RefWorks Reviews & Product Details

I love the idea and initially I thought it worked well enough. Review collected by and hosted on G2.com.

I have several issues with the program.

1. The limitations of customizing entries, and the lack of possibility to create a completely new kind of reference type. .

2. The author field disregarding institutional authors (messes up both citations and bibliography if the name includes a comma). There are workarounds, but this is a known issue, and should be a fairly simple IF-code to get a solution.

3. The date format cannot be customized, unless using completely different custom entry points and deleting the official one from your custom bibliography.

4. The save to refworks bookmark, not being a button such as in "save to pinterest"-button. Also the pop-up should allow for adding relevant fields to the source.

5. A bug with write n cite and word. When trying to insert a citation, refworks gets stuck on Formatting document, and one is forced to restart word. One time it made all the text invisible unless hovering the mouse over different items on the home tab. But clicking any didn't help. I've tried uninstalling write-n-cite to no avail.

My main issue is the slowness of fixing problems, and the whole mess of the support pages. If the company knows of a specific problem and is allegedly trying to fix it, shouldn't they be upfront about it and post alternative solutions to it in the meantime? I have a hard time understanding how refworks can have such high ratings, and would not recommend it to anyone at the time being. Review collected by and hosted on G2.com.

Nothing was a slam dunk. Everything required retouching Review collected by and hosted on G2.com.

1) References required retouching to get to standard formatting

2) MS module did not synch

3) deleted my notes twice

4) Doesn't allow notes on all pdf docs Review collected by and hosted on G2.com.

The drag and drop for documents and the export function on research sites! Review collected by and hosted on G2.com.

Sometimes works are not found in their library, and it is not as good as other referencing sites for websites. Review collected by and hosted on G2.com.

I love idea of RefWorks: keeping citations of all articles you are interested in on one program. Refworks allows you to make your own bibliographies and save those citations for later! Review collected by and hosted on G2.com.

I dislike how need-to-know the software feels. It was very hard for me to be able to use it fluidly at first, and it's a difficult program for new users to grasp. Review collected by and hosted on G2.com.

I love that Refworks has direct incorporation with Google Scholar. So, with just one click you can add a Google Scholar quote to our Refworks database. Also, the tool allows making bibliographies that are easy to modify in order to fit the demands of the different journals. This is perhaps, the greatest attraction of this application. Review collected by and hosted on G2.com.

The appearance of RefWorks is perhaps what could benefit most from an upgrade to its interface. It's pretty ugly as it is. At times, adding a quote becomes a repetitive and boring task as the flow is not very natural or intuitive. Review collected by and hosted on G2.com.

I love that I can save articles to RefWorks from any page I'm on by having a bookmark on my bookmarks bar. It makes it so easy to gather sources. It is also amazing that I can select the style I want to use and it will give me a bibliography and in text citations. Review collected by and hosted on G2.com.

It's not perfect, but it's pretty darn close, so I really don't have very many complaints. I haven't had any problems with it. Review collected by and hosted on G2.com.

I like that I'm able to house all my references in one location and easily create bibliographies. Also, the ease of changing format style has been very helpful, as some of reports and publication submissions require various formatting styles. being able to export refercences direclty from Google Scholar is a great benefit. Review collected by and hosted on G2.com.

There's not too much I dislike about it. However it is a little slow to respond sometimes and the look and feel of it is a bit antiquated. Review collected by and hosted on G2.com.

The most useful components of refworks are that it is connected online to the article databases, such that you can quite easily click a link and have an article and its citation loaded into refworks. Additionally, within the refworks program, it is somewhat easy to organize your citations into folders for different projects. Review collected by and hosted on G2.com.

The worst part of refworks is that I have encountered multiple errors when uploading documents and citations. The errors are usually related to formatting. Additionally, I generally don't like the user interface. Though it is possible to use the interface to organize your documents by project, this is not intuitive from the program, and took me a while to figure out how to best utilize the organization tools. Review collected by and hosted on G2.com.

I love the new interface and new features. I especially appreciate the automatic metadata import and the option to save web page content. I am also thrilled about the new link resolver. Review collected by and hosted on G2.com.

I dislike that I can't have more than one account for myself. I teach RefWorks and my account gets clogged up with examples, so it does not make sense for me to use it for my own collection of sources. I also wish that PDF files and other files were automatically uploaded as an attachment when I import a citation into Refworks. Review collected by and hosted on G2.com.

I had a lot of issues importing references in with the older version of RefWorks, but this has made it much simpler. Review collected by and hosted on G2.com.

Sometimes it switches back and forth between the new and the old version. Review collected by and hosted on G2.com.