Datadome’s AI algorithm and its ability to detect and block in real-time bot attacks. When we are under attack, the dashboard is very useful for us to note the attack but also to see that the AI is blocking automated traffic. Our websites also use multiple technologies (Linux, Hybris…) and the DataDome team has been able to integrate the module very easily on each technology. Review collected by and hosted on G2.com.

What do you dislike?

The Captcha part still not easy to personalize. Some real client see it and don't understand it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try the trial period first and look at the bots DataDome is able to block.

Check also that the latency between your website and DataDome is OK. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before setting up DataDome on our servers, our German & French websites were intensively crawled by scrapers bots and our team had to block IP addresses one by one. By setting-up DataDome, not only bots are blocked before coming on our websites, but we are also able to edit our own Custom Rules, allowing us to white- or blacklist ranges of IP addresses or countries.

Our market place is protected as well as our catalogs. Our websites are fully available for our customers. Not for our competitors. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Flexible tool avoid bots, with a user friendly interface Review collected by and hosted on G2.com.

What do you dislike?

There is no negative point at my point of view Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Datadome is so effective against bots Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The tool avoided all bots that landed on my sites Review collected by and hosted on G2.com.

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Directeur des Opérations (COO)
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Setting-up DataDome on our servers was quick and efficient: a simple piece of code to copy on our servers. The DashBoard is also useful. It took us a bit of time to get used to the information displayed and how to play with it, but once done, it's easy. Most of all, this dashboard allows us to be independent for white- or blacklistings bots in complete autonomy. Review collected by and hosted on G2.com.

What do you dislike?

Nothing special, this solution fits our needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main benefits we have realized thanks to DataDome is that we have a better overview and understanding of our incoming traffic. Indeed, before setting up the AI on our servers, bots were coming on our website and we had some skewed analytics. Our partners, mainly publishing house, are now able to better qualify their audience and have a better overview over who access published content.

The other advantages of setting up DataDome is that our infrastructure are less saturated and we are able to guarantee to our partners that content published on our website won’t be stolen by scraper bots as we have a full protection against them. Review collected by and hosted on G2.com.

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Associé gérant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

What I like the best is that not only the solution is easy to set-up on our servers and protects our website francemarches.com against attacks, but it is also compliant with the new GDPR regulation which came into effect in May 2018. Review collected by and hosted on G2.com.

What do you dislike?

Setting up the module on our servers required to find the right balance within the different level of protection. Indeed, before customizing the module according to our own Custom Rules some trusted partners were filtered with a Captcha when some bots weren’t. The sensitivity of the tool is very high but demonstrates its ability to detect new threats. However it need fine tuning. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were facing unexplained traffic pikes which were slowing down francemarches.com and sometimes made it completely unavailable. Since we have activated the solution, the francemarches.com performances were automatically restored. As of today illegitimate traffic bot has dropped to 16%.

Companies which were scraping our content are also now completely blocked or have become a partner with a paying access. Review collected by and hosted on G2.com.

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CTO
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

What I like the best is that I can add rules in real time. We had, for example, a partner that needed to hit our API. We simply asked them to use a specific user agent which was whitelisted in DataDome, and in two minutes we were all set. Review collected by and hosted on G2.com.

What do you dislike?

Having a bot management solution is not cheap. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were facing BOT attacks on our website, where BOTs were stealing our content. The main problem linked to those attacks is that the site couldn't keep up with interactions processing, servers were overloaded, and the website went down. Now and thanks to Datadome, it is the end of DoS attacks and our website is always available. Bots are still trying to find a way around the barriers and attack in new ways, but thanks to the database that is shared by all DataDome customers, new threats are quickly identified. Review collected by and hosted on G2.com.

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Middle Management
Automotive
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

One of the things that I like the most is to be able to add more real-time reaglas, we can tell our partners that they needed to reach our API, that they would use a specific user that was included in the DataDome white list and in a few minutes it was all ready, It is amazing how easy it is to use DataDome, we configure our servers very quickly and the use of your panel is very efficient to manage the traffic of our bot. Love how works Review collected by and hosted on G2.com.

What do you dislike?

Maybe the sensitivity of the software is something high, they need that adjustment as soon as possible, but without counting this DataDome works excellently and without any further complaints to add Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has a great price and the interface is very convenient, it will help you a lot to know the traffic of bots in your company, you can try it without a doubt Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Without a doubt, my charm with DataDome is reflected, It's have done an excellent job controlling the bots in my company and protecting my web services and informing myself about everything. We can have a clear vision of the bot traffic with DataDome, we have managed to reduce the load in our servers and also access to our data is more secure from now Review collected by and hosted on G2.com.

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I&T Operation Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

DataDome is eay to use: setting it up on our servers was quick and simple and the use of dashboard is very intuitive, allowing us to manage our bot traffic in real time. Review collected by and hosted on G2.com.

What do you dislike?

I understand it is coming very soon in the roadmap but I wish we could have alerts in real time when endpoints are under attack or a traffic peak is observed by the articial intelligence. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not only do we benefit from a clear overview of the bot traffic, but we are also able to know when and by who our content is being accessed. In terms of benefit, we have been able to reduce our server load, we have a better understanding of our audience and most importantly access to our data is more secure (in compliancy with GDPR). Review collected by and hosted on G2.com.

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Docente de Postgrado
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The manipulation of DataDome has been simple. It has significantly improved the efficiency of the servers, and has guaranteed the protection of data, since it blocks the continuous attacks of the bots. Simply what our organization needed. Review collected by and hosted on G2.com.

What do you dislike?

DataDome has fulfilled the expected expectations. However, they could improve by bringing the software sensitivity to optimal levels. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

DataDome is necessary for all organizations, as it allows to guard against attacks and improve the efficiency of servers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows us to monitor bot traffic. He has assured us the total protection of our data. We have reduced the bandwidth consumption Review collected by and hosted on G2.com.

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Application Security
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

All our needs were resolved by DataDome team. With this anti-bot solution we protect all our critical assets on login, registration, restore pass and other web-pages. Also, the heavy plus is number of different integrations with different platforms like Apache, nginx, ClodFlare, Varnish and etc. A lot of our IT Security processes were automated by DataDome Review collected by and hosted on G2.com.

What do you dislike?

We didn't have any unsolved cases or problems Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My inly recommendation: try and test. A lot of different bot attacks and problems will be resolved by DataDome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

BruteForce attacks and fake registration problems were solved with DataDome Review collected by and hosted on G2.com.

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